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All 183 Austin hotels

Comfort Suites Austin Airport

2.5 of 5 Hotel   |   7501 E. Ben White Blvd., Austin, TX 78741 (South Austin)
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63%
Ranked #100 of 183 hotels in Austin
A recent review
4 of 5 stars reviewed 3 weeks ago
James C
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  • Reviews (60)
  • Photos (41)
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  • Room tips (11)
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60 people have reviewed this hotel

Traveler rating
    23
    14
    12
    5
    6
See reviews for
17
9
7
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
denville, nj
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

In town for a family wedding and we wanted to stay close to the airport because we have different flights back home. The price is cheap $118 per room. Upon arrival the smell in the hallway is of stale tobacco. The walls are yellow, carpets dirty, elevator dirty. The room we had smelled of mildew, was dingy and the rug... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, On be half of our team we do apologize for the inconvenience we may have caused you. We are aware of the situation and trying our best to fix the matter.I hope that you will consider staying with us again in the future, so that we can have another chance to provide you with a superior experience. Sincerely,... More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

My parents, my wife, 2 daughters and me stayed at this hotel before traveling to San Antonio. The hotel was nice and convenient to airport. Staff was friendly. breakfast is included so try the Texas shaped waffles.

Was this review helpful? Yes
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Glad to hear you had a enjoyable stay with us. We hope to see you again soon! Sincerely, China Franco Front Office Manager Comfort Suites Austin Airport 512-386-6000 More

Gonzales, Texas
Top Contributor
113 reviews 113 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

Nice, clean, quiet, easy check in and out. The room was large. Comfortable beds. Well lighted parking. Offered free parking for 7 days and shuttle to airport. I Would stay here again and recommend it to a friend. Stayed at another hotel in the area recently and they offered $5 parking and shuttle. Breakfast in am.

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely, China Franco Front Office Manager Comfort Suites... More

Santa Ana, California
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 5, 2014

It is funny. On my way to Florida, me fiancee and I had a layover in Austin. We had what seemed like about an hour to do what we needed to do and to get back onto the flight. So we got off did a couple of things, got something to eat and headed back to the terminal with around... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us. Glad to hear you had a enjoyable stay with us as well. Sincerely, China Franco Front Office Manager Comfort Suites Austin Airport 512-386-6000 More

Dallas, Texas
Top Contributor
157 reviews 157 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

Enjoyed our stay. Room was clean. Window was cracked but resulted in no inconvenience. There was a lite mold around the tub but otherwise it was very clean. Not being that familiar with Austin found it simple to find my way downtown.

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for next time you stay with us. Hope to see you soon! Sincerely,... More

New York City, New York
Top Contributor
61 reviews 61 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 11, 2014

The airline put me up here for one night due to an oversold flight. I admit that it was hard to stay here after three nights at the Hilton Austin with an amazing view of Sixth Street and the Capitol, and surrounded by the buzz of SXSW, and that may have colored some of my impressions. Jesse, the airport shuttle... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Pearland, Texas
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2014

Nice location to go anywhere in Austin, yet not in the middle of town. Very clean and they offered a complimentary breakfast that was delicious. The staff was nice and the bar was great! Will definitely stay there when back in Austin.

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We hope to see you again soon! Sincerely, China Franco Front Office Manager Comfort Suites Austin Airport 512-386-6000 More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

This hotel had it all. Recently remodeled, it was attractive, very clean, had great mattresses, and more than adequate breakfasts. Although close to the airport, it was easy and quick to drive to the restaurants. If you are without your car Denny's is less than a five minute walk. Every person on the staff was friendly and went out of... More

Was this review helpful? Yes 1
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear Guest, Thank you Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, China Franco Front Office Manager Comfort Suites Austin Airport 512-386-6000 More

McAllen, Texas
Top Contributor
91 reviews 91 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 30, 2013

This is our 'go to' hotel when flying out of the Austin airport in the early morning. The staff is very friendly and offers free parking at the hotel, a shuttle service, and a morning breakfast. If you are leaving before the breakfast starts, the staff can usually offer you some food/drink for the road. This hotel can often be... More

Was this review helpful? Yes
csmanager, Front Office Manager at Comfort Suites Austin Airport, responded to this review

Dear gUEST, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Dayton, Ohio
Top Contributor
50 reviews 50 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 23, 2013

I was pleasantly surprised , the room was very clean and comfy, breakfast was nice as well (usual selection of bagels, eggs , etc.) The hotel is situated very close to the airport, probably 8 minutes drive or so. 5-6 miles to city center means it should take up to 10-12 minutes by car to downtown Austin. The Area is... More

Was this review helpful? Yes
csmanager, General Manager at Comfort Suites Austin Airport, responded to this review

Dear Nadav A, We would like to thank you for taking the time to share your experience during your recent stay at the Comfort Suites. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look... More

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Additional Information about Comfort Suites Austin Airport

Address: 7501 E. Ben White Blvd., Austin, TX 78741
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Austin Airport 2.5*
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Also Known As:
Comfort Suites Austin Airport Hotel Austin
Austin Comfort Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#100 Spa Hotel in Austin
Hotel Class
Number of rooms
84

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