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All 182 Austin hotels

Extended Stay America - Austin - Downtown - Town Lake

2.5 of 5 Hotel   |   507 South First Street, Austin, TX 78704 (Formerly Homestead Studio Suites)
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34%
Ranked #130 of 182 hotels in Austin
A recent review
3 of 5 stars reviewed 3 weeks ago
honolulutraveler Honolulu, HI
  • Reviews (146)
  • Photos (24)
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  • Room tips (24)
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146 people have reviewed this hotel

Traveler rating
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    29
    47
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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Honolulu, HI
Contributor
16 reviews 16 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night in June. First of all the price was fantastic. I got a deal for $56 + tax on Priceline (one of Priceline's Express Deals). The location was perfect. Just a few blocks from the heart of downtown Austin. I had a meeting on Congress St. which was just a short 4-5 block walk. The meeting... More

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Colorado
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is the place to stay if you need to be in Austin on a budget. The nicer hotels in the area can be very expensive and this one was very reasonable when we were there. The hotel itself is nice and the bed was comfortable but it does not have some of the other amenities that the other... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 6, 2014

Generally a nice place to stay. Kitchen is equipped quite bascially. Nearest supermarket is driving distance away. Location is fair, just outside the dowtown centre but close to alot of public transport. Rooms are alright, fairly clean. All in all alright. I felt that the reception could use with extra staff, they are often on the phone or answering queries... More

Was this review helpful? Yes 2
Edinburg, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 24, 2014

The price for this hotel has increased significantly as have prices for all downtown Austin hotels. Look for discounts; sign up for alerts, which offer 25-20% discounts. Prices go down as you get closer to travel dates depending on booking. Suites are dated and do not look remodeled, as the hotel website states. Popcorn ceilings, worn bed sheets. Roomy with... More

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Leawood, Kansas
1 review
3 of 5 stars Reviewed May 15, 2014 via mobile

Asked for non-smoking room when reserving online, but somehow got assigned to a smoke room covered by heavy cleaning perfumes. (First night) Water heater was not working for whole hotel second day morning. They did repair it, but I had to delay my meeting. Asked to switch to anothe room, staff was friendly to help but the new room door... More

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had several issues with your stay. I have spoken to the housekeeping staff to let our maintenance staff know of any issues with the air conditioner.... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 14, 2014

Leaking bathtub facet and shower didn't work properly. Slamming neighbor's doors made it difficult to sleep. Asked housekeeper to change towels but, she never did. Front desk staff were cold and impersonal.

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South Lake Tahoe, CA
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nothing special, but clean, and walking distance to downtown. Threadgill's right next store, and plenty of other places to eat within walking distance. Breakfast nothing special, granola bars and fruit. Nice to have a refrigerator. There was a stove, but know pots, or pans or plates???

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Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you so much for sharing your experience with us. I am glad that you enjoyed your clean room and our great location. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. As well, I apologize that your kitchen was not properly equipped prior... More

Denton, Texas
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed May 12, 2014 via mobile

This is an average hotel. It was clean, but our "non-smoking" room smelled like smoke, which was disappointing. The staff needs to be friendlier, although the man that fixed our door that was stuck fixed it as soon as we got there and he was nice. The grab-and-go breakfast was disappointing. The value is great though for just staying a... More

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Manager_11525, Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

I appreciate you taking the time to write a review of your experience with us. I’m happy to hear that you enjoyed our convenient location at a great value. Still, I’m disappointed to learn that our level of customer service and cleanliness in your room did not meet your expectations. In response to your feedback, I will meet with the... More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

I reserved a non-smoking room for a Tuesday and Wednesday night. When I got into my room it was clear that people had been smoking in it as everything smelled like it. The towels were thread bare and were so rough it left my skin red after drying off. The shower had virtually no hot water as the anti-scald device... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Phil - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you received a room that smelled of smoke. As well, I apologize that you had issues with your towels, your hot water, your bed and... More

NJ
Top Contributor
229 reviews 229 reviews
34 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed April 29, 2014

The hotel is located about 1 mile frombthe fun area of downtown Austin. The room was very clean and a kitchen area with a full refrigerator, microwave etc. The bathroom was standard but clean. The offer a little breakfast with coffee, muffins,apples, oranges and breakfast bars. I got the room on hotwire.com for $52 a night. No poolbon the property.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad that you enjoyed your clean room and your fully equipped kitchen during your stay with us. As well, it's great to hear that you were able to take advantage of our grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope to see you... More

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Additional Information about Extended Stay America - Austin - Downtown - Town Lake

Address: 507 South First Street, Austin, TX 78704 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - Town Lake 2.5*
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Also Known As:
Homestead Studio Suites Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Homestead Suites Austin
Austin Homestead Suites
Homestead Austin

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#130 Spa Hotel in Austin
Hotel Class
Number of rooms
130

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