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InterContinental Stephen F. Austin

4.0 of 5 701 Congess Avenue, Austin, TX 78701
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Certificate of Excellence 2014
InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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279 reviews from our community

Traveler rating
    189
    64
    16
    6
    4
See reviews for
21
91
5
118
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Best hotel in downtown. I stayed for the weekend of my wedding. the customer services was exceptional. The lady at the front desk was amazing!! our room was not ready (we checked in 30 mins early) and we were upgraded to a bigger room. We told her it was our wedding weekend and she gave us drink coupons and made... More

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University Heights, Ohio
2 reviews
5 of 5 stars Reviewed yesterday NEW

This is a Great Hotel in a great city. Much more than I expected. The check-in experience was made awesome by Kyndal. She has such a great personality and went out of her way to make me feel welcome. I stayed 4 days and everyday, when I saw her, she checked to make sure everything was going good for me.... More

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Pretoria, South Africa
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location of this Hotel is great! It is also a beautiful hotel, with a big spacious room and the bed and pillows were very comfortable. Breakfast was good. Unfortunately the staff were not extremely friendly, the valet parking was expensive and the Wi-Fi gave a lot of problems. The reception staff were not very helpful in this regards, but... More

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Birmingham, Alabama
Top Contributor
68 reviews 68 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Downtown Austin is great and so is this hotel. Great location, great staff. But seriously, these rooms are way too small. Like NYC small. Not at all what I expected in Texas. I get it... its a historic hotel... but a 10 X 10 room is really pushing it. Austin isn't THAT cool. Stayed here for business and glad my... More

Was this review helpful? Yes 1
Richardson, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this beautiful hotel for 4 nights. The check-in experience was made awesome by Jamiliah who made me feel welcomed and that she was indeed happy to assist in any way. While on my trip, I hurt my ankle at an off-site location. Jamiliah made sure I had ice and plenty of Advil. Each time she saw me,... More

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Ghent, New York
Top Contributor
193 reviews 193 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We very much enjoyed our stay - a block from 6th Street clubs, surrounded by restaurants and close to the capital and U of Texas. We had a car and the valet was very prompt and the location convenient to all we wanted to do. The staff was very friendly and accommodating. enjoyed the bar and restaurant as well. Lovely... More

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scotland
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

City Detective here, just spent 4 days with Jane at the Stephen F Austin. My review will be straight talking and to the point as choosing the right hotel is important. I will not dwell on colour of carpets, size of television etc but concentrate on the important things for you fellow travellers, so here goes. The hotel is well... More

Was this review helpful? Yes 1
GianlucaVecchiet, Director of Rooms at InterContinental Stephen F. Austin, responded to this review

Good day Citydetective, we are happy to hear you had a good time here in Austin and certainly hearing that you liked our hotel. We will make sure Trisha knows about your gracious comment .. we wish you a safe journey to Boston and wherever else your travels brings you to. thank you very much for the great review and... More

Denver, CO
Top Contributor
113 reviews 113 reviews
7 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night at the Stephen F at the end of our short vacation in Austin. Staff that we had interaction with were attentive and professional. Room was large and comfortable. Bed was a little on the hard side and seemed to roll you towards the center. Check in/ check out was a breeze. Valet parking only and at $44.14... More

Was this review helpful? Yes 1
GianlucaVecchiet, Director of Rooms at InterContinental Stephen F. Austin, responded to this review

Good day Talary, thank you very much for your review..we are happy to hear you enjoyed your time with us. if you ask..you just might receive !! best regards, More

Boston
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

No complaints about this hotel. Staff was friendly and helpful and we really enjoyed the bar on the 2nd floor. The location is great. It is close to the Driskill, starbucks and 6th street. There was a slight issue with check in; they had our name in wrong but quickly a couple people came to help and it really didn't... More

Was this review helpful? Yes
GianlucaVecchiet, Director of Rooms at InterContinental Stephen F. Austin, responded to this review

good day Melinda H, thank you very much for the review... we are glad to hear the initial issue was rectify promptly.. we are looking forward to see you in the near future, best regards, More

Helena, Mt
Top Contributor
108 reviews 108 reviews
94 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a king suite for two nights. The room was very large, clean, and well furnished. The room was very quiet and the bed and bedding allowed me to sleep very well. The bathroom had an old-fashioned sink. Upon arrival, reception staff were very friendly and helpful, including upgrading my room and access to the executive lounge, even... More

Was this review helpful? Yes 1
GianlucaVecchiet, Director of Rooms at InterContinental Stephen F. Austin, responded to this review

Good day ClarkCreek, thank you very much for the nice review... we are very happy to hear we met your expectations and we are looking forward to see you in the near future, regards, More

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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