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All 183 Austin hotels

InterContinental Stephen F. Austin

4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701
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91%
Ranked #7 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
akindy Boston, Massachusetts
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232 people have reviewed this hotel

Traveler rating
    159
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18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Melbourne
Top Contributor
110 reviews 110 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights at the Intercontinental and wouldn't return. Our main issues were: 1. we were not advised about all the roadwork around the hotel either before booking, or when we booked 2. Coming into the hotel with large bags and heavy doors with no one to help with the doors (never experienced that before in a supposed 4*... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

I needed some assistance with my trip to Austin, and Tammie was able to help me figure out how to get exactly what I wanted from my stay. It was a bit of a logistical issue as things were changed last minute due to an emergency.

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Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

the staff is excellent and accommodating..we stayed for a friends wedding and everything was beautiful...Tammie in the business office was extremely nice ...helpful.....II wouldd recommmendd tto all my friiends

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Rockville, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everyone was so friendly and helpful. The bellboy greeted me by name each day. (I only wish I could have remembered his.) The bartender even remembered I liked a particular chardonnay during each visit. The room was clean and well organized.

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Houston, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night on a business trip. I thought the entire hotel was nice but I was especially impressed by the size, decor and comfort of the room. I had a room with a queen bed that had a large bathroom, couch, desk and large closet. Everything appeared very modern and new. Drinks at the hotel bar were... More

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Orange County, California
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everyone here is super friendly and helpful. Our room was a bit small. Friends room was quite a bit better (with couch and sitting area). I didnt have any of the AC noise that others have talked about. Location to 6th Street and surrounding areas is great. I would definitely stay here again.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks Evad714 for the 5 Stars and great comments. Being an historical property, our rooms range in size, as you can probably imagine. Next time you're here, let us know you'd like one that's a bit larger and we'll definitely do our best to accommodate you. Hope when your travels take you out of beautiful California and back to our... More

2 reviews
5 of 5 stars Reviewed 1 week ago

This is absolutely the best hotel experience I've had. The on duty manager (Ferhat Turan) and guest services representative (Tammie Linden) provided amazing customer service. For instance, Ferhat is very professional and constantly pay attention to the customer's needs. Additionally, each time I called guest services, I was genuinely greeted with a "how are you today." The rooms are lovely,... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Michelle and thank you so very much for that exceptional review! We take great pride in exceeding our guest's expectations, and it thrills us to know we seemed to have hit it out of the ballpark with you! We appreciate your business, and hope we are able to welcome you back real soon! More

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

i was super thrilled with this hotel. It is in an awesome location in downtown, has a beautiful congress view, and super fast/friendly service, and not to mention affordable price. I highly recommend this hotel!!!!

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Foad from Dallas! You used all of our favorite descriptive words: " thrilled", "awesome", "beautiful", "friendly" and "affordable"! So glad you enjoyed your stay with us. Thank you! More

Milton, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I went to Austin on a business trip and stayed here for the proximity to downtown offices. The room was very nice, and the staff was really attentive. Walked to a nearby restaurant recommended by the front desk, and Tammie Linden helped me in the business center to get things ready for the meeting. Excellent!

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello John, and thank you for that very nice comment re your recent stay with us here at the InterContinental Stephen F Austin Hotel. Glad we seemed to meet your expectations, and hope to be able to host you again real soon! More

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Enjoyed our weekend stay (Saturday-Monday) at this nicely remodeled hotel. 1-Bedroom Executive Suite (Club Level) on the 15th floor - corner room with nice view of the state capital. Very nice, comfortable, spacious, quiet room. Bed was very comfortable, and the pull-out sofa bed (used by my 15-year old daughter) was exceptionally comfortable for a pull-out - perhaps the most... More

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello there iTopIt, and thanks for the great feedback. We are of course, disappointed that there were some issues, but are grateful that you let us know how we're doing, as that's how we improve guest service! Thank you for the Four Stars, and I do hope we are able to welcome you back one day soon! More

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Austin #3 Luxury Hotel in Austin #7 Romantic Hotel in Austin #27 Family Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
Number of rooms
189

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