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All 182 Austin hotels

InterContinental Stephen F. Austin

4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin

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Ranked #11 of 182 hotels in Austin
A recent review
4 of 5 stars reviewed yesterday
Frudle Oxfordshire
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172 people have reviewed this hotel

Traveler rating
    114
    40
    10
    5
    3
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11
58
2
75
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Oxfordshire
Top Contributor
78 reviews 78 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location, hotel a little dated, (similar to IC Mark Hopkins in San Fr), service unrivalled. Valet parking at $33 per night a little on the steep side ($20 across the road). Breakfast buffet very limited in choice. Super and welcoming staff.

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1 review
4 of 5 stars Reviewed 2 days ago NEW

We came to Austin for getaway weekend. City was so active and clean. Hotel was clean and all of the staff was accomodating and friendly. The valet staff was fast an very welcoming as well as giving great recommendations for our visit. Definitely will return again:)

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Texas
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a good experience here overall. The rooms were small, but updated nicely. Was here for a business meeting and the meeting staff did a good job setting up and refreshing the conference room regularly. The only food we had on site was during the day for the meeting, so never for dinner. Breakfast, lunch, and refeshments were nice.... More

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very nice service, rooms are a little small but comfortable in a historic building, employees are very committed to give you a great service. Location is the best close to everything, with a great variety of bars and restaurants a short walk away.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

You hit on all the areas we are most proud of: our guest service, our property and our location! We are so happy you enjoyed your stay with us here at the InterContinental, and look forward to welcoming you back real soon. Thank you. More

Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One Sunday night was wonderful,it would have been nice to spend longer. The staff was so accommodating in every encounter. The valet guys so helpful, front desk ,knowledgable and helpful to our every need,and the bartender well, they knew the right kind of wine to serve. The indoor pool and hot tub,so relaxing . The room is beautiful and comfortable... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We're thrilled you had such a wonderful, albeit short, stay with us! Now, we need to get you back so you can pick up where you left off! Thank you and take care. More

College Station, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is more like atmosphere of Texans than the usual Intercontinental. The staff is more like succinct. Maybe because of my mother tongue which is not English, they were of a few words. However, anyhow it never means they were not kind, rather they were more straightforward and seemed proving them by their action. Before my stay, I received... More

Was this review helpful? Yes 2
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Stephan F Austin Hotel gets it right. This is a perfectly situated and easy to find downtown location, high quality accommodations which are as clean as clean can be, and best of all they employ an extremely well trained professional staff who know how to be helpful, are totally at your service, they personally recognize you by name, but... More

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Now THAT's a great review, thank you! And you're right, Tammie is great and has a gift of making not only each guest feel special, but also her co-workers. Thank you for mentioning her specifically. And thank you too, for allowing us to host you. I do hope we are able to welcome you back very soon. Take care. More

Santa Clara, California
Top Contributor
94 reviews 94 reviews
53 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a club level room at a very high price, but service just didn't match. Club level rooms include "breakfast" - but only the breakfast buffet which is anything but lavish. A few pastries, a bit of fruit. Some scrambled eggs. No toast. No omelets. The buffet lists for $18, hot food cooked to order lists for $12 - $14... More

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thank you for taking time to provide feedback from your recent stay. I do apologize for the issues you experienced, and would be more than happy to discuss. Please feel free to contact the hotel at your convenience and I will set aside time for you. More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Stephen F Austin Interconrinental Hotel for a conference in October of 2013. In general, the staff was very accomodating to my needs. And I will not stay anywhere else when I come back to Austin, which I can't wait for because the city is amzing. There were two standouts that I feel I have to mention... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Sean A. from Baltimore! What nice comments, thank you so much! I have to say, we have many, many great staff here, but you mentioned two of the "stars", Tammie and Ferhat. We're lucky to have folks like them on our team. We're so happy that you chose the InterContinental, and we most certainly look forward to welcoming you... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Newly redecorated. Comfortable beds. Extremely clean. Nice workout room. Close to everything. The highlight is the staff. Everyone, from the people at the door (pleasantly offering to give directions) to the desk (friendly, professional, helpful) helped make our stay a lovely long weekend. There was a slight miscommunication prior to check-in, but I rate a place on how they react... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for that wonderful, 5 Star review! I hope Austin proved to be a welcome (and hopefully warmer) respite from chilly but beautiful Chicago! Come back and see us soon! More

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Additional Information about InterContinental Stephen F. Austin

Also Known As:
Intercontinental Stephen f. Austin Hotel
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Stephen f Austin
Intercontinental Austin
Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Austin
#3 Luxury Hotel in Austin
#12 Romantic Hotel in Austin
#44 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Official Description (provided by the hotel):
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
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