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InterContinental Stephen F. Austin

#7 of 191 Hotels in Austin
Certificate of Excellence
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701 Congess Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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434 reviews from our community

Traveler rating
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    11
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alamogordo, New Mexico
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I was so impressed by this hotel from the moment our cab pulled up to the front and the doorman leapt up to help us with our bags. There was a very fresh scent in the lobby, not overpowering, and chilled water with lemons on a nearby table. The check in staff were very helpful and we got free wifi... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello, and happy (belated) birthday from the InterContinental! So glad you enjoyed your stay with us, and so many of the nearby venues, and, hope that we get to host you again the next time you venture out of NM and back to the Austin area! Thanks again and take care. More 

Bergen, Norway
Top Contributor
167 reviews 167 reviews
61 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a great nice here until the last night where my girlfriend woke up with about 10 ants crawling around her. Plenty more was to be found on the floor. We had left a bag of chips on the floor the evening before, which was the center of the ants attention, but you wouldn't expect there to be ants... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thank you for the feedback Thomas1406. I do apologize for the ant problem you encountered during your stay. We conduct pest inspection regularly and generally do not experience any issues with them, particularly ants. I guess your chips were too tempting for them! I do apologize though, and if you would care to discuss further please don't hesitate... More 

Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I joined my husband on a business trip and we decided to stay at this hotel. There was a shuttle to the convention center for his meetings, but I don't know if that is a usual thing so you'll need to check with the front desk. There are two restaurants located in the hotel so you don't need to leave... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks Jen M. for letting us know how we're doing, and for choosing the InterContinental while in Austin. I do hope we'll be able to welcome you and your husband back one day soon. Take care. More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel located right in the middle of everything. We walked wherever we had to go. Close to 6th street. Close to 2nd ave shopping. Could see capital from porch. Staff was very helpful and friendly!!

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We feel so fortunate to have this wonderful location, within easy walking distance to so many Austin venues, from restaurants to live music (sometimes both in one venue!). Thank you for taking time to write a few lines, and hope that we're able to welcome you back to the InterContinental one day soon. Take care. More 

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I've now stayed at this hotel on several different occasions for both business and vacation stays. Most recently, it was our base station after riding the BPMS 150. As a result, we had a lot of family come visit us in our room and/or bar area to relax and relive our "glory." While we were, I'm sure, a bit rambunctious,... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello EMDiazJr! Thanks so much for the wonderful feedback. So glad we were able to be a part of your big celebration! We'll be looking forward to your next stay with us here at the InterContinental! More 

Pontypridd
Top Contributor
219 reviews 219 reviews
109 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location - close to 6th St, State Capitol building and walking distance to a number of restaurants. Hotel itself is pleasant - gym has a good range of equipment (if a little dated) and the pool does the job if you fancy a swim (be warned though, it is a lap pool not a full swimming pool). If you... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so very much for taking time to let us know how we're doing here at the InterContinental. Please do come back and see us the next time you're in the area! More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was expecting a larger hotel (was thinking of the Chicago location, perhaps?). Nice hotel, helpful staff. Pool (small) and fitness center were in the basement, which was a minus. Nice 2nd floor terrace to have a drink or a bite. I was a bit surprised that on two days I returned to my room around 2 pm and the room... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We certainly do appreciate your feedback, thank you so much. I hope you allow us the chance to host you again one day! Take care. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This review is long overdue...I stayed at this hotel in November 2014 for a conference I was attending. The hotel itself is very beautiful and well kept and offers a more charming and unique experience than most modern hotels because of it's history. I was very happy with the room which had a great view of downtown Austin and most... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Dante A,, we appreciate all feedback, regardless of when it's done, and regardless of whether it's positive or negative! Thank you so much for the lovely comments, and for choosing the InterContinental. Take care. More 

West Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago

At my recent visit, I had occasion to use the Business Center and got great assistance from Tammie, who made sure I had everything I needed and everything was working well for me. She even made sure to sign me out so I wouldn't incur additional charges, which was much appreciated. She was delightful and made the experience more enjoyable.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello lorraine292, and thank you so much for the feedback! Glad Tammie was able to help out, and glad you chose the InterContinental as your hotel while in Austin! Take care and hope to see you again soon. More 

Appleton, Wisconsin
Top Contributor
125 reviews 125 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was here on a business trip but had a little time to myself and Austin is wonderful and so is this hotel. Clean room, great service, great location. Needed some items during my stay and they were happy to accommodate. Bed was very comfortable. My only minor complaint is the toilet was right next to the sink.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi there and thanks for providing feedback from your recent stay with us here at the InterContinental. So glad you enjoyed staying with us here at the InterContinental, and hope you get to come back one day and see some more of Austin! Thanks again and take care. More 

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