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InterContinental Stephen F. Austin

#8 of 190 Hotels in Austin
Certificate of Excellence
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701 Congress Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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501 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulum mexico
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Has an upscale small hotel feel. Beautiful rooms, friendly and helpful staff. Good breakfast and dinner options. We had 12 guests for a wedding and were very happy with the hotel. Walking distance to the state Capitol which is worth a tour. Many excellent restaurants within walking distance.

Was this review helpful? Yes
Bloomfield Township, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was in Austin during the 4th of July weekend for a concert. Unfortunately, on Friday night I became extremely sick, which had nothing to do with the hotel. However, a friend called the hotel with a few requests for my care. The front desk and concierge provided professional, prompt, and friendly service beyond what I could have expected, for... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Oh no, how awful to get sick while you're out of town! I'm so sorry, however I'm very pleased we were able to help get you back on your feet and able to enjoy the concert. Thanks for the great feedback, and hope to see you again soon, next time feeling much better! Take care. More 

Bloomfield Hills, Michigan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recommended this hotel to a friend. She became very ill while travelling alone on a holiday weekend. I was able to enlist the services of the concierge and wonderful staff in room service to attend to her needs - even to find and deliver OTC medicine. I cannot praise them enough. And I will recommend this hotel again. I... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

She's very lucky to have you as her friend, taking care of her "virtually"! Thanks Debbie B, and I hope we're able to welcome you to the InterContinental one day soon! More 

Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here a few times and each time have been treated like royalty. The rooms are immaculate and tastefully decorated. This is a beautiful hotel and it is within easy walking distance of fantastic restaurants and clubs if you want to get a true taste of Austin. Jamiliah, in particular was superb!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello there and thank you for the comments and for staying with us here at the InterContinental. And yes, you're right, Jamiliah is superb, thanks for mentioning her! You'll see her name frequently in these surveys; she has a lovely smile and gift of making our guests feel "at home". Thank you again and take care. More 

Harlingen, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We're frequent travelers to Austin and have stayed in hotels ranging from budget to luxury. For our anniversary we found a great deal on the SFA, and booked it right away. We were so happy with the level of customer service of the staff and the great location. Once you step out the front doors, you're immersed in the liveliness... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and Happy Anniversary! So glad you chose the InterContinental to share such a special day. See you next July! More 

Salt Lake City, Utah
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the perfect location. 1 block from 6th street, close to the capitol, and the service was top notch! Expect to pay $38 (plus 8.85% tax) PER DAY for parking. The valet people were super helpful and they brought your car in a timely manner. There are public parking by the hotel but they charge $30+ per day so... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thank you for taking time for the great feedback. And yes, downtown parking can be a bit challenging sometimes, that's why we love our top-notch valet team. We think they're the best in Austin! Again, we appreciate your comments and hope to see you again soon. Take care. More 

Houston, Texas
1 review
4 of 5 stars Reviewed 5 days ago NEW

My son recently got married in Austin and I wanted a nice hotel that was reasonably priced for our family and out-of-town guests. Rosie Muguerza was an absolute pleasure to work with. Everything was handled to perfection. The only downside to our stay was the lack of free Wi-Fi in the rooms and the overnight parking rate. Other than these... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Congratulations on your son's wedding, and thank you for choosing the InterContinental for your friends and family's accommodations. I wanted to let you know that all IHG Rewards members actually do have complimentary Internet. And, we also have free services in our Lobby area. Thank you again, and hope to see you again soon. More 

Dayton, Oh
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Stephen F. Austin InterContinental has been recently renovated/remodeled to match its history. They did a very nice job on it. Their staff also has an eye on taking care of the traveler! I booked a small event team there this month and I was amazed at how much attention was paid to our group. They also went above and... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much for the lovely comments, and for letting us know how we're doing here at the InterContinental! So glad we met your expectations, and hope to be able to welcome you back in the very near future. Take care. More 

Roswell, Georgia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just completed a 3 1/2 day business meeting with 100 of my closest colleagues from all around North America. The staff at the Stephen F was OUTSTANDING. The rooms here are lovely and quiet. The conference facilities were exactly what we needed for a hard working group of mid-level executives. The catering staff and chef hit the mark every single... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We are just thrilled that you enjoyed your stay with us here at the InterContinental, and that we met your business needs as well. We're anxious to welcome you back! Thank you for the feedback. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We hosted a team event there in July 2015 with 100 attendees. Eveyone was wowed by the location, the awesomeness of the rooms and the really good service provided to us. The staff has been incredible and accommodate us with last minute requests. Thanks for helping us make our event successful. It was a pleasure working with you all.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

And it was an absolute pleasure having you and your team as ours guests here at the InterContinental! Thank you, and hope to have the privilege of welcoming you back very soon. Take care. More 

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