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InterContinental Stephen F. Austin

#7 of 191 Hotels in Austin
Certificate of Excellence
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701 Congess Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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403 reviews from our community

Traveler rating
    274
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    23
    10
    4
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31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived we were treated very well. The lobby is beautiful, the room was excellent & the bar was great. The view from the bar terrace up congress to the Capitol building is stunning.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We truly appreciate those lovely comments. Thank you for choosing the InterContinental as your hotel of choice while visiting Austin. Please do come back and see us sometime! More 

Bay Area, California
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at the Intercontinental Stephen F Austin once a month (usually four nights each visit) for the past year. The hotel is very clean and the rooms are spacious. The waiter who takes care of me for breakfast is very professional and fast, catering to the short-on-time business traveler. The front desk is very friendly as well. My favorites... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

What lovely comments, thank you! We do have a very special staff here at the InterContinental, and sure appreciate you giving some of them a shout-out. Take care and we'll see you on the next stay! More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Can always count on the Intercontinental in Austin for there great rates and amazing rooms. Tammie Linden at the front desk went way out of her to help me out while I was running late for meeting. Thanks Tammie!!!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

That Tammie is just the best, isn't she? She has a great knack for absolutely taking care of our guests and making them feel at home. Thanks for the kudos, and for staying with us here at the InterContinental! More 

New York City, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel! Conveniently located and very friendly staff, especially Tammie Linden. I felt very well taken care of. The rooms were clean and spacious, it was very quiet (even during SXSW) and I would stay here again in a minute.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi there and thanks for the feedback! Hope you were able to take full advantage of our wonderful SXSW event! Take care and see you again soon! More 

Las Vegas, Nevada
Top Contributor
105 reviews 105 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at a few different Intercontinental hotels before but this one was different, not the usual like the others. It doesn't live up to the usual Intercontinental standards but in relation to Austin, it's not bad at all. I had a club room, which was spacious with a sitting area. The room was fine, nothing bad, nothing amazing.... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thanks for the feedback! I'm sorry we didn't WOW you, but I truly hope we get to welcome you back to the InterContinental very soon. Take care. More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

had a great experience at this hotel. I was there for work, and while the hotel itself is lovely, the staff was terrific. Especially Tammie Linden who's attention to detail and level of service blew me away. Thanks Tammie!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We're thrilled to know we met your expectations Ron S, and hope we can welcome you back to the InterContinental the next time beautiful California brings you to our area! Take care. More 

Decatur, Illinois
2 reviews
3 of 5 stars Reviewed 1 week ago

car parkers attentive. the front desk not as attentive. they seemed tired.room was ok not anything outstanding. ours was a corner suite and the views were interesting but floor too low to make it real interesting. hotel bar again not outstanding service wise but the outdoor balcony was nice. the history of this hotel is its biggest attraction. it appears... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thank you so much for the feedback. I am surprised at your service comments, as we generally knock it out of the ballpark. That being said, I do appreciate that we didn't meet your expectations and will make myself available should you care to discuss further. Again, my thanks, and take care. Marilyn More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

I booked this hotel for a celebration. It was in walking distance of everything downtown Austin. Staff is great and the hotel has all the amenities you expect...in working order. If you are looking for an experience in a city, I would stay here. Hotel has a restaurant/bar, but you are in walking distance of 6th Street, all the live... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi phylly2015! Thanks so much for those comments and for staying with us here at the InterContinental! You're right, our location is just perfect, we know how lucky we are. Is nice to be close to so many Austin venues. Hope to welcome you back soon. Take care. More 

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Had a great time staying here. Great staff. Tammie Linden specifically helped me out with a business problem that I was having -- and took care of me. Also -- the service staff helped repair my coat when i sent it to laundry -- and they were great about getting it to me super early in the morning. there's a... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi Nelson G.! Thanks for letting us know how we're doing. Glad we were able to meet your expectations, and hope we get to welcome you back soon! Take care. More 

Houston, Texas
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a weekend in February. We were truly amazed by everything this hotel had to offer. I would definitely recommend staying here. The valet was great and attentive. Room service was super fast and had nice breakfasts that had anything you could want. The front desk staff was very efficient and accommodating. Everyone that worked for the... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you Jalena S., for those very nice comments, and for staying with us here at the InterContinental. We're so pleased to have met your needs, and hope we get to see you again soon at the InterContinental. Take care. More 

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