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InterContinental Stephen F. Austin

4.0 of 5 701 Congess Avenue, Austin, TX 78701
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Certificate of Excellence 2014
InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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385 reviews from our community

Traveler rating
    259
    90
    22
    10
    4
See reviews for
30
134
10
154
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

When I lived in Austin I attended events at the Stephen F. all the time. Used to frequent the bar after work at least once a week, the outside terrace overlooking Congress Avenue is a wonderful place to wind down after a long day. The inside is decorated beautifully as well - very cozy and intimate, great liquor and cocktail... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

So nice to have you back in Austin, even if only for business! And, glad you were able to finally take advantage of our guestrooms; so pleased we met your expectations. Do come back and see us again when your schedule allows. Take care. More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently visited Austin this past week where I stayed at the InterContinental. Jamiliah went above and beyond to make our stay the best. She helped me out immeasurably. I wish every time I traveled I encountered a hotel staff with exceptional people like her. She should be a very prized part of the InterContinental staff! Michael P. Smith

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

That Jamiliah is just the best, isn't she? We love her and I'm so pleased you were able to get to know her a bit. Thank you for the lovely response and do come back and see us again. Take care. More 

Chicago, Illinois
Top Contributor
154 reviews 154 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

You can't beat this for every reason I can think of. The location is great, staff is professional friendly and quite knowledgeable. The property is elegant and the rooms are very comfortable. what you can bank on is that there is always consistent quality in every aspect of the hotel.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We thrilled to have met your expectations and needs, Jimc82. Thanks for taking time to let us know how we're doing and hope to see you again soon! More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I called ahead to have a gift left in my boyfriend's room and Tammie Linden went out of her way to help me make it happen. :) She chose the perfect wine and picked a cheese plate. The service was out of this world!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi Angie H.! Sounds like your stay was perfect! We appreciate the shout-out to Tammie, who is amazing, and so pleased to have met your expectations. Please do come back and see us again real soon. More 

Philadelphia, PA
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After visiting this fine hotel several times in recent years, I have had pretty good experiences. Most recently, however, I noticed a major rate hike and was given a sub-prime room which had not been cleaned properly. When I arrived, I was given a closet-sized cave on the 3rd floor. At $378/night, I expect sunlight to hit the window at... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Oh no, I'm so sorry that your stay with us got off to a bad start, but it sounds like Tammie and the rest of our front desk took good care of you and were able to move you to a more desirable guestroom. Thanks for the feedback, and do take care. More 

Arlington, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Our visit to the Stephen F. Austin InterContinental exceeded our expectations. The location of the hotel is pristine, since it is directly on Congress Street and within walking distance to popular restaurants/bars. The staff was exceptionally friendly and went above and beyond to meet our needs, especially Jamiliah who greeted us at the front desk upon our arrival. The rooms... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Jamiliah really is the kind of person that makes you feel genuinely welcome and "at home". We feel lucky to have her and we feel equally as lucky to have been able to host you! See you again soon I hope. Take care. More 

Akron, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My experience at the Stephen F. Austin began when I walked in the front doors and was helped by a very courteous young man, David, at the front desk. Everything just kept getting better from that point on. The location is outstanding, right on Congress St. The rooms were not quite as modern as I was expecting, but I spent... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

What a great review, thank you Eliot! You reference two really popular employees here at the InterContinental. David and Christopher are a joy to work with and they love our guests, what could be better? We look forward to hosting you again, in the meantime take care. More 

Atlanta
Top Contributor
81 reviews 81 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here for business trips and on vacation. Really like the central location. The rooms are very nice and the staff has always been helpful. This hotel is my go-to choice when I'm planning a trip to Austin.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much! It's always particularly nice to hear from our frequent guests! See you the next time you venture out of Atlanta, headed to the Austin area! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This boutique hotel was WONDERFUL! We checked in late (9pm) after working all day on a Friday then flying from Phx to Austin. We were tired and very hungry when we arrived. Coretta checked us in (I got her name because she was SO FRIENDLY). She had us with keys in hand in what seemed under a minute (not that... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello ThomasF8, and thank you so much for the lovely comments. Glad you were able to meet and interact with Coretta; she's a super star! Hope to see you again soon. Take care. More 

North Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed during Valentines weekend and it was one of our best trips (to anywhere) in a long time. Parking is valet only ($30-40 ish), and is an issue for most all hotels in downtown Austin. Located at 7th & Congress, the location of the InterContinental was perfect ! We wanted to avoid the 6th Street teen... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks so much for the lovely comments! It sounds like you were able to experience a number of fun venues that Austin has to offer, including our Stephen F's Bar & Terrace. We appreciate your feedback, and hope that you do indeed come back and see us very soon. Take care and safe travels! More 

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
Hotel Style:
#3 Luxury Hotel in Austin
#5 Business Hotel in Austin
#6 Romantic Hotel in Austin
#12 Family Hotel in Austin

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