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All 183 Austin hotels

InterContinental Stephen F. Austin

4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701
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91%
Ranked #7 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Michelle W
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  • Reviews (226)
  • Photos (148)
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226 people have reviewed this hotel

Traveler rating
    154
    52
    11
    5
    4
See reviews for
17
74
4
96
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
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English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is absolutely the best hotel experience I've had. The on duty manager (Ferhat Turan) and guest services representative (Tammie Linden) provided amazing customer service. For instance, Ferhat is very professional and constantly pay attention to the customer's needs. Additionally, each time I called guest services, I was genuinely greeted with a "how are you today." The rooms are lovely,... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

i was super thrilled with this hotel. It is in an awesome location in downtown, has a beautiful congress view, and super fast/friendly service, and not to mention affordable price. I highly recommend this hotel!!!!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Foad from Dallas! You used all of our favorite descriptive words: " thrilled", "awesome", "beautiful", "friendly" and "affordable"! So glad you enjoyed your stay with us. Thank you! More

Milton, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I went to Austin on a business trip and stayed here for the proximity to downtown offices. The room was very nice, and the staff was really attentive. Walked to a nearby restaurant recommended by the front desk, and Tammie Linden helped me in the business center to get things ready for the meeting. Excellent!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello John, and thank you for that very nice comment re your recent stay with us here at the InterContinental Stephen F Austin Hotel. Glad we seemed to meet your expectations, and hope to be able to host you again real soon! More

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago NEW

Enjoyed our weekend stay (Saturday-Monday) at this nicely remodeled hotel. 1-Bedroom Executive Suite (Club Level) on the 15th floor - corner room with nice view of the state capital. Very nice, comfortable, spacious, quiet room. Bed was very comfortable, and the pull-out sofa bed (used by my 15-year old daughter) was exceptionally comfortable for a pull-out - perhaps the most... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello there iTopIt, and thanks for the great feedback. We are of course, disappointed that there were some issues, but are grateful that you let us know how we're doing, as that's how we improve guest service! Thank you for the Four Stars, and I do hope we are able to welcome you back one day soon! More

South Yorkshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for three nights at this hotel. The location is great, quiet but close to the bars and restaurants on 6th. What really needs to be called out though is the amazing staff, from the valets right through to housekeeping. A special mention though must go to Jamiliah on the front desk and Chenisse and Trisha, the concierge team. They... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi Keith and thanks so very much for that great review. I couldn't agree with you more; Jamiliah, Trisha and Chenisse are just the best, and yes, each are incredible ambassadors for the InterContinental. They each have a unique gift of making our guests feel truly welcome and, just really make our hotel a better property! So glad you enjoyed... More

Kingston, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nts/5days this passed week. I have stayed at several intercontinental hotels and they never fail to impress! This is no exception. If you are going to be in the area for business or pleasure do yourself a favor and stay here. The hotel is beautiful, rooms are big& the level of service is second to... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks for your note! We feel so fortunate to have this incredible location; close to so many fun Austin experiences, from live music to great restaurants! So happy you enjoyed your stay not only with us, but your trip to Austin! Take care. More

Stowmarket, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a great stay there. Terrific location, very comfortable room - good size with huge bathroom. Free wifi included and lovely bar with $2 happy hour beers - absolute bargain, Parking was a bit expensive, but probably about right for a top end city centre hotel. Would stay again without a shadow of a doubt.

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Wow Tom, thanks for great review and recommendation! We'll be looking for you the next time you make the trek to the USA and Austin! Take care and thanks again. More

Vancouver
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed over Memorial Day weekend. The hotel is very nice, the room a little small but clean and very nice. Great location. We could walk to restaurants and 6th Street. The second floor terrace is a pleasant spot for a drink and the best bowl of popcorn ever! Everyone there was very nice and helpful. We enjoyed our stay very... More

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and greetings from Austin! I just wanted to say thanks for the nice note and for letting us know how we're doing. We're thrilled you enjoyed your stay with us! Do come back and see us again soon! More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is listed as a four star hotel and I can see why! The bathroom and room was not only very plush but impeccably clean! The concierge and front desk were especially friendly and accommodating. My husband was impressed with remote control switch next to the bed that controls the lights and even the temperature. He also liked the keurig... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi CiCi and thanks so much for that glowing 5 Star review! And thanks too for the Jamiliah shout-out; she has a knack of making our guests feel right at home, and is a true asset to our hotel. So glad you and your husband enjoyed your stay with us; Houston is just a short distance from us, so come... More

San Francisco, California
Top Contributor
79 reviews 79 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at check-in time, and since our room wasn't ready we were given an upgrade. The room itself (king on the 15th floor) was very nice, and we also made use of the lap pool and jacuzzi in the basement and enjoyed those very much. Jamiliah at the front desk was especially friendly and helpful! And the location is... More

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Well, we sure hope you get to come back and visit Austin and the InterContinental again! We'll be waiting! Thanks for the kind comments and take care. More

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Austin #4 Business Hotel in Austin #7 Romantic Hotel in Austin #27 Family Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
Number of rooms
189

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