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All 184 Austin hotels

InterContinental Stephen F. Austin

4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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91%
Ranked #6 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
PaigeDavis102701 New York, New York, United States
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260 reviews from our community

Traveler rating
    179
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    12
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    4
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21
84
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108
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
New York, New York, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful experience staying at this hotel. It started off well when we had arrived much earlier than expected and the lovely lady at the front desk, Jamiliah, went out of her way to search and search for s room we could get into early. Not the easiest task, but she didn't give up until she made it... More

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Chicago, Illinois
Top Contributor
61 reviews 61 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Once or twice a year I travel to Austin since it is my company's HQ. They always put us up at the InterContinental. It is a lovely hotel. The rooms are on the smallish size compared to the Omni around the corner but they are well designed. It is easy to work in the room because the desk is equipped... More

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Lutherville, Maryland
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time I had stayed at this hotel in Austin, and I would certainly stay there again. The staff at this hotel would rival those at much more expensive resorts - especially at the front desk. We relied on them for a number of business-related tasks, as well as recommendations for dining and entertainment and they came... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much ebrotman! You touched on an area that we take great pride in, and that's our guest service. We appreciate the Stars and the comments, and hope to see you again real soon! More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The location, staff friendliness, room quality and ease of access/egress was superb for a super fun weekend in downtown Austin with a weekend wrapped around an Austin City Limits show! Jamiliah, Trisha, and Robert are all champs!

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Sounds like you took full advantage of Austin while you were here, including ACL! What fun! And thanks DixieW, for the shout out to Jamiliah, Trisha and Robert; you're right, they really are all Champs! Hope to see you again soon. More

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent a couple of days here for work: terrace bar is great for a beer, food downstairs was very good (fish), staff were helpful at the business centre (thanks Tammie). I can more than recommend it for a stopover, David.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We appreciate your comments and recommendation David from London! Please do come back and see us should your travels bring you back to Austin. Take care. More

Dallas, Texas
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Older hotel in the city center that has been updated nicely. Great service through out from everyone I encountered, even the maintenance man in the hall who asked how my day was going. Great location near Congress and Sixth Street. We booked an upgraded King room and it was very well decorated, spacious and a great experience. Quiet, comfortable and... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Glad you enjoyed your stay with us, and for the mention of the bedside controls. They're pretty cool, aren't they? Just a small renovation detail that we are so proud of. Thanks for taking time to share your comments and for the nice recommendation! More

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment I arrived, I was greeted by the hotel's friendly staff. I received exceptional service from Jamiliah Paschal at the front desk who went above and beyond to make sure that everything was handled quickly and efficiently during my stay. The hotel is located right in the heart of Austin and you can even see the State Capital... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello DCM460, and thanks for the very flattering review! We take tremendous pride in exceeding our guest's expectations; I'm glad you enjoyed your stay in Austin and with us at the InterContinental Stephen F. Austin Hotel! More

Bethesda, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful time at Intercontinental in Austin. Special thank you for Mr. Ferhat Turan for his hospitality, directions and superb service. The place was neat and clean, the staff friendly and hospitable, there is even a library at the lobby.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much for allowing us to host you, and for recognizing Ferhat. He's one of those great assets who really make our hotel special. Take care and hope to be able to welcome you back soon. More

Auckland, New Zealand
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Intercontinental in Austin met our expectations for a nice hotel. It had a very good location being easy walking distance from the state capitol and having lots of cafes and restaurants nearby. The room was clean and tidy if a little small. The staff were very friendly and the facilities good. The only disappointing thing was no free Wifi,... More

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much for taking time to let us know how we're doing! I wanted to mention that our Internet is actually complimentary for all IHG Rewards members. If we can help with any questions you may have, please feel free to contact the hotel directly. Thanks again and take care. More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

A lovely hotel in a convenient location in Austin. Stayed there for a conference for three nights and loved the feel of the place. Had some urgent work that I had to complete during my time in the hotel and Tammie in the business centre went out of her way to help me get it done in time - things... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello there and thank you so much for the very nice comments! Hope the next time your travels take you from beautiful Glasgow back to Austin, we're able to welcome you back! Take care. More

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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