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InterContinental Stephen F. Austin

4.0 of 5 701 Congess Avenue, Austin, TX 78701
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Certificate of Excellence 2014
InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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384 reviews from our community

Traveler rating
    258
    90
    22
    10
    4
See reviews for
30
134
10
153
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyler, Texas
1 review
5 of 5 stars NEW

I recently visited Austin this past week where I stayed at the InterContinental. Jamiliah went above and beyond to make our stay the best. She helped me out immeasurably. I wish every time I traveled I encountered a hotel staff with exceptional people like her. She should be a very prized part of the InterContinental staff! Michael P. Smith

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Chicago, Illinois
Top Contributor
154 reviews 154 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You can't beat this for every reason I can think of. The location is great, staff is professional friendly and quite knowledgeable. The property is elegant and the rooms are very comfortable. what you can bank on is that there is always consistent quality in every aspect of the hotel.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We thrilled to have met your expectations and needs, Jimc82. Thanks for taking time to let us know how we're doing and hope to see you again soon! More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

I called ahead to have a gift left in my boyfriend's room and Tammie Linden went out of her way to help me make it happen. :) She chose the perfect wine and picked a cheese plate. The service was out of this world!

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi Angie H.! Sounds like your stay was perfect! We appreciate the shout-out to Tammie, who is amazing, and so pleased to have met your expectations. Please do come back and see us again real soon. More 

Philadelphia, PA
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

After visiting this fine hotel several times in recent years, I have had pretty good experiences. Most recently, however, I noticed a major rate hike and was given a sub-prime room which had not been cleaned properly. When I arrived, I was given a closet-sized cave on the 3rd floor. At $378/night, I expect sunlight to hit the window at... More 

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Arlington, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Our visit to the Stephen F. Austin InterContinental exceeded our expectations. The location of the hotel is pristine, since it is directly on Congress Street and within walking distance to popular restaurants/bars. The staff was exceptionally friendly and went above and beyond to meet our needs, especially Jamiliah who greeted us at the front desk upon our arrival. The rooms... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Jamiliah really is the kind of person that makes you feel genuinely welcome and "at home". We feel lucky to have her and we feel equally as lucky to have been able to host you! See you again soon I hope. Take care. More 

Akron, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My experience at the Stephen F. Austin began when I walked in the front doors and was helped by a very courteous young man, David, at the front desk. Everything just kept getting better from that point on. The location is outstanding, right on Congress St. The rooms were not quite as modern as I was expecting, but I spent... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

What a great review, thank you Eliot! You reference two really popular employees here at the InterContinental. David and Christopher are a joy to work with and they love our guests, what could be better? We look forward to hosting you again, in the meantime take care. More 

Atlanta
Top Contributor
81 reviews 81 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here for business trips and on vacation. Really like the central location. The rooms are very nice and the staff has always been helpful. This hotel is my go-to choice when I'm planning a trip to Austin.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much! It's always particularly nice to hear from our frequent guests! See you the next time you venture out of Atlanta, headed to the Austin area! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This boutique hotel was WONDERFUL! We checked in late (9pm) after working all day on a Friday then flying from Phx to Austin. We were tired and very hungry when we arrived. Coretta checked us in (I got her name because she was SO FRIENDLY). She had us with keys in hand in what seemed under a minute (not that... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello ThomasF8, and thank you so much for the lovely comments. Glad you were able to meet and interact with Coretta; she's a super star! Hope to see you again soon. Take care. More 

North Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed during Valentines weekend and it was one of our best trips (to anywhere) in a long time. Parking is valet only ($30-40 ish), and is an issue for most all hotels in downtown Austin. Located at 7th & Congress, the location of the InterContinental was perfect ! We wanted to avoid the 6th Street teen... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks so much for the lovely comments! It sounds like you were able to experience a number of fun venues that Austin has to offer, including our Stephen F's Bar & Terrace. We appreciate your feedback, and hope that you do indeed come back and see us very soon. Take care and safe travels! More 

Oklahoma city
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Love the location and the staff was great. The room was clean and the bar area was very enjoyable. I mainly selected this place over other similarly priced because of location and the pictures of the swimming pool. On my way down from first visit of the room I ran into another lady that had just come from the pool.... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much for the good feedback. I apologize for those noisy garbage trucks; next time be sure to ask for a room away from that area and we'll do our best to make it happen. Hope to see you again soon. Take care. More 

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
Hotel Style:
#3 Luxury Hotel in Austin
#5 Business Hotel in Austin
#6 Romantic Hotel in Austin
#11 Family Hotel in Austin

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