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InterContinental Stephen F. Austin

#10 of 190 Hotels in Austin
Certificate of Excellence
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701 Congress Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harlingen, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We're frequent travelers to Austin and have stayed in hotels ranging from budget to luxury. For our anniversary we found a great deal on the SFA, and booked it right away. We were so happy with the level of customer service of the staff and the great location. Once you step out the front doors, you're immersed in the liveliness... More 

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Salt Lake City, Utah
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is the perfect location. 1 block from 6th street, close to the capitol, and the service was top notch! Expect to pay $38 (plus 8.85% tax) PER DAY for parking. The valet people were super helpful and they brought your car in a timely manner. There are public parking by the hotel but they charge $30+ per day so... More 

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Houston, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

My son recently got married in Austin and I wanted a nice hotel that was reasonably priced for our family and out-of-town guests. Rosie Muguerza was an absolute pleasure to work with. Everything was handled to perfection. The only downside to our stay was the lack of free Wi-Fi in the rooms and the overnight parking rate. Other than these... More 

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Dayton, Oh
1 review
5 of 5 stars Reviewed yesterday NEW

The Stephen F. Austin InterContinental has been recently renovated/remodeled to match its history. They did a very nice job on it. Their staff also has an eye on taking care of the traveler! I booked a small event team there this month and I was amazed at how much attention was paid to our group. They also went above and... More 

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Roswell, Georgia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just completed a 3 1/2 day business meeting with 100 of my closest colleagues from all around North America. The staff at the Stephen F was OUTSTANDING. The rooms here are lovely and quiet. The conference facilities were exactly what we needed for a hard working group of mid-level executives. The catering staff and chef hit the mark every single... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

We hosted a team event there in July 2015 with 100 attendees. Eveyone was wowed by the location, the awesomeness of the rooms and the really good service provided to us. The staff has been incredible and accommodate us with last minute requests. Thanks for helping us make our event successful. It was a pleasure working with you all.

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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at the hotel are amazing and willing to go above and beyond to make your stay as stress free as possible. I stayed for close to a month on business, and the rooms were comfortable and clean, the location perfect, and the staff terrific. I would definitely stay here again for business trips in Austin.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you so much! Glad you chose the InterContinental during your very long business trip! Take care and come see us again soon. More 

Austin, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have worked with the staff of the SFA Intercontinental Hotel for many years on several different programs that we have had, and they are always accommodating and as service-oriented as any hotel I have worked with. The hotel is beautiful and showcases downtown Austin with a proud, cosmopolitan Texan panache. Because of the historical nature of the property, no... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Carolyn B,! Thanks for the feedback, and for continuing to think of the InterContinental for your meeting needs. We appreciate you! More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

The InterContinental Stephen F. Austin hotel is fantastic! I use the property frequently for our board of directors because I know I can count on wonderful service and great meeting facilities. I only use high quality facilities for my board and the SFA is one of my favorite go-to hotels in Austin.

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We love our repeat guests! Thanks for letting us know how we're doing and for your continued patronage to IHG and InterContinental! Take care. More 

Massapequa, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I had the pleasure of staying at the Intercontinental Stephen F. Austin for the WBENC National Conference. From the moment I arrive there and was greeted by Jamiliah Paschal, I knew that my stay was going to be wonderful. The staff could not have been more accomodating and the room was beautiful. To my surprise, I was upgraded. During my... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Oh no, I'm so sorry you hurt yourself during your stay, but am pleased we were able to make you as comfortable as possible. You mentioned three of our top notch associates here at the InterContinental, thank you. And thank you too for choosing the InterContinental when you're in Austin. I hope we get to welcome you back one day... More 

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