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InterContinental Stephen F. Austin

#8 of 191 Hotels in Austin
Certificate of Excellence
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701 Congress Avenue, Austin, TX 78701
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1 room 1 guest
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InterContinental Stephen F. Austin
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533 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed for one night, last week. We were "blown away." The hotel is gorgeous and staff is first rate. We want to especially thank Jamiliah at the front desk. She became Intercontinental's Ambassador. She made sure everything was perfect for my wife's birthday celebration. Talking about making a date memorable; wow!

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

A group of girlfriends took me to Austin to celebrate my 40th birthday and we stayed at the InterContinental Stephen F. Austin. The trip was so incredible that I inadvertently left a bag of sweaty workout cloths. The stuff that was left was my favorite Lululemon workout gear - my favorite two tops, shorts and a pair of pants. (for... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi there Amee S, and, Happy Birthday! We appreciate that your girlfriends chose us to be part of such a special day! And you're right , Daniel is just a real jewel; we feel so fortunate to have him here with us at the InterContinental. Glad we were able to coordinate finding those lost items for you. Come back and... More 

Horseshoe Bay, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Absolutely love this hotel!! Perfect location and all the staff are always fantastic....very nice clean rooms ! Would highly recommend to anyone wanting a room in Austin.We live in Horseshoe Bay, Tx and come to Austin at least monthly and always choose to stay here!

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

What nice comments, thank you so much! And thank you too, for continuing to choose the InterContinental for those monthly "get-aways"! We appreciate your business and will see you again soon! Take care. More 

San Antonio, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Attended a small business conference at Stephen F. Austin Intercontinental! Hotel was beautiful, rooms very nicely appointed and very quiet, loved that!!!! Board Room for meeting was excellent, as well as the attending staff and food! Great Bar for afternoon and evening drinks. Bartenders Alex and Chris were outstanding, friendly and professional! Sat outside on the very large comfortable verandah... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi Kim S, and thank you for taking time to let us know how your recent stay was. So glad we met your expectations here at the InterContinental, and since San Antonio is just a hop-skip-and-a-jump away from Austin, I hope we have the pleasure of seeing you again very soon! Take care. More 

Milan, Italy
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very Good hotel in Austin. Perfectly located on the central Congress Avenue and 7th street. Near the Capitol building, a few blocks from the Moody Theatre at Austin City Limits, restaurants and other major attractions. The lobby is quite charming and the second floor lobby is nice and quite handy for a quiet informal meeting. The staff is very kind... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We truly appreciate your feedback, and hope that the next time your travels bring you from incredible Milan to Austin, we have the pleasure to welcome you back to the InterContinental! Thanks again. More 

NYC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely, grand hotel that has been fully refurbished and brought up to modern luxury standards while retaining historic features and charm. The Roaring Fork restaurant and bar, while not operated by the hotel, is located inside the hotel lobby. A great choice for lunch, dinner or cocktails. Ask for a suite with a view of Capitol Building!

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Kristie K, you nailed the description of our beautiful hotel, thank you for recognizing the InterContinental's historic detail, but thoughtful renovation! Do come back and see us soon. Take care. More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Our firm stayed at this property for six weeks in 2014 and two weeks in 2015. From the minute we arrived the staff made ALL the difference. The valet team/bellhop team is fantastic and we are so appreciative of the help from Drew Van Diver, Adrielle Wechsler, Brian Hagonann, Robert Swindoll, Charlie Redus, Brandon Owen, David White, Fabian Dominguez, Daniel... More 

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you Jennifer B, for the lovely comments, and for your continued loyalty to the InterContinental! We're so fortunate to have the wonderful staff that you mentioned specifically, as well as many others, who make Stephen F Austin a great hotel that guests love. And, we love our guests! More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Our group stayed here over the last two weeks, and the staff was incredible. Amazing staff, outstanding service. The doormen and women and morning waitstaff were especially outstanding. Will be choosing InterContinental Stephen F. Austin the next time I'm in Austin.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you! We think we have amazing staff too, but we also think we have amazing guests! We sure appreciate your comments, and look forward to welcoming you back soon. Take care. More 

1 review
5 of 5 stars Reviewed 1 week ago

Very responsive outstanding folks very good meals great rooms . close to everything great service and tons of parking cars everyone very responsive in terms of helpfulness access to the club room outstanding would recommend people come here and we will again.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

We certainly do appreciate your kind words, and hope that we're able to welcome you back to the InterContinental the next time you're in our area! Take care. More 

New York City, New York
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very few complaints about this standard InterContinental hotel. You typically know what you're signing up for when staying at this chain: well-appointed (if a little outdated) and spacious rooms, and nice service. This holds in Austin. The lobby could use an update but the rooms are nice and big. The AC is strong which is important in Austin. The location... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thanks for the feedback. Glad we seemed to have met most of your expectations, although I'm sorry you didn't care for our lobby. For most folks, this renovated area is inviting and fitting with the hotel's history, however, being Austin, it's not for everyone and I do understand! Hope to see you again soon. Thank you again. More 

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