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InterContinental Stephen F. Austin

4.0 of 5 701 Congess Avenue, Austin, TX 78701
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Certificate of Excellence 2014
InterContinental Stephen F. Austin
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InterContinental Stephen F. Austin
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358 reviews from our community

Traveler rating
    238
    85
    21
    10
    4
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31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Top Contributor
90 reviews 90 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed today NEW

The hotel is not large. It has 16 floors and three elevators, but no appreciable delays. The rooms are very well organized and attractive. I had Standard King, but it was quite adequate. The high ceilings made it seem roomy. it was tastefully decorated, and had plenty of mirrors. The Wifi is strong throughout the hotel. I used it in... More 

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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just arrived at the Intercontinental Stephen F. Austin and I am already writing a review - it's not even the end of our trip! The hotel is beautiful and the staff is fantastic! I arrived before the rest of my family did, but I was with my grandparents in-law! Jamiliah Paschal, "guest service agent of the year" in my... More 

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austin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Stephen F. to celebrate my daughter's 13th birthday. We had connecting rooms- my daughter and a few friends in a double room and I had a deluxe corner king. Both rooms were attractive and comfortable, clean and luxurious. My room was super spacious and so comfortable. The bathroom was outfitted with a vanity area and makeup... More 

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Sydney, Australia
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good business facilities with staff happy to accomodate client requests. The room was comfortable and the facilities complete for a business stay. The gym downstairs is well serviced and the hotel is in good proximity to the running path by the river. Easy walk to bars. Restaurant and bar on site as well.

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The title of this review pretty much says it all. I like this hotel and have stayed there before without incident, but when I stayed there this time around I woke up with strange rows and clusters of bite marks all over me. I am 99% sure they are bedbug bites. Certainly not chiggers or mosquitos given the season and... More 

Was this review helpful? Yes 3
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and thank you for your feedback. I'm so sorry for your skin reaction. I understand your concern and would like to share several things that will hopefully put your mind at ease: Our housekeepers (among other employees), have been trained in this area, and there have been no reports of bed bugs in your room or any other guestroom.... More 

Top Contributor
72 reviews 72 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself was proble closer to 4 stars but the staff on checkin made us wait ages and I actually think they forgot us . Good location for austin just a short stroll down to the bridge and up to the Capitol building . Restaurant attached is really nice too.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

It's true, Ammie90, we have been extremely busy today, and I do apologize that your check-in took a bit longer, but I can assure you, you were not forgotten! We love our guests! I hope the remainder of your stay goes well, and do let us know if there's anything we can do for you. Thanks again. More 

Gold Coast, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

This hotel ticked most of the boxes, helpful & friendly staff - with both Tammi & Geraldo stand outs, good facilities & dinner in the Roaring Fork - which was humming. Room a good size with expected std of facilities. Pity about the weather!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hopefully you were able to take advantage of Stephen F's Bar & Terrace while the weather was being uncooperative....thank you JohnW., for the lovely comments and for staying with us here at the InterContinental. Take care. More 

Anthem, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Based on reviews, I chose this hotel and it exceeded my expectations. My husband and I came on business to Austin, but decided to show up early for 2 days and stay in the S.F.Austin hotel for some fun before work started. This is a beautiful hotel with modern ammenities and conveniences. Ferhat and Tammie were so helpful to me... More 

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

What lovely comments, thank you so much! Hope to see you again soon! More 

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is my second stay at the Intercontinental Stephen F. Austin and my second stay has so far been as wonderful as my first. When I found out I would be traveling back to Austin for business, I knew exactly where I would be staying. The hotel is extremely wonderful, from the amazing staff to the comfortable beds and the... More 

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you Kelly R, for the great comments! We're so happy to be your hotel of choice when you're in Austin. Take care and see you soon! More 

Boulder
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Intercontinental Stephen F. Austin last weekend. We read that the rooms tended to be small so we upgraded to a deluxe King room 450sf vs 250sf standard room. Our room was really nice: New furnishings, comfortable bed, sofa, nice bathroom, well decorated. The staff was very courteous in all departments. Nice bar on second floor, cozy... More 

Was this review helpful? Yes 1
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hi roy k, from beautiful Boulder! And thank you so much for the very nice comments! More 

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
Hotel Style:
#3 Luxury Hotel in Austin
#5 Business Hotel in Austin
#8 Romantic Hotel in Austin
#11 Family Hotel in Austin

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