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All 183 Austin hotels

InterContinental Stephen F. Austin

4.0 of 5 Hotel   |   701 Congess Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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91%
Ranked #8 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (235)
  • Photos (149)
  • Amenities
  • Q&A (1)
  • Room tips (58)
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235 people have reviewed this hotel

Traveler rating
    162
    52
    11
    6
    4
See reviews for
19
74
5
99
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Attended a wedding last weekend at the Stephen F and although there were a couple of moments when the fire alarms went off and the elevators stopped running and the bridal party including the bride had to walk down 16 flights of stairs on their way to the church (hot and humid)! But in spite of that, the reception at... More

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Nashville, Tennessee, United States
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently renovated rooms smart furnishing's and decor. Ingenious power ports built into the desk and night stands (TAKE A HINT OTHER BUSINESS CLASS HOTELS!!!!) and a master control for all the lighting right next to the bed. Outstanding friendly staff! Just a GREAT stay!!

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks Richard S! Glad you approve of our newly renovated product and the cool features we incorporated. Appreciate the shout out, and hope to see you again soon! More

Ubud, Bali, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Intercontinental on a number of occasions and each has been excellent. From valet to check-in to cleaning staff, everyone is professional, helpful and friendly (especially Tammie in the business center). The location is tough to beat, with easy access to all of downtown Austin, and we always like drinks out on the balcony in the... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you Marc E, for the very nice comments; always nice to hear from repeat guests! And yes, parking in downtown Austin has become a precious commodity. We actually are comparable to other hotels in the area, although I do understand your comments regarding our valet charge. I hope the fact that we have the absolute best valets in Austin... More

Melbourne
Top Contributor
115 reviews 115 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We spent 3 nights at the Intercontinental and wouldn't return. Our main issues were: 1. we were not advised about all the roadwork around the hotel either before booking, or when we booked 2. Coming into the hotel with large bags and heavy doors with no one to help with the doors (never experienced that before in a supposed 4*... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Caroline397, and thank you for letting us know how we're doing. Guest feedback is sometimes not what we WANT to hear, but instead, what we NEED to hear. I want to apologize for your stay being short of your expectations. If you would like to discuss, please do contact me at the hotel; my direct line is 512.721.4201 and... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

I needed some assistance with my trip to Austin, and Tammie was able to help me figure out how to get exactly what I wanted from my stay. It was a bit of a logistical issue as things were changed last minute due to an emergency.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Tammie to the rescue! Thank you for the shout-out, and hope to see you again soon! More

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

the staff is excellent and accommodating..we stayed for a friends wedding and everything was beautiful...Tammie in the business office was extremely nice ...helpful.....II wouldd recommmendd tto all my friiends

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for the very nice comments and recommendation. You hit on something for which we take tremendous pride, our guest service. We do hope to see you again in the very near future! More

Rockville, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was so friendly and helpful. The bellboy greeted me by name each day. (I only wish I could have remembered his.) The bartender even remembered I liked a particular chardonnay during each visit. The room was clean and well organized.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Our valet and bar staff is just outstanding, so thanks for the nice shout out to them! We hope you felt "at home" while you were here! Take care. More

Houston, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night on a business trip. I thought the entire hotel was nice but I was especially impressed by the size, decor and comfort of the room. I had a room with a queen bed that had a large bathroom, couch, desk and large closet. Everything appeared very modern and new. Drinks at the hotel bar were... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello and greetings from nearby Austin! So glad you were able to sit back and relax in Stephen F's Bar & Terrace....what a great place to chill out, right? I do hope we're able to welcome you back the next time your travels bring you from Houston to Austin! Take care. More

Orange County, California
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone here is super friendly and helpful. Our room was a bit small. Friends room was quite a bit better (with couch and sitting area). I didnt have any of the AC noise that others have talked about. Location to 6th Street and surrounding areas is great. I would definitely stay here again.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thanks Evad714 for the 5 Stars and great comments. Being an historical property, our rooms range in size, as you can probably imagine. Next time you're here, let us know you'd like one that's a bit larger and we'll definitely do our best to accommodate you. Hope when your travels take you out of beautiful California and back to our... More

2 reviews
5 of 5 stars Reviewed 1 week ago

This is absolutely the best hotel experience I've had. The on duty manager (Ferhat Turan) and guest services representative (Tammie Linden) provided amazing customer service. For instance, Ferhat is very professional and constantly pay attention to the customer's needs. Additionally, each time I called guest services, I was genuinely greeted with a "how are you today." The rooms are lovely,... More

Was this review helpful? Yes
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Hello Michelle and thank you so very much for that exceptional review! We take great pride in exceeding our guest's expectations, and it thrills us to know we seemed to have hit it out of the ballpark with you! We appreciate your business, and hope we are able to welcome you back real soon! More

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Austin #4 Business Hotel in Austin #7 Romantic Hotel in Austin #22 Family Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
Number of rooms
189

Questions & Answers

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