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All 184 Austin hotels

Red Roof PLUS+ Austin - South

2.0 of 5 Hotel   |   4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas) (South Austin)
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Red Roof PLUS+ Austin - South
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59%
Ranked #94 of 184 Hotels in Austin
A recent review
5 of 5 stars reviewed 5 days ago
Juan A
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138 reviews from our community

Traveler rating
    40
    42
    20
    17
    19
See reviews for
33
27
18
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was traveling with my daughter and we decided to stay at Red Roof Inn. I want to say that the service we received from the young lady Nakisha was excellent. Thank you for the great smile and service

Was this review helpful? Yes 1
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. I am glad that you enjoyed your stay with us and Shakeya provided you with great service. It is always nice to read comments such as yours. As always, I will post your review for our entire staff to read. We look forward to your next visit to the Austin... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel is easy to get to, comfortable and clean. When I walked into the room the a/c fan was really loud so I called the front desk and asked to be moved. By the time I got downstairs to exchange keys the other room was ready. My room was a double, double and very spacious. The bathroom and sink... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. It is always a pleasure to read that our guests enjoyed their stay with us. I am glad that you liked our newly renovated rooms and found them clean and spacious. I will be sure as always to post your review for our staff to read. Please be sure to... More

Austin, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay here was very good. As a single woman, I appreciated having interior entry to the room. Felt very safe. The location was perfect for my needs with easy access to the freeway system, airport, and downtown. Road noise was significant so ask for a room away from the frontage road. Service was prompt and personal.

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to let others know about your stay with us. It's wonderful that you found our location safe and convenient for your needs. As we are located on the service road of I-35 noise can be at issue at times. We do have rooms away from the freeway we the highway noise is non-existent. We... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Was real please with service as well with the room got a free upgrade to king size bed and room was real clean apliances upgraded no complains will come back for next vacation.....love the location also since is close to freeway and close to stores....

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

I am so glad that you enjoyed your stay with us and found our hotel clean and comfortable. Complimentary upgrades when available is just one of our ways of providing great service to our guests. We strive to make each guest's stay a memorable one. Thank you for your comments, I will be sure to post your review for our... More

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on a Saturday and Sunday night.Saturday nite stayed in handicap room due to availability. Room was clean, bed comfortable and staff accommodating. I had made reservations for 1 room and needed 2. Location is right on access road but hotel was very quiet and accessible to IH35. Second night stayed in King room on 4th floor w/ tub. Room... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. It's always nice to read that you were pleased with your guest room and found our location convenient and affordable. As always I will post your review for our staff to read, as they look forward to reading about our guest's stay. We look forward to seeing you again the... More

Houston, TX
Contributor
19 reviews 19 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked a room through the Red Roof site. When I got to the hotel, the desk clerk, who wasn't very nice, took the sheet I printed out and told me the reservation was for the previous night and they were out of those rooms. I left my glasses in the car so I couldn't read the sheet to check/dispute... More

Was this review helpful? Yes 1
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

I appreciate you taking the time to review our hotel. I truly apologize your stay with us was not satisfactory. We strive to provide clean affordable rooms and deliver outstanding service to all of our guests. Your feedback is important as we use this as a learning and training tool for our staff. If you would please call me at... More

Eunice, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I've done a lot of traveling and have never once experienced such informative, courteous and attentive staff. Made my stay at the Red Roof perfect. Was acknowledged everytime I passed by, with a welcome greeting!! Really surprised to experience such a first time encounter with staff of this caliber. I can not say enough of the great service I received.... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful comments regarding the service you received at our Hotel. It is always a pleasure to read a review such as yours. As a Red Roof Plus+ property it is our goal to "WOW" our guests by providing the level of service you received. I have posted your review for our entire staff to read. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I want to thank the staff of red roof inn south. for a great stay with my daughter. Nakisha was a great help lovely smile and great service. we were so happy we stayed and we recommend for future guest to stay at red roof inn south

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. I am glad that you and your daughter enjoyed your stay with us. I believe you are talking about Shakeya, our evening GSR that checked you in. She will be thrilled to read your comments in regard to her service. We look forward to seeing you the next time your... More

San Francisco, California
Top Contributor
110 reviews 110 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I gave it a four due to the changes from last year. The rooms have been upgraded. The awful carpet gone. This is not a luxury hotel but for the price it is a great deal. It was very clean. The pillows were not great but that is a personal choice. We asked for a quiet room and were pretty... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to let others know about your stay with us. I am glad that you are a loyal guest and returned to our property this year. Last year we completed a renovation of our Hotel. This included adding laminate flooring, new furniture, bedding, upgraded linens and new bathroom vanities as well as renovating our lobby... More

El Paso, Texas
1 review
3 of 5 stars Reviewed August 11, 2014

I called the facility in the late afternoon and a front desk clerk named Sherief was especially helpful and understanding about confirming my hotel room due to a late arrival. When my wife and I arrived, Sherief worked incredibly fast and efficient to handle multiple check-ins at the same time. I commented to my wife that this fellow was amazing... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful comments regarding the service you received from Sherief. Sherief is a valuable asset to our wonderful staff of Guest Service Representatives and strives daily to provide exceptional customer service to each of our guests. I have posted your review for Sherief and our entire staff to read. We look forward to your next stay with... More

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Additional Information about Red Roof PLUS+ Austin - South

Address: 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Austin - South 2*
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Also Known As:
Red Roof Inn Austin - University Of Texas Hotel Austin

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