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All 184 Austin hotels

Red Roof PLUS+ Austin - South

2.0 of 5 Hotel   |   4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas) (South Austin)
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Ranked #98 of 184 hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
Bennett1462 Eunice, Louisiana
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133 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
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English first
Houston, TX
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I booked a room through the Red Roof site. When I got to the hotel, the desk clerk, who wasn't very nice, took the sheet I printed out and told me the reservation was for the previous night and they were out of those rooms. I left my glasses in the car so I couldn't read the sheet to check/dispute... More

Was this review helpful? Yes
Eunice, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago NEW

I've done a lot of traveling and have never once experienced such informative, courteous and attentive staff. Made my stay at the Red Roof perfect. Was acknowledged everytime I passed by, with a welcome greeting!! Really surprised to experience such a first time encounter with staff of this caliber. I can not say enough of the great service I received.... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful comments regarding the service you received at our Hotel. It is always a pleasure to read a review such as yours. As a Red Roof Plus+ property it is our goal to "WOW" our guests by providing the level of service you received. I have posted your review for our entire staff to read. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I want to thank the staff of red roof inn south. for a great stay with my daughter. Nakisha was a great help lovely smile and great service. we were so happy we stayed and we recommend for future guest to stay at red roof inn south

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. I am glad that you and your daughter enjoyed your stay with us. I believe you are talking about Shakeya, our evening GSR that checked you in. She will be thrilled to read your comments in regard to her service. We look forward to seeing you the next time your... More

San Francisco, California
Top Contributor
100 reviews 100 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I gave it a four due to the changes from last year. The rooms have been upgraded. The awful carpet gone. This is not a luxury hotel but for the price it is a great deal. It was very clean. The pillows were not great but that is a personal choice. We asked for a quiet room and were pretty... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to let others know about your stay with us. I am glad that you are a loyal guest and returned to our property this year. Last year we completed a renovation of our Hotel. This included adding laminate flooring, new furniture, bedding, upgraded linens and new bathroom vanities as well as renovating our lobby... More

El Paso, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

I called the facility in the late afternoon and a front desk clerk named Sherief was especially helpful and understanding about confirming my hotel room due to a late arrival. When my wife and I arrived, Sherief worked incredibly fast and efficient to handle multiple check-ins at the same time. I commented to my wife that this fellow was amazing... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful comments regarding the service you received from Sherief. Sherief is a valuable asset to our wonderful staff of Guest Service Representatives and strives daily to provide exceptional customer service to each of our guests. I have posted your review for Sherief and our entire staff to read. We look forward to your next stay with... More

Harlingen, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Our hotel staff was Awesome.....Shakeya and Sabrina from South Austin were Amazing! Room was super clean and felt very safe. Only 9 mins from downtown Austin.....Free coffee in the morning and a bottle of water:))

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

It is always wonderful to read reviews such as yours. Thank you for taking the time to do so. Sabrina and Shakeya are great assets to our team here at the Red Roof Plus+ Austin. As always I will post your comments and review them with our staff. We hope to see you again soon! Sincerely, Pamela Willingham General Manager More

Brackettville, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Got a nice deal on a last minute room. You had to pay $10 extra for early registration. Everyone was nice and attentive. Location of hotel is great off I-35 and Hwy 71. Best thing about this place is they are dog friendly....they do not charge extra!!! I would stay here again.

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful review. It's nice to know that you enjoyed your stay with us and you found our hotel convenient, reasonably priced, and our staff attentive. We hope to see you again the next time your visit the Austin area. Take Care, Pamela Willingham General Manager More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

We booked this hotel for two nights to go to a concert, the day of the show we had no running water in the whole building to shower or even use the restroom, when we complained to the front desk 'Sabrina' she was rude, had no compassion for our dreadful situation and suggested we get another hotel since we had... More

Was this review helpful? Yes 3
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. Your comments in regard to your stay are important to us. I apologize for the inconvenience of the water being out for a few hours. We had an emergency that was beyond our control, however it needed to be resolved immediately. Sabrina offered to assist in finding alternate accommodations as... More

Austin, Texas
Top Contributor
166 reviews 166 reviews
81 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed here as a solo female traveler and although I was very leery of the location and the fact that it was a "budget" hotel, my travel plans didn't have a lot of flexibility. However, I had a very good experience and was pleasantly surprised. The location is right near the intersection of I-35 and 290, making it very... More

Was this review helpful? Yes 1
Pamela W, Front Office Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for reviewing our hotel. I am glad that you enjoyed your stay with us and found our newly renovated rooms to your liking. We strive to keep our hotel clean, comfortable, and affordable to everyone visiting the Austin area. As always I will post your comments for our staff to read and review. We look forward to seeing... More

2 reviews
5 of 5 stars Reviewed July 27, 2014

As a guest at the Red Roof Inn hotel in South Austin, I was highly satisfied with the excellent and loyal services received from the front desk agents Shakeya and Sharief including their supervisor Sabrina that they provide to their guests. They were very friendly when I checked in that left me in awe. I also witnessed the awesome and... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful comments regarding your stay and our staff! It is always nice to read and post reviews such as yours for our entire staff to read. It is wonderful Sabrina, Shakeya, Sherief, and Ray provided you with exceptional guest service and made your stay with us a memorable one. As a Red Roof Plus+ property it... More

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Additional Information about Red Roof PLUS+ Austin - South

Address: 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Austin - South 2*
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Also Known As:
Red Roof Inn Austin - University Of Texas Hotel Austin

14 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#98 Spa Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The Red Roof PLUS+ Austin South, TX is a pet friendly, family friendly hotel. This hotel is close to I-35, SR-71 and South Congress Ave (SoCo) shopping district. The Red Roof Inn Austin is conveniently located near Austin Bergstrom International Airport (AUS), University of Texas-Austin, Southwest Texas State University and St. Edward's University. This hotel is also near the Texas State Capitol, Lyndon B. Johnson Memorial Library, Texas Memorial Stadium, Krieg Field and Palmer Auditorium.When you check in, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Now offering Red Roof's new Order Inn program, where guests can order delicious food for in-room delivery. The Red Roof PLUS+ Austin South with free WiFi, suites, an outdoor heated pool, in-room safes, elevators, interior corridors, and more. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
Number of rooms
137

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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