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Red Roof PLUS+ Austin - South

2.0 of 5 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
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Red Roof PLUS+ Austin - South
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Red Roof PLUS+ Austin - South
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157 reviews from our community

Traveler rating
    52
    45
    21
    18
    21
See reviews for
36
29
19
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (38)
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    (29)
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Romsey, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Very convenient to the Austin Airport although it is a little tricky to find the place. We got in late about 10.30pm and no eating places were within walking distance or open so opted for pizza delivery. Friendly and courteous staff. Breakfast was plentiful. No complaints at all.

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review your stay with us. Our location, which is less than 8 miles from Austin Bergstrom Airport is definitely convenient for travelers. I am glad that you enjoyed your stay with us and that our staff provided excellent service during your stay. As always, I will post your comments for our staff to... More

Largo, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms at this hotel were clean and had every amenity we needed. But what really impressed us was the friendly, helpful staff. Particularly Sabrina the Front desk manager who gave excellent recommendations and directions. Happy Birthday Sabrina!

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

We appreciate you taking the time to review our Hotel. Our guests are very important to us and we value your thoughts on your stay with us. I am glad that you found our Hotel clean, comfortable and affordable. We strive to provide the best possible service to all of our guests; thank you for recognizing Sabrina she is a... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Sabrina and Raheem at the front desk were very nice and friendly. Although I don't like the cancellation policy, the facility was very nice. I enjoyed my stay. Sabrina, my co- worker, and I discussed hair colors.

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. I am glad that you liked our newly renovated Hotel and that you enjoyed your stay with us. Our convenient location and easy freeway access makes us a great choice when visiting Austin. Sabrina and Sherief are two of our long term employees who exemplify what Service is all about.... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I was told $64 a night price PLUS $12 room tax. Actually paid $400 for x4 nights. The night shift guy quoted, then said he booked the rest of my stay. To confirm the next day, the rate changed for rain? I made the mistake of walking bear foot in the room, which turned my feet dark and dirty. Overall,... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. I apologize if we made an error in your room rate. When you have a moment please contact me so that I can research and resolve this for you. I have reviewed your comments with our Housekeeping Staff and used them as a re-training tool. We strive to provide clean,... More

Pittsburgh, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everyone at the desk was exceptionally friendly and helpful. Sabrina gave us lots of local knowledge in navigating around the city. Was a very busy time for the F1 race and we were treated superb. The pillows are not the best, but if you need a convenient location, this spot works quite well.

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. I am glad that you found our location convenient to the Circuit of the Americas where the F1 Race is held each year. With our Hotel being off of the I-35 Service Road our Guests have easy access to many restaurants and local attractions. It is wonderful to know that... More

Humble, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Young man named, Brian, working the front desk was very helpful. He got me a room at a very good rate after I had a mix up with another hotel I had booked a room with. It was clean and very comfortable.

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. I am glad that we were able to accommodate you and that you found our newly renovated rooms clean and comfortable. I will be sure to post your review for our staff to read and I am sure Brian will be pleased that you mentioned his great customer service in... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

sabrina made my stay comfortable and welcoming.... i cant wait to come back soon and have another good clean, relaxing, and excellence night at the red roof plus ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘โœ‹โœ‹โœ‹โœ‹โœ‹๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘ thanks sabrina

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. It is wonderful to read that you had a relaxing stay with us and that you found our rooms clean and comfortable. On your next visit please be sure to ask about our RediCard Program; it's a great way to accumulate points towards a free night. Thank you for recognizing... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My stay was great. The room was nice fresh, clean and quiet. I almost forgot why I came (lol). The desk clerks are very helpful in assisting you find whatever interest you had as well as detailed about getting there... (not pointing the way but directing the way)..... As I checked out Sabrina was very helpful, cheerful, kind, compassionate as... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to write about your stay with us. It is truly a pleasure to read that you found our newly renovated rooms fresh, clean and quiet. I am glad our entire team provided you with excellent guest service and for recognizing Sabrina for the service she provided during your check-out. As always, I post each... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

every aspect of visit was excellent ... but the front desk work of Sabrina Allen made the visit over the top. thanks to everyone but her leadership was the catalyst for my outstanding stay.........................+...........................

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for writing such a wonderful review of our Hotel. I am glad that you found our newly renovated Hotel to your liking and that Sabrina provided you with excellent service. She is definitely an asset to our team. Should your travels take you to the Austin area again please be sure to ask for information regarding our RediCard... More

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

When I enter in the hotel Brian welcome me in with a smile he explain his self well about the hotel stay. So I was comfortable there the room was nice and cold clean sheets etc. Brian also told me about my safety

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our Hotel. I am glad that you found the rooms nice and that Brian made you feel comfortable upon check-in. We strive to provide the best possible service to each of our guests and Brian is a great asset to our team. We hope to see you the next time your travels... More

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Additional Information about Red Roof PLUS+ Austin - South

Address: 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Austin - South 2*
Number of rooms: 137
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Also Known As:
Red Roof Inn Austin - University Of Texas Hotel Austin

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