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All 182 Austin hotels

Red Roof PLUS+ Austin - South

2.0 of 5 Hotel   |   4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas) (South Austin)
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Red Roof PLUS+ Austin - South
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Ranked #108 of 182 hotels in Austin
A recent review
4 of 5 stars reviewed 1 week ago
Gena P Austin, Texas
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104 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Tulsa, Oklahoma
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

4 stories with no help or cart. Cart they claimed they had still didn't show up next morning!! Slept? next to freeway noise .... one towel in bath. All promblems easily avoided but clerk at desk not interested. Won't stay at this or any other red roof again. Much better values out there!!

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. I apologize that there was not a luggage cart available for your use when you needed one. We have two carts on property and they may not be available during our check-in/out periods. I will definitely look into the possibility of ordering another one as I know that it can... More

Austin, Texas
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 weeks while we waited for our house to be ready. We appreciated that pets were free and there is a large grassy area to walk them. All maintenance needs we're met promptly. Antonio and Ray we're very kind and helpful. At the front desk I enjoyed Sabrina, Paige and Sheriff. They always answered my questions... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Dear Gena, Thank you for taking the time to review our hotel. We appreciate your wonderful comments regarding the hotel and our staff. Your family will always be part of our Red Roof- family. It was an absolute pleasure getting to know you and your family. I have printed and posted your review for everyone to read. Take care and... More

Henrico, Virginia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

My 2 friends and I stayed here for SXSW 2014 and had low expectations but chose the hotel due to proximity to the Downtown and the music festival. The experience was poor but not unforgivable, given the nature of the hotel being sold out for the week and surely the room we received was on the bottom of their 'quality... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Dear Doug B. Thank you for taking the time to review our hotel. I really appreciate your honesty in describing your stay with us. It is our goal to provide our guests with the best possible service, a clean and comfortable room with everything functioning correctly and I apologize that we failed to do so during your visit with us.... More

San Diego, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I was pleasantly surprised by the hardwood floors and modern furniture. They have done a remodel and it looks nice except the tub should of been upgraded, the shower curtain smells horribly sour, will let them know in the morning, hopefully they can change it. There is no ventalation fan in the bathroom, they will definitely be having a problem... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for your wonderful comments regarding our guest rooms. In June of 2013 we completed a full renovation. It is always wonderful to hear that our guests love the wood like flooring, it is definitely one of the most popular comment we receive about our renovation. I have addressed the issue of the shower curtain with our Housekeeping staff,... More

San Jose, California
1 review
5 of 5 stars Reviewed March 11, 2014

I would recommend you to stay this hotel. Nice place, friendly staffs as Sabrina, she is awesome! It's my second time to be here. Don't miss any chance when you are here. I love Austin and Red Roof South Austin too!

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Dear Hellen L, What a great review! Thank you so much for taking the time to review and recommend our hotel and its staff. Yes, I agree Sabrina is AWESOME, as all of our staff strive to provide each of our guests with a great stay. I am glad that we will see you again in the future. I hope... More

Pharr, Texas
1 review
5 of 5 stars Reviewed March 10, 2014

CUSTOMER SERVICE- Team member- SABRINA Has Excellent Customer. HOUSECLEANING- need to use a clean mop and water on floors. Need more Luggages Carrier. Bathroom toilets need be maintain . PARKING- Need more HandiCap parking area. But over It was Great!

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Dear Ollie G, Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us and the service Sabrina provided you. I appreciate your suggestions on how we can improve. Before posting your review for our staff to read, I will be sure to address the items you mentioned with our Housekeeping... More

Duncanville, Texas, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 6, 2014

This hotel location was convenient to the places we visited, comfortable and clean. I will remember this and most likely book this hotel when I travel to Austin again. It would have preferred a personal sized coffee pot in my room. There is a media room in the lobby area that had coffee, which was better than no coffee at... More

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Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Dear Carmen P: Thank you for your wonderful comments about our clean and comfortable rooms. I am glad that you enjoyed your stay with us. Please be sure to experience our NEW Premium Rooms with two beds that includes a 37" inch TV (King bed with 39" inch TV), microwave, refrigerator, coffeemaker (for your first cup of the day), hair... More

pleasanton
1 review
4 of 5 stars Reviewed February 26, 2014

This hotel is within minutes of downtown, without the downtown price! The room looked like it was recently redone, and was very comfortable. Above all the service was the best part! I stayed for a few days, and each person I encountered was very friendly and helpful, especially Sabrina at the front desk! Noon check out was great, and transportation... More

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you so much for your wonderful comments regarding our hotel. Yes, we recently completed a full renovation in June of last year. I am glad that you found our service outstanding. Sabrina is a great asset to our team, she consistently provides great service to all of our guests. I will be sure to post your review for our... More

Dallas, Texas
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 17, 2014

We procrastinated booking a hotel for a weekend trip (Presidents Day and Valentines) so pickings were slimmer than we had imagined.. This hotel was in the right location for our planned activities and the price was great. The room was totally fine. We had the King room, so it had a microwave, fridge, desk...There's free wi-fi..all the usual amenities of... More

Was this review helpful? Yes 2
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. Your comments are very important to us. I am glad that you enjoyed your stay with us overall and that you found our newly renovated hotel to your liking. I apologize in regard to the noise from the coffee area- I understand how frustrating this can be when you are... More

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 15, 2014

Stayed one night. Room was clean although needed some minor maintenance (but not enough to cause concern). We had a room facing the interstate. You could hear the heavy traffic however we solved that problem by putting on the air conditioning fan

Was this review helpful? Yes
Pamela W, General Manager at Red Roof PLUS+ Austin - South, responded to this review

Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us and that you liked our newly renovated rooms. I understand about the noise from the freeway and we are researching options in order to resolve this. We look forward to seeing you on your next visit to the Austin area.... More

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Additional Information about Red Roof PLUS+ Austin - South

Also Known As:
Red Roof Inn Austin - University Of Texas Hotel Austin
Red Roof Inn Austin - University Of Texas Hotel
Red Roof Inn Austin
Address: 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
Location: United States > Texas > Austin > South Austin
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ Austin - South 2*
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The Red Roof PLUS+ Austin South, TX is a pet friendly, family friendly hotel. This hotel is close to I-35, SR-71 and South Congress Ave (SoCo) shopping district. The Red Roof Inn Austin is conveniently located near Austin Bergstrom International Airport (AUS), University of Texas-Austin, Southwest Texas State University and St. Edward's University. This hotel is also near the Texas State Capitol, Lyndon B. Johnson Memorial Library, Texas Memorial Stadium, Krieg Field and Palmer Auditorium.When you check in, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Now offering Red Roof's new Order Inn program, where guests can order delicious food for in-room delivery. The Red Roof PLUS+ Austin South with free WiFi, suites, an outdoor heated pool, in-room safes, elevators, interior corridors, and more. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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