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W Austin

4.0 of 5 200 Lavaca Street, Austin, TX 78701
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Certificate of Excellence 2014
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W Austin
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W Austin
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781 reviews from our community

Traveler rating
    497
    177
    62
    21
    24
See reviews for
68
257
34
225
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

As a platinum SPG member and a fan of the W Hotels in general, I must say we were overly impressed with the customer service at this particular hotel. Not only did we receive excellent care during our stay, but also after we left! My husband and I noticed once we arrived by in Houston that we left several items... More 

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Austin, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

As a frequent business traveler I don't always have Starwood as an option but when the time came for a pre-christmas romantic staycation with my wife the W Austin was the clear choice. We live about 15 minutes from the hotel and we know and love Austin. I had previously wondered if paying to stay so close to home is... More 

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Austin, Texas
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here over a weekend. The room was great, the food was great, but the best part was the nightlife in the bars downstairs. Even though the hotel is situated right in the middle of Austin's nightlife so you could easily walk to numerous bars or clubs in the area, it was nice to not even have to venture... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From my lunch at Trace to the banquet staff that worked our event, everything was the highest quality. I would use this hotel again for another work training event. We used Studio 2 for our training and dinner. The space was perfect with floor to ceiling windows. They accommodated all of our requests very promptly. I felt very comfortable with... More 

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Hooksett, New Hampshire, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here recently for a business trip (with some pleasure thrown in). Hotel exactly as you'd expect from a W, with a touch of Austin thrown in for good measure. Definitely a better than average place to stay if you're in town.

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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in the hotel for 2 nights from the Friday after Thanksgiving through Sunday. I checked in around 10am because I was flying in for a wedding. I am an SPG member and was instantly checked in and they had a great room waiting for me. The room was a king bed with a view to the east of... More 

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Los Angeles
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was back in Austin again, am so glad I opted not to make the same mistake with the "Bed and Breakfast Spa" of Austin, what a nightmare place, this time is was the W all the way. The staff was welcoming and courteous, the rooms had everything you could of wanted, silent air conditioners, down pillows, luxury showers, wide... More 

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Alexandria, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

My son and I stayed at the W in Austin to attend a graduation at the University. Convenient location to UT and 6th street. The hotel was extremely comfortable. The staff was friendly and helpful. The atmosphere was hip and fun. The restaurant was delicious and cozy. We loved the modern proportion of the sitting areas. And there was a... More 

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WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I am so glad to hear that you enjoyed your time with us during graduation weekend. I appreciate the feedback and look forward to welcoming you back again soon! Warm Regards, Drew McQuade More 

Miami, Florida
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like all the W Hotels this is not the Exception... But the Atmosphere of Austin gives you in this Hotel a little change of what do you are waiting to have!!! I stay in many hotels in Austin that honestly dosent deserve a Review (Good or Bad), because are Average!!! Well this W Hotel it is outstanding!!! Location, Price, Quality... More 

Was this review helpful? Yes 1
San Antonio, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I last reviewed this hotel following one particularly frustrating glitch-filled stay, but I'm happy to report that I've returned many times since then and have subsequently found the facilities, rooms, and customer service all to be top-notch. On my most recent stay this past weekend, Addie at the front desk (and her supervisor Ben) did an excellent job of making... More 

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I am so glad to hear that you enjoyed your stay and that my team was able to make your stay more comfortable and memorable. I appreciate your feedback regarding the placement of our in-room dining trays as well, that is something I will most definitely address with my team. Thank you... More 

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Additional Information about W Austin

Address: 200 Lavaca Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your W Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Austin Hotel Austin
Hotel Style:
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#5 Romantic Hotel in Austin
#5 Luxury Hotel in Austin
#17 Business Hotel in Austin
#28 Family Hotel in Austin

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