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W Austin

4.0 of 5 200 Lavaca Street, Austin, TX 78701
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Certificate of Excellence 2014
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W Austin
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W Austin
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803 reviews from our community

Traveler rating
    514
    178
    66
    21
    24
See reviews for
69
263
35
233
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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milan, italy
Top Contributor
128 reviews 128 reviews
128 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed yesterday NEW

A tipical W hotel. Elegant, dark, nice restaurant, lots of social life, room on the smallish side, bathroom proportionally larger (very few amenities, thoug, you have to pay for fast internetbservice. And noisy. Not only the walls are paper thin (and I've experienced it in other W establishments), but for some reason the sound proofing of my room (on the... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I recently hosted a large group of friends at the Secret Bar/ Red Room at the W Hotel in Austin. As the DJ mixed the perfect lounge groove of old Motown and jazz, the waitstaff ensured the champagne and cocktails kept flowing. Our waitress, Ms. Jessica Cathey, was absolutely on top of the situation - her attention to detail, knowledge... More 

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Dix Hiils, NY
Top Contributor
147 reviews 147 reviews
43 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The W is meant to evoke a less-is-more contemporary feel. I personally did not care for the styling, especially the gray tones used in the hallways and rooms as it was a little depressing. The lobby is small and the location next to Austin City Limits is either a positive or negative, depending on your particular point of view. They... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay at the W Austin. The hotel is stylish and modern which sometimes makes me expect bad service (or service only for the cool people) but this is not the case! I was warmly greeted at reception, offered help many times, upgraded to an awesome suite, and just given top notch service throughout. I told the bellman... More 

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Rye, New Hampshire
Top Contributor
65 reviews 65 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent choice for staying in Austin - the location is perfect, style and decor is great. Definitely take time to enjoy the pool and gym while there - both are top of the line. Will definitely stay here again whenever I'm back in Austin.

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1 review
5 of 5 stars Reviewed 1 week ago

I have had nothing but wonderful experiences at W Austin. On my latest visit, I had an issue with parking my car and was worried that Valet would not be able to accommodate my needs and Eyon assured me that it would not be a problem and really saved me a lot of time. He was knowledgeable about the city... More 

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Nashville, Tennessee
Top Contributor
57 reviews 57 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent place to stay for business. Run down: Location: Perfect if you have business in downtown Austin. Property: Typical W. Very trendy, nice, great staff - went out of their way to help you. Service: A little spotty which was my knock on the rating. I had breakfast in their restaurant - it took a while and was disorganized. The... More 

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Madison, Wisconsin
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived very late on a Friday to the W on Lavaca st. The lobby and surrounding areas were hopping. We approached the check in desk. A very nice young man was working but was not very interested in checking us in. He was more concerned about the social scene in the lobby. He waited a few minutes for a... More 

Was this review helpful? Yes 1
Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

In 2013 my daughter and I started a tradition by spending one night during the holidays in downtown Austin. The first year we spent Christmas Eve a The W Austin. You would have thought the kid was at Disneyland! We returned in 2014 a few days after Christmas and it was just as memorable. The staff was beyond exceptional with... More 

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WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I'm so glad to hear that you and your daughter had another memorable holiday stay with us, and that Caleb was able to make your stay more memorable. We look forward to welcoming you both back next holiday season (if not sooner!) Warm Regards, Drew McQuade More 

Reston, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great time celebrating a friend's wedding over a long weekend in Austin. This property doesn't disappoint in any way. The location is awesome - just steps away from some of the best bars, restaurants, shopping and live music that Austin has to offer. The rooms are amazing too - I had a corner king overlooking the pool, with... More 

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello Krista, Thank you for your recent review of the W Austin! I am so glad to hear that you enjoyed your stay with us and our location and room amenities. We appreciate the feedback and look forward to welcoming you back again soon! Warm Regards, Drew McQuade More 

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Additional Information about W Austin

Address: 200 Lavaca Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Despegar.com, Travelocity, BookIt.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your W Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Austin Hotel Austin
Hotel Style:
#2 Green Hotel in Austin
#3 Spa Hotel in Austin
#5 Romantic Hotel in Austin
#5 Luxury Hotel in Austin
#16 Business Hotel in Austin
#29 Family Hotel in Austin

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