We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

W Austin

#15 of 190 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
Hotel website
Hotel deals
200 Lavaca Street, Austin, TX 78701
Special Offer
Book Early and Save
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
W Austin
Professional photos View all
Browse nearby
W Austin
Add Photo Write a Review

924 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    595
    205
    73
    24
    27
See reviews for
79
302
42
267
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (924)
  • Mar-May only
    (248)
  • Jun-Aug only
    (288)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (210)
All months
Houston, Texas
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great service, great decor and great atmosphere. Room was spacious and comfortable. We liked the shower, bathroom and amenities. Bed was very plush. Pool looked great but we did not have time to use it. View from our room was of the lake and amazing. We were there for a weekend and the hotel was pretty busy, so I'm thinking... More 

Was this review helpful? Yes
san antonio
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

we really like the W hotels, but weren't sure about the type of atmosphere/level of service at the Austin location. what a nice surprise that every single employee, from the cleaning staff, to Leo Rossini who checked us in, to the car hops and bell staff, were super helpful and friendly. none of that faux snobbery. it was a great... More 

Was this review helpful? Yes
New Orleans, Louisiana
5 of 5 stars Reviewed 3 days ago NEW

I stay at the W Austin weekly for work. The customer service day in and day out face-to-face and over the phone is exceptional. I recently had an issue with my folio that I needed to expense for work. The customer service team I spoke with (Leo Rossini and Dora Kucinic) quickly worked together to get my issue resolved and... More 

Was this review helpful? Yes
Kemp, TX
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I decided to take a trip to Austin to join our son as he and his brothers and sister-in-law celebrated his birthday. We have never vacationed in Austin nor have we ever stayed at a W hotel before. Let me start off by saying that I've stayed in many hotels for business trips throughout my career, but... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had the pleasure of staying at the W Austin for 4 nights for my birthday. The staff was great and very welcoming, I was upgraded and used the "keyless" feature when I arrived and had no problems getting into my room. I got a massage on my birthday at the Away Spa and it was amazing, they even gave me... More 

Was this review helpful? Yes
ny
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good location, great staff. I have parked at City Hall (electric charger overnight) and literally could walk to many places like Congress and even 6th street. Lots of other nice hotels nearby, but W beats them all. Austin Java coffee shop for a full Austin experience across the street.

Was this review helpful? Yes
San Diego, California
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was looking forward to a date night with my wife in Downtown Austin. Decided on the W Austin as they have the connection to the music and dining scene in Austin. We found the car valet, reservation staff, and "insider" to be ultra helpful, in giving us good recommendation options for a late lunch, SoCo shopping, drinks, and a... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 1 week ago

I truly loved this property. It was everything a W should be. Aside from gorgeous decor, I met a great deal of amazing talent. My first interactions were with Dillion and Brett. Their insider was busy when I needed advice on a great happy hour and cheese board , but Dillion was more than willing to assist me in my... More 

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I am so glad to hear that Dillon, Brett, Dante, Dane and Time made your stay so memorable. I appreciate your feedback and we can't wait to welcome you back again soon! Warm Regards, Drew McQuade More 

Melrose, Massachusetts
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff is very friendly. The hotel needs some updating. The rooms feel like I'm playing Barbie doll . They are plastic and not a good vibe. Bathroom is open concept. Come on. Products are no name and don't seem to be good quality. Restaurant prices expensive and don't appear to be high quality

Was this review helpful? Yes 2
WAustinMgr, General Manager at W Austin, responded to this review

Hello Richard - thank you for your recent review of W Austin. We strive for a superior guest experience, and my apologies that this was not met during your recent stay. Should you be open to discussing your stay further, I'd very much like to learn more about the specifics of your stay, so that I may address your feedback... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we all checked in the bellman to the security personal all the hotel staff were a great pleasure to deal with , the hotel and suite rooms were so nice the bed I wanted to find a way to take home with me, the next time in Austin this is the place to be the place to... More 

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Tommy, Thank you for your recent review. I am so glad to hear that you enjoyed your stay, and my team and I look forward to welcoming you back again soon! Warm Regards, Drew McQuade More 

Questions? Get answers from hotel staff and past guests. Ask a question

376 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (185)
Viewed
Pool/beach area (17)
Viewed
Room/suite (68)
Viewed
Dining (8)
Viewed
Hotel & grounds (25)
Viewed
View from room (8)
Viewed
Bathroom (23)
Viewed
0:48
Videos (3)
Viewed
Other (33)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (172)
Viewed
Amenities (10)
Viewed
Restaurants and Bars (37)
Viewed
Spectacular King (68)
Viewed
The Hotel (30)
Viewed
WET® pool (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Austin
West Campus
Hotel Ella
Hotel Ella
#8 of 190 in Austin
4.5 of 5 stars 201 reviews
The Driskill
#37 of 190 in Austin
4.0 of 5 stars 1,068 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay