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All 182 Austin hotels

W Austin

4.0 of 5 Hotel   |   200 Lavaca Street, Austin, TX 78701
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86%
Ranked #13 of 182 hotels in Austin
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Donald F Austin, Texas
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647 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Austin, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW

I made a reservation for some family when they came for a big family party. They enjoyed their stay and the hotel location made it easy for them to get around the city. Room, service and staff were all excellent and they would not hesitate to recommend the W. Nice to know we could use this hotel again if we... More

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Mexico City, Mexico
Top Contributor
80 reviews 80 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the W for a long weekend; I rated the hotel "very good" because of the location and the staff, BUT... One has to realize that more than a hotel, the W is a watering hole! Come 6pm, the sidewalk, entrance and lobby are filled with young and very loud guests, and the feeling is... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We just returned home from a one night stay at The W. The staff went out of their way to make our stay just perfect. We brought our dog, and they were so very welcoming to her, offering to watch her for us while we went to a wedding, bringing her food and water bowls and treats, and just being... More

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. I'm so pleased to hear that you enjoyed your stay and that your dog was able to enjoy our PAW program amenities. Thank you again for your feedback, we hope to see you back again soon! Warm Regards, Drew McQuade More

Alabama
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an excellent stay. This is a great location in downtown, with excellent staff to go along with it. The accommodations were superb, and any requests we had were handled with a sense of urgency. Numerous times the staff went above and beyond expectations to ensure that our stay was perfect. Will most certainly stay here again next time... More

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. I'm thrilled to hear that my team left such a positive impression on your and your family. We look forward to welcoming you all back again soon! Warm Regards, Drew McQuade More

Houston, TX
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

If you desire lux accommodations, modern amenities and stellar service, make this "W" your Austin slumber source. Actually, you'll probably forget you're in Austin! Pros: Personable staff seemed genuinely happy to perform their jobs; Room service and valet service were always fulfilled stat; In-room breakfast dining exceed our expectations in portion-size and flavor; nice waffle robes, comfy bedding and always... More

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. I'm glad to hear that my team and hotel amenities made such a memorable impact on your stay. Thank you again for the feedback, we look forward to welcoming you back again soon! Warm Regards, Drew McQuade More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I ended out road trip with a stay in Austin, TX. We stayed two nights at the W Austin. The hotel is in a nice location and a few streets away from the loud and crazy streets of 6th and Red River. The hotel itself is very nice, but a bit pricey (over $ 300 a night).... More

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WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. We appreciate your feedback about your experience regarding parking and in-room wireless. We do offer complimentary wireless use in our Living Room bar area for any future visit you might have planned. Thank you again for your feedback. Warm Regards, Drew McQuade More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love W Hotels and try to stay there every time I travel. The W Austin is one of my absolute favorites - amazing pool and exceptional service. We decided to extend our trip another night and they made it happen for us, even though there was a wedding party that same weekend.

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. I am so glad to hear that you've enjoyed your stays with us, and that my team has made it more memorable each time. Thank you for your feedback and we look forward to welcoming you back again soon! Warm Regards, Drew McQuade More

Upper Saddle River, New Jersey
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am having W Austin withdrawals. I travel close to 200 nights a year and miss the W Austin. My last stay was In October. Aside from some items missing when I checked out, it is always a great experience. The service is the BEST W experience in the country. I am not kidding. I stayed already 8 times the... More

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. i am so thrilled to hear that my team has been able to make such a tremendous impact during your many stays. Thank you again for your feedback. We look forward to welcoming you and your husband back soon! Warm Regards Drew McQuade More

New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Family one night stay for April. Hotel canceled the confirmed reservation because they had intended to get more money for the room. Technical error? No. Just shoddy work+nobody double checking= trying to weasel out later with slimy legalese. In 15 years I have never been allowed to cancel a non-refundable room. Same old story the consumer loses and the companies... More

Was this review helpful? Yes 2
WAustinMgr, General Manager at W Austin, responded to this review

Thank you for your review. We value the loyalty of our guests and that was reflected in our desire to quickly respond to those who were affected with an offer of a 40%-60% discount off the prevailing rate. We are sorry that you remain dissatisfied that we could not honor the $18 - $40 rates that were published in error.... More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Similar to other reports I feel I have been scammed by the hotel, where they wont honor the price I had on my reservation. There are good aspects with the hotel, but when you feel cheated you just cant do anything than recommend others to stay elsewhere.

Was this review helpful? Yes 3
WAustinMgr, General Manager at W Austin, responded to this review

Thank you for your review. We value the loyalty of our guests and that was reflected in our desire to quickly respond to those who were affected with an offer of a 40%-60% discount off the prevailing rate. We are sorry that you remain dissatisfied that we could not honor the $18 - $40 rates that were published in error.... More

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Additional Information about W Austin

Also Known As:
w Austin Hotel
w Austin Hotel Austin
Address: 200 Lavaca Street, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Austin
#4 Romantic Hotel in Austin
#4 Luxury Hotel in Austin
#15 Business Hotel in Austin
#20 Family Hotel in Austin
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — W Austin 4*
Official Description (provided by the hotel):
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 
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