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All 184 Austin hotels

BEST WESTERN PLUS Austin Airport Inn & Suites

2.5 of 5 Hotel   |   1805 Airport Commerce Drive, Austin, TX 78744
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Ranked #62 of 184 hotels in Austin
A recent review
5 of 5 stars reviewed 1 week ago
skinny_pete19 Vancouver, Washington
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160 people have reviewed this hotel

Traveler rating
    78
    51
    17
    11
    3
See reviews for
54
31
5
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • German first
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  • Any
English first
Vancouver, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Arguably the best bang-for-the-buck hotel by the airport. Check-in was a breeze and the staff were very friendly - even surprised us with complimentary gift bags (really nice touch and just what we needed after driving around Texas all day). Everything felt new and the room was more spacious than we thought. Beds were very comfortable, slept like a baby.... More

Was this review helpful? Yes
Southfield, Michigan, United States
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property it a newer build. Great rooms and close to the airport. The only reason for the lower score is because of the lack if communication among the front desk staff/managers and the shuttle. Almost got left with no ride back to the hotel, blame was pasted from one person to another. The next morning the driver seemed to... More

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Newcastle upon Tyne, United Kingdom
Top Contributor
100 reviews 100 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of its location close to the airport, allowing me to check in and settle in soon after arriving from the UK. I stayed for two nights. It's not that far by cab to Downtown Austin, so that was fine. The room was fine, with good internet. Breakfast was as substantial as you wanted it to... More

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I really enjoyed my stay at the Best Western Plus on 7/20-7/21. Upon arrival I was impressed by the modern room design and VERY comfortable mattresses. I was very very tired, so having a comfortable room was important for me. The beds are super soft and they really paid attention to detail with the long body decorative pillow included on... More

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1 review
5 of 5 stars Reviewed July 25, 2014

I was very impressed by this hotel. I originally picked it because of its location - near the airport and the business meetings I'd be attending. The hotel was much nicer than I expected, the service was excellent, breakfast was complete and delicious, the room was great, and it was near anything I needed. I travel a lot and some... More

Review collected in partnership with this hotel

Was this review helpful? Yes
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment and it always... More

Missouri City, Texas
1 review
5 of 5 stars Reviewed July 23, 2014

If you are traveling to the Austin, TX Airport area, stay at the Best Western Plus - Austin Airport Inn & Suites -- you won't be disappointed !!! :) This Hotel is right off from the airport. You will love your stay.

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aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

I would like to personally thank you for taking the time to highly recommend our hotel. It is so rewarding to get feedback like yours. Once again, I and the entire staff hotel thank you for your very kind words. We are looking forward to having you back with us when in Austin, TX. Sincerely, Adelle More

Dallas, Texas
1 review
5 of 5 stars Reviewed July 21, 2014

The staff was very friendly and welcoming, Close to Downtown Austin which was great! Nice and clean hotel, had no problems at all! Will definitely recommend and stay here again on my next trip to Austin!!

Was this review helpful? Yes
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Thank you Priscilla, for taking the time to write such a great review. I’m thrilled to hear you found the room and staff outstanding and that your experience with us left such a good impression. Our staff prides themselves on being personable and helpful in every way possible. I will be sharing your compliments with them and we are looking... More

Las Cruces, New Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 19, 2014

We stayed here on a 100 degree day. Easy in, easy out. The best customer service, very friendly and helpful staff. A few minutes (10) to center of town. The hotel is in a convenient quiet area, access to airport if needed. Also convenient if you are going to Houston the next day, don't have to go through major traffic.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Thank you Zaza7565, so very much for your nice review of our property. It always give me great pleasure whenever I read comments like yours. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Sincerely, Adelle More

San Antonio, United States
1 review
5 of 5 stars Reviewed July 18, 2014

The staff were very helpful and nice and the hotel was in a great location- not too busy and just close enough to downtown. We stayed for a wedding and it only took us about 10 min to get to downtown. The breakfast was good and the room was more than we expected!

Review collected in partnership with Best Western

Was this review helpful? Yes
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Loved the title of your review! Thanks so much Eva for your lovely review. I hope you will stay again when your travel plans bring you to Austin. Sincerely, Adelle More

Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 18, 2014

I stayed in this hotel because it is close to the airport (~15$ for taxi from airport). It was very good with a decent breakfast, quite large room and very helpful staff. However, I had a personal uncommon problem. I had to cancel my second day but they did not update their system correctly. So, they charged my credit card... More

Was this review helpful? Yes
aadsantos, General Manager at BEST WESTERN PLUS Austin Airport Inn & Suites, responded to this review

Thank you for your candid feedback regarding your recent stay with us. I appreciate the mention of our great location, breakfast, large room and very helpful staff. Hand in hand I also would like to thank you for sharing your concern - in doing so, we can improve more to continue to make our guests happy. Sincerely, Adelle More

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Additional Information about BEST WESTERN PLUS Austin Airport Inn & Suites

Address: 1805 Airport Commerce Drive, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Austin Airport Inn & Suites 2.5*
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Also Known As:
Best Western Plus Austin Airport Inn And Suites
Best Western Plus Austin Airport Hotel Austin

33 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#36 Family Hotel in Austin #43 Romantic Hotel in Austin #62 Spa Hotel in Austin #64 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
Welcome to BEST WESTERN PLUS Austin Airport Inn & Suites! A brand new hotel, the BEST WESTERN PLUS Austin Airport Inn & Suites is conveniently located just one mile north of the Austin-Bergstrom International Airport and only three miles from Downtown Austin. The new hotel proudly offers complimentary hot breakfast buffet served in our spacious breakfast room as well as variety of other amenities including an outdoor swimming pool, state of the art exercise facility, guest laundry, business center, free/convenient parking and meeting facilities accommodating large groups.In addition, all of our comfortably designed guest rooms and suites offer a mini-refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, free high-speed Internet access and 32-inch flat screen LCD televisions. Guests will find themselves conveniently located near many of Austin’s local attractions, all the way from the State Capitol to the famous Sixth Street nightlife filled with a host of bars, nightclubs and restaurants both upscale and locally renowned. The hotel is minutes from the University of Texas Austin and all other Longhorn activities. Guests will also enjoy Austin’s great weather year round with Lake Austin, Town Lake Hike and Bike Trail, and Riverside Golf Course, one of many nearby courses. Our courteous staff is ready and eager to serve you. Come stay with us soon at the brand new BEST WESTERN PLUS Austin Airport Inn & Suites! ... more   less 
Number of rooms
75

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Austin Airport Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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