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Value Place Austin, Texas (Northwest)

2.5 of 5
Hotel website
13689 Research Blvd, Highway 183 & Hymeadow, Austin, TX 78750 (Formerly Value Place Hymeadow)
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Value Place Austin, Texas (Northwest)
Best prices for: 1 room 1 guest
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Ranked #138 of 191 Hotels in Austin
A recent review
5 of 5 stars Reviewed July 21, 2014
Anthony G
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31 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (10)
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There are newer reviews for Value Place Austin, Texas (Northwest)
See the most recent reviews
1 review
5 of 5 stars Reviewed July 21, 2014 via mobile

My family and I just checked out today. And I have to say that I was very happy with my stay and the hotel. I’ve read the comments posted and I felt compelled to leave feedback myself. We were at the hotel 3 weeks and I have to say that I never felt unsafe, nor did I ever see anything... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

I am so happy that you enjoyed your stay with us! We really try to provide a clean, safe and friendly environment for all of our guests. I will be sure to share your wonderful remarks with our entire team. Thank you again for your review. We hope to see you again, should your travels bring you back to our... More 

Austin
1 review
5 of 5 stars Reviewed July 21, 2014

Cassondra Garza especially made my stay the best it could have been. She was so sweet. Please know what a valuable employee you have in her. She answered all my questions and had a great attitude. She made my stay what it was. I will recommend Value Place to my friends.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

We appreciate you taking the time to write a review of your experience with us. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. I hope that you will continue to think of Value Place on your travels. More 

Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed July 14, 2014

My wishful thinking led me to this place, thought it was such a great idea to actually just lease a motel for a month while doing business in North Austin. My employees were thrilled to hear about this, having a kitchenette and a full size fridge. Being able to just leave our belongings for the duration of our work trip.... More 

Was this review helpful? Yes 1
Emily H, Regional Area Manager at Value Place Austin, Texas (Northwest), responded to this review

We would like to apologize for the customer service you recently received while staying at Value Place in Austin, TX. Value Place takes pride in providing all of our guests with a positive experience as well as improving our product. Each employee follows checklists of simple, thorough and effective housekeeping practices and with the intention of never missing a spot.... More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed July 4, 2014

I had an exceptional experience when staying at the Value Place at 13689 Research Blvd., due in the largest part to the general manager, Julie Lowery, who in every case met or exceeded my expectations for customer service. I stayed for 11 weeks. The day before I checked in, I visited the location and spoke with an associate, and asked... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

Thank you so much for posting a review of our hotel. . I am happy that you enjoyed your clean, comfortable room during your visit and found our staff to be friendly and helpful. We always try to provide the best experience possible for our guests at the most reasonable rate. We hope that you will choose to stay with... More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed June 13, 2014

I've stayed here more than a few times and have always had a pleasant experience. My recent stay was no exception. The staff here have always been friendly, helpful and accommodating. The people at the front desk, housekeeping and maintenance all do a great job. The location is excellent as well.

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Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 2, 2014

I just checked out last week and wanted to make sure I left a good review. Reading the others kind of made me a little uneasy at first but given that it was the most economical and convenient for me to my training, I felt it was necessary to give my two cents. Checking in was a bit difficult although... More 

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Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 28, 2014

This hotel provided terrible customer service. I was being charged an extra day when the check out was 11 am but was barely 8am. I asked the receptionist about the charged and she kept saying that it was because "I was not checked out yet" but it was barely 8am. I kept saying that I would be checked out by... More 

Was this review helpful? Yes 2
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 10, 2013

What is this place? I am appalled at the treatment I have received at Value Place. My boyfriend and I relocated to Austin recently, and settling into new jobs we wanted a place to feel comfortable for a couple weeks until we moved into our new apartment. So, first off..we get there to check in around 7:30 pm after work.... More 

Was this review helpful? Yes 1
austin texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

The A/C is very quiet - It goes on and off by itself. It has a thermostat. Not bad at all. The TV who cares. The Chairs are hard plastic. Lousy. The place is clean. Housekeeping comes by every two weeks. Fine. The Bed is ok. It can be slept on. The Building faces East - West and there is... More 

Was this review helpful? Yes 1
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 20, 2013

We stayed for a week during our visit to Austin. Everything was as expected upon check-in - bare bones facility, but that's all we needed. The issues we encountered, though, will make us think twice next time we book an extended-stay. 1) Expect some occasional dodgy, loud, profane types out in the parking lot. 2) Don't pay for the "high-speed... More 

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