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Value Place Austin, Texas (Northwest)

Hotel website
13689 Research Blvd, Highway 183 & Hymeadow, Austin, TX 78750 (Formerly Value Place Hymeadow)
Value Place Austin, Texas (Northwest)
Best prices for: 1 room 1 guest
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Ranked #114 of 191 Hotels in Austin
A recent review
5 of 5 stars reviewed 3 weeks ago
vicmanvic
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28 reviews from our community

Traveler rating
    13
    1
    3
    4
    7
See reviews for
5
2
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • All months
    (28)
  • Mar-May only
    (7)
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    (11)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (3)
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Sunnyvale, California
2 reviews
1 of 5 stars Reviewed 1 week ago

Had a confirmed reservation but arrived and no rooms were available. The lady at the reception was nice but could not help and the manager was nowhere to be found. I understand that overbooking can happen but would expect some help from the hotel to find an alternative accomodation. I have contacted Value Place by e-mail and did not get... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We got locked out of our room once per week. In both instances this happened when no one was staffing the hotel desk, and we had to call and wait for someone to show up. The first time it happened the "clerk" who eventually showed up said it must have been "the weather" that caused the issue. The second time... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff made it a great stay......the room the price and the convenience made it a "B" but the staff took it to the next level. A+ thanks value place! The personal hands on type experience was a nice change from the more corporate here is you room # and here is your key that you get used to as... More 

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Austin, Texas
Top Contributor
112 reviews 112 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed at other Value Place hotels but this was is the best I've been too. The staff, especially Tim, we're so nice and helpful. Now, these are somewhat noisy places at times. I was on the second floor and the idiot above me thought he was on a ground floor. The person next to me stayed up until 2... More 

Was this review helpful? Yes
Sean A, Owner at Value Place Austin, Texas (Northwest), responded to this review

We are glad to hear you have enjoyed a returned visit to Value Place. Returning guest, like yourself, are the sole purpose of our mission to create the ideal hospitable environment. Thank you for the taking time to let us know how we are doing. We are delighted to have you as customer and can't wait to have you back... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

I recently relocated to Austin, TX for work and chose Value Place based on the reviews of other travelers. It is very convenient to dining and shopping, and even downtown entertainment. I called to ask if I could arrive early, and Julie said my room was already clean and I could check in at whatever time was convenient to me.... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

Thank you so much for posting a review of our hotel. I am so happy that you enjoyed your stay with us! No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. We look forward to welcoming you back in the future! More 

Blacklick, Ohio, United States
1 review
5 of 5 stars Reviewed September 16, 2014

The hotel was a bit further than where I wanted to be, but I stayed based on the reviews by past travelers, and I can say I wasn"t disappointed. The hotel was great. I don"t need all the extras, but what I wanted was clean and quiet. That is exactly what I got. The staff is great! Their maintenance man... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

Thank you for taking the time to tell us about your stay at our property. We are happy to hear that you had a great experience with us. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. We look forward to... More 

2 reviews
5 of 5 stars Reviewed August 23, 2014

i had the pleasure of a two month extended stay at the Northwest Austin Value Place, In addition to its convenient location and easy access to major roads to all of the greater Austin area, the value was unbeatable. The staff was very professional, and displayed respect for all its occupants. Especially want to commend Julie for her excellent management,... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

Thank you for posting a review of our hotel. I am glad to hear that you enjoyed our location and our kind staff during your visit. We hope you had an opportunity to take advantage of the stores and restaurants that were in close proximity to our hotel. It's great to hear that you enjoyed your overall stay. The staff... More 

1 review
5 of 5 stars Reviewed July 21, 2014 via mobile

My family and I just checked out today. And I have to say that I was very happy with my stay and the hotel. I’ve read the comments posted and I felt compelled to leave feedback myself. We were at the hotel 3 weeks and I have to say that I never felt unsafe, nor did I ever see anything... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

I am so happy that you enjoyed your stay with us! We really try to provide a clean, safe and friendly environment for all of our guests. I will be sure to share your wonderful remarks with our entire team. Thank you again for your review. We hope to see you again, should your travels bring you back to our... More 

Austin
1 review
5 of 5 stars Reviewed July 21, 2014

Cassondra Garza especially made my stay the best it could have been. She was so sweet. Please know what a valuable employee you have in her. She answered all my questions and had a great attitude. She made my stay what it was. I will recommend Value Place to my friends.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Austin, Texas (Northwest), responded to this review

We appreciate you taking the time to write a review of your experience with us. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to keeping the Value Place promise to our guests. I hope that you will continue to think of Value Place on your travels. More 

Top Contributor
50 reviews 50 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 14, 2014

My wishful thinking led me to this place, thought it was such a great idea to actually just lease a motel for a month while doing business in North Austin. My employees were thrilled to hear about this, having a kitchenette and a full size fridge. Being able to just leave our belongings for the duration of our work trip.... More 

Was this review helpful? Yes 1
Emily H, Regional Area Manager at Value Place Austin, Texas (Northwest), responded to this review

We would like to apologize for the customer service you recently received while staying at Value Place in Austin, TX. Value Place takes pride in providing all of our guests with a positive experience as well as improving our product. Each employee follows checklists of simple, thorough and effective housekeeping practices and with the intention of never missing a spot.... More 

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