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Microtel Inn & Suites by Wyndham Austin Airport

#60 of 191 Hotels in Austin
Certificate of Excellence
2.0 of 5
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7705 Metro Center Drive, Austin, TX 78744
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Microtel Inn & Suites by Wyndham Austin Airport
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Ranked #60 of 191 Hotels in Austin
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
doreensmith San Angelo, Texas
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Snagged a suite which is an upgrade from the regular room for under $10 more. It's worth the difference with more room. That's the upside. The downside was I could hear the people in the next room like they were almost in bed with me. Thin walls.

Was this review helpful? Yes
MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

Thank you for taking the time to fill out a review. We are always looking for ways to improve. I apologize for the noise that disturbed you during your stay. Sincerely, Melissa More 

Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only issue was nobody was at the desk at check-in or check-out. Otherwise the room was great....bed was comfortable....breakfast is ALWAYS hot, ready and plentiful at this Microtel Inn location. Internet is average....but no different than most hotels were a lot of guests are using it.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

I apologize for any inconvenience this caused during your stay. We have staff on property 24 hour a day. We occasionally have to assist other guests at times and we have to leave the front office to do that. Please know our guests are our first priority and we appreciate your feedback. More 

San Angelo, TX
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was conveniently located near the airport and highway, allowing easy access to both. Continental breakfast was good with both cold and hot items. The only issue I had with the hotel is the pool. It was small but adequate, however, poorly maintained and in need of a good cleaning.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

Thank you for your feedback. We have been working diligently on our swimming pool. It is up and ready for a visit. We hope you will come and take a dip next time your in Austin. Melissa More 

Lubbock, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Microtel Inn & Suites in Austin and was pleasantly surprised! The room was very clean and nice. House keeping kept up my room and was clean and done every time I came back from my training. The only problem, if you want to call it one, was there were not any places to eat within walking... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

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MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

Thank you for taking the time to give us a great review! Melissa More 

Davie, Florida
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My flight was cancelled and we stay here for the night. Place is clean and breakfast include. Staff is really friendly and helpfully. Good stay for the money. They have shuttle between airport and hotel every 20 minutes free and can schedule your ride .

Was this review helpful? Yes 1
MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

My staff & I would like to thank you for the lovely review. We hope to see you again soon. Melissa More 

Belton, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Property was decent. We were told the shuttle started at 4 a.m. This is the main reason we book the hotel. We needed to be at the airport by 4:30 a.m. We were dropped off by friends at the hotel so we had to stay and pay extra for a taxi the next morning. The hotel also did not accept... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

Please accept my sincerest apologies for any inconvenience you had during your stay. I have shared your review with my staff and we are working on correcting the issues you brought up. I hope the next time your in Austin you will give us another chance to show you are award winning service. Sincerely, Melissa More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Working for the airline industry, we don't choose where to stay. Over all this hotel is not too bad, but it does need a lot improvement in cleanness of the rooms, specially bedding. I was so tired we I got in and it was late night, so I didn't check if the pillows were clean. This afternoon before leaving a... More 

Was this review helpful? Yes 2
MelissaMencher, General Manager at Microtel Inn & Suites by Wyndham Austin Airport, responded to this review

Thank you for taking the time to let us know about your stay. As the new General Manager of the Microtel Austin we take your comments and reviews very seriously, and we are working hard to correct those issues. I hope next time your in Austin you'll give us another chance to show you how much we've improved. Sincerely, Melissa More 

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