We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Austin at The Domain

#21 of 191 Hotels in Austin
Certificate of Excellence
Hotel website
Hotel deals
11301 Domain Drive, Austin, TX 78758
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Westin Austin at The Domain
Professional photos View all
Browse nearby
The Westin Austin at The Domain
Write a Review

745 reviews from our community

Traveler rating
    435
    235
    51
    11
    13
See reviews for
134
151
35
324
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (745)
  • Mar-May only
    (202)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (145)
All months
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this property several times for work and I have nothing negative to say. The service has been impeccable - from the valet to the restaurant staff to check in to housekeeping, everyone is sincerely friendly, helpful and genuinely seems happy to have your business. The rooms are tasteful and clean, and I love their beds and... More 

Was this review helpful? Yes
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Nicolette, We are all proud that our genuine care is shining through. We focus on hiring the biggest smiles and caring personalities and work to give them the tools to be the best. Thank you for staying with us over the years! More 

Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin Austin at The Domain is nowhere near downtown. Congress Avenue, Sixth Avenue, Melody Theater all are miles away. However, the Domain is an upscale residential/commercial development. This Westin is one of the better run Westins. Room was nice. The restaurant downstairs is good in addition to being convenient. I loved the chicken-fried steak. Breakfast was a disappointment. They... More 

Was this review helpful? Yes
WestinDomain, General Manager at The Westin Austin at The Domain, responded to this review

Guy, Thank you for sharing you feedback on your recent stay. I addressed your comments with our Food and Beverage team so they can make adjustments to be ready for the breakfast rush. We all look forward to having you as our guest in the future so we can show you our improvements. Thank you for choosing to stay at... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Westin never fails to blow me away. Clean and comfortable rooms. We had a good view of the pool. The grounds were pristine! It is across the street from the Domain, which is a shopping experience to say the least. Great shops and restaurants to walk to in the evening, although things closed early. We just went back the... More 

Was this review helpful? Yes
WestinDomain, Guest Relations Manager at The Westin Austin at The Domain, responded to this review

Artydrive, Wow, we are all pleased we had the opportunity to show you our hospitality. Our location is in the heart of the Domain shopping and entertainment district and next time your back in town we should have a Shake Shack and more dining and entertainment options. Thank you for stumbling upon our hotel and for loving Westin! More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was great, very clean and organized, staff were very friendly. Great location, the restaurant "urban" was amazing. The only negative thing i can say is that they never refilled the toiletries or the toilet paper during our 4 day stay at the hotel and we had to call the reception to request more toilet paper.

Was this review helpful? Yes
WestinDomain, Guest Relations Manager at The Westin Austin at The Domain, responded to this review

Hoda, Thank you for visiting Austin and our hotel. I hope you had the Brussel Sprouts or Brisket Mac and Cheese at Urban, both are amazing! We all look forward to the opportunity to host and delight you in the near future. Thank you. More 

Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My husband was in Austin on business and I tagged along to see the city. The location was perfect for checking out the domain in Austin of course. The hotel apparently has a courtesy shuttle, but it was out of service for our entire 8 night stay. Not sure there is need for one however, as the domain has their... More 

Was this review helpful? Yes
WestinDomain, General Manager at The Westin Austin at The Domain, responded to this review

Kristen, Thank you for taking time to submit your review. Our goal is to achieve a level of service that is great and we will be sharing you comments with the team and focus on a greater level of personalization for each guest. Sorry about our old shuttle being retired, but we have ordered a new 6 person shuttle so... More 

Phoenix, Arizona
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place located within walking distance of several food and shopping venues. Hotel has a nice lobby for hanging out and enjoying the day. Enjoyed the atmosphere. Casual bar atmosphere off the lobby - open and airy.

Was this review helpful? Yes
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Out4fun, Thank you for spending time at the Westin Domain. Our live music and open concept lobby and lounge provide a great vibe for winding down the day or having a great snack from our Urban kitchen. We hope we continue to earn your business with our genuine hospitality. More 

Fishers, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Hotel is conveniently located to interstates and some of the greatest shopping in the world. Hotel has fabulous finishes, has great meeting space and is a great place to stay. Bar is conveniently located and food isn't bad. Great place to stay on business with high end retail next door.

Was this review helpful? Yes
WestinDomain, Guest Relations Manager at The Westin Austin at The Domain, responded to this review

Russ, We are all extremely delighted that you were able to maintain your routine and have a successful business trip. Sounds like you were also able to explore the entire Domain shopping and entertainment district! Check back in soon as the entire area is growing into something amazing. Thank you for staying with us at the Westin Austin at the... More 

Houston, Texas
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

Was this review helpful? Yes
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

bearpster, Thank you for your review. We will keep on training and working hard so we can get a bit higher on the scale. We all hope you had a great time at the wedding. Thank you for your buiness. More 

Bethesda, Maryland
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visited for 2 nights to attend a family function. While the location was convenient for my events and walking distance to the outdoor mall, the hotel needs updating. Carpets are worn. Rooms should be refurbished. The staff were friendly and helpful.

Was this review helpful? Yes
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

NG 1058, Thank you for choosing our hotel for you trip to Austin. We all appreciate your buisness and hope we have the oppertunity to entertain in the future. We will have the engineers complete some preventative work so your room is looking fresh. Thank you for letting us know. More 

Top Contributor
274 reviews 274 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travel extensively and this hotel is an excellent stop in Audtin surrounded by shops and restaurants, convenient to the city in general and great beds as always. Staff was helpful and management took care of us.

Was this review helpful? Yes
WestinDomain, Front Office Manager at The Westin Austin at The Domain, responded to this review

Charles V It was our pleasure to host you on your recent visit to Austin. Thank you for your business. We look forward to your return. More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (16)
Viewed
View from room (4)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
0:48
Videos (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay