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The Westin Austin at The Domain

#22 of 191 Hotels in Austin
Certificate of Excellence
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11301 Domain Drive, Austin, TX 78758
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1 room 1 guest
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The Westin Austin at The Domain
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783 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Everett, Washington
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Another quality Westin hotel in a stunning location. The staff was very helpful and friendly and willing to go the extra mile at breakfast to ensure that we were well taken care of. Went to the gym a few times and it was very good. Several machines, several cardio choices, and some free weights (up to 50lb dumbells) and benches.... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

Very nice place, good relationship with the lobby staff. Hanna was very professionnal and helped me with many things. A special grade for her. If I had to come back, I would choose the same place. The menu of the restaurant is too small but very important.

Was this review helpful? Yes
WestinDomain, Front Office Manager at The Westin Austin at The Domain, responded to this review

Evelyn D, Thank you for your kind words of appreciation for Hanna's commitment to service. The team works hard everyday to ensure each guest has the most productive visit to Austin. Thank you for choosing the Westin Domain. We will be ready to host when travel brings you back to Austin. More 

Richmond, Texas
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was a nice and clean environment. The front desk staff were just excellent and I highly recommend this hotel. I was a guest with a friend of mine who was in Austin for a conference. I enjoyed the mall directly across the street from the hotel. What convenience!! The food was good but a bit pricey. I didn't give... More 

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

beehughes, I am glad you were able to visit Austin and enjoy the Domain. Having the premier shopping and entertainment district in Austin just across the street ensures all of our guests have plenty to choose from each and every day. Thank you for sharing your comments on our amazing associates. They are one of the friendliest group of hospitality... More 

Las Cruces, New Mexico
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Wow! This was my first time staying at a Westin facility. This place was incredible. I arrive at 145 am due to flight delays. The front desk person was extremely friendly and super helpful. Her demeanor was as if ur was middle of day fresh and bubbly. The amenities were nothing short of great. The bed was super comfortable. Room... More 

Was this review helpful? Yes
Trinity O, Manager at The Westin Austin at The Domain, responded to this review

Thank you for the positive feedback regarding your recent stay! I am happy my team took great care of you upon your late arrival and that you enjoyed the hotels fantastic amenities. We hope to serve you again soon! More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

First off, I just want to call special attention to Denise as well as the front desk manager (name??)...they both went above and beyond in ensuring our girls weekend was extra special. From the amazing executive suite with an adjoining room, to the champagne for our birthday celebrations to the shuttle service to the the 1st class customer care -... More 

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Trinity O, Manager at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to share your review of your recent stay! I am so happy that Denise went above and beyond to make your girls weekend unforgettable! I am glad you enjoyed the hotels fantastic amenities such as the live nightly music and the relaxing pool area. We look forward to being a part of your next... More 

austin
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I stay at a high end hotel, I want service. The Westin at the Domain is nice. It is clean. And the service was excellent. When you walk in, you are greeted at the door. The registration desk had two young ladies who went out of their way to help us. I would note too the lady who made... More 

Was this review helpful? Yes
Trinity O, Manager at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to provide a review of your recent stay! I am glad you enjoyed the relaxing pool area while the temperatures here in Texas jump above the century mark daily. It's also great you took advantage of the complimentary shuttle that takes our guests to the fantastic shopping options in the Domain. We look forward... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin for 2 days in late July for a company function and was very impressed. Not only with the facilities / amenities, but also with their service. In particular, Denise Davis (front desk agent), went above and beyond to help me recover a lost item.

Was this review helpful? Yes
Trinity O, Manager at The Westin Austin at The Domain, responded to this review

Thank you for providing a review of your recent stay with us! I am glad Denise was able to go above and beyond to get your lost item back to you! More 

San Antonio, Texas
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed in the Domain area before in Austin, but this was my first trip to The Westin. The location is what initially sold me, but upon entering the hotel it definitely had a nice ambiance to it. The hotel felt new - very clean - smelt great - and the service upon check in was personable. The room was... More 

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Trinity O, Manager at The Westin Austin at The Domain, responded to this review

Thank you for providing a review of your recent weekend getaway! I am glad we exceeded your expectations and that you enjoyed our hotel! We look forward to serving you again soon! More 

Huntsville, Alabama
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is very good. It is located at The Domain which is a outdoor shopping mall. It is a great place to base you weekend trip or vacation out of. It is an urban jungle type place, but there are good places to eat at and the shopping might help to cut some boredom.

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Trinity O, Manager at The Westin Austin at The Domain, responded to this review

I am glad you enjoyed your recent stay at our hotel! You are right, the Westin is right in the heart of the Domain, providing endless entertainment options including shopping, dining, a movie theater and more! We look forward to welcoming you back soon! More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am at the end of a 3 day 2 night stay for a conference. I travel quite a bit. This hotel is top notch from the front door to the details. The hotel smells fresh and clean, but the building has a a little warm for my liking (during a Texas heatwave). The rooms are very nice looking, clean... More 

Was this review helpful? Yes
Trinity O, Manager at The Westin Austin at The Domain, responded to this review

Thank you for taking time to provide feedback regarding your recent stay at the hotel! I am happy that your expectations were met while you attended your conference at the hotel. I hope you had the opportunity to enjoy some live music in our bar and venture into the Domain for some evening shopping! More 

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