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The Westin Austin at The Domain

#21 of 191 Hotels in Austin
Certificate of Excellence
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11301 Domain Drive, Austin, TX 78758
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Breakfast for 2 Included
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The Westin Austin at The Domain
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762 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lawrence, Kansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location next to shopping, restaurants and Wholefoods! Nice, bright rooms. Beds are good - maybe a little too soft for my taste. Workout room is nice with very up to date cardio equipment. Haven't used the pool yet but looks nice, although a bit small. My only complaint - the toilet has a weird environmentally friendly flushing system. Hold... More 

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Wollongong, Australia
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Westin for 3 nights as part of a 3 day business planning meeting held in one of the hotel's conference rooms. Given I had travelled 20 hours plus from Syndey for the 3 days, I was very appreciative of the high level of service from the welcoming staff. I checked in late afternoon to a clean... More 

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Friendswood
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent Excellent Excellent. From the moment we pulled up everyone was attentive and very helpful. The room was great and the cleaning staff on point. Mariannella was extremely helpful with our additional needs. The hotel was convenient for dinner and shopping. We were there for an ice skating competition. Upon check in Muna was especially gracious and welcoming. She asked... More 

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

goski100, We are all so excited that the family had a great time at the Westin Domain, thank you for choosing our hotel. Also, thank you for recognizing a couple of our associates. They are truly the heartbeat of our hotel. They work hard each and everyday to ensure our guests are comfortable. Thank you again, see you soon. More 

Cork
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 3 days there on a business trip. Great location, friendly staff, breakfast was nice but a bit on the expensive side. Pool was little gem and the gym was clean too. Would definitely stay there again. Only thing I would say is that I could not find many sockets in the room and the lights were confusing to work!... More 

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WestinDomain, Guest Relations Manager at The Westin Austin at The Domain, responded to this review

Rob, Thank you for staying with us for your meetings. We are right at the center of the Domain, Austin's fastest growing entertainment neighborhood, and just a short drive to scenic Hill Country or The University of Texas. We hope we earned your business the next time you choose to visit Austin. Thank you! More 

Maple Grove, Minnesota
Top Contributor
137 reviews 137 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first day at the Westin. We enjoyed ourselves very much. This is a great location, in suburban Austin, on the Eastside. Lots of new sprawling development, particularly in the retail sector. This hotel is only about five years old, I was told. Easy and convenient access to shopping and multiple major highways. Nice modern decor with light... More 

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

ViajeroJBW, Thank you for a great review of the hotel and the Domain neighborhood. Your recommendation to sign up for SPG rewards is also excellent as WiFi internet is included for all SPG guests at all Westin Hotels. Thank you for choosing our hotel and welcome to the Westin brand. More 

Lubbock, Texas
Top Contributor
72 reviews 72 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Centered in the Domain shopping mall the hotel is conveniently located within walking distance of Macy's and many national stores and restaurants. From the moment we entered the hotel the staff of the Westin Domain were focused on taking care of our every need. Our king size bed room was spacious, clean and comfortable. The food and service in the... More 

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

angelleaping, Thank you for a great review for fellow travelers to read. The best in shopping and entertainment are just steps from the front door of the hotel. Also, our amazing associates are always in the lobby ready to help you maximize you time in Austin. We all look forward to the opportunity to host again in the future. Thank... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel for business about 100 days a year. I received the most outstanding and professional service provided by Muna at the front dest, at both check in and through out my entire stay. She made the entire visit one of the best hotel stay I have ever experienced.

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Thank you for celebrating Muna and her genuine service. The entire team works hard to exceed expectation each and every day and I am proud you were wowed. Thank you for choosing our hotel! More 

Dallas, TX
Top Contributor
75 reviews 75 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loved it! Right across the parking lot from a mall and restaurants. The staff was AWESOME! Everyone was so. Ice and helpful. Everyone spoke and acknowledged me from the managers or the maintenance workers. The room was excellent. Spacious bathroom, soft bed, and nice size TV. The food was delicious also. I would stay again.

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

JVMAC, Thank you for sharing your review after your recent conference. I am extremely pleased that our genuine hospitality was extended by every associate you came in contact with during your meetings. If you do have the chance to visit Austin again we hope you choosing the Westin Domain. Thank you. More 

Midlothian, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was in a wonderful location and we were very happy with our stay. The bar staff were very friendly and the wait staff in the restaurant were helpful and quick. The only suggestion we have is for a more varied menu in the restaurant but then there are so many good places to eat in the shopping center.... More 

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Charles, Thank you for celebrating our amazing and hard working associates. This genuine care is the foundation of our hotel. Thank you for choosing to stay with us during your visit to Austin and the Domain shopping district. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The best hotel stay ever and Denise at the front desk really helped us get a great hotel room and really set up a fantastic long weekend for a family celebration. The room we had and the support by staff was fantastic for the long weekend. From the hotel cleaning staff support group at the front desk to the restaurant... More 

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WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

SBMorris, Thank you so much for sharing your review. The team will certainly be proud when we read them your words. They work hard every day to personalize the experience for each and every guest. I am proud that genuine care made a great impression. Thank you. More 

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