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The Westin Austin at The Domain

#21 of 191 Hotels in Austin
Certificate of Excellence
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11301 Domain Drive, Austin, TX 78758
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The Westin Austin at The Domain
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The Westin Austin at The Domain
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726 reviews from our community

Traveler rating
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    49
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128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mesa, Arizona
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Westin is an upscale brand and pride themselves on the Heavenly Bed and Bath. Yes, the bathroom is terrific. And the bed is better than most. If you're looking for a pool, this has a pretty nice indoor pool. But it is a bit short on some of the free amenities that I like for business travel, for example, free... More 

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USA
Top Contributor
57 reviews 57 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is great if you have work in the Domain area or are traveling on business. The parking is free and convenient. The best thing about this hotel is the staff. They are very professional, helpful and welcoming. I only rated this as a 3 because it really needs an upgrade, quick. The furniture in my room was peeling... More 

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springfield, mo
Top Contributor
74 reviews 74 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel to be close to our daughter and loved it. We were able to walk to a bunch on different restaurants, bars and shopping. The staff were very friendly. Always saying hello when you came in, asking how your stay was and if there was anything they could do. The beds were very comfortable. We enjoyed... More 

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MarriottAustinDT, Front Office Manager at The Westin Austin at The Domain, responded to this review

swanney, Thank you very much for taking time to complete your Trip Advisor review and for the kind words that you shared about our associates. Each and every day you will find them in the center of the lobby with thier warm smiles and ready to please spirit. We hope you get a chance to dine in our Urban restaurant... More 

kingston
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Platinum member at SPG and the Fairmont I spend a ton of time in hotels and I can honestly say the staffs at this hotel are among the best I have come across. The manager for this hotel is doing a great job. Everyone welcomes you and are so happy, nice and wanting to help it is incredible.... More 

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MarriottAustinDT, General Manager at The Westin Austin at The Domain, responded to this review

patryinc, Thank you very much for recognizing so many of our amazing associates! They are the heart beat of this hotel and I couldn't think of a finer group of hospitality professionals. They display thier genuine care each and every day and really work hard to personalize our guests visits. Thank you for your SPG loyalty and for making our... More 

Singapore, Singapore
Contributor
20 reviews 20 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin has the most professional and friendly staff I have encountered in a long time. That impression stayed with me for the whole four nights I was there. They remembered my name, gave excellent service and really did their best to please. Rooms are bright and clean, great beds and bathrooms. Handily located near shops and restaurants - this... More 

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MarriottAustinDT, Manager at The Westin Austin at The Domain, responded to this review

NPGL, Thank you very much for choosing our hotel for you recent visit to Austin. We are located right in the center of the Domain shopping Mall and have all of the Austin's top shopping and entertainment within a steps. NPGL, I want to thank you for sharing your review about our staff. They are truely one the top hospitality... More 

Temple, Texas
Top Contributor
113 reviews 113 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I would give this hotel a 4 out of 5 stars. The staff was nice. Breakfast in the morning was much better than average. Hubby enjoyed the workout room. Pool area was nicer than most Austin hotels. Close to the Domain shopping and restaurants. Bar area was crowded in the evening. Live music consisted of one or two people. Comfortable... More 

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MarriottAustinDT, General Manager at The Westin Austin at The Domain, responded to this review

Pattiecakes, Thank you for choosing our hotel for your Austin trip. I am glad you and your hubby were able to maximize your weekend while enjoying the Domain. We look forward to the oppertunity to host your family again in the future. More 

Miami, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

From greeting, check-in to check-out the staff at the Westin at The Domain were exceptional, I wanted to point out the front desk staff members MaryAnne and Nathalie who made my stay fantastic while genuinely caring about my happiness and satisfaction. I've been staying at Westin hotels for more than 15 years, and my stay this past week was by... More 

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Nice, France
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the hotel! The domain is a whole new area very trendy and open air!!!!!!!!!!! How nice to walk in the streets, do some shopping in high end and trendy shops, have a drink on a private terrace and then go back to the hotel! I love the area and the hotel is very nice! The staff is very friendly... More 

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Chennai (Madras), India
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Want to share my experiences during my stay last week at Westin At the Domain. 1. Poor room maintenance - I was in room No: 710, and the shower assembly does not work fine. In shower mode, water continues through the bath tub tap. The Fridge in Room No: 710 does not work. If someone is reading this, for God's... More 

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MarriottAustinDT, General Manager at The Westin Austin at The Domain, responded to this review

DevdattaR, Thank you for sharing your review with me. I am disappointed that your recent stay had so many challenges. I can understand that all the small challenges prevented you from maintaining your routine. We have acted on all of the items from your feedback, except for a phone in the bathroom. We are continuting to replace all of our... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a 3&1/2 hr drive to Austin our kids were looking forward to a quick dip in the pool. Brandon at the front desk was great in getting us checked into our room quickly. Our kids were able to spend an hour in the pool before dinner. After the pool, the kids saw a cookie for each of them on... More 

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