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The Westin Austin at The Domain

4.0 of 5 11301 Domain Drive, Austin, TX 78758
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The Westin Austin at The Domain
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The Westin Austin at The Domain
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681 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Check in was a breeze. Manager overheard my husband and I talking about our anniversary and sent up complimentary champagne and chocolate covered strawberries. The rooms are very clean and comfortable. Hotel is in a great location and it's an easy walk to shopping and restaurants. My only issue would be the breakfast. Although included in the price of our... More 

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Benicia, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here a few times. This time I arrived on Thanksgiving night after a long flight. Lucky for me, Brandon (Custer) was at the front desk. We are Platinum members so I thought that was the reason for his outstanding Guest Service. I was incorrect. It wasn't until half-way through the process that he noticed my Platinum status... More 

Was this review helpful? Yes 1
dthompson72, General Manager at The Westin Austin at The Domain, responded to this review

We are so glad to hear about your experience with us and appreciate you recognizing Brandon and Sean. Most of all, we are thankful for your loyalty to Starwood brands and hope to serve you again soon! Donn Thompson More 

Spring, Texas
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this hotel. We decided to stay here rather than the Hyatt in Bastrop and we were pleasantly surprised. It was 10pm when we checked in and the desk clerk was delightful AND happy. We had a drink and a bite to eat at the bar where the waitstaff was equally as pleasant. The room was clean, the bed... More 

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dthompson72, General Manager at The Westin Austin at The Domain, responded to this review

Our team was delighted to be a part of such a refreshing experience. We look forward to serving you again soon! More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Denise and the concierge were wonderful to us when we arrived! We had just left a horrible hotel booked through another site and our reservation had not popped up into the system yet! They took our bags and gave us drink coupons. Check for us when reservation had popped up brought us the keys to the lounge area and gave... More 

Was this review helpful? Yes 2
dthompson72, General Manager at The Westin Austin at The Domain, responded to this review

We are so glad you decided to adjust your plans and stay at the Westin Austin at the Domain, which allowed us the priviledge of providing you with a relaxing and memorable weekend. We hope to be able to serve you again on your next trip! More 

Chattanooga, Tennessee
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here Thanksgiving week. 2 rooms to accommodate the family. Good: clean, nice rooms, comfy beds - no complaints. Not so good: equipment in the gym not working (6 out of 9 cardio machines were out of order) and housekeeping woke us each morning shortly after 8:00am - way too early. Would stay here again but hang the "do not... More 

Was this review helpful? Yes 1
dthompson72, General Manager at The Westin Austin at The Domain, responded to this review

Thank you for choosing to stay with us during your Holiday travel, our team is glad to know that your overall experience with us was great. Please know that we have taken your feedback to our respective team members and it has helped us provide a better experience in the future. We hope you enjoy the remainder of your Holiday... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excelent service food and beds. I absolutely loved this stay. It was my moms birthday and she really needed to let her hair down. Thank you Westin austin for making this the best stay ever. My mom really enjoyed being in a calm environment and being able to celebrate a special day with her love ones.

Was this review helpful? Yes
dthompson72, General Manager at The Westin Austin at The Domain, responded to this review

Those special times can never be taken for granted. Thank you for allowing us the pleasure of being a part of those memories! More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff. Wonderful bed. Two comfortable chairs with ottomans in the room. Plenty of electrical outlets. Very clean. Definitely will stay there again. The on-site restaurant was very good and we had a great breakfast. Parking is a bit of an issue at times but wasn't this time. Very close to shopping.

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San Francisco, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent service as always. Great bar, friendliest staff from check-in to check-out. True Texas hospitality. I love the breakfast buffet. Tammy was my waitress and she was there to serve me from the minute I walked in until I left. She was so helpful, friendly, always ready with fresh coffee or to take my order. She was amazing! The rest... More 

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San Francisco, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Checking in was smooth and front desk staffs were very polite and professional. Requested rooms on executive levels if fyou can. Rooms on lower levels were much smaller and no bathtub. Anyhow, I was happy with rooms I got from my 2 visits. Clean room, not too old carpet, comfortable bed and nice work desk/chair. Good bar with good wine... More 

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Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here shortly after the property opened in 2009 I believe and there were quite a few rough edges then. The staff was obviously new, a little confused and mostly indifferent. This time every staff member I encountered made a point of saying "hello" and if it ever even looked like I was headed toward the elevator in the... More 

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Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Drive, Austin, TX 78758
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Starwood, TripOnline SA, Travelocity, BookIt.com, Odigeo and Tingo so you can book your The Westin Austin at The Domain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Austin At The Domain Hotel Austin
Hotel Style:
#6 Luxury Hotel in Austin
#14 Romantic Hotel in Austin
#18 Family Hotel in Austin
#22 Business Hotel in Austin

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