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All 184 Austin hotels

Fairfield Inn and Suites Austin North / Parmer Lane

2.0 of 5 Hotel   |   12536 N IH35, Austin, TX 78753
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79%
Ranked #49 of 184 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lynn D Beaumont, Texas, United States
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130 people have reviewed this hotel

Traveler rating
    65
    37
    17
    7
    4
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37
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44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Flemington, NJ
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My wife, 3 year old child and I stayed at this hotel for 3 nights. The rooms were small and we had to clean space so that we could use the pull-out bed in the couch. When this bed was out, there was very little space in the room. The hotel has a indoor pool but guests are also allowed... More

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to provide us feedback from your recent stay with us. We strive to provide world class guest service and a quality product that the Marriott name represents; your input is invaluable to that end. I sincerely apologize for the frustration you experienced at our hotel during your most recent stay. Please let me... More

Beaumont, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here four or fivel times in the past few years when traveling for business and visiting family. The hotel is conveniently located on the access road of I35 and Parmer Lane, just north of Austin. The area has many choices for restaurants and shopping. A large HEB is located on the other side of the highway-bring your own... More

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to post a review and give us 5 stars. We always appreciate the feedback guests give of their experience and based on your comments, you truly enjoyed your stay at our hotel. Being a repeat guest is another great compliment, as that is what we desire from all of our guests... More

Houston, Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed over Labor Day weekend with several other families from my son's club soccer team. The hotel was clean, the breakfast options were good and we everything worked just fine. The staff really made the difference, nothing was too much trouble and they were always smiling, friendly and helpful.

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of your recent stay at the Fairfield Inn and Suites Austin North. We always appreciate feedback from our guests as it is the only way to affirm our processes or learn from our opportunities. Our goal is for our guests to be extremely satisfied with all aspects of their... More

Durango, Colorado, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were awesome and clean. Great beds. Very quiet and a great helpful staff. Highly recommended!! Will stay there again when I return to Austin. Nearby shopping and restaurants of all expense levels.

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to review our property and give us a 5 star review! We pride ourselves on having great clean rooms and a knowledgeable and friendly staff. As you mentioned in your review we are close to many shopping and restaurant options including the Domain. Feel free to “shop until you drop” and have our... More

Abilene, Texas, United States
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 5, 2014

I had stayed there 2 years ago and it was fine. This time it was horrible. Only one elevator worked, it took forever to get an elevator because of all the guest. When I asked the maintenance guy about it he said the earliest they could get someone out there was Monday, this was Friday in Austin TX. You can't... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Dear Jim, Thank you so much for taking the time to write a review on our hotel, at the Fairfield Inn & Suites Austin North, we are thankful for each and every review we receive, and your feedback is of great value to the entire team here at the hotel. We go to great lengths every day to ensure that... More

Austin, Texas
1 review
4 of 5 stars Reviewed August 4, 2014

During my stay at this hotel I was accompanied by a service dog. Most of the concierges were fantastic. When I was taking my dog out early in the morning, I was approached by the conceirge who informed me that dogs were not allowed in the hotel. I told him that I was aware, but she was my service dog.... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for taking the time to write a review on our hotel, at the Fairfield Inn & Suites Austin North, we are thankful for each and every review we receive, and your feedback is of great value to the entire team here at the hotel. We go to great lengths every day to ensure that all of... More

Dallas
Top Contributor
395 reviews 395 reviews
61 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed August 3, 2014

From the moment we arrived until the moment we left, it was a wonderful experience. The property is topnotch (in good repair and very clean). The location at I35 & Parmer was really good. Our fifth floor room was quite even with the freeway near. Every single staff member that we encountered was so polite and welcoming. Kudos to the... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for your great feedback and positive comments. It always makes our day to hear from a guest who enjoyed their stay, and we really appreciate you taking the time to give us a review. I will be sure to share your comments with our entire team, I know they will be very excited to hear about... More

Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 25, 2014

We had reservations at the Springhill Suites next door but the bumped us to their sister hotel the Fairfield Inn. It was OK but not what I wanted. I think I paid the suite rate for Springhill Suites at this motel that was not a suite or as good. Glad I had a room but it reminded me of the... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you for your review of our hotel. I am sorry to hear about your issue with the Springhill Suites next door, I know we all do our best to avoid situations like this, so that you were caught up in an oversell situation I am very sorry. While we are a much newer hotel than the Sprinhill Suites, not... More

Groton Long Point, Connecticut
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

I was here for 11 nights on business and was quite impressed. The front desk staff were incredibly helpful- I asked for a microwave and mini-fridge because of the length of my stay, and they found one for me quickly. The bed was comfortable and the room was always incredibly clean each night. The cookies in the lobby at night... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for taking the time to give us a review on Trip Advisor, I can't tell you how much it means to the team and myself that someone who stayed as long as you did to sy such nice things about our hotel. We strive for great service and accomodations with all of our guests, but even... More

Atlanta, Georgia
Top Contributor
80 reviews 80 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 24, 2014

Very nice staff at check-in gave us a free upgrade to a suite from a normal room. Spacious and nicely located. Good standard Fairfield breakfast!! Clean and comfortable. Easy checkout. No parking fees. Thanks!

Was this review helpful? Yes 1
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for your great feedback and positive comments. It always makes our day to hear from a guest who enjoyed their stay, and we really appreciate you taking the time to give us a review. I will be sure to share your comments with our entire team, I know they will be thrilled. Thank you for your... More

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Additional Information about Fairfield Inn and Suites Austin North / Parmer Lane

Address: 12536 N IH35, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Fairfield Inn and Suites Austin North / Parmer Lane 2*
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#35 Business Hotel in Austin #37 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Austin North Parmer Lane is just minutes from the music, art, and restaurants that define Austin's unique personality. It is also convenient to the North Austin Medical Center and the University of Texas. This hotel offers a complimentary breakfast buffet, indoor pool, and fitness center. This property also features spacious suites with a comfortable king or double beds, sleeper sofa, microwave, mini-fridge, complimentary high-speed Internet Access, and flat screen TV. ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Fairfield Inn and Suites Austin North / Parmer Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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