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Fairfield Inn and Suites Austin North / Parmer Lane

2.0 of 5 12536 N IH35, Austin, TX 78753
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Certificate of Excellence 2014
Fairfield Inn and Suites Austin North / Parmer Lane
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Fairfield Inn and Suites Austin North / Parmer Lane
Fairfield Inn and Suites Austin North / Parmer Lane
Fairfield Inn and Suites Austin North / Parmer Lane
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148 reviews from our community

Traveler rating
    76
    41
    21
    6
    4
See reviews for
40
26
14
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Brownwood, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My teenage sons and I stayed at this hotel during our trip to the Austin area to do some shopping. Our room was comfortable and met our needs. The low room rate made it possible for us to spend the night instead of having to make the 2 1/2 hour drive back home.

Was this review helpful? Yes 1
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for your kind words. It gives me great pleasure to hear that you thoroughly enjoyed your stay as we truly work hard to leave a positive and lasting impression with our guests. I know you have more than 200 hotels in Austin to choose from when you stay and it means a lot to know... More 

Colorado Springs, Colorado
Top Contributor
181 reviews 181 reviews
52 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was convenient to I 35 and TCEQ and inexpensive, but it was definitely a step below a Hampton inn or Hilton garden inn for example. Room size was fine, but it had a must smell, the HVAC was loud, it felt outside and not as clean as I'd expect. Next time I'll try on of the other hotels... More 

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Hello! I wanted to start off by saying thank you for taking the time to share your feedback on your recent stay. We value every comment from our guests as it allows us to really gauge how we are really performing and give us an opportunity to make sure every single guest leaves satisfied. From your notes, it appears that... More 

Austin, Texas
Top Contributor
237 reviews 237 reviews
57 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Checked in to a room overlooking Parmer Ln that was very noisy (lots of motorcycles!) but the friendly staff immediately moved me to the other side and the room was much much quieter. Decent bed. Room a bit on small side, but it worked. Different breakfast, besides the usual eggs and sausage they also had rice, noodles, miso soup and... More 

Was this review helpful? Yes 1
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review our hotel on Trip Advisor, we very much appreciate you dedicating time from your day to give us positive feedback, and I will be sure to share it with the entire team. I am sorry to hear about the highway noise, but I was glad that we were able... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Over Thanksgiving holiday I stayed at this property. Had never stayed there before - booked my reservation online after I mapped out the area that I wanted to be in. The Front Desk team was awesome! They were so friendly, kind and helpful. And they had to work on Thanksgiving day :( The property, room, parking lot - everything was... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to give us a positive review on Trip Advisor, we know how valuable your time is and that you would take a few minutes to share your experience means so much to the team and myself. I am happy to hear you enjoyed your stay, I will be sure to share... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My sister got married in Austin and she booked a hotel at the this Fairfield Inn for our family and the groom's family from Nov. 5-8, 2014. We absolutely loved it here! The service was amazing (I am talking to you Kim at the front desk). My father booked my room at the last minute and the hotel representatives were... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, First congratulations!!!! What a great time to be able to celebrate the marriage of your sister, and the gaining of a new member to your family. We were so glad we were able to be a part of it. We are truly honored that you and your guests choose our location for your lodging needs, and even more excited... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you decide to order food from local restaurants you need to get the menu list from the main lobby. The hotel should include this menu in every room in the hotel. I will say the staff was nice enough to bring the menu to my room. Breakfast should be extended to about 10:30 am. The fire place in the... More 

Was this review helpful? Yes 2
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of your recent stay at the Fairfield Inn and Suites Austin North. We always appreciate feedback from our guests, positive or negative, as it gives us the opportunity to improve and make future experiences better. We aim to provide a clean, comfortable, and relaxing stay to all of our... More 

Denver, Colorado
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good solid property which clearly has a good property manager taking care of it. The hot breakfast is a plus. The only thing a little confusing is the directions Google gives to get to the property. The directions have you effectively turning into the parking lot for the Spring Hill Suites hotel next door who's parking lot... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking time to complete a review about your stay at the Fairfield Inn and Suites Austin North. Let me apologize for the hotels' address not pulling up correctly in the GPS. I can imagine the frustration that must have caused. However, I am pleased you were able to get to our hotel successfully. We... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our NTX Football family stayed here this weekend, from the time of check in to the time of check out it was a great stay. The room was clean and presentable, the breakfast "awesome ", what I loved was the calmness of staff on Saturday night, sorry didn't get your name (while the football kids Ok and have to admit... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of our property through Trip Advisor. I am glad you chose to stay with us while visiting Austin. We loved hosting you and your NTX Football family. Our team prides themselves in taking care of every guest and providing top notch customer service and I am glad that was... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

I stay here quite a bit over the years coming in from Houston. The staff are always happy and eager to assist when they can. They are very professional and always have that smiling voice. Even when they were booked, the reception desk will call their sister hotels to find a room for you. The buffet has miso, rice, noodles... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of your recent stay at the Fairfield Inn and Suites Austin North. We appreciate you choosing our hotel time and time again when you are in Austin. We alway enjoy receiving feedback from our guests as it is truly the only way to grow and learn from any opportunity.... More 

Rockport, Texas
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2014

With the way flights are these days, you may have to leave way early or you arrive way late in the day. If you fly out of Austin, this place is awesome since it is reasonably close to the airport, even though it is not the closest Marriott property to the Austin-Bergstrom airport. We stayed at both ends of our... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to post a review on Tripadvisor. We truly appreciate receiving feedback from our guests and do our best to learn from any opportunities our guests present. We are very happy to hear that overall your stay met your expectations and we achieved our goal of being clean and friendly. Staying at the Fairfield... More 

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Additional Information about Fairfield Inn and Suites Austin North / Parmer Lane

Address: 12536 N IH35, Austin, TX 78753
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fairfield Inn and Suites Austin North / Parmer Lane 2*
Number of rooms: 150
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Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin
Hotel Style:
#38 Romantic Hotel in Austin
#41 Family Hotel in Austin
#43 Business Hotel in Austin

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