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All 184 Austin hotels

Fairfield Inn and Suites Austin North / Parmer Lane

2.0 of 5 Hotel   |   12536 N IH35, Austin, TX 78753
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79%
Ranked #47 of 184 hotels in Austin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Leanna M Austin, Texas
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126 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Abilene, Texas, United States
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

I had stayed there 2 years ago and it was fine. This time it was horrible. Only one elevator worked, it took forever to get an elevator because of all the guest. When I asked the maintenance guy about it he said the earliest they could get someone out there was Monday, this was Friday in Austin TX. You can't... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Dear Jim, Thank you so much for taking the time to write a review on our hotel, at the Fairfield Inn & Suites Austin North, we are thankful for each and every review we receive, and your feedback is of great value to the entire team here at the hotel. We go to great lengths every day to ensure that... More

Austin, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

During my stay at this hotel I was accompanied by a service dog. Most of the concierges were fantastic. When I was taking my dog out early in the morning, I was approached by the conceirge who informed me that dogs were not allowed in the hotel. I told him that I was aware, but she was my service dog.... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for taking the time to write a review on our hotel, at the Fairfield Inn & Suites Austin North, we are thankful for each and every review we receive, and your feedback is of great value to the entire team here at the hotel. We go to great lengths every day to ensure that all of... More

Dallas
Top Contributor
387 reviews 387 reviews
60 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived until the moment we left, it was a wonderful experience. The property is topnotch (in good repair and very clean). The location at I35 & Parmer was really good. Our fifth floor room was quite even with the freeway near. Every single staff member that we encountered was so polite and welcoming. Kudos to the... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for your great feedback and positive comments. It always makes our day to hear from a guest who enjoyed their stay, and we really appreciate you taking the time to give us a review. I will be sure to share your comments with our entire team, I know they will be very excited to hear about... More

Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 25, 2014

We had reservations at the Springhill Suites next door but the bumped us to their sister hotel the Fairfield Inn. It was OK but not what I wanted. I think I paid the suite rate for Springhill Suites at this motel that was not a suite or as good. Glad I had a room but it reminded me of the... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you for your review of our hotel. I am sorry to hear about your issue with the Springhill Suites next door, I know we all do our best to avoid situations like this, so that you were caught up in an oversell situation I am very sorry. While we are a much newer hotel than the Sprinhill Suites, not... More

Groton Long Point, Connecticut
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

I was here for 11 nights on business and was quite impressed. The front desk staff were incredibly helpful- I asked for a microwave and mini-fridge because of the length of my stay, and they found one for me quickly. The bed was comfortable and the room was always incredibly clean each night. The cookies in the lobby at night... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for taking the time to give us a review on Trip Advisor, I can't tell you how much it means to the team and myself that someone who stayed as long as you did to sy such nice things about our hotel. We strive for great service and accomodations with all of our guests, but even... More

Atlanta, Georgia
Top Contributor
79 reviews 79 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 24, 2014

Very nice staff at check-in gave us a free upgrade to a suite from a normal room. Spacious and nicely located. Good standard Fairfield breakfast!! Clean and comfortable. Easy checkout. No parking fees. Thanks!

Was this review helpful? Yes 1
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for your great feedback and positive comments. It always makes our day to hear from a guest who enjoyed their stay, and we really appreciate you taking the time to give us a review. I will be sure to share your comments with our entire team, I know they will be thrilled. Thank you for your... More

Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2014

Our reservation was booked 2 weeks in advance but when we arrived relatively early (2 pm) on a Wednesday we were given a handicap room. We asked for a king room and they were able to get us one. Room was nice but all the refrigerators were used (remind you this is Inn and Suites) and most I have been... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Hi Sandy, Thank you very much for taking the time to give us a review on trip advisor. I wanted to take a moment to explain the room choice on your first stay, the only king rooms that we have that have tubs are the handicapped rooms, these rooms are actually larger and we always check to ensure they are... More

Philadelphia, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

Twenty-four members of our family met at this hotel for one week for a family reunion. Absolutely everything was excellent. The staff was exceptional, always friendly and helpful, and very welcoming. The breakfast was plentiful, fresh and tasty. The rooms were spacious, clean and comfortable. We used the breakfast area as a common area to socialize and do puzzles. We... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Carol, Thank you so much for your kind words. We really enjoyed having your family here, they are a special group of people, and were fantastic to be around. It is groups like yours that make our daily life fun and exciting, and we are so glad you decided to stay with us. Thank you again for your kind words... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 11, 2014

I traveled to Austin on almost a bi-weekly basis from November 2013 to Feb. 2014 and this was my go-to hotel. Originally picked based upon other's feedback and centralized location for business purposes. Easy access from interstate Super clean and new rooms Very friendly staff Great food for Breakfast, coffee New and fresh interior Most of the travelers there appeared... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Charles, Thank you so much for your kind words and for being one of our most frequent guests. You are correct we are primarily a business hotel all week, and then we all the road warriors head home, we a full up with families, sports teams, weddings, you name it really. We love all types of guests, but our favorites... More

Dallas, Texas
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed July 7, 2014

I don't expect much at Fairfield. Spartan furnishings, etc. But i must say that this hotel was a pleasant surprise. Incredibly efficient check in, very friendly staff and, most of all, very, very helpful. I left a bag in the room with some expensive purchases I had made and when I phoned them three days later inquiring if they had... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Hi Jim, Thank you so much for your review, and for your positive comments. I love to tell people all the time, this is not your typical Fairfield, sometimes they believe me sometimes they don't, but the easiest way to find out is to stay here and find out for yourself. I am so glad you were able to stay... More

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Additional Information about Fairfield Inn and Suites Austin North / Parmer Lane

Address: 12536 N IH35, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Fairfield Inn and Suites Austin North / Parmer Lane 2*
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Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#36 Romantic Hotel in Austin #39 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Austin North Parmer Lane is just minutes from the music, art, and restaurants that define Austin's unique personality. It is also convenient to the North Austin Medical Center and the University of Texas. This hotel offers a complimentary breakfast buffet, indoor pool, and fitness center. This property also features spacious suites with a comfortable king or double beds, sleeper sofa, microwave, mini-fridge, complimentary high-speed Internet Access, and flat screen TV. ... more   less 
Number of rooms
150

Questions & Answers

Questions? Get answers from Fairfield Inn and Suites Austin North / Parmer Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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