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Fairfield Inn and Suites Austin North / Parmer Lane

#40 of 191 Hotels in Austin
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12536 N IH35, Austin, TX 78753
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1 room 1 guest
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Fairfield Inn and Suites Austin North \/ Parmer Lane
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180 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Cairo, Al Qahirah, Egypt
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel in overall is good, I only spent one night. the room is small comparing with other hotel in the same level. the breakfast was so good but there is no place to sit on - it was full. and the reception guys are not professional - I ask for baby crib four times and every time I ask... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to review of our hotel. While I am glad you had an overall good stay, I am deeply disappointed that you had a negative experience at our hotel and I would like to extend my sincerest apologies. Our staff strives to provide the best service and I will be investigating your claims fully.... More 

Austin, Texas
Level Contributor
270 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the price paid this is a good choice, it was by far the most affordable for this level of quality. The staff is very friendly, and they will accomodate special requests, I was very grateful for the late checkout that was offered. The rooms are quiet and have individually controlled AC (which is the way I like it!) I... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to give us a positive review on trip advisor. I am so glad to hear you enjoyed your stay with us and found the breakfast to your liking, we try to offer a very diverse breakfast due to our diverse guest base, and I am happy to hear that it was... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited on an impromptu day trip and the guy who checked us in at around 1am, could not have been nicer. They offered coffee all day long and at different spots throughout the hotel they had water for us. The breakfast was good and the hotel room was clean. Our stay was for a Monday night and was $84,... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for your review! We know that our staff are the superstars of our property and absolutely the detail that sets us apart. The night auditor who checked you in, "Nacho", as well as Katie who checked you out in the morning are a tremendous part of the success of the hotel as a whole and I cannot... More 

San Antonio, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is nice for the $, right off the highway & there is a restaurant right across the non-busy street to walk to. I stayed one night for business & it did the trick, I had planned on swimming but there was a "wet paint" sign on the door, pool was closed. Breakfast in the AM was free &... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review our property and give us 5 stars! Our front and back of house comments will be shared with the team. As mentioned we are in a truly convenient location for those looking for easy access to not only IH 35 but also the grocery store selection and shopping areas... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We're staying here for 2 nights, booked straight from the Trip Advisor app, had no problems at all with my reservations or check in. Ashley at the front desk was super welcoming, all staff was friendly! Our room was in great condition, nice, comfy beds! Breakfast was great as well, you can't beat free! We're still here for one more... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review our property and give us a 5 star rating! I will be sure to share your comments with Ashley. She is a hospitality expert and I know that her genuine nature and cheer are inspirations to her co-workers. With that being said, our front desk team is one of... More 

Fort Worth, Texas
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We're loyal Marriott customers except in those rare instances when we're forced to make other arrangements. By and large, we felt this property to be above-average. Nice, clean, comfortable room. Well stocked and managed breakfast area (was quite a bit crowded at times). Friendly staff. We'll probably stay here again if the opportunity arises. Thanks.

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to give us a review on Trip Advisor, I can't tell you how much it means to the team and myself that someone who stays as much as you do at Marriott hotels has such nice things to say about our hotel. We strive for great service and accommodations with all... More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We checked in and was greeted by Kody at the front desk who was very friendly and professional. We got a room on the top floor like we requested. It was very nice and modern. The hotel looks very new. The breakfast in the morning was good. Would stay there again.

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review our property on Tripadvisor and for taking the time to write about Kody. We are proud to have him on our team & I will personally make sure he is recognized during our daily meeting tomorrow. We train our staff that the needs of our guests are the most... More 

Dallas, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we checked in (The nice lady who looked like Meghan Trainor) greeted us warmly and checked us in smoothly. Pros, Beds were comfy Great alarm clock radio/Ihome Soft/firm pillow selection Great water pressure Breakfast Was delicious Water and coffee in the hallway Check in cookies Fitness center was great Pool was average Safe location in north austin Cons, Only... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for your kind words, and your feedback. It means so much to us that you have taken the time to write a review on trip advisor for our hotel. It sounds like you had a good stay overall, but looks like we have areas of opportunity to have definitely made it a great one. Also,... More 

Lafayette, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed about one week and had two rooms.. A double room and a suite for my mom and me and my brother and his teenage sons. The hotel either is relatively new or recently refurbished since everything was in excellent condition. Beds were really comfortable too. When I made the reservations via Marriott 's 800 number I told them... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review our property and give us a 5 star review. I am thrilled you decided to stay at our property while celebrating your mother’s birthday and we were able to make it even more enjoyable. We firmly believe that our amazing staff is our hotel's finest asset! I will share... More 

Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2015

This hotel is right off the freeway very close to restaurants. It is a relatively safe area on the outskirts of Austin. The employees are always upbeat and willing to go the extra smile to make you feel comfortable; for a Road Warrior like me, it is always great to encounter this level of service after a long travel

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for your 5 star review! Our "Road Warriors" are very important to us, and it was actually with the business traveler in mind that the Fairfield Inn and Suites brand was designed! If there is anything we can do to ease your travels on your next business trip to the North Austin area please let... More 

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