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Fairfield Inn and Suites Austin North / Parmer Lane

#45 of 190 Hotels in Austin
Certificate of Excellence
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12536 N IH35, Austin, TX 78753
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Fairfield Inn and Suites Austin North / Parmer Lane
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Fairfield Inn and Suites Austin North / Parmer Lane
Fairfield Inn and Suites Austin North / Parmer Lane
Fairfield Inn and Suites Austin North / Parmer Lane
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is right off the freeway very close to restaurants. It is a relatively safe area on the outskirts of Austin. The employees are always upbeat and willing to go the extra smile to make you feel comfortable; for a Road Warrior like me, it is always great to encounter this level of service after a long travel

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for your 5 star review! Our "Road Warriors" are very important to us, and it was actually with the business traveler in mind that the Fairfield Inn and Suites brand was designed! If there is anything we can do to ease your travels on your next business trip to the North Austin area please let... More 

Kitchener, Canada
Level Contributor
120 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Front desk staff was very good if not excellent!!! Room was standard for this type of Hotel. Free breakfast was disappointing but I would stay again at this location Free internet, worked well :) If passing thru Austin on I-35 I would stop here again

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking time to complete a survey on your recent trip to Austin. I am very happy to read your comments, specifically around our guest service. Our team strives to provide exceptional service along with a clean, comfortable room with all the amenities for our guests to enjoy. With that being said, I am sorry that you... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Service from the staff from the beginning of stay to check out. Good location near freeway and gas station nearby. Good selection at breakfast and staff made sure item did not run out.Room was clean.

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of your stay at the Fairfield Inn and Suites Austin North. We truly appreciate all the kind words regarding our staff, amenities, and the local surroundings. Our goal is to provide a clean, comfortable room while providing World Class service and we are truly excited that we exceeded your... More 

College Station, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I were lucky enough to "win" a bid at this hotel on Priceline. The hotel staff was fantastic. Kody at check in was very accommodating. You walk in and are greeted with cookies during check in. The room was clean and quiet. We enjoyed a great night's sleep, and we had a wonderful spread for breakfast the... More 

Was this review helpful? Yes 1
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for sharing your comments with us in regards to your recent stay as it is much appreciated. We will be sure to recognize Kody for the level of service provided to you as he does so with many other guests. A super clean and friendly experience is something we strive to ensure each and every time you... More 

Evanston, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 16, 2015 via mobile

I had a very good stay at this hotel. It's not too far (about 20 min) from downtown Austin and the rooms are very nice and comfortable. The hotel is very bright and energetic, and has a pool and exercise room (which I didn't go to). The complementary breakfast is very comprehensive and good, with many hot items (eggs, sausage,... More 

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Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking your time to share your great experience at our hotel. Our entire staff would like to thank you for the 5 star review! We are very happy you highly rate the comfort and the cleanliness of our spacious rooms. Our location makes the Austin experience even better with the convenience of being close to several... More 

Chicago, Illinois
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2015

We stayed in this hotel for two nights, and we were very comfortable throughout our stay. The room is large and very clean, and the beds are extremely comfortable -- during our stay, I got the best sleep I've gotten in years, and this was echoed by my family. The breakfast is very varied and high quality, with hot waffles,... More 

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Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to give us a positive review on trip advisor. I am so glad to hear you enjoyed your stay with us and found the breakfast to your liking, we try to offer a very diverse breakfast due to our diverse guest base, and I am happy to hear that it was... More 

Brookline, New Hampshire
1 review
5 of 5 stars Reviewed June 1, 2015

The Hotel itself was very clean and well maintained. It is the staff that I can not rave enough about. Personable, friendly and accommodating in a very professional yet caring way. A special Thank you to Josue and Cory for going above and beyond their duties as hotel staff. It was an absolute pleasure staying there.

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of your stay at the Fairfield Inn and Suites Austin North. We are delighted to hear that we exceeded your expectations, as that is our overall goal with every guest. Our staff truly sets us apart and I am happy to see that Josue and Kody were able to... More 

ny
Level Contributor
143 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed May 22, 2015

We stay in a lot of Fairfields and this one is better than most. The people were friendly and helpful, the room was clean and well tended, the breakfast was better. This hotel is near some high tech industry and the breakfast bar included steamed rice, ramen, and kimchi -- a great alternative to the usual eggs and sausage.

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Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you for taking the time to complete a review of your recent stay at the Fairfield Inn and Suites Austin North. We appreciate you choosing our hotel while you were in Austin. We always enjoy receiving feedback from our guests as it is truly the only way to grow and learn from any opportunity. As you mentioned in... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 18, 2015

We stayed here for 5 days and it's brilliant the room was very clean and as was the hotel itself lots of parking and only a short walk to the other Marriott for a drink and food plently of free coffee and cookies, juices and water free use of the Internet which helped as we're never been to austin before... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for your review highlights all of our favorite things about our hotel and area. From our staff to our location - we truly think that the Fairfield Inn and Suites Parmer Lane offers the most value in North Austin! Once again, thank you so much for choosing us as your home away from home on... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 15, 2015

This hotel is in a great location and you cant beat the price. Very clean. Pluses here..Chris the GM. I was struggling alone playing Mr. Mom to me and my 2 year old and 5 year old. Struggling that is with bags etc. We arrived early before check in like at 2 pm and the staff held our bags and... More 

Was this review helpful? Yes
Chris H, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review our hotel. I am thrilled to see that our team had such an impact on your stay. We take our guest satisfaction very seriously and I am so glad that each and every member of our team is living up to our expectations. We appreciate your endorsement of our... More 

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