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All 183 Austin hotels

Fairfield Inn and Suites Austin North / Parmer Lane

2.0 of 5 Hotel   |   12536 N IH35, Austin, TX 78753
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79%
Ranked #44 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
ibcleve Birmingham, Alabama
  • Overview
  • Reviews (122)
  • Photos (31)
  • Amenities
  • Q&A
  • Room tips (22)
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122 people have reviewed this hotel

Traveler rating
    62
    34
    17
    5
    4
See reviews for
31
25
11
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Birmingham, Alabama
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We had reservations at the Springhill Suites next door but the bumped us to their sister hotel the Fairfield Inn. It was OK but not what I wanted. I think I paid the suite rate for Springhill Suites at this motel that was not a suite or as good. Glad I had a room but it reminded me of the... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you for your review of our hotel. I am sorry to hear about your issue with the Springhill Suites next door, I know we all do our best to avoid situations like this, so that you were caught up in an oversell situation I am very sorry. While we are a much newer hotel than the Sprinhill Suites, not... More

Groton Long Point, Connecticut
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was here for 11 nights on business and was quite impressed. The front desk staff were incredibly helpful- I asked for a microwave and mini-fridge because of the length of my stay, and they found one for me quickly. The bed was comfortable and the room was always incredibly clean each night. The cookies in the lobby at night... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for taking the time to give us a review on Trip Advisor, I can't tell you how much it means to the team and myself that someone who stayed as long as you did to sy such nice things about our hotel. We strive for great service and accomodations with all of our guests, but even... More

Atlanta, Georgia
Top Contributor
78 reviews 78 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very nice staff at check-in gave us a free upgrade to a suite from a normal room. Spacious and nicely located. Good standard Fairfield breakfast!! Clean and comfortable. Easy checkout. No parking fees. Thanks!

Was this review helpful? Yes 1
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for your great feedback and positive comments. It always makes our day to hear from a guest who enjoyed their stay, and we really appreciate you taking the time to give us a review. I will be sure to share your comments with our entire team, I know they will be thrilled. Thank you for your... More

Oklahoma City, Oklahoma
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our reservation was booked 2 weeks in advance but when we arrived relatively early (2 pm) on a Wednesday we were given a handicap room. We asked for a king room and they were able to get us one. Room was nice but all the refrigerators were used (remind you this is Inn and Suites) and most I have been... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Hi Sandy, Thank you very much for taking the time to give us a review on trip advisor. I wanted to take a moment to explain the room choice on your first stay, the only king rooms that we have that have tubs are the handicapped rooms, these rooms are actually larger and we always check to ensure they are... More

Philadelphia, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Twenty-four members of our family met at this hotel for one week for a family reunion. Absolutely everything was excellent. The staff was exceptional, always friendly and helpful, and very welcoming. The breakfast was plentiful, fresh and tasty. The rooms were spacious, clean and comfortable. We used the breakfast area as a common area to socialize and do puzzles. We... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Carol, Thank you so much for your kind words. We really enjoyed having your family here, they are a special group of people, and were fantastic to be around. It is groups like yours that make our daily life fun and exciting, and we are so glad you decided to stay with us. Thank you again for your kind words... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled to Austin on almost a bi-weekly basis from November 2013 to Feb. 2014 and this was my go-to hotel. Originally picked based upon other's feedback and centralized location for business purposes. Easy access from interstate Super clean and new rooms Very friendly staff Great food for Breakfast, coffee New and fresh interior Most of the travelers there appeared... More

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Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Charles, Thank you so much for your kind words and for being one of our most frequent guests. You are correct we are primarily a business hotel all week, and then we all the road warriors head home, we a full up with families, sports teams, weddings, you name it really. We love all types of guests, but our favorites... More

Dallas, Texas
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't expect much at Fairfield. Spartan furnishings, etc. But i must say that this hotel was a pleasant surprise. Incredibly efficient check in, very friendly staff and, most of all, very, very helpful. I left a bag in the room with some expensive purchases I had made and when I phoned them three days later inquiring if they had... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Hi Jim, Thank you so much for your review, and for your positive comments. I love to tell people all the time, this is not your typical Fairfield, sometimes they believe me sometimes they don't, but the easiest way to find out is to stay here and find out for yourself. I am so glad you were able to stay... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

My family and I ended up staying here because of the nightmare at another hotel. I called while at the other hotel and explained my situation and the guy was so helpful he allowed me to book the room for the same amount as if I had booked it in advanced. We stayed here last year and enjoyed it but... More

Was this review helpful? Yes
Grant1234, General Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Hello Jessica, Thank you so much for taking the time to review our hotel on Trip Advisor and for choosing to stay with us. I am sorry to hear about your troubles at another hotel, and I am glad to hear we were able to accomodate your needs. I also wanted to take a moment to address some of the... More

Delaware
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I visit Austin at least once or twice a year. We have always stayed at the Courtyard very close by. We decided to try Fairfield Inn this time. Hotel is very inviting at a fair price. The free breakfast is a great way to get your day going rather than hunting for a breakfast spot in the... More

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Thank you so much for taking the time to give us a positive review on Trip Advisor, we know how valuable your time is and that you would take a few minutes to share your experience means so much to the team and myself. I am happy to hear you enjoyed your stay, I will be sure to share your... More

Plano, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff always welcomes guests with enthusiasm. They suggest local restaurants and shopping Convenient location near all the Austin businesses and restaurants. Clean and comfortable rooms. I highly recommend staying here!

Was this review helpful? Yes
Kevin R, Front Office Manager at Fairfield Inn and Suites Austin North / Parmer Lane, responded to this review

Dear Chris, Thank you so much for taking the time to give us a positive review on Trip Advisor, we know how valuable your time is and that you would take a few minutes to share your experience means so much to the team and myself. I am happy to hear you enjoyed your stay, I will be sure to... More

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Additional Information about Fairfield Inn and Suites Austin North / Parmer Lane

Address: 12536 N IH35, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Fairfield Inn and Suites Austin North / Parmer Lane 2*
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Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#35 Romantic Hotel in Austin #41 Business Hotel in Austin #44 Spa Hotel in Austin #54 Family Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites Austin North Parmer Lane is just minutes from the music, art, and restaurants that define Austin's unique personality. It is also convenient to the North Austin Medical Center and the University of Texas. This hotel offers a complimentary breakfast buffet, indoor pool, and fitness center. This property also features spacious suites with a comfortable king or double beds, sleeper sofa, microwave, mini-fridge, complimentary high-speed Internet Access, and flat screen TV. ... more   less 
Number of rooms
150

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