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Quality Suites Downtown South

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1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
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Quality Suites Downtown South
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Quality Suites Downtown South
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42 reviews from our community

Traveler rating
    4
    14
    11
    7
    6
See reviews for
13
10
7
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Suites Downtown South
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Fort Worth, Texas
Contributor
16 reviews 16 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 26, 2012

We stayed at this hotel over Father's Day weekend, mainly due to its location (proximity to Ben White and Interstate 35) and the Comfort Suites name that we have come to rely on for quality. I do not know when I have been more disappointed in a hotel. STRIKE ONE - LOCATION: First, the location is in a high traffic... More 

Was this review helpful? Yes 1
Zachary, Louisiana
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 30, 2012

Stayed at this Comfort Inn on March 9, 2012. Total price for a single person, king bed room was $172.45. (Room 149.95, City/County tax $13.50, Occupancy Tax $9.00). Price was a little too steep for a Comfort Inn. I did hear the SXSW Festival was happening. It this was the reason for the high price, it sounds a bit like... More 

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Kennebunk, Maine
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 4, 2012

Just stayed three nights at this hotel, and it was a perfectly fine stay all around. The room was comfortable, and fit our needs very well since there were three adults - and the extra sofa bed allowed for us to each have a bed. The shower was fine with plenty of hot water. The indoor pool is very small... More 

Was this review helpful? Yes 1
Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 30, 2011

We stayed at this location last week and I will have to say that I have decided NOT to book at any Comfort Inns/Comfort Suites in the future. After traveling all day, it was late before we settled into our room. The bathtub was so bad that I skipped the tub visit and cleaned up at the sink. An earlier... More 

Was this review helpful? Yes 4
David S, General Manager at Quality Suites Downtown South, responded to this review

We regret that you were not satisfied with your stay with us. We are sorry for the condition of some of the finishes of our bathtubs, as stated we are in the process of correcting the substandard work that was done. We have many satisfied guests that do return to our Comfort Suites on a regular basis. I do hope... More 

Keller, TX
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 24, 2011

I had no problems with the rooms. Just a little worried about leaving my car in the parking lot and spots were very hard to come by. The room was ok (5 on a scale of 1-10), breakfast the same. I just expected more for the price and hotel chain. I had no issues but will try another hotel in... More 

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Sarasota, Florida
1 review
4 of 5 stars Reviewed May 18, 2011

Convenient location. Hotel could use a little updating, but very clean and staff is very friendly and helpful.

Was this review helpful? Yes
David S, General Manager at Quality Suites Downtown South, responded to this review

Thank you for your positive comments regarding your stay with us. We look forward to seeing you again in the future. More 

Ballinger, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2011

I found a bug crawling on the bedspread that looked like it could bite so I scooped it up in a cup and pulled the covers back to look in the bed and there was red blood on the bottom sheet I went and got the manager David (very Nice). He confirmed that it was indeed a bed bug and... More 

Was this review helpful? Yes 3
NY
Top Contributor
65 reviews 65 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed December 18, 2010

The room was quiet facing away from traffic with a comfortable bed. The breakfast had many choices but they didn't have regular flavored oatmeal and the juice wasn't very good. The spa was good to and the location is near downtown. The downside of the hotel was the condition. The fitness center had such a musty smell that I wouldn't... More 

Was this review helpful? Yes 2
Austin, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2010

We've always enjoyed staying at this hotel. The continental breakfast is hard to beat and the staff is very courteous and helpful. The only gripe I have is the pool does not appear to be heated, which makes it a bit chilly during winter.

Was this review helpful? Yes 2
Illinois
Top Contributor
56 reviews 56 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 5, 2010

We were on a 9-day trip, and stayed here 2 nights because it was close to family. We were surprised that for a place that SEEMS newer, it looked old on the inside. I think maybe it wasn't maintained well. The room seemed old and was the only hotel room on our trip that had an odor, not sure if... More 

Was this review helpful? Yes 3
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