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All 184 Austin hotels

Comfort Suites Downtown South

2.0 of 5 Hotel   |   1701 E. St. Elmo Road, Austin, TX 78744 (South Austin)
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Comfort Suites Downtown South
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Ranked #131 of 184 Hotels in Austin
A recent review
3 of 5 stars Reviewed May 24, 2011
allsteel Keller, TX
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39 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Comfort Suites Downtown South
See the most recent reviews
Dallas, Texas
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 30, 2011

We stayed at this location last week and I will have to say that I have decided NOT to book at any Comfort Inns/Comfort Suites in the future. After traveling all day, it was late before we settled into our room. The bathtub was so bad that I skipped the tub visit and cleaned up at the sink. An earlier... More

Was this review helpful? Yes 4
David S, General Manager at Comfort Suites Downtown South, responded to this review

We regret that you were not satisfied with your stay with us. We are sorry for the condition of some of the finishes of our bathtubs, as stated we are in the process of correcting the substandard work that was done. We have many satisfied guests that do return to our Comfort Suites on a regular basis. I do hope... More

Keller, TX
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 24, 2011

I had no problems with the rooms. Just a little worried about leaving my car in the parking lot and spots were very hard to come by. The room was ok (5 on a scale of 1-10), breakfast the same. I just expected more for the price and hotel chain. I had no issues but will try another hotel in... More

Was this review helpful? Yes
Sarasota, Florida
1 review
4 of 5 stars Reviewed May 18, 2011

Convenient location. Hotel could use a little updating, but very clean and staff is very friendly and helpful.

Was this review helpful? Yes
David S, General Manager at Comfort Suites Downtown South, responded to this review

Thank you for your positive comments regarding your stay with us. We look forward to seeing you again in the future. More

Ballinger, TX
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2011

I found a bug crawling on the bedspread that looked like it could bite so I scooped it up in a cup and pulled the covers back to look in the bed and there was red blood on the bottom sheet I went and got the manager David (very Nice). He confirmed that it was indeed a bed bug and... More

Was this review helpful? Yes 3
Top Contributor
65 reviews 65 reviews
15 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed December 18, 2010

The room was quiet facing away from traffic with a comfortable bed. The breakfast had many choices but they didn't have regular flavored oatmeal and the juice wasn't very good. The spa was good to and the location is near downtown. The downside of the hotel was the condition. The fitness center had such a musty smell that I wouldn't... More

Was this review helpful? Yes 2
Austin, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2010

We've always enjoyed staying at this hotel. The continental breakfast is hard to beat and the staff is very courteous and helpful. The only gripe I have is the pool does not appear to be heated, which makes it a bit chilly during winter.

Was this review helpful? Yes 2
Top Contributor
55 reviews 55 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 5, 2010

We were on a 9-day trip, and stayed here 2 nights because it was close to family. We were surprised that for a place that SEEMS newer, it looked old on the inside. I think maybe it wasn't maintained well. The room seemed old and was the only hotel room on our trip that had an odor, not sure if... More

Was this review helpful? Yes 3
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 7, 2009

This hotel seemed kind of worn out. For us it was just "meh". Not great, not horrible. Service was good, staff friendly and helpful. Was easy to find and relatively inexpensive. Was quiet and close enough to things we wanted to go to. It seemed clean. The free high speed internet was easy to use. The room was ok EXCEPT... More

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2009

This hotel is near the freeway but a little out of the way, so it's quieter than usual. The outside appearance wasn't promising, but the service was good and the room was large, clean, comfortable and quiet. I got a good night's sleep. There are a few rough edges here, including a boring and scanty breakfast and non-working vending machines... More

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1 review
5 of 5 stars Reviewed February 6, 2009

The staff made us feel like we were at home. They treated us with absolute respect and kindness. They went out of their way to help make our visit more convenient and enjoyable. The hotel was very quiet. I recommend this hotel to anyone looking for friendly, dedicated staff and a relaxing atmosphere.

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Additional Information about Comfort Suites Downtown South

Address: 1701 E. St. Elmo Road, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Downtown South 2*
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Also Known As:
Comfort Suites Downtown South Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

10 photos of this hotel

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Dining (1)
Hotel & grounds (2)
Bathroom (1)
Pool/beach area (1)
Room/suite (3)
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