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Quality Suites Downtown South

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1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
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Quality Suites Downtown South
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Quality Suites Downtown South
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43 reviews from our community

Traveler rating
    4
    14
    11
    7
    7
See reviews for
13
10
8
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Suites Downtown South
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New Smyrna Beach, Florida
Top Contributor
97 reviews 97 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 24, 2013

This is an older hotel but has clean rooms and nice furnishings. A fairly comfortable bed and friendly staff. Housekeeping staff was short on our 2nd day and so we had to ask manager to have our room cleaned at around 2:30 pm. She came right away though. They only had 1 maid on duty for a large 3-story hotel.... More 

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Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Paderborn, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2013

Although I read the last reviews about this motel, I can't remember anything bad about this motel. The hot tub was even hotter than in some other motels I stayed at, the room was clean. And as in most Comfort Suites/Inn motels I received a good value for my the paid price. Who likes to take the bus, the bus... More 

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Youngstown, Ohio, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2013

We stayed their last weekend the overall hotel was outdated, awful, run down, very very dirty seems like they don't care . Room was shabby . They need to investing money into repair and maintenance . We will not stay their again . Please don't waste your money . I wish to give them zero stars if I have a... More 

Was this review helpful? Yes 1
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 18, 2013

I usually write good reviews but not this time! This hotel was old, run down and tacky! The elevator (1) was slow and small. The excercise room was tiny, the indoor pool was freezing and the hot tub was not hot! The room was shabby, and the tv was circa 1970! The good things were that there was HBO, and... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 3, 2013 via mobile

The overall hotel was outdated, and awful. It was not a good deal for the money you payed. They need to worry less about investing in flat screen TVs and more into repair and maintnince. Don't waste your money!

Was this review helpful? Yes 1
Dallas
Top Contributor
58 reviews 58 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 20, 2013

When the description says "behind the Shell station" they mean literally backing up to the Shell gas station and convenience store! We brought our high school sports team here because the race at Circuit of the Americas had raised the rates at the airport hotels where we usually stay (see Holiday Inn Express Austin Airport). The place was adequate, not... More 

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Leesburg, Florida
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 1, 2013

This hotel we booked 6 months in advance because of price, as all hotels in Austin sold out for the 3 days of this weekend because of lots of major events going on. Located in a business park area of I-35 and Ben White Blvd East. Ben White Blvd E/W are access roads up to the airport. Roads are very... More 

Was this review helpful? Yes 1
Somerset Village, Bermuda
Top Contributor
280 reviews 280 reviews
60 hotel reviews
166 helpful votes 166 helpful votes
2 of 5 stars Reviewed January 23, 2013

One of the older Comfort Suites in need of updating everything was tired from hall carpeting to room carpeting the floor of our room had balls of thread & dirt that had not been swept up from previous occupant...bathroom was tiny & had not been upgraded for years...seat of WC was loose. Not a pleasant experience would not go back.... More 

Was this review helpful? Yes 3
florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 7, 2012

Once I stepped foot inside room, I soon realized why it is worth to pay MORE for a nice hotel. vs going the cheap route to Comfort Suites, specifically this location. Room was not ready until after 4 pm, I was told at 2:30pm day of check it that it would be ready by 3pm. Manager of hotel is rude,... More 

Was this review helpful? Yes 2
ontheroad
Top Contributor
64 reviews 64 reviews
44 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 10, 2012

This property is really not what I expected for the price or the Comfort Suites name. It is aged and maintenance needs to step it up. Bathroom fan doesn't work, toilet runs, shower drips at wall and is ruining the wall, TV reception is poor and ABC, NBC, CBS not on the TV at all. That said, the bed was... More 

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