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Quality Suites Downtown South

2.0 of 5 1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
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Quality Suites Downtown South
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Quality Suites Downtown South
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40 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Quality Suites Downtown South
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19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 18, 2013

I usually write good reviews but not this time! This hotel was old, run down and tacky! The elevator (1) was slow and small. The excercise room was tiny, the indoor pool was freezing and the hot tub was not hot! The room was shabby, and the tv was circa 1970! The good things were that there was HBO, and... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 3, 2013 via mobile

The overall hotel was outdated, and awful. It was not a good deal for the money you payed. They need to worry less about investing in flat screen TVs and more into repair and maintnince. Don't waste your money!

Was this review helpful? Yes 1
Top Contributor
58 reviews 58 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 20, 2013

When the description says "behind the Shell station" they mean literally backing up to the Shell gas station and convenience store! We brought our high school sports team here because the race at Circuit of the Americas had raised the rates at the airport hotels where we usually stay (see Holiday Inn Express Austin Airport). The place was adequate, not... More 

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Leesburg, Florida
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 1, 2013

This hotel we booked 6 months in advance because of price, as all hotels in Austin sold out for the 3 days of this weekend because of lots of major events going on. Located in a business park area of I-35 and Ben White Blvd East. Ben White Blvd E/W are access roads up to the airport. Roads are very... More 

Was this review helpful? Yes 1
Somerset Village, Bermuda
Top Contributor
274 reviews 274 reviews
57 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed January 23, 2013

One of the older Comfort Suites in need of updating everything was tired from hall carpeting to room carpeting the floor of our room had balls of thread & dirt that had not been swept up from previous occupant...bathroom was tiny & had not been upgraded for years...seat of WC was loose. Not a pleasant experience would not go back.... More 

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 7, 2012

Once I stepped foot inside room, I soon realized why it is worth to pay MORE for a nice hotel. vs going the cheap route to Comfort Suites, specifically this location. Room was not ready until after 4 pm, I was told at 2:30pm day of check it that it would be ready by 3pm. Manager of hotel is rude,... More 

Was this review helpful? Yes 2
Top Contributor
64 reviews 64 reviews
44 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 10, 2012

This property is really not what I expected for the price or the Comfort Suites name. It is aged and maintenance needs to step it up. Bathroom fan doesn't work, toilet runs, shower drips at wall and is ruining the wall, TV reception is poor and ABC, NBC, CBS not on the TV at all. That said, the bed was... More 

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Arlington, Texas, USA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 3, 2012

I was able to get a great room rate here, and was excited as I know Comfort Suites and Comfort Inns are typically very nice and clean (although usually dated). I was wrong. The entire exterior of the hotel needs to meet a power washer! There were bird feces along the sidewalks on the ends of the building near the... More 

Was this review helpful? Yes 1
Fort Worth, Texas
15 reviews 15 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 26, 2012

We stayed at this hotel over Father's Day weekend, mainly due to its location (proximity to Ben White and Interstate 35) and the Comfort Suites name that we have come to rely on for quality. I do not know when I have been more disappointed in a hotel. STRIKE ONE - LOCATION: First, the location is in a high traffic... More 

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Baton Rouge, LA
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 30, 2012

Stayed at this Comfort Inn on March 9, 2012. Total price for a single person, king bed room was $172.45. (Room 149.95, City/County tax $13.50, Occupancy Tax $9.00). Price was a little too steep for a Comfort Inn. I did hear the SXSW Festival was happening. It this was the reason for the high price, it sounds a bit like... More 

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Additional Information about Quality Suites Downtown South

Address: 1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Suites Downtown South 2*
Number of rooms: 50
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Also Known As:
Comfort Suites Downtown South Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

11 photos of this hotel

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Hotel & grounds (2)
Room/suite (3)
Dining (1)
Bathroom (1)
Pool/beach area (1)
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