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Quality Suites Downtown South

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1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
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Quality Suites Downtown South
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Quality Suites Downtown South
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43 reviews from our community

Traveler rating
    4
    14
    11
    7
    7
See reviews for
13
10
8
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Copenhagen
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed two nights at this hotel during SXSW. They charged me a overpriced rate for the stay. I could understand it if the quality of hotel could allow that extremely high price. But the hotel is really in a bad condition. It is worn out and the room is dirty with filthy floors, bed covers with stains, bathroom not... More 

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Louisville, Kentucky
Top Contributor
113 reviews 113 reviews
19 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 5, 2015

Stayed here when my home airport was closed due to the wonderful weather in Nashville. A way from the airport ($20 cab ride) and in a more industrial area... only options for eating are a small thai restaurant (see my review) and a restaurant in the Springhill Hotel nearby. Tbere is a circle K behind the hotel. Basic room, not... More 

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Gonzales, Louisiana
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2015

Stayed Fri-sun nights. Don't know why this is called "Downtown" because not near downtown Austin but is on I-35 which is easy to get to downtown. We visit Austin every couple of months to see family in South Austin. This is convent for us. First time to stay here. Staff is friendly an helpful if need anything but I noticed... More 

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Cleburne, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2014

Decently maintained location and great access to downtown Austin without much traffic. Decent price for an Austin motel. Breakfast both mornings was good. The only negative is navigating Austin streets to get to the motel. Getting out is easy and a big positive for me. This is the second time I've stayed here and plan to return on my next... More 

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Plano, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2014

Once again Choice comes through on a comfortable, clean and relaxing stay. juan was very helpful and gave me a deal on our room. Hotel was clean and I had aa very relaxed stay and good nights sleep. breakfast was good but I think the dining area was a little small for the amount of guest that may stay there.... More 

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Dallas, Texas
1 review
3 of 5 stars Reviewed April 24, 2014

Stayed Just one night so really wasn't expecting much out of it.. quiet hotel friendly staff. Everything was fine, only complaint was my friend and I had to wait about 20 mins for front desk to appear to check us out.

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Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Good day! Thank you for taking the time to review our property. It is with this information that we are able to improve our service and facility, so thanks again for taking time from your schedule to help us improve. I am sorry no one was at the front desk to check you out in a timely manner, I have... More 

Orlando, Florida
Top Contributor
52 reviews 52 reviews
43 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed April 5, 2014

My three-night stay at this hotel was fine. I stayed here from March 25, 2014 - March 28, 2014. My rate was $80 per night. Room - 


 I was given a room on the 2nd floor. It had a king size bed, a desk, flat screen television, small refrigerator, sofa, etc. The room set-up was nice. The bed linens... More 

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Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Thank you for the very detail oriented review of our property! I am grateful for this insight as it gives other travelers a chance to know all he inns and outs of our property! Again, thank you for choosing to stay with us and for giving such an awesome review! Have a great day! Thomas Odom More 

Pensacola, FL
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2013

Stayed one night. The staff was very accommodating, getting us two rooms together with a handicapped room. Nice furnishings. We enjoyed our stay very much. Didn't use the pool or exercise room, but the facilities looked nice.

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Hello and Happy New Year, Thank you so much for taking the time to comment! Without guest feedback, we have no way of knowing what we are doing right or wrong, so again thank you. I have passed on the praise to my staff as well. Have a great day! Thomas Odom GM Comfort Suites Austin, Tx More 

Senior Contributor
35 reviews 35 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 26, 2013 via mobile

This is a good alternative to paying $200+ for a downtown hotel. Just a few minutes south of downtown on I-35. Hotel is tired but clean and rooms are comfortable. Front desk staff was very acommodating in letting me check in early after a redeye flight. Not much around hotel, eateries a few minutes by car. Request a room in... More 

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Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Houston, Texas
Top Contributor
76 reviews 76 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 26, 2013

I have stayed at 95+ Choice Hotel Properties thus far in 2013: This Comfort Suite is okay, seems like older property but clean none the less. It passed my barefoot rule (would I walk barefoot across carpet). The indoor pool was not heated, my grandkids were not too happy about that. I typically stay at newer property further south, but... More 

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Thomas O, Manager at Quality Suites Downtown South, responded to this review

Dear Mr. Charlie H., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

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