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Quality Suites Downtown South

2.0 of 5 1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
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Quality Suites Downtown South
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Quality Suites Downtown South
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40 reviews from our community

Traveler rating
    4
    14
    9
    7
    6
See reviews for
13
10
6
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cleburne, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Decently maintained location and great access to downtown Austin without much traffic. Decent price for an Austin motel. Breakfast both mornings was good. The only negative is navigating Austin streets to get to the motel. Getting out is easy and a big positive for me. This is the second time I've stayed here and plan to return on my next... More 

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Plano, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2014

Once again Choice comes through on a comfortable, clean and relaxing stay. juan was very helpful and gave me a deal on our room. Hotel was clean and I had aa very relaxed stay and good nights sleep. breakfast was good but I think the dining area was a little small for the amount of guest that may stay there.... More 

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Dallas, Texas
1 review
3 of 5 stars Reviewed April 24, 2014

Stayed Just one night so really wasn't expecting much out of it.. quiet hotel friendly staff. Everything was fine, only complaint was my friend and I had to wait about 20 mins for front desk to appear to check us out.

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Good day! Thank you for taking the time to review our property. It is with this information that we are able to improve our service and facility, so thanks again for taking time from your schedule to help us improve. I am sorry no one was at the front desk to check you out in a timely manner, I have... More 

Orlando, Florida
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed April 5, 2014

My three-night stay at this hotel was fine. I stayed here from March 25, 2014 - March 28, 2014. My rate was $80 per night. Room - 


 I was given a room on the 2nd floor. It had a king size bed, a desk, flat screen television, small refrigerator, sofa, etc. The room set-up was nice. The bed linens... More 

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Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Thank you for the very detail oriented review of our property! I am grateful for this insight as it gives other travelers a chance to know all he inns and outs of our property! Again, thank you for choosing to stay with us and for giving such an awesome review! Have a great day! Thomas Odom More 

Pensacola, FL
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2013

Stayed one night. The staff was very accommodating, getting us two rooms together with a handicapped room. Nice furnishings. We enjoyed our stay very much. Didn't use the pool or exercise room, but the facilities looked nice.

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Hello and Happy New Year, Thank you so much for taking the time to comment! Without guest feedback, we have no way of knowing what we are doing right or wrong, so again thank you. I have passed on the praise to my staff as well. Have a great day! Thomas Odom GM Comfort Suites Austin, Tx More 

Senior Contributor
35 reviews 35 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 26, 2013

This is a good alternative to paying $200+ for a downtown hotel. Just a few minutes south of downtown on I-35. Hotel is tired but clean and rooms are comfortable. Front desk staff was very acommodating in letting me check in early after a redeye flight. Not much around hotel, eateries a few minutes by car. Request a room in... More 

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Houston, Texas
Top Contributor
76 reviews 76 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 26, 2013

I have stayed at 95+ Choice Hotel Properties thus far in 2013: This Comfort Suite is okay, seems like older property but clean none the less. It passed my barefoot rule (would I walk barefoot across carpet). The indoor pool was not heated, my grandkids were not too happy about that. I typically stay at newer property further south, but... More 

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Thomas O, Manager at Quality Suites Downtown South, responded to this review

Dear Mr. Charlie H., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

New Smyrna Beach, Florida
Top Contributor
95 reviews 95 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 24, 2013

This is an older hotel but has clean rooms and nice furnishings. A fairly comfortable bed and friendly staff. Housekeeping staff was short on our 2nd day and so we had to ask manager to have our room cleaned at around 2:30 pm. She came right away though. They only had 1 maid on duty for a large 3-story hotel.... More 

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Paderborn, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2013

Although I read the last reviews about this motel, I can't remember anything bad about this motel. The hot tub was even hotter than in some other motels I stayed at, the room was clean. And as in most Comfort Suites/Inn motels I received a good value for my the paid price. Who likes to take the bus, the bus... More 

Was this review helpful? Yes
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Youngstown, Ohio, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2013

We stayed their last weekend the overall hotel was outdated, awful, run down, very very dirty seems like they don't care . Room was shabby . They need to investing money into repair and maintenance . We will not stay their again . Please don't waste your money . I wish to give them zero stars if I have a... More 

Was this review helpful? Yes 1
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Additional Information about Quality Suites Downtown South

Address: 1701 E. St. Elmo Road, Austin, TX 78744 (Formerly Comfort Suites Downtown South)
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Suites Downtown South 2*
Number of rooms: 50
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Also Known As:
Comfort Suites Downtown South Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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