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All 184 Austin hotels

Comfort Suites Downtown South

2.0 of 5 Hotel   |   1701 E. St. Elmo Road, Austin, TX 78744 (South Austin)
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Comfort Suites Downtown South
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Ranked #132 of 184 Hotels in Austin
A recent review
4 of 5 stars Reviewed August 13, 2014
jim m Plano, Texas
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39 reviews from our community

Traveler rating
    4
    13
    9
    7
    6
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12
10
6
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Plano, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2014

Once again Choice comes through on a comfortable, clean and relaxing stay. juan was very helpful and gave me a deal on our room. Hotel was clean and I had aa very relaxed stay and good nights sleep. breakfast was good but I think the dining area was a little small for the amount of guest that may stay there.... More

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Dallas, Texas
1 review
3 of 5 stars Reviewed April 24, 2014

Stayed Just one night so really wasn't expecting much out of it.. quiet hotel friendly staff. Everything was fine, only complaint was my friend and I had to wait about 20 mins for front desk to appear to check us out.

Was this review helpful? Yes
Thomas O, General Manager at Comfort Suites Downtown South, responded to this review

Good day! Thank you for taking the time to review our property. It is with this information that we are able to improve our service and facility, so thanks again for taking time from your schedule to help us improve. I am sorry no one was at the front desk to check you out in a timely manner, I have... More

Orlando, Florida
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed April 5, 2014

My three-night stay at this hotel was fine. I stayed here from March 25, 2014 - March 28, 2014. My rate was $80 per night. Room - 


 I was given a room on the 2nd floor. It had a king size bed, a desk, flat screen television, small refrigerator, sofa, etc. The room set-up was nice. The bed linens... More

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Thomas O, General Manager at Comfort Suites Downtown South, responded to this review

Thank you for the very detail oriented review of our property! I am grateful for this insight as it gives other travelers a chance to know all he inns and outs of our property! Again, thank you for choosing to stay with us and for giving such an awesome review! Have a great day! Thomas Odom More

Pensacola, FL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2013

Stayed one night. The staff was very accommodating, getting us two rooms together with a handicapped room. Nice furnishings. We enjoyed our stay very much. Didn't use the pool or exercise room, but the facilities looked nice.

Was this review helpful? Yes
Thomas O, General Manager at Comfort Suites Downtown South, responded to this review

Hello and Happy New Year, Thank you so much for taking the time to comment! Without guest feedback, we have no way of knowing what we are doing right or wrong, so again thank you. I have passed on the praise to my staff as well. Have a great day! Thomas Odom GM Comfort Suites Austin, Tx More

Senior Contributor
32 reviews 32 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 26, 2013

This is a good alternative to paying $200+ for a downtown hotel. Just a few minutes south of downtown on I-35. Hotel is tired but clean and rooms are comfortable. Front desk staff was very acommodating in letting me check in early after a redeye flight. Not much around hotel, eateries a few minutes by car. Request a room in... More

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Thomas O, General Manager at Comfort Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Houston, Texas
Top Contributor
54 reviews 54 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 26, 2013

I have stayed at 95+ Choice Hotel Properties thus far in 2013: This Comfort Suite is okay, seems like older property but clean none the less. It passed my barefoot rule (would I walk barefoot across carpet). The indoor pool was not heated, my grandkids were not too happy about that. I typically stay at newer property further south, but... More

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Thomas O, Manager at Comfort Suites Downtown South, responded to this review

Dear Mr. Charlie H., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

New Smyrna Beach, Florida
Top Contributor
89 reviews 89 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 24, 2013

This is an older hotel but has clean rooms and nice furnishings. A fairly comfortable bed and friendly staff. Housekeeping staff was short on our 2nd day and so we had to ask manager to have our room cleaned at around 2:30 pm. She came right away though. They only had 1 maid on duty for a large 3-story hotel.... More

Was this review helpful? Yes
Thomas O, General Manager at Comfort Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Paderborn, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2013

Although I read the last reviews about this motel, I can't remember anything bad about this motel. The hot tub was even hotter than in some other motels I stayed at, the room was clean. And as in most Comfort Suites/Inn motels I received a good value for my the paid price. Who likes to take the bus, the bus... More

Was this review helpful? Yes
Thomas O, General Manager at Comfort Suites Downtown South, responded to this review

Dear Michael, Thank you for taking the time to complete an online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Youngstown, Ohio, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2013

We stayed their last weekend the overall hotel was outdated, awful, run down, very very dirty seems like they don't care . Room was shabby . They need to investing money into repair and maintenance . We will not stay their again . Please don't waste your money . I wish to give them zero stars if I have a... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 18, 2013

I usually write good reviews but not this time! This hotel was old, run down and tacky! The elevator (1) was slow and small. The excercise room was tiny, the indoor pool was freezing and the hot tub was not hot! The room was shabby, and the tv was circa 1970! The good things were that there was HBO, and... More

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Downtown South

Address: 1701 E. St. Elmo Road, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites Downtown South 2*
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Also Known As:
Comfort Suites Downtown South Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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