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Hotel San Jose

1316 S Congress, Austin, TX 78704
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Certificate of Excellence 2014
Hotel San Jose
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Hotel San Jose
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253 reviews from our community

Traveler rating
    128
    73
    24
    14
    14
See reviews for
12
95
34
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Although it took 3 phone calls to find the a room I wanted, when I finally spoke to Rheanna at the front desk, all was taken care of. She was so patient and helpful. Be sure to ask for her if you need someone to hold your hand in deciding where you want to stay on the property. Hey, Joser,... More

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Austin, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Being an Austin resident for 9 years, you don't venture to local hotels all that often. But this one has been on my radar for quite some time. Just no reason to pull the trigger... until by default I got a room via my co-worker's inability to cancel her room, more than 48 hours in advance (so beware- of non-cancellation... More

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Meghan H, General Manager at Hotel San Jose, responded to this review

Dear Autvt, I sincerely appreciate your feedback. It’s of utmost importance to The Hotel San Jose team that we serve our guests and customers with approachable, kind and genuine service. With that being said, I agree, the noise and the lack of concern from the front desk are unacceptable. I personally reached out to you today so I could learn... More

Mamaroneck, NY
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel San Jose is certainly the chillest place to stay in Austin in terms of location, landscaping, concept and the great Lake/Flato transformation of a former motor court motel. And I’m happy to report that the staff is more responsive and professional than one usually finds at hotels catering to the young and stylish. When my daughter and I... More

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Salt Lake City, Utah, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this terrific boutique hotel in Austin while visiting Austin for a family wedding. We had a crazy mix on our agenda--family commitments, free time and a fun list of "must see" "must do" Austin experiences to enjoy. The Hotel San Jose is now on OUR list of "must do" experiences when we travel to this great... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are hotels that make their location known by their presence and there are hotels that fully blend with the community, one wouldn't even notice they are there. That is what Hotel San Jose feels like. We were here so that I can attend a convention downtown and I am so glad that we chose to stay here despite the... More

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The Woodlands, Texas, United States
Top Contributor
94 reviews 94 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first thing I notice as I enter the hotel grounds is the dirt path between the buildings and the main office. Its pleasing to the eye, but makes rolling your bag along feel a little awkward. As we were checking in the staff was telling some other guests that this hotel ranked 3rd in the world on some list.... More

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Meghan H, General Manager at Hotel San Jose, responded to this review

Hello Barron, Thank you for taking the time to compose such a thoughtful review of our property. I understand your frustration with our minimal design as it definitely tends to be a draw for some more than others. We certainly hope that when visiting Austin again you'd chose to come back and see us as I'd personally like to be... More

New York City, New York
Top Contributor
59 reviews 59 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are hotels that stand out from their surroundings and make their location a destination. And there are hotels that seamlessly bring out the best in a location and seem a part of its natural fabric -- and with the highest respect and admiration, I think this is why the Hotel San Jose nails it as a must stay in... More

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Chicago, Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I know know this sounds like a repeat of other reviews but the San Jose is that good.This was our first time in Austin and we were debating different neighborhoods.The San Jose is in the perfect location on South Congress if you want the Austin experience.SOCO is very different from downtown and the east side in a good way.I have... More

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Saint Louis, Missouri
Top Contributor
69 reviews 69 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 9, 2014

a 40 room urban bungalow-style hotel tucked behind stucco walls and set amidst lush garden courtyards in the HEART of the SoCo District. First time ever i did not want to check out of the hotel. Dog friendly, laid back atmosphere, delicious food, attentive service, large gathering area with intimate nooks or large tables so you can meet/engage with guests... More

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NYC
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

From the moment of check-in to the moment of check-out, my wife and I couldn't have had a better experience. The hotel itself is very well designed with super comfy beds, pillows and towels. The Malin + Goetz products in the bathroom are great. The staff and service couldn't have been better. We went with 4 friends for ACL and... More

Was this review helpful? Yes 1
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Additional Information about Hotel San Jose

Address: 1316 S Congress, Austin, TX 78704
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Number of rooms: 40
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Also Known As:
San Jose Austin
Hotel San Jose Austin
San Jose Hotel Austin

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