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Hotel San Jose

#21 of 191 Hotels in Austin
Certificate of Excellence
Hotel website
1316 S Congress, Austin, TX 78704
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is probably the coolest hotel I have ever stayed in. The staff was incredibly accommodating. Originally, they booked a room for us near the bar, but it was a little noisy for our tastes. They were totally happy to move us to a quieter room. I recommend staying in the back corner of the property--we basically had a private... More 

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Denver, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

If you can afford to pay a little more and like to stay in unique boutique hotels, you should try Hotel San Jose along South Congress in Austin. The landscaping, pool, lounge, service and hospitality and location amongst the happening hot spot in Austin top the list of great things about this hotel.

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New York City, New York
Contributor
13 reviews 13 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 25, 2015

The Hotel San Jose is a beautifully converted motel with simply and stylishly designed rooms with fine finishes right on South Congress. The rooms are perfectly nice, but the public spaces at the hotel are the real star of the show. The pool is very small, but the surrounding patio and seating areas (which become a bar/lounge until midnight each... More 

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Pasadena, California
Top Contributor
68 reviews 68 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 17, 2015

My hubby and I have stayed several times at this casual, fun, and close-to-everything hotel. It's small, hip, 'green', and overall communicates the vibe of South Congress area very well. Similar to an Ace hotel, it's pretty minimal, hipster heaven, but at the same time unpretentious. BOOK EARLY, it's small hotel and rooms fill up fast. If you have even... More 

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Corpus Christi, Texas
Top Contributor
72 reviews 72 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 13, 2015

In the South Congress (SoCo) area of Austin, across the street from delicious Home Slice Pizza and the venerable Continental Club, around the corner from glorious food trucks, and down the street from vintage clothing and candy, lies the 50's style motor lodge that has been converted into a fun, yet surprisingly peaceful hotel. It is small, but sufficiently appointed,... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2015

We have stayed at the San Jose twice because we love the location and the hotel is beautiful with rustic modern charm. The service is also great and in fact, we found the bartenders to be exceptional. Our last stay was in the courtyard suite for which we paid a premium. The room was large but for the money, not... More 

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Meghan H, General Manager at Hotel San Jose, responded to this review

Dear Mrs. Nevill, I am very sorry to hear that your stay last week was disappointing. I completely agree that wi-fi is a crucial part of a good experience at any hotel, but certainly an expectation at the San Jose. We acknowledge this to be an issue and are working to resolve the weak signal in the area you stayed... More 

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 4, 2015

This is maybe my fifth time (?) staying at this hotel and I had best experience yet. The hotel is always clean, beds are comfy, and staff is always friendly. I really appreciated that this time they went out of their way to make us feel welcome, knowing we were returning. (I mentioned to the manager that my fiancee and... More 

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Houston
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 28, 2015

Our family booked this hotel for a wedding in Austin. Upon arriving that Friday at 3 pm. none of our rooms were ready. We had a rearsal at 5pm. The next morning at 7:30 a film crew arrived and setupu right outside our 4 rooms. The noise was incredible and it woke all of us up on that side of... More 

Was this review helpful? Yes 2
Meghan H, General Manager at Hotel San Jose, responded to this review

Good Afternoon Margaret, I appreciate the feedback about your stay and I apologize that you left having had a negative experience. I would be happy to speak to you further about your stay and ways in which we can improve our level of service. The photo shoot was not approved by the hotel and once we were made aware, I... More 

Lambertville, New Jersey
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 20, 2015

We were touted on this hotel because of its location in one of the happening parts of town. That it was. However, in trying to be cute and avant-garde, the hotel failed. The room was sparse. The floor was concrete, the bed was mediocre, there were no drawers in the room, the bathroom was less than nice. I expected a... More 

Was this review helpful? Yes 2
Sydney
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2015

My husband and I recently stayed at the San Jose hotel during the Honky Tonk festival. We stayed in a suite and found the accommodation to be spacious, the staff friendly and the location right in the heart of things. The hotel is in a street filled with restaurants and shopping, and there was a vibrant atmosphere to the area... More 

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