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Econo Lodge Austin

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9102 Burnet Road, Austin, TX 78758 (Formerly Ramada Limited)
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1 room 1 adult
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Econo Lodge Austin
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44 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 weeks ago

This was a very clean room, had all the amenities we needed. Very friendly staff, nice touch with coffeemaker, microwave, ironing board, nice furniture. Close to restaurants, close to major shopping centers, accessible.

Helpful?
Thank Manny V
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 13, 2015

Stayed here over 2nd weekend of ACL and all in all the room was what you'd expect, (nothing special),and the breakfast was the same (so went out and got real food). But the real kicker was the lack of any customer service help in house and the fact that I got charged for the room a second time once I... More 

Helpful?
1 Thank Seth B
Kingman, Arizona, United States
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 8, 2015

This hotel was what you would expect for the price. The staff was friendly but immediately when I opened the door to the room, there was a smell of cigarettes and this was a non-smoking room. When I turned on the AC, there was a musty smell which overpowered the cigarette smell and after it ran for a while, I... More 

Helpful?
Thank Greg P
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 27, 2015

The staff was friendly enough but that wasn't enough for me to stay there again.....ever. We had loads of crickets in the bed, luggage, and clothes. Before leaving we had to go through our stuff to make sure we didn't bring anything home. It is not the best of areas and parking there as awful. The last night I was... More 

Helpful?
Thank Aubrey H
Tapan P, General Manager at Econo Lodge Austin, responded to this review

I want to apologize about the crickets issues you had while you were here. It is a cricket season in central Texas. We see crickets everywhere. We do everything in our power to make sure they are dead and does not bother any of our guests. At times, it is very difficult to manage them as they come in big... More 

Cuthbert, tx
1 review
1 of 5 stars Reviewed September 22, 2015

On Friday the man at the front de was very rude to members of my party! He was loud and argued about a key. Will not stay there again Was treated like gum on the bottom of his shoe. Other front desk workers were helpful and courteous. Smoking area was in a dark corner.

Helpful?
Thank mayr169
Tapan P, General Manager at Econo Lodge Austin, responded to this review

I apologize you felt that we were rude. I want to assure you that it was not our intentions. The person who came to get the keys for the room was not a registered guest. We will never issue a key to someone else or anyone that do not have ID. It was for your safety and privacy. That person... More 

Grapevine, Texas
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 29, 2015

If you're looking for a no-frills, inexpensive place to stay, this is a grest choice. The staff wss very friendly, and the rooms were clean and nice. Not fancy, but a good deal for the price. Make sure you use the entrance off Burnett Road becsuse the entrance off the frontsge road has a couple of large drop offs that... More 

Helpful?
1 Thank StretchandCompany
Tapan P, General Manager at Econo Lodge Austin, responded to this review

Thanks for taking time to review your stay. We are very glad that you had a pleasant stay. Hope to see you soon again. Econo Lodge Management. More 

Clinton, Wisconsin
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 21, 2015

Note: If you don't care that this hotel sells intrusive ads on it's WiFi, then skip the opening paragraph that follows. Otherwise, read on! If I have one complaint about this Econo Lodge, it's that this trip marks the second time I've seen a hotel sell advertising on its WiFi service. As I mentioned in another review about a different... More 

Helpful?
1 Thank Mike S
Tapan P, General Manager at Econo Lodge Austin, responded to this review

Thanks for taking time to review your stay. We are very glad that your stay was very comfortable and our staff was very helpful to satisfied your needs. On WIFI issue, I apologize about the ads that you encounter when you logged in our network. I assure you that we do not make a dime on those ads and it... More 

Columbus, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2015

Very reasonably price, and nice rooms. Don't let the location put you off. Very happy with the hotel, will return. Plenty of food options, shopping not too far away. Did not eat the breakfast due to not waking up earlier enough, so I can not comment on that.

Helpful?
Thank Leslie M
Tapan P, General Manager at Econo Lodge Austin, responded to this review

Thanks so much for taking time to survey your stay. We are very glad that you had a pleasant and safe stay at our hotel. We will continue to improve and keep making sure that you have a pleasant stay every time you visit us. Sincerely, Econo Lodge Management. More 

amarillo, tx
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 2, 2015

Positives are that the staff was nice and helpful, quiet area and a/c, fridge, tv, hot water, etc worked well. Plus I liked you could get coffee, tea or hot chocolate 24/7 in lobby and no wifi code needed. That being said...keys had to be redone the 2nd day, main plugs undone-behind bed at check-in so only had a few... More 

Helpful?
Thank rebeccatx
Tapan P, General Manager at Econo Lodge Austin, responded to this review

I apologize that your stay was not up to par. I assure you the issues you have brought up has been discussed with my staff and action plan has been in place to make sure that this does not happen again. I hope you give us another chance to show that we have improved and we do listen to our... More 

Dallas, Texas
Level Contributor
187 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed May 27, 2015

Needed a location close to the UT Balcones Research Center. All other options in the area were well over $100 except for here. Turned out to be an excellent choice. Large room, clean, etc.. If you just need an overnight bed in this area of Austin, its a fine choice. Several decent restaurants walkable across the street.

Helpful?
1 Thank Ron and Jeanne B
Tapan P, Manager at Econo Lodge Austin, responded to this review

Thanks so much to take time to review your stay at our hotel. We appreciate your feedback. We were very glad that you had a clean and pleasant stay. Hope to see you soon again. Sincerely, Econo Lodge Management. More 

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