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Courtyard Austin North/Parmer Lane

3.0 of 5 12330 N IH-35, Austin, TX 78753
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Certificate of Excellence 2014
Courtyard Austin North/Parmer Lane
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Courtyard Austin North/Parmer Lane
Courtyard Austin North/Parmer Lane
Courtyard Austin North/Parmer Lane
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100 reviews from our community

Traveler rating
    47
    44
    7
    1
    1
See reviews for
21
20
9
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Austin North/Parmer Lane
See the most recent reviews
Houston, Texas
Top Contributor
102 reviews 102 reviews
46 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 24, 2012

I spent a night here in Sept. The staff was great at making recommendations and the hotel has a shuttle to take you to restaurants and shopping within 5 miles. Rooms are clean and comfortable. My bed was hard and I would have liked a refrigerator in my room. They have the usual Marriott restaurant downstairs. Fruit was very fresh.

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Dear Guest! Thank you so much for taking the time to rate us and comment about your stay at TripAdvisor. The feedback that we receive is so valuable in the improvement process. At the first of October, we got refrigerators and microwaves in nearly 75% of the rooms and plan to have the last 25% delivered just after the first... More 

The Woodlands, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed August 31, 2012

One of the best hotels we've stayed at in a long time. Extremely comfortable king sized bed, large room & exceptionally clean. Very pleasant lobby area with a "bistro" serving snacks, coffees & wine. The staff were very warm & friendly. The only thing missing was a refrigerator, which we commonly use on our travels. Will definitely stay here again... More 

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to rate our wonderful hotel! As I have said on numerous occassions, we love hearing about the experiences that our guests had. That is how we grow as an organization and as a team! Our Bistro is a great place! It has wide open spaces to stretch out and relax as well as several... More 

Roseburg, Oregon
Top Contributor
63 reviews 63 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 31, 2012

We spent two comfortable nights at this Courtyard during our visit to Austin. The lobby and rooms of the hotel have recently been updated. Everything looked and smelled new and fresh. The lobby is one of the “new-concept” Courtyards with Starbucks products and a Bistro, which we did not use. The lobby is very spacious. The rates were very reasonable,... More 

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you for choosing to stay at our hotel and also for reviewing us on TripAdvisor! We do have a very nice hotel and since we are just a month older than three years old, we are fortunate enough to have several of the newest products and features such as the larger open spaces, the Bistro, Starbucks, and... More 

Top Contributor
53 reviews 53 reviews
47 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 22, 2012 via mobile

Very nice hotel: Clean, quiet rooms Nice design and decoration Functional and well run organisation Freindly and professional staff Convenient location Good rates Wifi ok ...only very good comments, but for the breakfast issue, which is common to all "new-concept" Courtyard hotels: why speculate on Starbucks products, by selling them at too high prices?!

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you for taking the time to rate us on TripAdvisor, it truly does mean a lot to see what our guests have to say about us! As you pointed out, there are several great features about being a newer Courtyard and having the Bistro! One of the best parts is the Starbucks products that we are able... More 

Redondo Beach, California, United States
Top Contributor
57 reviews 57 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 21, 2012

I really enjoyed my stay at this Courtyard. The lobby and rooms have been recently renovated and are comfortable. The staff was very friendly and it is conveniently located near several places to eat (although you'll probably need a car to get there). I would stay hear again the next time I'm in Austin.

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you very much for taking the time to review our wonderful hotel on TripAdvisor! We are very glad that you enjoyed your stay while you were here too. The team works very hard to ensure that each guest is completely satisfied from check-in to check-out. In addition, they also do a great job of keeping the hotel up. The... More 

2 reviews
5 of 5 stars Reviewed August 15, 2012 via mobile

Very clean, comfortable room. I have paid more for a lot less! Free WiFi, comfortable bed, & super nice staff. My only complaint, no fridge or microwave in room but we knew that before booking & booked anyway because of the great price. There is a microwave in lobby to use if needed. Lots of extra plug-ins in room for... More 

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for choosing to stay here! We do offer a wonderful product and have quite an amazing staff. Just so you are aware, we do have some refrigerators available for use on a first come first serve basis right now. Soon, hopefully we will have them in all of the rooms as that is something that we are currently... More 

Amarillo, Texas
1 review
4 of 5 stars Reviewed August 12, 2012

I just wanted to let you know that I stayed in this hotel on the evening of 8-6-12 and had a great experience. The staff was especially knowledgeable and friendly. After a bad experience a few weeks before at a Comfort Suites in Nashville, TN, I was happy to be treated with such respect and to be shown appreciation for... More 

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Susan, Thank you very much for taking the time out of your busy schedule to rate our wonderful property! As I have said time and time again, we pride ourselves on great customer service here at the Courtyard Austin North and will go out of our way to ensure each guest is completely happy! In reference to the room smelling... More 

Huntington Beach, California
1 review
5 of 5 stars Reviewed August 11, 2012

We stayed there for one night during a house hunting trip. The front desk person was very accommodating and gave us a room away from the I35. It was quiet, clean and very comfortable. All the room and bathroom equipment worked and looked new. There is a special place to print boarding passes and the wifi worked in our room.... More 

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you so much for taking the time to write a review for us on Trip Advisor. Guest service is one of our top priorities and we want to ensure that each and every guest gets treated with the utmost respect and admiration! Being that we are the newest Courtyard in Austin at three years old, we had... More 

San Antonio
Contributor
18 reviews 18 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2012

Stayed a night while visiting family in Austin. I prefer Marriott branded hotels and this was the cheapest in Austin on the night we stayed. Got in late and left early, so didn't experience much of the hotel beyond the room. Check-in was the fastest I've ever had and the front desk was quite pleasant. Room was nice and recently... More 

Was this review helpful? Yes
CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review

Dear guest, Thank you very much for taking the time to rate us on Trip Advisor, these ratings really help not only us grow and improve but, help fellow travelers as well! Our team works very hard to maintain the look and appeal of the rooms to ensure they remain in the same condition they were when we opened our... More 

Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 13, 2012

Stayed here for two nights. The hotel is clean and comfortable - updated lobby, but it's close to the highway and the traffic noise comes right through the windows. The staff at the restaurant are very accommodating and friendly.I would stay here again, but only if i could get a room on the quiet side.

Was this review helpful? Yes
Management response:

Dear Guest, First of all, I would like to thank you for taking the time to submit a comment on our Trip Advisor page. This site allows us another avenue to hear what the guests think of how we are doing. In reference to your stay, I would like to apoligize for the noise from the highway that you encountered... More 

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Additional Information about Courtyard Austin North/Parmer Lane

Address: 12330 N IH-35, Austin, TX 78753
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Austin North/Parmer Lane 3*
Number of rooms: 145
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Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Hotel Style:
#69 Business Hotel in Austin

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