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Courtyard Austin North/Parmer Lane

3.0 of 5
12330 N IH-35, Austin, TX 78753
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Courtyard Austin North/Parmer Lane
Ranked #29 of 179 hotels in Austin
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62 reviews from our community

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Date Rating
Colorado Springs, Colorado
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 24, 2012 via mobile

Well-maintained, renovated property with a friendly, energetic staff. Beds are very comfortable, rooms are well-furnished. Lobby is attractive, breakfast convenient, reaonably-priced. We always stay here when visiting Austin and have had uniformly good experiences. Recommend asking for rooms on the wing away from I35 if you are a light sleeper.

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USA
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 1, 2012

After staying for 3 nights around Thanksgiving, we would describe this hotel as clean but not spotless and the staff as friendly though not trained to a professional level. The hotel is not very old but unattended maintainence problems are developing already. In our room, the very doors to the shower had not been installed correctly and did not close... More

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See 4 more reviews by WorldwidetravelerUsa for Austin
Austin, Texas
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 30, 2012

This property is convenient to all areas of Austin. A little close to the I35 corridor but I did not find the traffic to cause any noise issues. there are no resturants inthe immediate area. You will have to drive to them. Hotel was clean and orderly. Staff was professional and helpful. Rooms wre current and new. The mattesses wfirm... More

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See 3 more reviews by Yogi459 for Austin
Houston, Texas
Top Contributor
92 reviews 92 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 24, 2012

I spent a night here in Sept. The staff was great at making recommendations and the hotel has a shuttle to take you to restaurants and shopping within 5 miles. Rooms are clean and comfortable. My bed was hard and I would have liked a refrigerator in my room. They have the usual Marriott restaurant downstairs. Fruit was very fresh.

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
October 2, 2012

Dear Guest! Thank you so much for taking the time to rate us and comment about your stay at TripAdvisor. The feedback that we receive is so valuable in the improvement process. At the first of October, we got refrigerators and microwaves in nearly 75% of the rooms and plan to have the last 25% delivered just after the first... More

The Woodlands, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 31, 2012

One of the best hotels we've stayed at in a long time. Extremely comfortable king sized bed, large room & exceptionally clean. Very pleasant lobby area with a "bistro" serving snacks, coffees & wine. The staff were very warm & friendly. The only thing missing was a refrigerator, which we commonly use on our travels. Will definitely stay here again... More

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012

Thank you for taking the time to rate our wonderful hotel! As I have said on numerous occassions, we love hearing about the experiences that our guests had. That is how we grow as an organization and as a team! Our Bistro is a great place! It has wide open spaces to stretch out and relax as well as several... More

Roseburg, Oregon
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 31, 2012

We spent two comfortable nights at this Courtyard during our visit to Austin. The lobby and rooms of the hotel have recently been updated. Everything looked and smelled new and fresh. The lobby is one of the “new-concept” Courtyards with Starbucks products and a Bistro, which we did not use. The lobby is very spacious. The rates were very reasonable,... More

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012

Dear Guest, Thank you for choosing to stay at our hotel and also for reviewing us on TripAdvisor! We do have a very nice hotel and since we are just a month older than three years old, we are fortunate enough to have several of the newest products and features such as the larger open spaces, the Bistro, Starbucks, and... More

Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 22, 2012 via mobile

Very nice hotel: Clean, quiet rooms Nice design and decoration Functional and well run organisation Freindly and professional staff Convenient location Good rates Wifi ok ...only very good comments, but for the breakfast issue, which is common to all "new-concept" Courtyard hotels: why speculate on Starbucks products, by selling them at too high prices?!

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012

Dear Guest, Thank you for taking the time to rate us on TripAdvisor, it truly does mean a lot to see what our guests have to say about us! As you pointed out, there are several great features about being a newer Courtyard and having the Bistro! One of the best parts is the Starbucks products that we are able... More

Redondo Beach, California, United States
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 21, 2012

I really enjoyed my stay at this Courtyard. The lobby and rooms have been recently renovated and are comfortable. The staff was very friendly and it is conveniently located near several places to eat (although you'll probably need a car to get there). I would stay hear again the next time I'm in Austin.

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012

Thank you very much for taking the time to review our wonderful hotel on TripAdvisor! We are very glad that you enjoyed your stay while you were here too. The team works very hard to ensure that each guest is completely satisfied from check-in to check-out. In addition, they also do a great job of keeping the hotel up. The... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 15, 2012 via mobile

Very clean, comfortable room. I have paid more for a lot less! Free WiFi, comfortable bed, & super nice staff. My only complaint, no fridge or microwave in room but we knew that before booking & booked anyway because of the great price. There is a microwave in lobby to use if needed. Lots of extra plug-ins in room for... More

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
September 3, 2012

Thank you for choosing to stay here! We do offer a wonderful product and have quite an amazing staff. Just so you are aware, we do have some refrigerators available for use on a first come first serve basis right now. Soon, hopefully we will have them in all of the rooms as that is something that we are currently... More

Amarillo, Texas
1 review
4 of 5 stars Reviewed August 12, 2012

I just wanted to let you know that I stayed in this hotel on the evening of 8-6-12 and had a great experience. The staff was especially knowledgeable and friendly. After a bad experience a few weeks before at a Comfort Suites in Nashville, TN, I was happy to be treated with such respect and to be shown appreciation for... More

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CourtyardAusNorth, Front Office Manager at Courtyard Austin North/Parmer Lane, responded to this review
August 14, 2012

Susan, Thank you very much for taking the time out of your busy schedule to rate our wonderful property! As I have said time and time again, we pride ourselves on great customer service here at the Courtyard Austin North and will go out of our way to ensure each guest is completely happy! In reference to the room smelling... More

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Additional Information about Courtyard Austin North/Parmer Lane

Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Courtyard Austin North/Parmer Lane Hotel
Address: 12330 N IH-35, Austin, TX 78753
Phone Number:
Region: United States > Texas > Austin
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotels in Austin
#49 Business Hotels in Austin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard Austin North Parmer is conveniently located at IH-35 and Parmer Lane, and offers guests easy access to the State Capitol Plaza, the University of Texas, the Domain Shopping Center, the Austin Zoo and more. The hotel offers high-speed wireless Internet Access, an on-site restaurant, and fitness room. Guests will also enjoy newly designed King or Queen rooms, or a King Suite that features plush mattresses, crisp linens and a flat-screen TV. ... more   less 
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