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Courtyard Austin North/Parmer Lane

#70 of 190 Hotels in Austin
Certificate of Excellence
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12330 N IH-35, Austin, TX 78753
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Courtyard Austin North/Parmer Lane
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123 Reviews from our TripAdvisor Community

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Traveler rating
    59
    49
    9
    3
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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    (123)
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    (33)
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Dallas, Texas
1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

You will hear everything your neighbor does. I do not recommend this hotel at all. Our neighbors were 4 college age kids laughing and talking loudly from 2:20AM to 4:30AM. We lost a lot of sleep. Stay away

Was this review helpful? Yes 1
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you so much for the feedback, it is with feedback as such we are able to constantly improve the value to our customers. We will definitely see how we can better manager the noise in the future so that it is not such a disturbance. Again my sincere apologies go out to you and your family for not allowing... More 

Eindhoven, The Netherlands
Level Contributor
134 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 1 week ago

Am actually still currently staying at this property. However after 1 night, I already know how the coming days will be. Location: Depends on what you want to do. For me, it was close enough to my work. As for shopping options, very close to Round Rock Premium Outlet or to other shopping areas including downtown. Close to both the... More 

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Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Nldogbert, Thank you so much for the detailed information provided within the review. I completely understand how frustrating it can be to have a room that smells of smoke and a concept that does not fit your travel needs. We are currently in the process of upgrading and replacing the pillows which I know will make huge difference in the... More 

Atlanta, GA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Right now I'm sitting on the bed in my room listening to the guests next door talk abut their relationship. Yes...that means I can hear every...single...word. I've stayed in dozens of hotels but this is NUTS. The first night, I figured the guy next door was just loud and obnoxious, but after these new folks checked in, it had nothing... More 

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Lag N, I wanted to say thank you for providing us the feedback on our establishment. I understand how disturbing it can be for you to hear the conversation a neighbor is having. We will take that feedback and see how we can improve. I hope you have a fabulous week and we will hopefully have an opportunity to see... More 

San Antonio, tx
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location was a little hard to get to. The staff was courteous and nice. The room was clean and spacious. The decor was modern-like and didn't feel like a hotel. The Bistro was well-stocked for breakfast and lunch. Free wifi available.

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you so much for your feedback. We look forward to you staying with us in the future, Brian Long General Manager More 

Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Courtyard Inn is in need of an updating! The lobby has been updated and is nice. The staff is very pleasant. My first room the TV did not work so the had me switch to another room where the AC was VERY noisy. Free WIFI speed is terrible! If you need to get some real work done pay for... More 

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Reford B, We appreciate you taking the time to provide us with your valuable feedback. We are in hopes that this experience did not stir you away from the brand or our hotel in the future. We continuously make improvements and it is feedback as such that allows us to be steered into the right direction to meet our travelers... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed awhile back but this is a great hotel very clean; I felt like I was the first person to ever have my room. Staff was very nice and checked me in promptly. It is also a very peaceful and quiet hotel. I felt safe the entire time.

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Chelsea, Thank you so much for proving us your feedback. We are so glad to hear your stay was enjoyable and that we will see you in the future. Brian Long General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

This place was great. Great customer service and breakfast. Not to mention having a Starbucks located inside the motel. The rooms were good as well nice interior and comfy beds. Will be going again and telling people about it.

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

We appreciate the positive feedback and hope to see you in the near future. If I can be of assistance when your future travels bring you back please let me know, Sincerely, Brian Long General Manager More 

Dallas, Texas
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The folks at this Courtyard went above and beyond for my husband and me during our anniversary weekend. We selected this property because of it's relative close proximity to downtown, and I was able to use my points for a complimentary stay. They delivered flowers and cake to our room per my husband's pre-planning. This was definitely above and beyond... More 

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Heather A, It sounds like an amazing time! I am so thankful you took the time to provide us with your feedback. Anniversaries are so special and when we can help you remember them, that's when we feel we have done our jobs correctly. We look forward to seeing you for your next anniversary so we can make another memorable... More 

Houston, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here just 1 night while we were shopping for a new boat on Lake Travis. I was immediately hooked when I noticed the decor was minimalist, but warm and inviting, and the front desk staff friendly and welcoming. Our room on the 4th floor was spacious and beautifully decorated with updated colors and dark woods,... More 

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

KCnana2014, Thank you so much for your review. I hope you found the right boat, I am sure you are excited to get it out on the lake. We are so happy to hear you enjoyed the flatbreads, they are amazing! We can only hope we see you again in the near future and hope you enjoy that boat! Thank... More 

Texas
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 21, 2015

Stayed 2 nights last week on business. Had a 5th floor room facing the interstate (yes it fronts right on I-35) but was really surprised that the room was very quiet and the shades kept the light out. Starbucks on site for morning latte was great. The rooms were just about what you would expect from a mid-range Marriot property;... More 

Was this review helpful? Yes
Brian L, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

TXrocklobster, Thank you so much for providing your feedback. The Starbucks is a great addition and the location is definitely great as it pertains to local restaurants and shopping. We appreciate you staying with us and look forward to seeing us in the future, Thanks, Brian Long More 

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