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Courtyard Austin North/Parmer Lane

#58 of 191 Hotels in Austin
Certificate of Excellence
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12330 N IH-35, Austin, TX 78753
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Courtyard Austin North/Parmer Lane
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Courtyard Austin North/Parmer Lane
Courtyard Austin North/Parmer Lane
Courtyard Austin North/Parmer Lane
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109 reviews from our community

Traveler rating
    53
    46
    7
    1
    2
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24
22
9
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Brownsville, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We(husband, son, and I) stayed a night. I asked for a room not by the elevator since I am a light sleeper(we all slept good) so the only next available was the very spacious handicap accessible. This gave my 7yr old room to play. The room was clean and comfortable. We had great access to and from COTA MotoGP. Breakfast... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your feedback regarding your recent stay! We appreciate your business and look forward to seeing you again in the future. Best, Lance More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a very unexpectedly nice room at a Courtyard in Dallas and a bad experience at the Spring Hills Suites across the street recently, I decided to try this property in Austin. This hotel was either very new or recently refurbished. My room was quite spacious and well appointed. The A/C worked almost too good. Almost on par with Marriott... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you so much for your feedback regarding your stay! We appreciate you staying with us and look forward to your next visit to Austin. Best, Lance More 

1 review
5 of 5 stars Reviewed March 8, 2015 via mobile

We stayed Mar. 6-8 and the staff was very friendly! They were very professional, as I expected nothing less. The room was very clean, BUT when we walked in, we noticed our refrigerator was not cool(ing), and once we called down and told them, they immediately offered us another room, which was just as clean and appropriate. I needed to... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Fayetteville, NC
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2015

Grace at the front desk is the best. Checked in last Saturday evening and checked out Sunday, 3/1. She helped me Sunday morning with directions to the Shoppes at Tech Bridge. Patricia, my housekeeper, was wonderful! This was my third visit in two years. The hotel stills looks and feels brand new!

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Denton, Texas
2 reviews
5 of 5 stars Reviewed February 26, 2015

The staff here is very nice! I really appreciate the mints the young lady at the front desk found me as I was hurriedly on my way out for the evening. The market is great to grab quick snacks or medicine, and the atm inside the hotel is very convenient. This hotel is really lovely, I don't know if it's... More 

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Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

We appreciate your positive feedback regarding your recent stay at the Courtyard Austin North. I will share your kind words with our entire team. Should you need anything in the future please consider me at your service. Have a good weekend! Lance More 

Marshall, Texas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 22, 2015

Went to Austin to see family, conduct some business and take my son to a event and to visit the UT campus. This hotel was offered at a great price on my favorite online booking service, and I bought a two night stay without knowing exactly what property had been chosen. I am a value hunter, so I use this... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Good morning James, Thank you so much for taking the time to share your feedback regarding your stay at the Courtyard Austin North. We appreciate your kind words about the hotel and I will certainly share that with our entire team. Should you need anything in the future, please consider me at your service. Best, Lance More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I booked an online reservation just hours before arriving, but they had a room ready for us when we got there. The woman at the front desk was SO NICE, as were all the staff we encountered throughout our stay. The room was reasonably large, comfortable and clean with no noticeable noise issues to speak of (perhaps this varies by... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2015 via mobile

I'm in this hotel right now and while everything is relatively new, the staff are friendly and the location is great... I can't hear myself think. The road noise is the kind that will wake you up in the middle of the night when a big truck comes down the interstate. Looking at the windows no real effort has been... More 

Was this review helpful? Yes 1
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Austin North/Parmer Lane. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or... More 

Dallas, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

My wife and I visited Austin for a birthday party. We stayed at Courtyard Austin North on Saturday night (01/03/2015). The hotel appeared to be a fairly new property. The room was very clean and comfortable. The staff was very friendly. Due to the short stay, we did not utilize any of the facilities outside of the room.

Was this review helpful? Yes 1
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for sharing your kind words about your experience at the Courtyard Austin North! We appreciate you staying with us and look forward to seeing you in the future. Have a great weekend! Best, Lance More 

Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

The location to the Domain is great with places to eat and shop! The people working here are friendly and want to help you. The room is nice and clean. I will say the shower in my room need updating and a good scrub. The grout was dirty and peeling.

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Good afternoon, Thank you for your feedback about your stay, we appreciate it! Thank you for your kind words about our staff and room. I will certainly share that with our team. Also, please accept my apology for the issues in the bathroom. Please know that we are addressing the issues in the bathroom. Should you need anything in the... More 

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