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Courtyard Austin North/Parmer Lane

#56 of 191 Hotels in Austin
Certificate of Excellence
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12330 N IH-35, Austin, TX 78753
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Courtyard Austin North/Parmer Lane
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Courtyard Austin North/Parmer Lane
Courtyard Austin North/Parmer Lane
Courtyard Austin North/Parmer Lane
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107 reviews from our community

Traveler rating
    52
    45
    7
    1
    2
See reviews for
23
21
9
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (30)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (22)
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed Mar. 6-8 and the staff was very friendly! They were very professional, as I expected nothing less. The room was very clean, BUT when we walked in, we noticed our refrigerator was not cool(ing), and once we called down and told them, they immediately offered us another room, which was just as clean and appropriate. I needed to... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Fayetteville, NC
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Grace at the front desk is the best. Checked in last Saturday evening and checked out Sunday, 3/1. She helped me Sunday morning with directions to the Shoppes at Tech Bridge. Patricia, my housekeeper, was wonderful! This was my third visit in two years. The hotel stills looks and feels brand new!

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Denton, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff here is very nice! I really appreciate the mints the young lady at the front desk found me as I was hurriedly on my way out for the evening. The market is great to grab quick snacks or medicine, and the atm inside the hotel is very convenient. This hotel is really lovely, I don't know if it's... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

We appreciate your positive feedback regarding your recent stay at the Courtyard Austin North. I will share your kind words with our entire team. Should you need anything in the future please consider me at your service. Have a good weekend! Lance More 

Marshall, Texas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 22, 2015

Went to Austin to see family, conduct some business and take my son to a event and to visit the UT campus. This hotel was offered at a great price on my favorite online booking service, and I bought a two night stay without knowing exactly what property had been chosen. I am a value hunter, so I use this... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Good morning James, Thank you so much for taking the time to share your feedback regarding your stay at the Courtyard Austin North. We appreciate your kind words about the hotel and I will certainly share that with our entire team. Should you need anything in the future, please consider me at your service. Best, Lance More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

I booked an online reservation just hours before arriving, but they had a room ready for us when we got there. The woman at the front desk was SO NICE, as were all the staff we encountered throughout our stay. The room was reasonably large, comfortable and clean with no noticeable noise issues to speak of (perhaps this varies by... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2015 via mobile

I'm in this hotel right now and while everything is relatively new, the staff are friendly and the location is great... I can't hear myself think. The road noise is the kind that will wake you up in the middle of the night when a big truck comes down the interstate. Looking at the windows no real effort has been... More 

Was this review helpful? Yes 1
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Austin North/Parmer Lane. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or... More 

Dallas, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

My wife and I visited Austin for a birthday party. We stayed at Courtyard Austin North on Saturday night (01/03/2015). The hotel appeared to be a fairly new property. The room was very clean and comfortable. The staff was very friendly. Due to the short stay, we did not utilize any of the facilities outside of the room.

Was this review helpful? Yes 1
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for sharing your kind words about your experience at the Courtyard Austin North! We appreciate you staying with us and look forward to seeing you in the future. Have a great weekend! Best, Lance More 

Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

The location to the Domain is great with places to eat and shop! The people working here are friendly and want to help you. The room is nice and clean. I will say the shower in my room need updating and a good scrub. The grout was dirty and peeling.

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Good afternoon, Thank you for your feedback about your stay, we appreciate it! Thank you for your kind words about our staff and room. I will certainly share that with our team. Also, please accept my apology for the issues in the bathroom. Please know that we are addressing the issues in the bathroom. Should you need anything in the... More 

Edmond, Oklahoma
Senior Contributor
24 reviews 24 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 23, 2014

The hotel is nice - updated deco, clean spacious room. Kids can sleep anywhere, and my husband sleeps like the dead. I didn't get a wink, though - the bed was so HARD. I've been on lots of vacations, and this was the most uncomfortable bed I've EVER been in. Our air mattress is better. Also, we booked through Marriott.... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Please accept my sincere apologies for the issues you experienced during your stay. Should you need anything in the future please consider me at your service. Best, Lance More 

Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 6, 2014

We were only in town for 1 night for ACL, and chose North Austin for easier access to 35 back to Dallas. The Courtyard more than met our expectations! The room was clean, nice/modern & stylishly decorated! The sheets were soooo soft!! My one complaint, the water pressure!! I was scared to wash my hair for fear that I would... More 

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

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