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All 184 Austin hotels

Courtyard Austin North/Parmer Lane

3.0 of 5 Hotel   |   12330 N IH-35, Austin, TX 78753
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Ranked #45 of 184 Hotels in Austin
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed August 21, 2014
Burro_racer New York, New York, United States
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96 reviews from our community

Traveler rating
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    6
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    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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New York, New York, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed August 21, 2014

Enjoyed my stay due to helpful, friendly front desk staff. Selection of food in the shop is poor - mostly processed meat, but they do have ice cream. Stayed in accessible room with a shower you could drive a wheel chair into. Floor leveling was wrong so water flooded the bathroom during a short shower instead of going down the... More

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Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. We will update your account to reflect that you would like a non accessible room. We apologize for the inconvenience this caused you during your stay. Everything we do is aimed at providing you... More

Dallas
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2014

We attended the Vietnamese Airborne annual reunion that weekend and got special group rates which included continental breakfast. Upon arrival, welcome banners for our group were hung at the entrance; we were greeted with pleasant hosts and bottles of water. We asked to be on the first floor and our request was immediately satisfied. We saw newspapers, drinks, and coffee... More

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Dallas, Texas
Top Contributor
59 reviews 59 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 10, 2014

I had a comfortable stay at this hotel during the weekend of my birthday. Although I didn't request an early check-in time prior to my arrival, the hotel staff kindly obliged to a last minute morning check-in. I requested a room away from the elevator and again, the request was met. The hotel room was up-to-date with contemporary furniture, television,... More

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

san antonio, tx
Contributor
20 reviews 20 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 21, 2014

Let me start with the usual: Rooms are great, they're spacious, great bathrooms, yada yada. Now here comes the fun. While staying in Room 135 (at the end of the hall), Austin experienced a true Texas thunderstorm; a regular gully-washer. In fact, the storm was so vicious that I awoke at midnight, decided to take a trip to the bathroom,... More

Was this review helpful? Yes 2
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

This place was nice indeed. The rooms were nice a spacious. The staff was nice and knowledgeable. I would definitely stay there again. The place was also located in a great area. I was able to shop for a few items at the grocery store and keep in the mini fridge. The beds were comfortable. Shower and bath were nice.... More

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Senior Contributor
36 reviews 36 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed one night for a quick tour of Austin and to see the bats fry from the Congress Street Bridge. A short drive from the bridge. Hotel staff were very friendly and helpful. Room was clean and comfortable. Prices were reasonable and parking was complimentary.

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Richardson, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed here for two nights. Pros: *Unfailingly nice employees. Every employee was very friendly and courteous. My check-in was the fastest ever - literally less than two minutes. *Very clean hotel. *Modern rooms. Cons: *The walls are paper thin. I've stayed at many hotels so it's not like I don't expect to hear my neighbors somewhat. However, this was... More

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your experience with the Courtyard Austin North/Parmer Lane. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address... More

Waterford, Michigan
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 27, 2014

I've done a lot of travelling lately, typically staying in Hampton Inns or Courtyards, and they've all had a number of things not right. This place was just short of perfect. The GOOD: COMFORTABLE BED!! Firm, but not rock hard. Room was VERY clean Shower had good water pressure Stand-up shower (I don't think I had a handicap room, it... More

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Snyder, Texas
Top Contributor
81 reviews 81 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 22, 2014

My grandkids & I stayed here after a hard day of play! I was exhausted, went to bed & it was not horribly hard but uncomfortably hard. Very unusual for a Marriot! No breakfast in the morning, a bistro which is ok but my grandkids love breakfast at our hotels! Ok for the price, easy on & off of 35... More

Was this review helpful? Yes 1
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Courtyard Austin North/Parmer Lane was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Menlo Park, California
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 11, 2014

Just checked out. Had booked two queens and asked for a room on backside of hotel. Instead was told at 10pm I was getting the last room in the hotel - a first floor handicapped King facing the highway. Open drapes, look at headlamps. Room was perfectly fine. Handicapped showers are messy and have no place to put soap or... More

Was this review helpful? Yes
Lance T, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your experience with the Courtyard Austin North/Parmer Lane. You indicated in your response that your Overall Stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More

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Additional Information about Courtyard Austin North/Parmer Lane

Address: 12330 N IH-35, Austin, TX 78753
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Austin North/Parmer Lane 3*
Number of rooms: 145
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Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin

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