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Staybridge Suites Austin NW

3.0 of 5 13087 US Hwy 183 North, Austin, TX 78750
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Certificate of Excellence 2014
Staybridge Suites Austin NW
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Staybridge Suites Austin NW
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135 reviews from our community

Traveler rating
    84
    34
    11
    3
    3
See reviews for
37
23
11
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorba Linda, California
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Location was convenient, reasonable rates. Free snack type meals on Tues, Weds, Thurs with beer and wine (although the ran out of wine on Tues. night 1/2 hour in and on Weds. they had someone watching). Asked for a quiet room and was told I got that. Ended up on the 1st floor, near an exit door and stairs, both... More 

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Sandipatter, Thank you for investing your time in reviewing our hotel. We always aim to wow our guests and are disappointed to have missed such an opportunity with you. Please know your concerns have been addressed with our staff in hopes of improving our hotel. We hope that you would be so kind as to give us another chance... More 

Garland, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I took my 3girls(13,11,&10) to Austin for the weekend and chose this hotel due to the good reviews it got. If I could give 10 stars I would. Perfect for family. Room was quiet and clean. Beds were amazing. Breakfast was great. Staff was AWESOME.

Was this review helpful? Yes 2
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear James N, Thank you for providing feedback regarding your stay at the Staybridge Suites Austin Northwest. We are thrilled to hear that our “staff was awesome”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer a complimentary breakfast and are delighted you were able to enjoy... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently for a business meeting in Austin. The location was convenient for that meeting. I was happy with the friendly staff, clean and comfortable room, wifi, happy hour and breakfast. I did not have the opportunity to try the other amenities but I expect that they would also be nice. I will definitely stay here again when... More 

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear ShStSt, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear you were “happy with the friendly staff”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer a complimentary breakfast and are delighted you were able to enjoy... More 

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2014

I made a last minute 1 night reservation before departing Austin. The staff were warm and welcoming and the hotel looks fairly new with an inviting great room/breakfast room upon entering. I was asked my room preference and was promptly given a room key in spite of arriving early. The suite was large and spacious with a kitchenette fully stocked... More 

Was this review helpful? Yes 1
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Airrice19, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear that our hotel offers “convenience and value”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are delighted you were... More 

Birmingham, Alabama
Contributor
11 reviews 11 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 9, 2014

Do forgive me I forgot to post and who helped me. Very busy with work. Back to my review. Stayed the week before Thanksgiving. Check in: Top notch! We checked in quite late 11pm to be exact. The young lady at the front desk was so very kind, knowledgeable, and courteous! Any question I had (which were many), she said... More 

Was this review helpful? Yes 2
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear AlabamaGirl06092012, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear we have made a return guest out of you. We work hard in providing our guests with a well-maintained property and are touched that you took notice. As you mentioned, we do offer a complimentary breakfast buffet and are delighted... More 

Houston
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 4, 2014

From the moment we were checked in by Paula at the front desk we knew this would be an excellent place to stay. It was. First, the room was immaculate and spacious. True, it is not a 2 room suite but a 'mini' suite with a 'privacy' wall. Nevertheless it was more than adequate. Had dishwasher soap, paper towels, 4... More 

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Michael S, Thank you for providing feedback regarding your stay at the Staybridge Suites Austin Northwest. We are delighted to hear that our hotel is a “great place to stay”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary high-speed internet... More 

Peoria, Arizona
Top Contributor
71 reviews 71 reviews
31 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here while visiting family in Leander. It was an easy drive to there home. The staff was friendly, the property was well kept and has good areas to walk the dog. Breakfast was really good and the staff in the breakfast area did a great job of making us feel at home. Would recommend this property to anyone... More 

Was this review helpful? Yes 1
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear JohnF023, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear you had a “wonderful stay” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are delighted... More 

Houston, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed over Thanksgiving for 5 nights. The staff is pleasant, and helpful. The beds are very Comfortable, much better than most Hotels we have stayed at lately. The dinners during the week are really nice. My Husband really enjoyed. Just wish they had cleaning and dinner on the Weekends also. The Pet fee for us is $$$. We take... More 

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Kalime, Thank you for providing feedback regarding your stay at the Staybridge Suites Austin Northwest. We are delighted to hear that “the staff is pleasant, and helpful”. We strive in providing our guests excellent quality service and are touched that you took notice. As you mentioned, we do offer a light meal Tuesday-Thursday and are so pleased you were... More 

Lewisville, Texas
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Hotel is new but feels very cookie cutter. Basic but good. Clean rooms. Reception area isn't very welcoming. Food and drink are average and should only be consumed if you have no time available for real food at a nearby location. Will only be back if all of the other prefered hotels are full.

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Zychman, Thank you for investing your time in reviewing our hotel. We are delighted to hear that the fundamentals of our hotel are nice. We strive in providing our guests with a well-maintained property and are so pleased to have accomplished said task. Our complimentary breakfast and social reception tend to be a crowd favorite, so we are disappointed... More 

Reno
1 review
5 of 5 stars Reviewed November 5, 2014

great hotel! Great reception and continental breakfast. The staff was very nice and very helpful. There is a refrigerator and microwave. Nice, comfortable bedding and the room was very clean. Excellent maid service as well

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Formula12014, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are delighted to hear we are a “great hotel”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer a complimentary breakfast and are thrilled you were able... More 

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Additional Information about Staybridge Suites Austin NW

Address: 13087 US Hwy 183 North, Austin, TX 78750
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin NW 3*
Number of rooms: 80
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Also Known As:
Staybridge Suites Austin
Hotel Style:
#14 Best Value Hotel in Austin
#15 Family Hotel in Austin
#19 Business Hotel in Austin
#48 Romantic Hotel in Austin

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