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All 182 Austin hotels

Staybridge Suites Austin NW

3.0 of 5 Hotel   |   13087 US Hwy 183 North, Austin, TX 78750 (Northwest Austin)
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87%
Ranked #23 of 182 hotels in Austin
A recent review
4 of 5 stars reviewed 1 week ago
Lrph Keller, Texas
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93 people have reviewed this hotel

Traveler rating
    54
    26
    7
    3
    3
See reviews for
28
20
10
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Keller, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Staybridge suites for 2 weekend nights with our kids. We had some noisy neighbors the second night, and the front desk staff was very helpful when we were unable to get the attention of said neighbors to keep it down. They also offered us a rollaway bed after we realized that the beds were... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

For spring break 2014 we stayed here for one night...I must say that from the beginning to the end my experience was wonderful! The staff's only concern and priority is making sure that their guests are well cared for! Brianna at the front desk came to my rescue and allowed me print the rental contract for our cabin! Also, they... More

Was this review helpful? Yes 2
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are delighted to hear you consider our hotel as a “home away from home”. We strive in providing extraordinary quality service and are thrilled you took notice. We look forward to seeing you during your next trip to Austin and would like to... More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

Loved tempo this hotel set with food & drinks provided Tues-Thurs creating fun social environment. The hotel also provided breakfast daily with different food on the menu as well. Staff was friendly as well!

Was this review helpful? Yes 2
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Firstly, thank you for providing feedback regarding your stay at the Staybridge Suites Austin Northwest. As you mentioned, we do offer complimentary breakfast and social receptions and are glad you were able to enjoy them during your stay. We strive in providing excellent quality service and are pleased you took notice. We hope to see you during... More

Austin, Texas
1 review
4 of 5 stars Reviewed February 14, 2014

In town for the weekend and was having a hard time getting a room to suit our needs. No problem, Brittney saves the day!! She addressed our concerns and got us into the DREAM room we were looking for and fast!! Will definitely deal with her again

Was this review helpful? Yes
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear you day was saved. We are delighted to hear that our hotel had the “dream room” you were looking for. We look forward to seeing you during your next stay in Austin. Again, thank you for providing feedback regarding... More

Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2014

My stay in Austin for two months at the Staybridge Suites in NW Austin has been very pleasant. The location is central to many shopping and dining opportunities. I enjoy the many bike lanes on nearby streets which I use on a regular basis. Manager Jesse greets all of his guests in a personable and professional manner and makes them... More

Was this review helpful? Yes 1
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear your stay as been “very pleasant”. We are also delighted to hear that our entire staff had a “personable attitude”. We strive in providing excellent quality service and are pleased you took notice. Thank you again for supplying feedback... More

Wake Forest, North Carolina
1 review
5 of 5 stars Reviewed January 17, 2014

I've stayed at this Staybridge Suites many times for work and have always enjoyed my stay. However, they went above and beyond during my last stay with them which was for personal reasons; the passing and funeral of my son. The entire staff made me and my family feel at home as best they could during just a terribly emotional... More

Was this review helpful? Yes
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear our hotel has “outstanding service” and are thrilled again to hear our “entire staff made you and your family feel at home”. We strive in providing excellent quality service and are so happy you were able to experience it... More

Austin, Texas
1 review
5 of 5 stars Reviewed January 16, 2014

I have been using this hotel for the past four months to bring multiple people to Austin for Business purposes. They have gone above and beyond for us providing the highest level of customer service. The Director of Sales, (ask for Matt) has even found other accommodations for me at a sister property when we required a room short notice... More

Was this review helpful? Yes
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for providing feedback regarding your stay at the Staybridge Suites Austin Northwest. We are delighted to hear our staff has “gone above and beyond” for you and have “provided the highest level of customer service”. We strive in providing utmost quality service as well as providing a well-maintained property, therefore are pleased you took notice.... More

Warwick, New York
2 reviews
5 of 5 stars Reviewed January 14, 2014

Our family stayed at this hotel during for a number of days around my Godson's funeral. Every single staff member made us feel at home....managers, desk clerks, housekeeping staff, engineering, food service. They could not do enough to help us deal with our pain. They went above and beyond our expectations. I am a former AGM of a full service... More

Was this review helpful? Yes
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are so happy to hear our staff “made you feel at home”. We are also glad to hear “they went above and beyond your expectations”. We take pride in providing excellent quality service and are so touched you took notice. Once again, thank... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed January 9, 2014

This hotel is peaceful, beautifully kept and has a homelike atmosphere. The staff members, especially Brittney, were very friendly, professional and truly made guests feel welcome. Throughout the week, they were always happy to do whatever they could to make my stay pleasant and restful. The kitchenette was well equipped and clean. The room/suite was inviting and very comfortable.

Was this review helpful? Yes
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Thank you for taking the time in reviewing the Staybridge Suites Austin North. We are so happy to hear that you a “wonderful” stay at our hotel. We strive to work hard in providing exceptional quality service and keeping a well-maintained property and are glad that you took notice. Thank you again for review the Staybridge Suites Austin North. We... More

Irvine, California
1 review
5 of 5 stars Reviewed December 22, 2013

Very clean hotel. Receptionists are all very friendly and helpful. The place is filled with homelike atmosphere and genuine Texas hospitality. They provide mighty breakfasts every morning and complimentary dinners Tue-Thu.

Was this review helpful? Yes
SD_GM92131, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin North. We are so delighted to hear that our hotel is a “great place to stay.” We are also glad to hear that our staff was friendly and helpful. We strive to work hard in providing exceptional quality service and are glad you took notice.... More

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Additional Information about Staybridge Suites Austin NW

Also Known As:
Staybridge Suites Austin
Address: 13087 US Hwy 183 North, Austin, TX 78750
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Austin
#19 Family Hotel in Austin
#33 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin NW 3*
Official Description (provided by the hotel):
The Staybridge Suites Austin Northwest is located in the Music Capital of the World, Austin, TX. An all new extended stay hotel in the heart of the Arboretum District. We are located minutes from all of Austin s major attractions, including Lakeline Mall, the Arboretum Shopping Center & the new Domain Mall/Business District. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Texas Capitol Building, the Austin Convention Center, Frank Erwin Center, and University of Texas at Austin Hook m Horns! The Austin-Bergstrom International Airport (AUS), and Lake Travis are minutes away from this brand new extended stay Austin Hotel. The New Staybridge Suites Austin Northwest is an All-Suite extended stay hotel with interior corridors offering spacious two bedroom, one bedroom, and studios with fully-equipped kitchens, living room, work areas with oversized desk and executive chair. Free wired & wireless Internet in all guest rooms. At Staybridge Suites Austin Northwest enjoy a complimentary daily hot breakfast buffet and Sundowner Receptions including beer, wine, and a light meal. Grab a snack at the convenience store or use the business center with high-speed Internet access. Complimentary guest laundry facilities, 24-hour fitness center, outdoor pool, and courtyard with gas BBQ grills. ... more   less 
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