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All 183 Austin hotels

Staybridge Suites Austin NW

3.0 of 5 Hotel   |   13087 US Hwy 183 North, Austin, TX 78750 (Northwest Austin)
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Staybridge Suites Austin NW
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88%
Ranked #11 of 183 hotels in Austin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Gary D
  • Overview
  • Reviews (115)
  • Photos (47)
  • Amenities
  • Room tips (22)
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115 people have reviewed this hotel

Traveler rating
    73
    27
    9
    3
    3
See reviews for
33
20
10
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
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  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just wanted to rave about the excellent service that I received at the Staybridge, the staff have been very professional and respectful of my needs. One staff member, Noma has been the bright spot in both the beginning and end of my work day. Her pleasant and helpful attitude is very refreshing.

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled you hear you “rave about the excellent service” you received from our hotel. We strive in providing outstanding quality service and are touched you took notice. We appreciate your compliment to Norma and agree that she is one of the many... More

Houston, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I I traveled to Austin recently on a business trip and the employee’s at this hotel went above and beyond to make sure my stay was pleasant. Charlotte, at the front desk, and Noma who was over the evening reception made my stay most enjoyable. They truly made themselves available and were looking for ways to help. Overall the hotel... More

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are delighted to hear our hotel is a “great place to stay”. We work hard in providing outstanding quality service and are thrilled to have accomplished said task. We appreciate your compliments to Charlotte and Norma and agree that they are quite the... More

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel for for about 6 weeks and couldn't be happier. My family is going through a particularly stressful time (purchasing a home) and this hotel has been a great comfort to us. It's truly like a little home. The hotel is quite, the other travelers are friendly and the staff is always accommodating. I love... More

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear you are currently having a “comfortable long term stay” at our hotel. We work hard in providing all the comforts of home and are delighted to hear you think of us as a temporary one. As you mentioned, we... More

Harker Heights, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When I booked this reservation a month in advance of the event we were attending, I was told that I could check in early (around noon) at my request. The hotel policy is 3:00pm check-in, and that was what we were told when we arrived between 1200 & 1:00pm. I explained my prior coordination with an enployee, and was told... More

Was this review helpful? Yes 1
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are pleased to hear that we have “great staff” at our hotel. We strive in providing outstanding quality service and are delighted to have accomplished said task. As you mentioned, we do offer a complimentary breakfast to our guests and are delighted you... More

1 review
5 of 5 stars Reviewed 3 weeks ago

the hotel is good for my family. people is very nice and open to help us. It's kid friendly. The breakfast service is great . Especially I have to mention Charlotte Noma. She is very kindly and always provide professional services to us. My kids like her very much.

Was this review helpful? Yes
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear we are a “good hotel with good breakfast”. We work hard in providing our guests with a memorable experience and are pleased to have accomplished said task. We strive in providing outstanding quality service and are touched you took... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staybridge Austin Northwest is a great hotel, especially for an extended stay. It is clean, and the staff is very friendly. We especially enjoyed Noma, Charlotte, and Mannie. They are so helpful with whatever you need and their friendliness makes the stay more like home than a hotel.

Was this review helpful? Yes 1
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear we are a “great hotel”. We strive in providing a well-maintained property, as well as outstanding quality service and are touched you took notice. We hope to see you during your next trip to Austin. Again, thank you for... More

Georgetown, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just wanted to say I really enjoyed the hospitality and friendliness of the staff here, especially Charlotte and Norma, who were very helpful in recommending area restaurants and attractions. I would recommend this hotel highly to friends and coworkers.

Was this review helpful? Yes 2
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are delighted to hear we provide “excellent hospitality” at our hotel. We work hard in providing outstanding quality service and are touched you took notice. We look forward to serving you and future travelers alike during future Austin trips. Again, thank you for... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Good and convenient location. Very clean & quiet with very helpful staff, never had any major issues. Charlotte was extremely helpful and made the stay exceptional. I was there 6 weeks on business and definitely would return.

Was this review helpful? Yes 2
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear our hotel is “very clean & quite with very helpful staff”. We work hard in providing our guests with a memorable experience and are delighted to have accomplished said task. We look forward to your next stay with us... More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let's see, for starters, the hotel is okay...much better than the Candlewood Suites my company occupied 3 weeks prior to landing here at the Staybridge NW! Members of my company have been here since early April 2014 and we are still here working long days. The last thing on my mind when returning to my hotel is a horrible room... More

Was this review helpful? Yes 2
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are delighted to hear that our hotel’s “customer service is simply remarkable”. We work hard in providing outstanding quality service and are touched you took notice. We are thrilled to have been able to reach above and beyond your expectations of our hotel... More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the hotel itself is average, it is clean, comfortable and convenient. Most importantly, Charlotte Fisher and Norma (kitchen) make my stay very pleasant. They are professional, friendly, personable, pleasant and accommodating. My company and I are still staying here. We all travel for work throughout the US, so we see hotels from bad to luxurious. What makes my stay... More

Was this review helpful? Yes 2
General M, General Manager at Staybridge Suites Austin NW, responded to this review

Dear Valued Guest, Thank you for taking the time in reviewing the Staybridge Suites Austin Northwest. We are thrilled to hear our staff makes your “stay very pleasant”. We strive in providing outstanding quality service and are delighted to have accomplished said task. We hope to see you and your co-workers again, during your next Austin travels. Once more, thank... More

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Additional Information about Staybridge Suites Austin NW

Address: 13087 US Hwy 183 North, Austin, TX 78750
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin NW 3*
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Also Known As:
Staybridge Suites Austin

47 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Austin #10 Family Hotel in Austin #11 Spa Hotel in Austin #15 Best Value Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Staybridge Suites Austin Northwest is located in the Music Capital of the World, Austin, TX. An all new extended stay hotel in the heart of the Arboretum District. We are located minutes from all of Austin s major attractions, including Lakeline Mall, the Arboretum Shopping Center & the new Domain Mall/Business District. Guests will enjoy having easy access to the 6th Street arts and entertainment district, Texas Capitol Building, the Austin Convention Center, Frank Erwin Center, and University of Texas at Austin Hook m Horns! The Austin-Bergstrom International Airport (AUS), and Lake Travis are minutes away from this brand new extended stay Austin Hotel. The New Staybridge Suites Austin Northwest is an All-Suite extended stay hotel with interior corridors offering spacious two bedroom, one bedroom, and studios with fully-equipped kitchens, living room, work areas with oversized desk and executive chair. Free wired & wireless Internet in all guest rooms. At Staybridge Suites Austin Northwest enjoy a complimentary daily hot breakfast buffet and Sundowner Receptions including beer, wine, and a light meal. Grab a snack at the convenience store or use the business center with high-speed Internet access. Complimentary guest laundry facilities, 24-hour fitness center, outdoor pool, and courtyard with gas BBQ grills. ... more   less 
Number of rooms
80

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