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Staybridge Suites Austin NW


Hotel class 3.0 of 5
13087 US Hwy 183 North, Austin, TX 78750
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Best fare found from San Francisco to Austin: €140

Reviews you can trust

92% Recommend
4.5 of 5 stars 13 reviews
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[ Date ] [ Rating ]
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5 of 5 stars
punjab2009   1 contribution
san diego, calif
Nov 21, 2009 | Trip type: Family

The Hotel is great, coming from California..this hotel had everything i was looking for buffet breakfast everyday(and not always the same thing)free laundry..who gives free laundry no one does that, the front desk staff was great, and it knew all of the places to go and see in Austin. They have a Sundowner reception on Tuesday,Wednesday and thursday nights from... more

Great Hotel
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4 of 5 stars
SFAgentIntern   1 contribution
El Paso
Nov 13, 2009 | Trip type: Business, Solo travel

Amazing property, concept, and team. EVERYONE from management, front desk staff, breakfast/hors d'ouvres host, maintenance guy, to housekeeping staff has been all smiles and bend-over-backwards. That's impressive for a property like this. The suites are immensely cozy (as in comfy, not small). There is great natural light as well as ambient light, very ample closet space and, again, a super... more

Management response from
Adam Kipple, General Manager

Great Feedback!! I want you to know how much my property and myself appreciate the kind words you had about your experience here at the Staybridge Suites Austin Northwest. We all take pride in the level of service we offer and love to hear how your trip into Austin was at our hotel. The Staybridge Brand is a wonderful hotel...

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5 of 5 stars
StateFarmStudmuffin   1 contribution
Austin
Oct 26, 2009 | Trip type: Business

Antonio is amazing. He is so nice. He treated Ricardo Sempertegui and I with great customer service. I love this place. It has everything you need at one low price. Antonio is everywhere and always there when you need him. more

Management response from
Adam Kipple, General Manager

Hello, Thank you for taking the time to let us know how you enjoyed your stay at the All New Staybridge Suites Austin Northwest! It was great to see that Antonio had an impact on your stay for the level of service he provided. He is a valuable associate at the hotel and we are very lucky to have him...

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5 of 5 stars
Sfintern   1 contribution
raymondville, tc
Oct 26, 2009 | Trip type: Business

I have been staying at the staybridge on and off for 4 months for training for work. Jason the manager is great!!!!! The happy hour is good and the beer is cold. Customer service is great from the staff to managers. The rooms were clean and the staff accomdated our every need. It is the best place to stay in... more

Management response from
Adam Kipple, General Manager

Good Morning, I wanted to thank you for taking the time to respond on your experience with us at the Staybridge Suites Austin Northwest. We truly value each and every guest and it’s great to hear that you have enjoyed your time with us during your visits to the Austin area. I will be sure to share the comments with...

Great hotel
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4 of 5 stars
heatmon2099   1 contribution
Texas
Oct 26, 2009 | Trip type: Business, Solo travel

Great hote. Very clean and professional staff. Have been a repeat customer for the last 3 months. more

Management response from
Adam Kipple, General Manager

Hello, I want to thank you for taking the time to post your comments about your most recent stay with us. We truly appreciate you being a loyal and repeat guest at the All New Staybridge Suites Austin Northwest. It is our pleasure being your hotel of choice when visiting the Austin area. If there is anything we can do...

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4 of 5 stars
OrangeLeopard   13 contributions
South Texas
Sep 6, 2009 | Trip type: Family

Stayed in a 2 BR, 2 BA suite. Pros: New hotel, very clean, friendly staff, great price (especially for Austin on a Sat. night when the Horns are playing at home), convenient location, free wireless internet. Con: We have stayed in quite a few Staybridge 2 BR, 2BA suites--this one was by far the tiniest. The bedrooms and baths were... more

Management response from
Adam Kipple, General Manager

Good Afternoon, I wanted to thank you for the comments you had regarding your stay with us at the All New Staybridge Suites Austin Northwest. We truly appreciate being your hotel of choice while in Austin and the loyalty you have with the Staybridge Brand. We hope that the service we provided ensured you had a perfect stay. If there...

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5 of 5 stars
Buster6141   2 contributions
Michigan
Aug 20, 2009
1/1 found this review helpful

We were part of a wedding booking. The staff was very helpful on restaurants, sites, etc. They had an evening happy hour on Tues-Thurs. Rooms were clean and spacious. They made every effort to accomodate our every request. The breakfast was above and beyond expectations. Hotel was quiet at night when trying to sleep. Washers/dryers are free. An overall excellent... more

Management response from
Adam Kipple, General Manager

Good Afternoon, I wanted to thank you for the kind words you had regarding you experience with us at the Staybridge Suites Austin Northwest. It is truly our pleasure having you as our guest and we are very pleased to find out you had a perfect stay. Please consider us your hotel of choice the next time you are in...

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2 of 5 stars
JCChamberlain68   1 contribution
Houston, Texas
Jul 28, 2009 | Trip type: Family
1/1 found this review helpful

Fitness center machines not working and water dispenser had no water all weekend. Asked for crib and no one ever called us back. Asked for advice on things to do and told to google it. No manager on duty. I called their 800 number and they took my complaint and said the property manager would call me back. It has... more

Management response from
Adam Kipple, General Manager

Good Afternoon, Let me first apologize for the experience you had during your visit to our hotel. This is not typical of the level of service that is delivered at this location. We have definitely made adjustments where needed, to ensure this sort of situation does not occur in the future. I want to personally thank you for bringing this...

Good choice
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4 of 5 stars
DanielDP   47 contributions
Houston, Texas
Jul 8, 2009 | Trip type: Couples

The hotel offers a quality stay at a decent price and I would recommend it unless you need to stay closer to downtown. The hotel is located halfway between downtown Austin and Lake Travis. Nice staff: check-in/check-out with a smile. The bedroom (ensuite studio) was clean, with a comfortable bed, although the AC was noisy: I would prefer a duct... more

Management response from
Adam Kipple, General Manager

Good Afternoon Thank you for your comments regarding your most recent stay with us at the Staybridge Suites Austin Northwest. I do apologize for the noise you encountered with your AC unit being more audible that you would have preferred. We hope this did not make your stay an unpleasant one as we truly appreciate having you as our guest....

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5 of 5 stars
julianwh   1 contribution
Austin, TX
Jun 29, 2009

This Staybridge is brand new and the rooms are really comfortable and spacious. The staff was always friendly. The free breakfast was the best perk and free dinners on Tuesday-Thursday. I would definitely recommend to friends and family when they come to Austin. more

Management response from
Adam Kipple, General Manager

Good Afternoon, Thank you so much for taking the time to post your comments about the All New Staybridge Suites Austin Northwest. It’s always great to see when our guests have a great experience and we truly appreciate you choosing our hotel during your need in the Austin area. If there is anything we can do for you in the...

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Staybridge Suites Austin NW Also Known As

  • Staybridge Suites Austin
Address: 13087 US Hwy 183 North, Austin, TX 78750