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All 184 Austin hotels

Hilton Garden Inn Austin North

3.0 of 5 Hotel   |   12400 North IH-35 Building C, Austin, TX 78753
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82%
Ranked #32 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed July 14, 2013
rfarquhar
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208 people have reviewed this hotel

Traveler rating
    125
    45
    26
    4
    8
See reviews for
50
37
14
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
There are newer reviews for Hilton Garden Inn Austin North
See the most recent reviews
1 review
4 of 5 stars Reviewed July 14, 2013

The staff was absolutely amazing, the hotel is in a great location, and the furnishings and décor were well maintained but a bit worn. I was not happy that for the three days we were there our suite was not vacuumed nor were the bathroom floors mopped. And for me, the most important part was that the bed was so... More

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Richmond, United States
1 review
5 of 5 stars Reviewed July 10, 2013

Great staff and service. Everybody was very helpful. We were attending a wedding and many of the family were staying at this hotel. Breakfast was delicious and the room was very comfortable. We enjoyed the stay so much we stayed an extra day which the front desk was more than happy to accomadate.

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Plano, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 30, 2013

My 2nd stay at the Hilton Garden Inn and it was just as nice as the first. Front desk staff are awesome. Our greeting was warm and friendly and they offered freshly baked cookies and cold bottled water as we checked in. The room was clean and the beds are so comfortable! Breakfast cooked to order was as good as... More

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Westampton, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

Our family stayed at the Hilton Garden Inn North, Austin, TX for a family wedding and had a great experience! Every staff member was pleasant courteous and knowledgeable. Every request was fulfilled by all members of the staff, especially requests for directions and places to visit. The "Inn" went above and beyond with assistance for the wedding. We highly recommend... More

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Plano, United States
1 review
5 of 5 stars Reviewed June 24, 2013

No problems at all. Breakfast was excellent. They have a restaurant for the breakfast made to order. Staff friendly. Prompt check in and check out. I would recommend if you need a place to stay in North Austin.

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A TripAdvisor Member
5 of 5 stars Reviewed June 24, 2013

I stay here for business and I can't say enough good things about this hotel and the staff. They go out of their way to make your stay comfortable; it's like my home away from home! I would recommend this hotel to anyone staying in the Austin area.

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College Station, United States
2 reviews
4 of 5 stars Reviewed June 20, 2013

Front desk staff very helpful and attentive. Breakfast was outstanding! Rooms were clean and adequate (we had a king and couch in our room). Hotel is a bit hard to know how to access until you do the first time. You would think it would be noisy right on Interstate 35 but it was totall quiet inside. Very small pool... More

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Seattle
Top Contributor
57 reviews 57 reviews
55 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 20, 2013

Sorry to disagree with the most recent reviews but we found our one night stay simply average and the hotel was dated compared to other Hilton Garden Inns we have stayed at in the past. As a comparison, we also stayed at the HGI at the Arboretum on this same trip to Austin and that hotel was far superior to... More

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Dallas, Oregon
2 reviews
5 of 5 stars Reviewed June 13, 2013

I would recommend this Hotel for Business and Pleasure. The location is great, friendly staff and I felt very secure in this hotel since I was traveling alone on business. Bed was comfortable and Internet speed was good. I would definitely stay there again.

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Pennsylvania
Top Contributor
83 reviews 83 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

I wrote a review about the HGI Austin north over a year ago, and felt compelled to write an update after nearly 18 months of bi-weekly stays. Not a thing has changed, which is a good thing, as this HGI has consistently exceeded all expectations. Much of the original staff is still in place and are as awesome as ever,... More

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Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
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Also Known As:
Hilton Garden Inn Austin North Hotel Austin

264 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Austin #14 Green Hotel in Austin #32 Spa Hotel in Austin #33 Family Hotel in Austin #44 Romantic Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin near the Texas State Capitol, downtown entertainment district, and University of Texas hotels. It is close to area attractions like the Round Rock Premium Outlet Mall and several sports venues. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary high-speed Internet Access, and 32” TV. The property also features a swimming pool, fitness room, and on-site dining/lounge at the Great American Grill. ... more   less 
Number of rooms
1

Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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