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All 182 Austin hotels

Hilton Garden Inn Austin North

3.0 of 5 Hotel   |   12400 North IH-35 Building C, Austin, TX 78753
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Hilton Garden Inn Austin North
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81%
Ranked #32 of 182 hotels in Austin
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
Dawn H Dallas, United States
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169 people have reviewed this hotel

Traveler rating
    102
    34
    22
    3
    8
See reviews for
38
30
12
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

I was not impressed with any of the amenities. Free breakfast was advertised but not provided. I felt the room was overpriced by $100 and the bed was rock hard. This would not be my first choice in hotels in the future.

Review collected in partnership with Hilton Garden Inn

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Houston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The price was good and the room is was you would expect (it is a Hilton Garden Inn) BUT the staff is wonderful. Helpful, polite and do it all with a smile. I will go back. We had a breakfast as part of a group so I cannot comment on the "normal" food. The food we were served was well... More

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Bedford, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

While this hotel is just a little difficult to get to during rush hour, it's a gem. The staff could not have been more welcoming and genuine. The location in North Austin was perfect for my stay and the drive to downtown was only 24 minutes during rush hour. Clean, well-maintained, and an inviting place to stay. I'll be back!

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Corpus Christi, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've used this location for at least 5 business related stays. Excellent service, excellent sleep quality and cleanliness. Although I've never utilized the diner in the evenings, I have enjoyed a quality breakfast. The reception area rivals that of the more expensive hotels. The location provides access to several area restaurants and places to shop.

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Washington DC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel due to its proximity to where I was going to be working. They were friendly helpful and very accommodating. Close by restaurants and other activities were nice. Highway sounds (I35) were present but did not intrude upon sleep.

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HGINorthAustin, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you so much for the great review! We are glad you are enjoying you stay and look forward to seeing you again soon! More

Coeur d'Alene, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Having spent many visits at this hotel, this visit fell below expectation. They recently underwent a renovation and to my surprise, the nightly rate increased almost 20% and overall quality dropped equally.

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Property11, General Manager at Hilton Garden Inn Austin North, responded to this review

Hi Deborah, Thank you for your honest feedback regarding your recent stay with us. We strive to provide the best possible service to all of our guests and failed to do that with you. We would love to hear more regarding your stay so we can improve upon that and ensure that we continue to exceed your expectation and be... More

Iola, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great staff, very friendly. Good cookies in the evening. TV is a bit small and fitness center could use some additional equipment. May seem a bit far from downtown but is actually only 15 minutes away and out of the Austin chaos. Overall great hotel for the money

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Property11, General Manager at Hilton Garden Inn Austin North, responded to this review

Dear Gary, Thank you for your feedback and we are delighted to hear that you enjoyed your recent stay with us. We are working deligently in improving our fitness facility so we can exceed your expectation. We will also be offering healthy granola bars to go along with the irresistible cookies. Please feel free to contact me directly if I... More

Alice, Texas
Top Contributor
70 reviews 70 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here overnight while watching hockey. Checked in about 3pm, and was greeted by Cindy who was very nice, got checked in right away and she put me on the 5th floor and I appreciated that cause,she was right its very quiet up there. Thanks! This room was very cozy, it had a fridge micorwave, one-cup coffeemaker, chair ( not... More

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Property11, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you so much for your positive feedback, we are pleased to hear that you enjoyed your recent stay with us. Please do not hesitate to contact me directly if we can assist you in any future reservations at our hotel while you are in Austin. Thank you again and have a wonderful day! Eric Chen General Manager Hilton Garden... More

Atlanta, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice place, really. Staff was professional and pleasant. The one problem I reported to them was fixed by the time I got back to my room that night. Only point I'd make to you is to get a room on the back of the hotel. For those used to very quiet nights, rooms facing the road are likely to be... More

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Property11, General Manager at Hilton Garden Inn Austin North, responded to this review

Dear Brian, Thank you for your positive feedback regarding your recent stay with us. We understand the road noise challenge we face with some of our rooms and are pleased to hear that we were able to fix the issue for you during your stay with us. Please do not hesitate to contact me directly for any future reservations and... More

Austin, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Our stay in the Austin Hilton Garden Inn on I-35 was nearly ideal. The room and bed were excellent, as was the breakfast. The notable only negative to our stay was that the shower offered very little water pressure. The fitness room was bit cramped also, but had good equipment.

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Additional Information about Hilton Garden Inn Austin North

Also Known As:
Hilton Garden Inn Austin North Hotel
Hilton Garden Inn Austin North Hotel Austin
Address: 12400 North IH-35 Building C, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Austin
#14 Green Hotel in Austin
#38 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin near the Texas State Capitol, downtown entertainment district, and University of Texas hotels. It is close to area attractions like the Round Rock Premium Outlet Mall and several sports venues. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary high-speed Internet Access, and 32” TV. The property also features a swimming pool, fitness room, and on-site dining/lounge at the Great American Grill. ... more   less 
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