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aloft Austin at the Domain

#52 of 191 Hotels in Austin
Certificate of Excellence
3.0 of 5
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11601 Domain Drive, Austin, TX 78758
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aloft Austin at the Domain
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Ranked #52 of 191 Hotels in Austin
Certificate of Excellence
A recent review
4 of 5 stars Reviewed September 18, 2013
HappyTraveler3434 Milwaukee, Wisconsin
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for aloft Austin at the Domain
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Austin, Texas
Level Contributor
198 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
1 of 5 stars Reviewed September 18, 2013

I am usually very happy with SPG properties, but this stay was one of the most disappointing I've had. First, the hotel is undergoing construction, although it seems to be a new hotel in a good area. Check-in was ok, although I was told because I made my reservation last minute, they didn't have an appropriate room to upgrade me... More 

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review

Dear lakeflyer, Thank you for taking the time to share your feedback with us – we’re sorry to hear you were disappointed with your stay. We strive to maintain the standard of service you expect from a Starwood property, and are sorry to have let you down. We see feedback as a gift, and appreciate you providing us with these... More 

Milwaukee, Wisconsin
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 18, 2013

Traveled for business and stayed here for 2 nights. Since our local office also puts people up at the Aloft in my city, I was very familiar with it (they do tend to all look alike, no matter what city you stay in). I too am not a huge fan of the IKEA-like atmosphere, but I appreciate that they are... More 

Was this review helpful? Yes
Mel_Garber, Manager at aloft Austin at the Domain, responded to this review

Dear HappyTraveler3434, Thank you for sharing your feedback about our hotel with us. We are happy to hear that you enjoyed our location, clean rooms, and professional staff. We hope that you stay with us again the next time you’re visiting the area. More 

Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 16, 2013

My friend and I met here for a girls weekend-- a good location next to a nice outdoor mall for some good shopping time, but also within easy driving distance of downtown. Rooms were fine, the staff was really friendly, and they had comfortable chairs near the pool. Compared to other hotels in the area it was a decent price... More 

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review

Dear Mel T, Thank you for sharing your feedback with us about your stay. We are glad to hear that you and your friend had a great weekend. Thank you for complementing our staff, location, and comfortable amenities. The next time you’re in town for a shopping trip, we would love to have you stay with us. More 

Boston, Massachusetts
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 15, 2013

Staff was great (especially helping me early one morning with internet access), room was well-equipped (in a kind of hipster sense) and one can get just about anything in the Domain within a 5-block walk.

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review

Dear PL911, Thank you for your kind review. We are very happy to hear that you had a great stay and enjoyed our helpful staff, guest room features, and location. Thank you for staying with us here at Aloft and we hope to see you the next time you’re in Austin. More 

Denver, Colorado
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 6, 2013

Though I have been a longtime Sheraton customer and stayed at many SPG properties, I've never stayed at an Aloft before so I gave it a try on my last trip. I have to say I don't like the concept--the hotel and rooms seem cheaply made and minimally furnished, all under the guise of trying to be trendy. But the... More 

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Fort Worth, Texas
Level Contributor
89 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed September 4, 2013

The hotel is one of two in the Domain area (other being Westin). I didn't realize it until after I checked in, but apparently all aloft hotels look pretty much the same. That is, a room in the aloft Beijing looks pretty much the same as a room here in Austin. Biggest gripe was that the towels in the room... More 

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Frisco, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

I have stayed at this Aloft a few times. It is in a great location with restaurants and shopping. The hotel is really nice and the staff is extremely helpful and accommodating. The rooms are standard Aloft rooms. If you are in the Domain area, stay here.

Was this review helpful? Yes 1
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review

Dear Itravel328, Thank you for being a loyal guest of ours. We are happy to hear that we could be helpful and accommodating during your stay. We would love to have you again the next time you’re visiting the Domain area. More 

Dallas, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 3, 2013

The lobby and room design is definitely trendy...clean, modern decor but not minimalist. Unfortunately the sound insulation is lacking; I could hear people talking in the hallway and they were not shouting. One side of the hotel faces a parking garage while the other side faces a construction site, so there is no view and I had to keep the... More 

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Stillwater, Oklahoma
2 reviews
4 of 5 stars Reviewed September 3, 2013

This was my first trip to Austin, TX, and the aloft hotel was an interesting place to stay. Located right behind the Domain shopping center, it is close to some very nice restaurants and shops. Overall, the stay was very pleasant. The room was large with ample storage and a very nice, modern bathroom. Although construction was going on outside... More 

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review

Dear Karl G, Thank you for sharing with us about your stay. We are glad that you had a good first experience here in Austin at our hotel. Thank you for your positive review of our room sizes, W XYZ bar, pool area, and location. Your feedback is very helpful to us and we hope to see you again here... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

The Aloft is conveniently located in a fabulous shopping center which gives it a very safe feel when you are arriving in the wee hours of the morning. The design of the hotel is extremely modern with bright colors and clean lines. When you walk into the lobby, you are greeted by a helpful and friendly staff member. There was... More 

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at aloft Austin at the Domain, responded to this review

Dear chel1395, Thanks for taking the time to share your positive feedback about our hotel with us, We are so happy to hear you found our hotel accommodating and enjoyed the Aloft experience. Please come back and stay with us again soon! More 

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