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aloft Austin at the Domain

#57 of 191 Hotels in Austin
Certificate of Excellence
3.0 of 5
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11601 Domain Drive, Austin, TX 78758
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aloft Austin at the Domain
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Ranked #57 of 191 Hotels in Austin
Certificate of Excellence
A recent review
4 of 5 stars Reviewed April 14, 2015
travelingjulietx Austin, Texas
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310 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for aloft Austin at the Domain
See the most recent reviews
Austin, Texas
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 14, 2015

I have never stayed in an Aloft property before and found the concept to be funky and cool. My husband and I booked here for a fun little overnight getaway. The location in the Domain is ideal to walk to restaurants and shops in the Domain, but is probably about 20 minutes from downtown Austin. The room and beds were... More 

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, Thank you so much for taking the time to tell us about your experience as we are glad you enjoyed your stay and the location. The aloft does provide a fun getaway and are pleased you and your husband enjoyed your stay! You are sorry about the confusion with breakfast as is a brand standard with all alofts.... More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed April 6, 2015

The only complaint is that there is no option for secured internet access which kept me from getting any work done in the hotel after hours. The staff was excellent as has been my experience with alotf at every location I have visited. Burnie was the first to greet me as a valet and went above and beyond to serve... More 

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, Thanks for taking the time to complete this survey. I would like to say right from the top we have upgraded our high speed internet service as appreciate comments like yours and others which enabled us to get this upgarde. We are sorry you had difficulties during your stay with internet access. We thank you for acknowledging our... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 3, 2015

The staff here is always so helpful. I really do feel like I am coming to a second home when I stay here. It is so conveniently located. You can easily walk to dinner, shopping, etc. I really enjoy the rooms and the "shop" area downstairs. You can grab snack, salads and breakfast. The food is really good.

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, We really appreciate you taking the time to tell us how we are doing. We are so pleased you find this your away from home! What a great comment to hear. I will certainly share with our team! We are also pleased you love the location and convenience of our grab and go concept! We look forward to... More 

Arlington, VA
Top Contributor
58 reviews 58 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 3, 2015

I'm not a fan of the aLOFT concept. They are basically simple squares with a big bed facing a big screen tv. Their lobby has basic mini mart food and a bar with eager young staff. It's the same hotel footprint across the country for this SPG brand. Nothing charming about these places; it's designed for the young business traveler.... More 

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, We thank you for providing us with valuable feedback. Yes the Domain is very much under construction and we are in the middle of it. The next year or so will be a challenge however when completed will add many more amenities to already great area. We appreciate tthe rating you gave us despite some of the inconveniences... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2015

Great to have all those amenities around . The mall and close stores. Valet parking is extremely efficient and complimentary since they are expanding right Now :) Austin is an amazing place and even the hotel its not near downtown its pretty close

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, We thank you for taking the time to complete this survey. Your comments were very much appreciated and very complete I might add. I will certainly share them with our entire team. We are glad you enjoyed your experience with us at the Aloft and look forward to your next stay with us. Warm Regards, General Manager More 

San Antonio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 29, 2015

Stayed here for a Bachelorette party this weekend. There were six of us so we needed two rooms. Unfortunately the rooms were on two different floors. But they were pretty cool rooms. First greeted by complimentary valet. I think this is temporary due to self parking being under construction. Inside nice bar lounge area, with pool table; very modern. There's... More 

Was this review helpful? Yes 1
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, Thank you for taking the time to complete this survey. We are glad you had a good time at your Bachelorette Party! We thank you for mentioning the friendly and professional service and how you enjoyed the rooms ecspecially the Bliss products. I will certainly share these comments with our team as they will be pleased to hear... More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 27, 2015

This would have been a five star review based on good value, good location, great amenities, and brand brand new.... but one thing annoyed me. The two blinds have a lock preventing them from going all the way down (to keep them from hitting the desk) and this leaves a gap at the bottom that allows light to pour into... More 

Was this review helpful? Yes 2
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, Thank you so much for taking the time to complete this survey as we appreciate the feedback. We are pleased your overall stay was good and do apoligize for the inconvenience the blinds caused. We wioll certainly look at a way to make this situation better. Thanks again and we look forward to your next stay with us!... More 

1 review
5 of 5 stars Reviewed March 26, 2015

Attended the SXSW Event, found the Hotel to not only be located in a fine proximity to great dining, easy commute to downtown and airport, and a modern vibe, but most importantly, the music up-tempo music playing throughout the lobby and the elevators really got me in the mood for the Festival and I felt like it was a seamless... More 

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, Thanks fotr the kind words and how much you enjoyed the vibe created with our hotel music program! Those are great comments and certainly can understand how it would put you in the music festival mood! Thanks again and will share with our team. Warm Regards, General Manager More 

Utah
Senior Contributor
28 reviews 28 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 25, 2015

The aloft Austin at the Domain was very hip and modern. If IKEA had a step-up of quality in furnishing outlet (similar to how GAP has Banana Republic), then that is where I would say aloft chose its furnishings for their hotel. I enjoyed the small gym--a few machines, treadmills, fresh towels, and cold water. The lounge was comfortable and... More 

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, We are so pleased you enjoyed your overall experience at our Aloft. Thanks for taking the time to complete this most comprehensive survey! We are gald you found the location convenient and you took advantage of our green program. Also great advise for future travelers as it relates to the valet service. We hope to have our permanent... More 

1 review
5 of 5 stars Reviewed March 21, 2015

We are staying at the Aloft but I couldn't wait until check out to brag about the great things that are happening at this place! For starters, check in was fairly easy and we were able to settle in fairly quickly and easily. In addition to that perk, the bellman, BURNIE, was awesome. He made sure we were taken care... More 

Was this review helpful? Yes
GM_AloftAustinDomain, General Manager at aloft Austin at the Domain, responded to this review

Dear Guest, Thank you for taking the time and we are so happy you had an awesome experience! I will make sure and tell Burnie about how well he took care of you. Thanks again for the kind words as we look forward to your next visit with us. Warm Regards, General Manager More 

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