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HYATT house Austin / Arboretum

#32 of 191 Hotels in Austin
Certificate of Excellence
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10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
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1 room 1 guest
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HYATT house Austin \/ Arboretum
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338 Reviews from our TripAdvisor Community

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Traveler rating
    185
    98
    38
    10
    7
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109
47
22
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Forney, United States
5 of 5 stars Reviewed 2 days ago NEW

I travel 50% for work and this is my favorite place to stay in Austin. The rooms are large and very clean. Nice breakfast with good coffee. They allow pets which is nice. Location is great; easy access to interstates and close to shopping and food.

Review collected in partnership with Hyatt Hotels

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the second time staying here, but my 1st review! Since last October this place has improved a lot! They remodeled the rooms & it looks nice, they even added a bar where you can order food and booze! Thank-you for the upgrade, I got an upgrade to the 1 bed room suite. The room was perfect for 1,... More 

Was this review helpful? Yes 1
Irving, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Surprised and very pleased with the service and room and food. Easy to find, easy to move around in the hotel. Look forward to staying again. I have said all I want to say, it continues to ask for 200 words.

Review collected in partnership with Hyatt Hotels

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La Grange, Texas
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night with my teenage daughters. The hotel is centrally located and easy to access, and (longish, hot) walking distance from shopping and restaurants. The room was clean. We stayed in a suite in building C, which has a main room divided into a sitting and bedroom space by a storage shelving unit and swivel TV.... More 

Was this review helpful? Yes 2
Seoul, South Korea
1 review
3 of 5 stars Reviewed 1 week ago

I wanted so much to enjoy my brief stay at this hotel. The reviews were almost solidly in favor of it, the layout of the hotel made it feel more like a condo complex, and the room amenities (studios offering full kitchen facilities except for oven) are exceptional. So to is the decor and the furnishings. The kitchen appliances, especially... More 

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bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for choosing the Hyatt house Austin as well thank you for taking time to review our hotel on Trip Advisor. I appreciate your kind comments regarding your room and the staff and sincerely appreciate your feedback regarding the noise encountered. It is through your feedback that we can continue to improve. Our only hope is that you give... More 

Houston, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is obviously an older hotel with 3 separate stucco buildings. The interiors are, however, modern and up to date. Granite counter tops, flat screen TVs and very comfortable beds. The front desk staff were welcoming and friendly and the complementary breakfast buffet was excellent with meats, eggs, cereals, etc. It's also in a nice section of North Austin and... More 

Review collected in partnership with Hyatt Hotels

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bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. I was glad to see you enjoyed your stay and liked the hotel. Our goal is to be the cleanest and friendliest hotel in Austin. We look forward to your return in the future. Bryan More 

EDINBURG, United States
1 review
5 of 5 stars Reviewed 1 week ago

(Rewritten-since TripAdvisor does not accept ALL CAPS) For our stay, Hyatt House ranks at the top. It has amenities that consistently meet or exceed our expectations. We are a family, so we are happy to see other families (with children) also staying at Hyatt House. From booking to check it, the staff are attentive (we only had 1 issue in... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for choosing the Hyatt house Austin as your home away from home. Our goal is to be the cleanest and friendliest hotel in Austin and from what it sounds like we have earned your loyalty. We look forward to your return to the Hyatt house Austin during your future travels. Bryan More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The Management at this hotel rescued our little vacation from a potential disaster to a perfect getaway. I made a reservation for the wrong date through a third party website. The staff found us a room and honored the rate I had already paid the website, although the hotel was near capacity. Many thanks to the Management of this hotel... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for choosing the Hyatt house Austin and for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and will certainly pass along your kind comments regarding our friendly staff. We look forward to your return to our hotel in the future. Bryan More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

One can tell the property has been remodeled and is well kept. The room was clean and comfortable. The staff went out of their way to get us an upgrade during our one night stay even though the hotel was almost sold out. Complementary buffet breakfast was very good. Personally liked the Hyatt House concept better than the Hyatt Place.

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for choosing the Hyatt house. I am glad you enjoyed your stay and as we like to think of it, we are the whole house rather than just a place. We look forward to your return to the house the next time you are in Austin. Bryan More 

Bryan, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

We live in a city within two hours of Austin and we wanted to make a short trip to Austin and stay overnight. This was our first travel with a 3-month old and and we were looking at a spacious room that provides more amenities than standard single room, specifically separate living and sleeping areas and equipped kitchen. A friend... More 

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking the time to review our hotel on trip advisor. I was glad to see that you were very satisfied with your stay and we look forward to your return to the Hyatt house Austin in the future. Bryan Heintz General Manager More 

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