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All 185 Austin hotels

HYATT house Austin / Arboretum

3.0 of 5 Hotel   |   10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum) (Northwest Austin)
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Ranked #18 of 185 Hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Judy D
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237 reviews from our community

Traveler rating
    135
    70
    24
    3
    5
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79
30
18
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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1 review
4 of 5 stars Reviewed 5 days ago NEW

Spacious and well equipped rooms were very accommodating. The hotel is spread out into three buildings and we were separated from our other family members there for a wedding. There was no obvious attempt to put us near each other.

Review collected in partnership with Hyatt Hotels

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San Angelo, Texas
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

This place offers 2 bedroom rooms, each with their own tv and bathroom. There is a living room and kitchen in between the bedrooms, so noise isn't an issue. It is near Whole Foods, Panera, REI, and an outdoor mall across the highway. It also near Bucco di Beppo.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see you had a great stay. Our goal is to be the cleanest and friendliest hotel in Austin. Thank you for choosing the Hyatt house Austin and we look forward to your return. Bryan Heintz General Manager More

bangalore, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Over all experience was nice, the customer service and staff at hotel are very nice and co-operative. The complimentary shuttle service was very helpful. I like the location due to its proximity to eateries and grocers(Wholefoods) and no noise during night.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see you enjoyed your stay and you had a nice stay. We look forward to your return to the Hyatt house Austin while traveling to Austin in the future. Bryan Heintz General Manager More

Las Vegas, Nevada
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You always hear "you get what you pay for" well at this hotel expect just that. Low price, below average breakfast, clean but older rooms and no restaurants with in walking distance. The staff is friendly, parking is easy and the free internet is fast. Three buildings but breakfast and evening social (Monday-Thursday) is in building A so unless you... More

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bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. I appreciate your feedback as it is feedback such as yours that we will continue to grow and improve. My only hope is that you will give us another chance to gain your loyalty to the Hyatt house Austin and the Hyatt brand. Bryan Heintz General Manager More

Austin, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good place to stay on a business trip. I guess it would be same for even vacational trips. Stayed for two weeks. Suite rooms were simple yet spacious and had everything a guest needs. The kitchen had even utensils to make small meals. The bed was comfortable. Housekeeping was perfect and staff are friendly. Mariam at the front desk was... More

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. It was great to see a review entitled simple and perfect and I was glad to see you enjoyed your stay. I will certainly pass along your comments to the team at the Hyatt house Austin and we look forward to your return. Bryan Heintz General Manager More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here on Labor Day weekend. The hotel was relatively quiet and very clean. I have stayed here many time and rooms can very from very good to average. The rooms in the back of the hotel seem better.

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for reviewing our hotel on Trip Advisor. I was happy to see you enjoyed your stay and thought we had a comfortable atmosphere. Your feedback will go a long way in continuing to move forward. We look forward to your return to the Hyatt house Austin in the future. Bryan Heintz General Manager More

El Paso, United States
1 review
5 of 5 stars Reviewed September 18, 2014

I stayed here on business, but would enjoy staying here under any circumstance. Everything was provided and the accommodation was outstanding. I stayed for 2 nights and had two restful nights. I forgot to purchase water before I came to my room. The woman at the desk was very helpful and offered me a bottle from the hotel store. That... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay. We look forward to your return to the Hyatt house Austin while traveling to Austin in the future. Bryan Heintz General Manager More

Plano, Texas
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Just arrived today to visit my daughter, who is staying here for 5 weeks. Very easy check in. Room is great. AC works great. The room kitchen and bathroom are very clean. I will definitelly consider staying here again.

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you had a really good stay. Your comments will be shared with our team members to review. We look forward to your return to the Hyatt house Austin in the future. Bryan Heintz General Manager More

Missouri
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is a really nice hotel with very helpful friendly staff and the breakfast did not suck which is important to me. The breakfast was tasty, hot, and had some variety instead of like many places where they have some rotten fruit and bad quality sweet rolls. The evening snack/happy hour was really good too. The rooms are clean, spacious,... More

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and thought of our staff as great. Your comments will be shared with the team to review. We look forward to your return to our hotel in the future. Bryan Heintz General Manager More

Borden, United Kingdom
1 review
5 of 5 stars Reviewed September 6, 2014

Stayed at Hyatt House for 5 weeks, food was great, rooms were clean and modern décor, the staff were very friendly and helpful, checkout on 30th Aug 2014 was easy and hassle free. Would most definitely stay again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and thought our hotel was fantastic. Your comments will be shared with the team to review. We look forward to your return to our hotel in the future. Bryan Heintz General Manager More

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Additional Information about HYATT house Austin / Arboretum

Address: 10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Austin / Arboretum 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin

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