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Four Seasons Hotel Austin

4.5 of 5 98 San Jacinto Blvd, Austin, TX 78701-4039
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Certificate of Excellence 2014
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Four Seasons Hotel Austin
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Four Seasons Hotel Austin
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1,035 reviews from our community

Traveler rating
    765
    150
    82
    34
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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Fort Worth, Texas
Top Contributor
79 reviews 79 reviews
65 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just finished a two-night stay here. First, let me say that this is a very good hotel. The reason why I gave it 3 stars, though, is that because compared to the luxury segment, this is only an average hotel. I have to imagine there are a lot more luxurious Four Season properties out there. Service: The reception desk was... More

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San Francisco, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is what you would expect from a Four Seasons, and is near downtown for exploration. It is great! With conference rooms and interesting outdoor areas for variety, I recommend it for small business conferences.

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Santa Monica, California
Top Contributor
118 reviews 118 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room prices are way out of line. Rooms are quite small and outdated and sorely need to be renovated, redone, redesigned and think about an amenity or two, For the prices one would expect a 3 pound box of truffles with Champagne each night at bedtime. This hotel has one restaurant located down a long flight of stairs which... More

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Londonderry, New Hampshire
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the moment I exited the taxi and was greeted by no less than 5 hotel staff members, I knew this stay would be just what I needed to unwind from the week. Every staff member I encountered, from the front desk personnel to the hotel maid to the servers at Trio, were gracious, professional, and friendly. The hotel is... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very attentive! They continually offered ways to make me more comfortable from bringing me ice water as I read outside to giving tour advice to helping me navigate the hotel (not just giving me directions to the rooms, but walking me there), among many other little things that added up to make the stay really special. The... More

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Georgetown, Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the staff makes up for whatever this hotel lacks, and it wasn't much. Some of the rooms are a bit dated but still very nice. Everything was clean and the service was A1. I had a room on the front of the hotel. I would suggest the back as it over looks a river and a park/walking trail. Great... More

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New York City
Contributor
16 reviews 16 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Four Seasons for work last week and absolutely loved it. Top notch service, amazing food and beautiful room. Definitely the place to stay while in town, was originally sold on the W but this hotel has far more of an old school/classy feel to it.

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Joplin, MO
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here in early August 2014. Our room was OK - the toilet rocked when in use, and I was not a fan of the glass shower door - it only went half-way across the tub-front, and allowed water to get all over the floor (silly design). I had forgotten my razor, and called housekeeping to... More

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Kjoadd, Thank you for taking the time to review your stay. While I'm delighted to learn that you enjoyed the location of the Hotel and of course our friendly staff, I apologize that the Hotel did not meet your overall expectations. As a hotel, we pride ourselves on offering the very best, intuitive and exceptional service inline with our... More

Waco, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter was married on the lawn overlooking the river and the reception was in the San Jacinto Ballroom. Too say it was gorgeous would be an understatement. We stayed three nights for the wedding. My toy poodle was the ringbearer. Upon check-in we were served champagne and cheese. They brought up dog treats and bowls. Because we were so... More

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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are staying on Business, this hotel is probably very good. For a holiday stay, there are some flaws and my husband and I found it nowhere near to the standard of good service of other hotels we've stayed in. The Four Seasons in Buenos Aries is SO MUCH better, with much more obvious, better management. This hotel is... More

Was this review helpful? Yes 2
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear A K, Thank you for sharing your honest feedback. While I'm pleased to learn of your brand loyalty, having stayed at our sister property in Buenos Aires, I'm sorry to learn that we did not meet your overall expectations. My sincere apologies for any inconvenience the service oversights may have caused, such as the happy hour experience. I have... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(11)
  • Very nice(7)
  • Great location(6)
  • Lake view(6)
  • Lobby bar(3)

Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4039
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Four Seasons Hotel Austin 4.5*
Number of rooms: 291
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons

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