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Four Seasons Hotel Austin

#7 of 191 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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98 San Jacinto Blvd, Austin, TX 78701-4039
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1 room 1 guest
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Four Seasons Hotel Austin
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1,238 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
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Wheaton, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Services that should be available at a luxury hotel were lacking. If your going to charge luxury prices your should provide a luxury experience. Room was very small and view was not at all a city view. Pool was closed due to construction, which we were not told during our booking, or upon check in, or at any time until... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff and the rooms were absolutely fantastic. Great atmosphere! Located right on the river which is a big plus. The hotel offers plenty of areas to relax, lounge and enjoy the evening with friends.

Was this review helpful? Yes 1
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Irina T, Thank you for your review on Four Seasons Hotel Austin. I am so pleased to read you had a relaxing stay with us. I hope you and your friends come visit again soon. I look forward to welcoming you back. Sincerely, Rob Hagelberg General Manager More 

Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for a few days in June. Overall, a very nice hotel that's a bit pricey for what you get. The hotel backs up to the river and the riverwalk. It's close to the "bat bridge", and we were able to see the bridge from our room. The hotel is what I'd consider Texas modern and appears updated... More 

Was this review helpful? Yes
Nanaimo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A sanctuary in the bustle of Austin. Great staff and terrific food. I enjoyed the grounds and the beautiful flower arrangements. The entry way is lovely. A good place to vacation for business or pleasure. Kids would have a great time here.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a luxurious stay in Austin at the Four Seasons, including a day at the Spa. It was incredible, I had a body treatment and a facial. The Spa is so relaxing and comfortable. The staff were excellent, helpful and informative. The practitioners were professional and the services were delicious. I will definitely return to the Spa on my... More 

Was this review helpful? Yes 1
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Richelle H, I am so pleased you were about to enjoy a relaxing afternoon at the Four Seasons Austin Spa. Thank you for your review. I will be sure to share your compliments with the Spa team. We look forward to having you back again. Sincerely, Rob Hagelberg General Manager More 

Paradise Island, New Providence Island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Always friendly yet professional Four Seasons staff has a refreshing "can do" approach and beautifully appointed hotels! You get a true feel of Austin here down to the local products in the mini bar and in room recycling program. Of course the beds are amazing and the room amenities are also lovely. I left my purse in the lounge and... More 

Was this review helpful? Yes 2
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear barefoothappiness, Thank you for your review. I am so pleased to read you were able to retrieve your item. I will be sure to let our Risk Management team know about your compliments. I want to also thank you for identifying our green initiatives. We put a great amount of time and effort in our recycling program. We look... More 

San Antonio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent guest services - Always has the customer in mind!!! Everyone has a smile on their face and any question that you have is answered with a smile. Very knowledgeable and helpful team - they know I could pick another hotel and they go out of their way to make you feel special

Was this review helpful? Yes 1
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear 491910, Thank you for your kind review. Our team has a positive mindset, due to our amazing guests. I am so pleased to read you enjoyed your stay with us. I look forward to welcoming you back in the near future. Sincerely, Rob Hagelberg General Manager More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Friendly staff. Everyone at the hotel seemed to be on the same page - that is, cater to the guest. From the bellman to the front desk, concierge, valet, in-room dining services etc. Everyone just seemed to want make sure all of our needs were taken care of. I was there in July, 2015 with my family which included our... More 

Was this review helpful? Yes 1
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Kv H, Thank you for your review on your recent stay with us at Four Seasons Hotel Austin. Our principal goal is to satisfy the needs of each guest. I am happy to read you and your family were able to enjoy your road trip. I hope to welcome you back again soon. Sincerely, Rob Hagelberg General Manager More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Took my wife to Austin for a quick weekend of shopping and R&R. The Four Seasons went above and beyond. The service is that of a 5 star hotel. The valet, reception, concierge, pool waitress, etc. Our room was upgraded to a suite w/ balcony overlooking Lady Bird Lake. My wife is 28 weeks pregnant so she got a maternity... More 

Was this review helpful? Yes 1
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear VB3111, Thank you for your review on your recent stay at Four Seasons Hotel Austin. I am pleased to read that you enjoyed your time with us. Our Spa has the perfect atmosphere for a relaxing afternoon. I do hope to welcome you back very soon. Sincerely, Rob Hagelberg General Manager More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Perfect Perfect Perfect Perfect Perfect Simply Perfect Ambience, Grounds, Massage, Hammock, Kyaking, Running, View, Service, Accommodations, Bed, Tub, Shower, Warmth, Smiles, Quick help, and Interactions with Folks who Love Being There to Be a Part of Your Great Experience

Was this review helpful? Yes 1
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Richard B, Happy Anniversary! I am so pleased to read that Four Seasons Hotel Austin was able to be a part of your celebratory weekend. Thank you for your kind review. I do hope to welcome you back again soon. Sincerely, Rob Hagelberg General Manager More 

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