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All 184 Austin hotels

Four Seasons Hotel Austin

4.5 of 5 Hotel   |   98 San Jacinto Blvd, Austin, TX 78701-4039
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88%
Ranked #4 of 184 hotels in Austin
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
All_Hat USA
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1,003 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
  • English first
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English first
USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed here during ACL Music festival -- a peaceful oasis from the craziness across the lake. Though the furnishings were dated, we enjoyed our comfortable, quiet room and the incredible view from the enormous windows. A Helpful concierge set us up with bikes to ride around the lake, his efforts were much appreciated. Only short coming was the check-in... More

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Roswell, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel, wonderful service, fabulous food! Went for a work conference and the service was exceptional. At the reception we had, the food was far more than expected. It is centrally located and they were very helpful with directions, calling a cab to the airport, luggage, etc. Would stay again.

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear 357CindiC, Thanks so much for sharing your kind feedback. I'm delighted to share your praise with the team - from the service to the fabulous food, I'm glad we exceeded your expectations. As you noted, the property is centrally located and it doesn't get much better than being well appointed along Lady Bird Lake. It's great for morning or... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 6 days ago NEW

Hotel truly needs to be remolded. Heard doors opening and closing all night, and had to remind myself where I was. The rr tile was broken/cracked/missing, vent were black, and the shower fixtures were leaky and dirty. The bed was damp, fitted sheet stained on one side, and the bedding smelled on the horrible ventilation system smell. The phone was... More

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Barbara D, Thank you for taking the time to share your feedback from your August stay. I appreciate you bringing these items to my attention and I have met with the various departments - including Housekeeping and Engineering, to address these concerns immediately. I sincerely apologize that you experienced such an inconvenience - this is not reflective of the... More

Memphis, Tennessee
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This property flies the flag of the Four Seasons but does not at all live up to the reputation of the brand. The hotel is very dated, it reminds me of a Hilton from around 1995. I was on the 2nd floor, i was advised when I checked in, that there was construction on the 5th floor but that it... More

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear MEMPHISJEFF, Thank you for taking the time to share your honest feedback from your recent stay. My sincere apologies regarding the noise and for any inconvenience it may have caused. While I'm pleased to learn you were able to discuss your concerns with a manager, I'm extremely apologetic that we did not meet your overall expectations of the hotel... More

katy, texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This place is perfect in so many ways...location, service, luxury, pampering, and complimentary, fabulous coffee in the morning make this one a no-brainer. The hotel lounge area with adjoining bar area are comfortable and upscale at the same time. Did not meet one staff member who was not willing to check on you and make sure your stay was special.... More

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Houston
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My recent stay at the Four Seasons Hotel Austin was outstanding. The staff is warm, professional and always at the ready to serve. The decor is just the right balance of upscale and traditional but with a feeling of comfort. I have never had a bad experience at this hotel. It will continue to be my first choice when I... More

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Wellfleet, Massachusetts, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was first impressed that this hotel smelled great. No perfume cleaners. Space was bright and open. The entire staff was exemplary. Complimentary coffee was fresh ground and just as I liked it. Organic Tea! Located on the river with walking/bike path, this gave us the opportunity to exercise in the city. Early morning breezes. Within walk distance of restaurants,... More

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Janet R, Greetings from Austin! Thanks for taking the time to share your experience at the hotel and for making special mention of our exemplary staff - I will make sure to share your feedback. We pride ourselves on offering exceptional, intuitive service and ensuring our guests enjoy a comfortable stay. Additionally, as you noted, the hotel is ideally... More

wethog
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wanted to stay downtown, to enjoy activites. When we arrived we waited 45min to be helped at front desk, then shown to our room which was badly dated, like 1980's... I was kind of prepared for that after reading all the reviews. But still in shock that a Four Seasons would be so behind. In morning remodeling started about 6am,... More

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear wethog, Thank you for the time you spent discussing your experience with our Director of Rooms, Danielle McGillen. Again, we appreciate your feedback very much and are so sorry about your recent stay in July. While we are endeavoring to enhance the property and advise all of our guests of the process, it sounds like we did not do... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got home from a business event held at the Four Seasons. When I checked in, I noticed they had a display of the design and materials being used in their renovations and I was fortunate to be a renovated room on the 7th floor. The room was absolutely lovely and the materials top notch. The food that we had... More

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South Salem, New York
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel deserves every accolade it receives! It is truly one of the best hotels in the U.S. and is reasonably priced for what it delivers. The location is perfect, downtown, on the river, in a quiet park like setting near the bat-friendly Congress Avenue bridge. Don't worry, the bats only appear at sunset and don't fly near the hotel!... More

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Peter2868, Thank you so much for taking the time to share your wonderful feedback. We appreciate you making special mention of the highlights of your stay, such as the exceptional service, dining experiences, prime location and great value. I'm glad you were able to witness the bats at Congress Avenue, that is one of the must-see attractions in Austin!... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(11)
  • Very nice(7)
  • Great location(6)
  • Lake view(6)
  • Lobby bar(3)

Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4039
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Four Seasons Hotel Austin 4.5*
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons

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Near Four Seasons Hotel Austin

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Austin #2 Family Hotel in Austin #2 Spa Hotel in Austin #2 Luxury Hotel in Austin #5 Romantic Hotel in Austin #12 Green Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
On the green banks of Lady Bird Lake, Four Seasons Hotel Austin provides garden tranquility near the Convention Center and the renowned entertainment district. Enjoy legendary Texas hospitality, sophisticated dining, lakeside fitness, spacious quarters and Hill Country style. ... more   less 
Number of rooms
291

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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