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Four Seasons Hotel Austin

#7 of 191 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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98 San Jacinto Blvd, Austin, TX 78701-4039
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Four Seasons Hotel Austin
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Four Seasons Hotel Austin
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1,168 reviews from our community

Traveler rating
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    176
    89
    35
    5
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201
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Knoxville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I recently stayed five nights at this property and found it to be outstanding. The customer service was incredible from the new assistant director of Food and Beverage, Denis Espina, to servers, registration desk, and all hotel employees. On our last night, we were outside listening to music: our server Andrew took good care of us. By... More 

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Houston, TX
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were at the Four Seasons for a wedding and reception. The hotel has a beautiful courtyard and elegant ballroom to handle approx. 300 people for a sit down dinner and dancing. The food and the staff were always pleasant and went out of their way to make sure all of our needs were met.

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Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I normally do not stay at top end hotels. However, my wife and I thoroughly enjoyed our 3 nights at Austin's Four-Seasons Hotel, and felt the extra cost was well worth it. Every one of the staff members we interacted with was a delight; helpful, courteous and knowledgeable. The room and its amenities were the best. Because we had 3... More 

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Highlands Ranch, Colorado
Top Contributor
74 reviews 74 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is located very near the convention center. Loads of restaurants to walk to. Very near the Congress Avenue bridge where the bats fly from each evening. Comfortable beds and very quiet. There is an in house restaurant that is highly rated although we did not try it since there were so many other places within a reasonable walking... More 

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Whitehouse, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel located near the Austin Convention Center and near the heart of downtown on Lake Austin. The valet parking was seamless and check-in was a breeze. The room was top quality and I found nothing out of place. The only complaint I had was just the extra cost of things like breakfast and wi-fi. I... More 

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at this hotel many times over more than a quarter century and last week it was as happy an experience as ever. Staff had our room keys when we pulled up to the front door and delivered our luggage immediately. As always, Town Lake views are very pleasant, as is being able to walk the path alongside Town... More 

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Carol D, Thank you for your kind words about Four Seasons Hotel Austin. As a luxury hotel, we are built around customer service. So, I am certainly pleased to read that as a frequent guest we are consistently delivering a high-quality experience. For your next visit, I recommend sipping on our “Batini” from our Lobby Lounge, while enjoying the... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Any problems were immediately corrected beyond my expectations. I valet parked my vehicle and asked the valet if the cost was any less if I self parked. He said no, but when I checked in I found that there was an $11 dollar difference. They immediately went to give the valet the correct information a gave me the discounted rate... More 

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Lubbock, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Four Seasons in Austin is located in a fabulous (but very busy) section of the city which allows walking to many attractions and the ability to enjoy the nightlife. Our room was very quiet with views of Ladybird Lake and the city. The service is impeccable, and the room was very nicely set up with a walk in shower... More 

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear CharleneKey, Thank you for taking the time to write such a nice review. While we are in the heart of Austin, our property is tucked away allowing for guests to enjoy a peaceful atmosphere. The views from our Lake View rooms are quite breathtaking. I am so happy you were able to enjoy your time with us and I... More 

1 review
5 of 5 stars Reviewed 1 week ago

Phenomenal service, lovely hotel in a great location. Stayed for one night when stranded do to weather. Was coming off a long bachelor party weekend and this hotel was just what I needed to recover. Well equipped rooms and the service was phenomenal. Will be back soon!

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Seattlebarney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of my favorite hotels in the world. The best feature is the location. The back lawn along the river is idyllic -- beautiful trees, huge patio, pool, and often outdoor music and food. Go at a time when the weather will let you enjoy it.

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fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Seattlebarney, Thank you for your kind words. I am so glad you were able to enjoy your time with us. I try and encourage every guest to experience our outdoors. There is something so peaceful and calming about our Back Lawn. With views of Lady Bird Lake and a crisp glass of wine, you can get lost in the... More 

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