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All 184 Austin hotels

Hilton Garden Inn Austin Downtown/Convention Center

3.5 of 5 Hotel   |   500 N Interstate 35, Austin, TX 78701
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Ranked #76 of 184 Hotels in Austin
A recent review
4 of 5 stars Reviewed March 15, 2008
Sashazur Salem, Oregon, USA
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592 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
See the most recent reviews
Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 23, 2008

I strongly recommend going elsewhere. The staff is extremely unhelpful - when my room had not been cleaned and I asked why, they started immediately to blame it on me - apparently if you have sign "please do not disturb" on in the morning, that means the room won't be cleaned at all. My room (facing the I-35) was extremely... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 19, 2008

The Garden Inn is quite convenient to downtown. The service was fine. My room was large and bright and nicely appointed. I'm particularly grateful for real ceramic coffee cups. The fridge and microwave were a nice touch - not a usual amenity at a hotel of this caliber. But perhaps it was just my room, but the ventilation system at... More

Was this review helpful? Yes 1
LA, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 18, 2008

Terrible hotel with terrible service. Had laptop & ipod stolen from the hotel room while it was locked & I was out. Staff were singularly unhelpful. Initially was put on hold for 45 mins by 1 staff member, & when I went down to the desk to talk to them I found out they had gone into a meeting. Left... More

Was this review helpful? Yes 3
Salem, Oregon, USA
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 15, 2008

I stayed here 5 nights while attending SXSW Interactive in March '80. Since I had waited almost until the last minute to book anything, I found this hotel just by luck by continuously checking hotels.com, and it got good reviews, and the rate was decent ($200/night), so I booked it. Before I arrived, reviews I read said the hotel could... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 12, 2008

This is a pretty typical Hilton in most ways. The king evolution room is fairly large, with a couch and free wireless. I hear if you overlook the 6th street side it's loud, but I was on the I-35 side with no problems. The rooms are built all along a central courtyard, so if that area were loud, it would... More

Was this review helpful? Yes 1
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2008

Really great hotel! Amazing central location and helpful staff. Lovely room, very spacious with very comfy beds and a nice sized bathroom. Room cleaned frequently, even once twice a day, both in the morning and somewhat oddly in between going out for the evening and coming back. It also had some lovely extras, such as free internet and free cookies... More

Was this review helpful? Yes 1
texas
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 17, 2008

I have actually stayed at this location twice. Very conveniently located at 6th street and I-35. The bar was small but still nice enough we had a couple of drinks before hitting sixth street. i have never stayed in the summer but the pool looks nice to me. nice little fountain off the side by the lobby. they were remodeling... More

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Southern California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 8, 2008

There are plenty of things to like about this hotel, mainly it's location, but there's also some pretty significant problems with it as well. The rooms are spacious with comfy beds, a business desk with free wired internet, with some nice added touches like decent toiletries and mini fridge/microwave. The staff were all extremely helpful, especially the valet. They were... More

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
199 reviews 199 reviews
61 hotel reviews
321 helpful votes 321 helpful votes
4 of 5 stars Reviewed January 2, 2008

My husband and I stayed here for one night during New Years Eve weekend. We got an excellent rate on the hotels website. Getting to this hotel is very easy as it is right off of the highway. You can valet park your car for $20 per day at this hotel. I say it is worth it since I do... More

Was this review helpful? Yes 1
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2007

Very impressed with this hotel. The check-in was easy, and the lobby very modern and nice. The staff were efficient and helpful. The rooms were excellent, very spacious, and the beds pretty comfortable. The bathroom was also very modern. Location fantastic, right at the top of 6th street - where all the action is. Had some very nice touches too:... More

Was this review helpful? Yes 4
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Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
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Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin

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