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Hilton Garden Inn Austin Downtown/Convention Center

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500 N Interstate 35, Austin, TX 78701
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Hilton Garden Inn Austin Downtown/Convention Center
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Hilton Garden Inn Austin Downtown/Convention Center
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682 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
See the most recent reviews
Gillette, Wyoming
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a guys' vacation in Austin. We always heard about how great 6th St is and this hotel sat right on top of it. The price was steep but we couldn't ask for a better location. The hotel was walking distance from lots of great restaurants, bars and the University of Texas. The front desk treated us very... More 

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Anthony R, We appreciate the opportunity to host your group for the weekend! Thanks again for your kind words and we really hope to see you the next time you are in the area. Best Regards, Blake Doran General Manager More 

Toronto On Canada
Top Contributor
142 reviews 142 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I picked this hotel based on price and location. Most hotels in Austin were over $250 a night. The lobby is lovely, check-in was perfect, Jen was so efficient. The valet guys were great also. We enjoyed our room. The room was nice, a good size. We had room service our first night and it was excellent. The girl that... More 

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear geektvir, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that Jen, Valet and our staff were so helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best Regards, Blake Doran General Manager More 

Ranson, West Virginia
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed while attending a conference at the Austin Convention Center. Hotel is older and rooms could use a bit of a makeover, but still very nice and the staff are as friendly and helpful as they come.

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Mrd71, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was so helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best Regards, Blake Doran General Manager More 

Mcallen, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Location! Location! Location! Right on the infamous 6th street. friendly staff, great fitness center, and the complimentary internet was great. It was very quite and the view from the lounge was spectacular.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Gabriel H, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. At your service, Blake Doran General Manager More 

Austin, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great location and walking distance to Downtown and 6th street. This Hilton Garden Inn is in a renovated Downtown Hotel that is not your typical Hilton Garden Inn. Hilton Garden Inn hospitality in a supersized building!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Brendan O, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Sincerely, Blake Doran General Manager More 

Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2015

This was a perfect location for me to get to all my meetings at the convention center as well as be in walking distance from 6th street and all the good times. Very clean and quiet rooms with WiFi and I especially enjoyed the view from the 18th floor of the entire downtown Austin while enjoying a free breakfast. This... More 

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear fullMontyKing, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. At your service, Blake Doran General Manager More 

Orange Co California
Contributor
17 reviews 17 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 25, 2015

Typical Hilton Garden Inn. Nice rooms, free internet, free breakfast at top floor restaurant with big city view. Valet parking only which was expensive. Downtown is a little seedy and rundown but we walked to decent local Tex Mex (Palones is good), shopping in downtown district, State Capitol, UT campus, and LBJ library. It is a lot of walking but... More 

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Valued Guest, We appreciate the opportunity to host your stay! Thanks again for your kind words and we really hope to see you the next time you are in the area. At your service, Blake Doran General Manager More 

Spring, United States
1 review
5 of 5 stars Reviewed March 25, 2015

The hotel was nice and had everything I needed. I would definitely stay there again if needed. Jacob a the front desk was wonderful and extremely helpful. The breakfast was a nice selection as well. The fitness area had enough for me to be satified also.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Alexis H, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Best Regards, Blake Doran General Manager More 

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 21, 2015

The location is the best part of this hotel. Close to convention center, close to 6th st. The rest of it is average. It is right on the highway, so there is some noise. Parking is 30-40 per day, so beware. No other options. Restaurant and bar were really empty, despite the hotel being packed for SXSW.

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear oreomau27, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the cost of valet in Austin Downtown and our restaurant being empty during SXSW. We will take your comments under consideration as we continually work to improve our... More 

New York City, United States
1 review
1 of 5 stars Reviewed March 18, 2015

This hotel charged a premium to stay at during SXSW Edu. It was in poor shape. From the elevator to the signs in the hallways, things were falling a part. The A/C in the room was incredibly noisy, and the poor facilities that were sold as the fitness center served as an insult. I was shocked this hotel was in... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Dc V, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. We have a scheduled property renovation at the end of this year... More 

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