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Hilton Garden Inn Austin Downtown/Convention Center

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500 N Interstate 35, Austin, TX 78701
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1 room 1 guest
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Hilton Garden Inn Austin Downtown\/Convention Center
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770 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Germantown
Level Contributor
300 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed today NEW

Unusual layout for an HGI with a central atrium above the 10th floor. Rooms were surprisingly quiet given the street noise so they do a good job with soundproofing Breakfast is great with a panoramic view over the city Conveniently located on the river walk and near all downtown attractions Gym was excellent for the property size and well equipped... More 

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Amarillo, Texas
Level Contributor
136 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location, location, location! Just off I-35 and easy walking distance to 6th street and all that it offers. Very friendly staff, extremely comfortable bed and pillows, and super clean. Only caveat, if you're a light sleeper you might not want a room on the downtown side, it gets rather noisy from the bands playing on Friday and Saturday night. Otherwise,... More 

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Houston, United States
3 of 5 stars Reviewed yesterday NEW

I visited this hotel as a preview stay for an event my company has scheduled in 2016. The staff and amenities were excellent. Regrettably, the AC stopped working that evening and was still not working as of the following morning, which made my early morning preparations uncomfortable. The cable reception was ridiculously poor. The trash accumulating in the creek alongside... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Room was definitely satisfactory and the restraunt for breakfast was awesome!! The bathroom was definitely on the smaller side of things but was clean though!! Liked that is was close to 6th street even if it was just to walk the street and I don't drink. Plenty of bars and entertainment on 6th street.

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Los Angeles, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Spent 2 days at the HGI downtown Austin showing a friend from Europe how amazing Austin is. The property is in a great location... Central to 6th Street and Rainey Street. So top marks for easy access. Not excited to pay $30 a night for parking... But the valet guys were always quick and super friendly! The hotel is actually... More 

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Austin, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The staff at this hotel is great. When you first walk into the lobby it looks fresh and nice. But once you get off the elevator the experience changes. The door to my room didn't open and close properly--jamming in the door frame. There was a hole in the carpet, and lot of noise from the air conditioning and the... More 

Review collected in partnership with Hilton Garden Inn

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GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Scot C, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with... More 

New York City, New York
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed during SXSW so obviously it is not the best time to judge this hotel. It was a crazy time to stay, with it being completely sold out. Lots of parties within the hotel but luckily we couldn't hear it in our room. The room was average but quite spacious which was nice. The hotel is in a PRIME... More 

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GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Takara S, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. More 

San Antonio, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

This is a nice hotel. Not one of the better Garden Inns. It is NOT for kids, it has a VERY small pool. (We initially thought it was a Jacuzzi) It is a great hotel for business and has some wonderful restaurants close by. The staff was very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear 713bridgeth, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. More 

Great Falls, Montana
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The experience at this hotel was perfect. I arrived a little after noon and tried to do an early check-in and they were able to accommodate immediately. The room was a king with a sofa bed which were both very comfortable. We had a room with a view to 6th street and the Capitol building. Very nice. Parking was easy.... More 

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GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear BabsP4, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. I am happy to hear that our staff was so helpful!... More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here so I could be close to the convention center. The room was clean and the bed was super comfortable. The convention center and sixth street are both only a short walk away from the hotel, so there is no shortage of good places to eat and fun to have. Staff was super friendly and accommodating, even when I... More 

Was this review helpful? Yes
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Angelica G, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels! More 

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