We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 182 Austin hotels

Hilton Garden Inn Austin Downtown/Convention Center

3.5 of 5 Hotel   |   500 N Interstate 35, Austin, TX 78701
Hotel deals
Hotel website
Hotel amenities
Special Offer
VIP, Breakfast and More!
Save Saved
You added Hilton Garden Inn Austin Downtown/Convention Center to your Saves list
Hilton Garden Inn Austin Downtown/Convention Center
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
67%
Ranked #68 of 182 hotels in Austin
A recent review
Write a Review

491 people have reviewed this hotel

Traveler rating
    167
    150
    100
    46
    28
See reviews for
44
92
45
220
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Denver
Top Contributor
132 reviews 132 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is what really bumps it from average to very good. Everything about the HGI Austin Downtown is pretty a-ok, but the close proximity to 6th Street and the Austin Convention Center, make it super convenient. Friendly staff, clean rooms, good shower heads - what's not to like? I'd recommend this HGI to anyone staying in... More

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

We appreciate your business and loyalty! Thank you for your amazing comments about our hotel and team and we look forward to serving you in the future. We are at your service! Best Regards, Blake Doran More

Los Angeles, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel has a very unfortunate location. It is right next to highway 35, and one block away from a homeless services provider. Two of my colleagues were panhandled by a very aggressive person as they walked back to the hotel. The bars crank up the music every night and it doesn't go off until 2 AM. Plus, if you... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

We sincerely apologize for the noise created in our area from the music of Austin, TX and for the homeless population impacted your stay with us. We are working with Austin Police Department to assist us to remove homeless indivduals and have placed a internal committed to walk the grounds every hour on the hour to eliminate this issue from... More

Chattanooga, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn is in a good location, near 6th Street and within walking distance to a lot of Austin attractions. The food in the restaurant was great. The furnishings were comfortable and clean. I recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for recommending our hotel to others and we appreciate your wonderful comments about your most recent stay with us! Our team looks forward to seeing you back soon and being at your service! Best Regards, Blake Doran General Manager More

Woodstock, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel staff was very friendly, which was good. However, the hotel was not well maintained (dirty, trash on the grounds, wallpaper peeling, chipped paint, etc.), and the area seemed very unsafe (bars on windows and doors; windows boarded up; homeless "park" one block away; etc.). I'd never stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your great comments about our excellent and friendly staff! In regards to our location and the city around our building - The City of Austin is currently working on the Waller Creek Project which is creating a mini San Antonio River Walk which will clean up, landscape and apply boutique shopping and dining down the creek throughout... More

Fort Worth, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

It's a beautiful hotel located walking to distance to excellent evening venues. The staff is very friendly from Valet to front desk to the housekeeping staff members and restaurant. Roomservice was a treat, I recommend the chix sandwich!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for recognizing our excellent team and service provided to you during your most recent stay with us! Our location is outstanding in downtown and easy access to and out fo the city of Austin. We cannot wait to see you back and have a great week! Best Regards, Blake Doran General Manager More

suffolk uk
Top Contributor
58 reviews 58 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

There are at least 2 Hilton Gardens in Austin this is the one to go for, the other one I know of, is miles out. This one is very central right on top of 6th Street and Congress where all the action is. 'Keep Austin Weird' is the local slogan and it is weird but in a good, no, excellent... More

Was this review helpful? Yes 1
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

We sincerely apologize for the lack of service from our valet team and the time it took to deliver your luggage. Our Valet team has been addressed to ensure this does not ever occur again. I have also reviewed your survey with our housekeeping team to identify and address the issue brought to our attention about not recieving housekeeping service... More

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I visited the Hilton Garden Inn on a business trip right after the SXSW festival. Both Terence at the front desk and Ethan in the upstairs Lounge were pleasant, genuine & super-helpful! 5 stars because of the great service.

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

We appreciate your outstanding review and providing excellent feedback on 2 of our All-Stars team members that took care of you. We look forward to your future visits and have a great day! At your service, Blake Doran General Manager More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very accommodating hotel. They treat their guest with great satisfaction. Their arrival and departure process was fast and efficient. Front Desk remained very professional and attentive to your needs. Very convenient for those wanting to stay close to 6th Street within walking distance. Overall experience was great and will definitely return!

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Than you for your outstanding review and we truly appreciate your business! Our team looks forward to seeing you return and have a wonderful weekend! Best Regards, Blake Doran General Manager More

San Diego, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

1.) The Heating/Air Unit in room 1502 is not functioning correctly the room would not cool below 73 degrees. Since that is a comfortable temperature I did not report it. I just left it off. 2.) 30.00 a night parking for guests is the most I have ever paid at any hotel. 3.) We asked a maid just as we... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for your feedback and all areas of opportunity have been addressed mentioned in your review to ensure 100% satisfactory stays in the future will occur each and every time. We sincerely apologize for the missed opportunities and our team takes these reviews seriously and focuses on each opportunity to make it right! The team and I hope that... More

Amsterdam
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a few nights here during my stay for a conference. The hotel was quiet, clean, and close to the conference center. It is a little walk to downtown, but in the Austin weather that was no problem. The interstate is pretty close, but it never bothered me. Also, there was some construction going on outside, but I never... More

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Thank you for excellent review and we truly appreicate your outstanding comments about our location, staff, and breakfast. We offer a variety of packages that include breakfast and we want you to start your day off in the right direction. Please come back and see us and enjoy the breakfast with a view! At your service, Blake Doran General Manager More

Been to Hilton Garden Inn Austin Downtown/Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Also Known As:
Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin
Austin Hilton Garden Inn
Hilton Austin
Austin Hilton
Address: 500 N Interstate 35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotel in Austin
#54 Business Hotel in Austin
#68 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Official Description (provided by the hotel):
One of the best Austin hotels, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Priceline, Booking.com, Tingo, Hilton Hotels, Agoda, Otel and Venere so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Austin Downtown/Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.