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All 187 Austin hotels

Hilton Garden Inn Austin Downtown/Convention Center

3.5 of 5 Hotel   |   500 N Interstate 35, Austin, TX 78701
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Hilton Garden Inn Austin Downtown/Convention Center
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Ranked #75 of 187 Hotels in Austin
A recent review
3 of 5 stars reviewed 3 days ago
ChiTown1973 Buffalo Grove, Illinois
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618 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo Grove, Illinois
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here on an overnight trip to Austin. I am a Hilton Honors Silver member and prefer this chain. The room was large and clean with a nice comfortable work space and bed. They did not have the typical Hilton pillows which was disappointing but not horrible. The lower grade came from the morning experience. I went up to... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Enjoyed 18th Floor Restaurant and the conference rooms on the same floor. This has been a nice experience and a very nice view on part of Austin city. I would suggest this hotel for any one who wants to run a mid-size group gatherings.

Review collected in partnership with Hilton Garden Inn

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Anader B, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. Best Regards, Blake Doran General Manager More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Was perfectly located in downtown. Walkable to 6th street and congress streets where all the action is. There are concerts happening in the east side and late night trucks as well and just a 3-minute cab ride away.. The 18 th floor breakfast was outstanding with a custom omelette/waffle stand. Good spread on the buffet.. The valet was quick on... More 

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Adieswar, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. At your service, Blake Doran General Manager More 

Hooksett, New Hampshire
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the Hilton Garden Inn on our recent visit to Austin TX was excellent. The staff is courteous and helpful, and the room was quiet, clean, spacious and comfortable. It is very well located so we could walk to bars and restaurants. Highly recommend.

Review collected in partnership with Hilton Garden Inn

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband was in Austin for business and I went along for a few days of vacation. I love to exercise and was impressed with the workout facilities, steam room and sauna. Plus, it was a real treat to find the rooftop pool was heated. The first night I swam beneath the stars. The next day we had a balmy... More 

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Susan K, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran General Manager More 

New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 3 days at the end of our stay we were hit with $30.00 a night for parking!!! Nowhere is it posted that if you valet your car that you will be charged $30.00 a night!!Really!!!!

Review collected in partnership with Hilton Garden Inn

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Margaret G, Thank you for the feedback about your recent stay. We appreciate your 4 STAR review and wonderful comment about our nice hotel! We are very sorry your experience with the valet cost as we strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn,... More 

Antibes, France
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent traveler and having stayed in so many different hotels I have faced many different treatments in hotels. But the staffs in this hotel were extremely friendly and made the entire stay very satisfactory. The hotel itself is located around 25 minutes from the Austin airport. The breakfast was a buffet and they did take care of... More 

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear SoumyaKDatta! Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future! At your service, Blake Doran General Manager More 

Maryland
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a conference at Hilton 2 block away. This was a lot less. Large clean room. Friendly staff. WiFi free and OK speed. Note it is about 100 yards from a busy highway although the first few floors are a garage. So if you are a light sleeper as for rooms on West side or interior rooms that face courtyard... More 

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear CJMike, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. In regards to the noise and highway, I wanted to inform you that we are currently installing sound proof windows in all rooms that face the interstate as well as 6th street... More 

Charlottesville, Virginia
Top Contributor
74 reviews 74 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed at many Hilton Garden Inn properties, and knowing they can feel rather impersonal and sterile, I wasn't expecting much. However, this one is making an attempt to help guests feel welcomed in a big way. For instance, I received an email the day before, offering a chance to check in early, and a personal welcome email from a... More 

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GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Laurabuam, I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels. At your service, Blake Doran General Manager More 

Dallas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The rate quoted upon online reservation is very misleading. No warning is given relating to excessive additional fees, i.e. $30 per night for parking, taxes and other misc charges. Be prepared to handle your own bags, secure your own baggage carts, get your own doors, and figure out how to operate elevators, Jacuzzis, etc. by yourself. And be aware that... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerDallas, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Alice W, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to... More 

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Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
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Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hotel Style:
#64 Business Hotel in Austin

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