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Omni Austin at South Park

4.0 of 5 4140 Governors Row, Austin, TX 78744
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Certificate of Excellence 2014
Omni Austin at South Park
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Omni Austin at South Park
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351 reviews from our community

Traveler rating
    193
    88
    48
    16
    6
See reviews for
77
66
11
166
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (79)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (24)
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Wellesley, United States
1 review
3 of 5 stars Reviewed yesterday NEW

We stayed with our two children for over a week in December. Our room was not cleaned on multiple occasions. Front desk staff varied from extremely nice to extremely rude. At times they would/could not provide basic amenities like umbrellas or help locate a hair salon. Other staff was very friendly and thoughtful. Lobby coffee shop was convenient for quick... More 

Review collected in partnership with Omni Hotels & Resorts

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Lubbock, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

The staff was great. Professional, courteous, and friendly. The hotel was "average" to be billed as a 4-star property. In this day and time, I expected a "king suite" to have a microwave and fridge, as well as free WIFI...nope. Extra charges for any and all. In fact, even for Austin, I felt pricing was a little out of line.... More 

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Houston, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

What a wonderful experience! The staff was extremely accomodating. Everything in my room was nice and clean. The turn down service at night was awesome. My daughter loved the backpack she was given at check in. She wanted to carry it every where that entire weekend. Thanks for making our weekend.

Review collected in partnership with Omni Hotels & Resorts

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April Z, Manager at Omni Austin at South Park, responded to this review

Thank you so much for the great review. We are so happy you enjoyed your stay and can not wait to host you again. More 

Austin, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stay at Omni - Southpark when I travel to Austin. It's location on South IH 35 is convenient to San Antonio and I like the fact that it is very easy to park my car in the front lot of the hotel. The staff and services are quite good, and I appreciate the reasonable room rates.

Review collected in partnership with Omni Hotels & Resorts

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Tomball, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was worth every $ and then some. 4 star service at 2 start pricing. Felt very welcome and comfortable through out the entire stay. Everyone was as friendly as could be. Loved the breakfast with the option to have the chef cook it fresh off the grill for you. Definitely plan on staying here on my next visit

Review collected in partnership with Omni Hotels & Resorts

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April Z, Manager at Omni Austin at South Park, responded to this review

Thank you so much for taking the time to review our hotel. We can't wait to see you on your next visit. More 

Cincinnati
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the nicest hotel staff we have ever encountered. Very good value for the price. The pool is awesome. We included the breakfast which was fabulous every morning. Ample selection and amount - never ran out and hot food was always hot. Special shout out to Addie, Sixto and Christy in the breakfast room for outstanding service. The rooms... More 

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1 review
5 of 5 stars Reviewed 1 week ago

It was great - just as promised. Great price. Nice area. Easy to get to. Room was very comfortable. Room Service was prompt and yummy. Staff was friendly. Spa service was excellent. Big pool. lots of parking out front. Will return to this hotel in the future!

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1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Omni hotel is one of the best I've come across. The accomodations met my expectations and I had an excellent stay at this hotel. The location of the hotel made it easy for me to access Ben White highway and avoiding IH35 trafic.

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April Z, Manager at Omni Austin at South Park, responded to this review

Thank you so much, we love our staff as well. Looking forward to next time, take care! More 

Newport Beach, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Good location near my meetings but as close to the highway as a building can be. Loud. Older and badly in need of a refurbish. Cool lobby bar location idea but not well appointed. Rooms are old and no outlets or decent radio. Desk chair really old - not a business-traveler quality room at all. Staff is average to OK.

Review collected in partnership with Omni Hotels & Resorts

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April Z, Manager at Omni Austin at South Park, responded to this review

Thank you for taking the time to complete a review. We updated our rooms at the beginning of the year and desk chairs are new. I am very sorry we fell short of your expectations at all. We are updating the lobby bar chairs as well and hope we will have another opportunity to host you. Please contact me directly... More 

San Francisco, Ca
Top Contributor
70 reviews 70 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for a conference. We were expecting to be in downtown near the convention center. We had to take a taxi to go anywhere, as we did not rent a car. If you have transportation, then this hotel would be acceptable. There is really nothing worth mentioning. The pool looked nice, but we did not... More 

Was this review helpful? Yes
April Z, Manager at Omni Austin at South Park, responded to this review

We are so sorry we fell short of your expectations in any way. Thank you for taking the time to complete a review of our hotel. More 

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Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Austin at South Park 4*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Cheap Tickets, TripOnline SA, BookIt.com, Hotels.com and Tingo so you can book your Omni Austin at South Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin At South Park Hotel Austin
Omni Hotel Austin
Austin Omni
Hotel Style:
#5 Spa Hotel in Austin
#8 Best Value Hotel in Austin
#9 Luxury Hotel in Austin
#21 Romantic Hotel in Austin
#24 Family Hotel in Austin
#27 Business Hotel in Austin

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