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Omni Austin at South Park

#34 of 191 Hotels in Austin
Certificate of Excellence
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4140 Governors Row, Austin, TX 78744
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Omni Austin at South Park
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Omni Austin at South Park
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465 reviews from our community

Traveler rating
    255
    113
    61
    29
    7
See reviews for
100
91
14
220
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Fort Worth, Texas
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here to celebrate our anniversary for two nights. The hotel is in a great location, we felt safe parking our car in the parking lot and accessing the hotel was easy for check in and check out. Our room was ready for us immediately upon arrival and check in as an Omni loyalty member was a breeze. Our... More 

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Marlborough, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Great location. Convenient to airport with complimentary shuttle service. Staff very friendly and accommodating. Room comfortable. Pool area is very nice, but very close to highway so noisy. Stayed here while visiting my son in Austin. Would stay again!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
East Meadow, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

From the time I walked in to the time I left the hotel fell far below my and my wife's expectations. The only thing good about this Hotel was Kelly at the front desk and the two people we encountered at the concierge desk. I will never go there again!

Review collected in partnership with Omni Hotels & Resorts

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Chris C, General Manager at Omni Austin at South Park, responded to this review

Thank you for taking my phone call today and telling me about your experience. I sincerely apologize for the miscommunication you had with one of my managers and I appreciate the positive comments you gave the rest of the staff. We hope to have the chance to serve you again. More 

El Paso, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Micro-beer package is a great starter. The spicy salsa is delicious and perfect! Staff and management are attentive and courteous. Hotel pool is huge and the spa is the perfect way to treat your tired body at the end of the day.

Review collected in partnership with Omni Hotels & Resorts

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Southlake Tx, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was very nice and staff were very friendly. The hotel is very clean. The fitness room is great. The traffic into Austin can be tough from this hotel though. The small gift shop could use more staff.

Review collected in partnership with Omni Hotels & Resorts

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Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

You will not be disappointed staying at the Omni South Park. Clean, friendly and a great time. Great service, friendly staff and a lot of amenities to keep you occupied on your stay. They will strive for excellence so that you enjoy your stay and keep them on the list to come back.

Review collected in partnership with Omni Hotels & Resorts

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Chris C, General Manager at Omni Austin at South Park, responded to this review

Thank you so much for the awesome comments. Hope to see you again soon! More 

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is easy to access in an otherwise busy city. The environment is quiet and peaceful. The staff are friendly and respectful. Food in bar, restaurant, and in-room was very good. Everything was in order.

Review collected in partnership with Omni Hotels & Resorts

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Allen, United States
1 review
5 of 5 stars Reviewed 1 week ago

People are friendly and always smiling, rooms are clean, breakfast buffet is yummy!! I would highly recommend this hotel for families and business travelers. It was convenient to shopping and easy access from the highway. We will certainly be back.

Review collected in partnership with Omni Hotels & Resorts

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Dallas, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Weekend visit to Austin to attend the Texas Veg Fest . We chose Omni because of the great reviews here on Trip Advisor. The staff was extremely kind and helpful. Our room was clean and quit. The buffet was good with plenty of options to choose from. My one and only complaint is the hotel mattress is old and very... More 

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Chris C, General Manager at Omni Austin at South Park, responded to this review

The feedback and the great comments! I am so sorry you expereinced an issues with one of our beds, as we replaced all of the mattresses in the hotel last year. I will investigate immediately. Hope to see you again soon! More 

Nashville, Tennessee
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was working in Austin during the SXSW Festival. The company I was working for put me up in the Omni South Park. Although it appears to be an older building, they are updating some things like the Lobby Bar. The bar is in the middle of the lobby and the bartender is a couple of feet lower than floor... More 

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Chris C, General Manager at Omni Austin at South Park, responded to this review

Wow, thank you so much for the great comments. WE had so much fun hosting our SXSW attendees. Thank you for the great comments about our Food and Beverage service. I love the mac and cheese as well, it is definitely a guilty pleasure. Hope to see you again soon! More 

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