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All 184 Austin hotels

Courtyard Austin - University Area

3.0 of 5 Hotel   |   5660 North IH-35, Austin, TX 78751
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Ranked #111 of 184 hotels in Austin
A recent review
5 of 5 stars reviewed 4 weeks ago
reactortiz Austin, Texas
  • Overview
  • Reviews (178)
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178 people have reviewed this hotel

Traveler rating
    54
    43
    46
    25
    10
See reviews for
36
23
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69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Rooms not clean, beds are terrible (my back is killing me) carpet stained and smells. Front desk personal was very nice and helpful but I feel for them having to work in a place like this. No complimentary breakfast as most places have. Not happy

Was this review helpful? Yes
Ft myers
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is a terrible courtyard. Tiles broken out in ceiling. The rooms appeared not cleaned. Currently no Bistro. They still have buffet breakfast but no servers around. They hide in kitchen. Had to wait some time before getting check. No bill under door. Must ask for a copy.

Was this review helpful? Yes
Easton, Pennsylvania
Contributor
11 reviews 11 reviews
2 of 5 stars Reviewed 2 weeks ago

I think remodeling is scheduled already which is good, rooms were old, Bathroom very small. No room around the sink area to put anything. Also, there were several long hairs stuck to bathroom tile which were very obvious. And a couple pieces of plastic on the floor. Towels were the thin scratchy kind - whereas some Courtyards have nice soft... More

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Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I had an air conditioning issue, that was taken care of promptly! El Salvador (the manager), made sure I was taken care of also! We came back for another stay, and went great! Awsome customer service, and I definitely recommend this hotel as great place to stay!

Was this review helpful? Yes
Dallas, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

My family and I stayed at this hotel on Saturday July 19, 2014. The hotel location is not in a good part of town from a safety aspect. Upon arriving it took almost 20 minutes to check in and my credit card was charged twice for a deposit for ancillary items, which still has not been refunded although we charged... More

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houston
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is conveniently located and very easy to find near 2222 and I-35. It is minutes away from Downtown and the UT campus. Sadly, it seems that they are counting down the time for their remodel. The rooms and common areas were clean. The room was a decent size. However, there was not closet, just a big wooded cabinet... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014

After reading other reviews about this hotel desperately needing renovations, my wife and decided to go ahead and stay thinking reviews were exaggerated. After all, we have stayed at other Courtyards before and were extremely satisfied. Unfortunately, we should have listened to the reviews and spent the few extra dollars to go elsewhere. The room size was adequate, but lighting... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

I was there for UT orientation. Everything in the hotel was great, but getting there is a pain in the butt! It's really hard to find in the Gps if you've never been to Austin. And I found the deposit charge very strange because it was never said in my confirmation.

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Albuquerque, New Mexico
Top Contributor
82 reviews 82 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 2, 2014

We love staying at this courtyard as it's close to where we visit. The staff is always very welcoming and friendly. Rooms were mostly clean...lots of hair in the water/ice bucket tray, but we don't use them. It's right by the sink and you can't really open the curtain to get enough light. Beds were comfy, room was quiet.

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Brian E, General Manager at Courtyard Austin - University Area, responded to this review

Thank you, I really appreciate reviews like this one. It allows me the opportunity to respond to specific issues and help future travellers, as well as improve our services. My apology for the housekeeping problem, our staff has been informed and we will be keeping a close eye on those trays. In our upcoming renovation, we will be totally remodeling... More

College Station, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

I was blown away with how beautiful this hotel is. The location is great just off Interstate 35. The breakfast was great, Front Office staff welcomed me and acknowledge my Marriott Reward and the housekeeping kept the rooms and the outside really clean. The Engineering staff were professional. Highly recommended for business travelers and family.

Was this review helpful? Yes
Brian E, General Manager at Courtyard Austin - University Area, responded to this review

Thank you so much for taking the time to write this wonderful review. Our staff is very proud of their work and say many, many Thank you's to you. Please come visit your home away from home soon!! Sincerely, Brian Eaton More

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Additional Information about Courtyard Austin - University Area

Address: 5660 North IH-35, Austin, TX 78751
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Austin - University Area 3*
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Also Known As:
Courtyard Austin - University Area Hotel Austin
Courtyard Austin Central
Austin Courtyard
Austin Marriott

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Just a few miles north of downtown Austin, 6th Street, and the Texas State Capitol, Courtyard Austin University Area offers newly-renovated guestrooms, onsite cafe and outdoor pool. Our University of Texas Austin hotel is just 3 miles from the campus off Exit 238A of I-35. Modern guestrooms feature Marriott luxury bedding, flat-screen TVs and free WiFi. Guests will enjoy a reasonably-priced breakfast buffet at our cafe before heading for a dip in our outdoor pool or a workout at our 24-hour fitness center. With over 1,600 sq. ft. of event space, business meetings are easy at Courtyard Austin Univeristy Area. ... more   less 
Number of rooms
198

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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