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All 187 Austin hotels

Candlewood Suites - Austin South

2.0 of 5 Hotel   |   4320 Interstate 35 South, Austin, TX 78745
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Ranked #94 of 187 Hotels in Austin
A recent review
4 of 5 stars reviewed 1 week ago
C H L Connecticut
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75 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Connecticut
Top Contributor
285 reviews 285 reviews
59 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were spacious with refrigerator, microwave and kitchenette sink. Candlewood Cupboard made it easy with their honor system to attain items to eat or nosh on. Bed was comfortable and internet worked well. Entry to the hotel was interesting as it was only single wide and not double wide like in other hotels so negotiating with a large suitcase was... More

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Delaware, Ohio
Top Contributor
61 reviews 61 reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 13, 2014

Overall this is a good place to stay. It has reasonable rates compared to others when I searched for a reservation. My room had a full refrigerator, stove top, dishwasher, two place settings, pots and pans, and microwave; go buy groceries and eat economically. The bed was comfy. The heating/cooling temperature was spot-on. (I took a portable thermometer.) The room... More

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IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear Thom P, Thank you for writing a review about your recent stay with us. It is our pleasure to hear that you liked the room amenities, cleanliness and comfortable beds. It is regrettable to hear that we fell short of your expectation with regard to the housekeeping services and some areas in your room not vacuumed. Also, I am... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 30, 2014

Situated off IH 35 and 71, this is a good value and close to the heart of Austin. A basic room with comfortable amenities for one night or a weeks stay, this place is popular with guest. Some of Austin's favorite restaurants and icons are minutes away.

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CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Majordad82, Thank you so much for taking time out of your day to give us such a great review. It truly means the world to us! We hope to see you again soon! Safe Travels! More

Chicago, IL
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 22, 2014

Chose this hotel because it was near our daughters apartment and was reasonably priced. Had great experience. Customer service was excellent! Front desk employees, especially David, were very friendly and helpful. They made you feel very welcome. Room was very clean and very quiet. Close to SoCo area and downtown. Will definitely stay here again when visiting our daughter.

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CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Love2travelUS16, Thank you so much for the kind words about our hotel and David! We will definitely pass your gratitude along to him. It truly means the world to us when someone will take time out of their day to review our hotel, so again. Thank You! We hope to see y'all soon. Safe Travels! More

Minneapolis, Minnesota, United States
1 review
5 of 5 stars Reviewed August 22, 2014

Stayed here for 5 days and was very happy! The kitchen equipment provided allowed us to make some meals and the customer service was excellent. Also, really great DVD selection for free at the desk. The workout room and free laundry also super convenient! I would highly recommend this hotel

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CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Tess G, Thank you so much for the kind words and taking time out of your day to review our hotel. We are so happy you enjoyed your stay and we definitely look forward to seeing you again! Safe Travels! More

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 20, 2014

The hotel itself was a little rundown: hallways smelled strongly of cigarettes, carpets were stained, room wasn't as clean as it could be. That being said, we were extremely satisfied given the price we paid and the fact that it was pet friendly.

Was this review helpful? Yes 1
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

TheC716, We are so glad we were able to accommodate you and your furry little family member! Would like you to know that we thankfully will be receiving new carpet throughout the hotel soon. Thank you again for the positive review and we hope to see you again! Safe Travels! More

Fort Worth, Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 8, 2014

Would I stay here again? Absolutely. Was it it high end luxury? No. It was a functional, comfortable place to lay our heads at night. We stayed in room 142. The room has a queen bed in a separate bedroom. The bedroom has a nice sized closet, dresser, two end tables and a vanity type area. The bed was pretty... More

Was this review helpful? Yes 3
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

mrsbip, Wow, what an awesome and detailed review! Thank you so much for taking time out of your day to do that, it means so much to us. We are so happy you enjoyed your time here and glad you had a memorable forth of July. We hope to see you again in the future! Safe Travels. More

Houston, Texas
1 review
2 of 5 stars Reviewed June 14, 2014

We arrived at 2:00. I am a Platinum member. Let me preface that we requested early checkin 2 weeks prior to our stay. We were told to call closer to our stay...which we did. We called the night before to request and were told to call after 9 am on our arrival day...which we did. We were told that no... More

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CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

IamKat5, Let me start by saying that we completely let you down and we truly are sorry. We hate that at the very start of your arrival to our hotel it began with a negative experience and we did not find a way to take care of it right away. We also take pride in our customer service but it... More

Conroe, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 20, 2014

We booked a stay at this hotel through a 3rd party website. When we arrived at 1:30am on a Saturday night (Sunday morning) I pulled the up the reservation info on my phone and realized that somehow we had booked the hotel on the wrong weekend!! We walked in and the hotel told us that they were booked and had... More

Was this review helpful? Yes
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Lisa L. We are so glad we were able to accommodate you! We welcome you back at any time and we truly appreciate you taking time out of your day to write a review and say such kind words. Safe Travels! More

Waco, Texas
Top Contributor
57 reviews 57 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 2, 2014

We stayed there for a conference. When we first arrived, the first thing out of the receptionist's mouth was, "you're too early to check in"...not even a welcome first. We had to get to the conference so we left our bags with the front desk. We came in late that night checked in and were pleased with the room. No... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear edra45, Thank you for writing a review about your recent stay with us. I am very pleased to note that you liked our room accommodations and the included amenities. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems... More

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Additional Information about Candlewood Suites - Austin South

Address: 4320 Interstate 35 South, Austin, TX 78745
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Austin South 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Austin South Hotel Austin
Candlewood Austin
Austin Candlewood Suites

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