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All 184 Austin hotels

Candlewood Suites - Austin South

2.0 of 5 Hotel   |   4320 Interstate 35 South, Austin, TX 78745
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Ranked #99 of 184 Hotels in Austin
A recent review
5 of 5 stars reviewed yesterday
Love2travelUS16 Chicago, IL
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72 reviews from our community

Traveler rating
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    11
    5
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, IL
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Chose this hotel because it was near our daughters apartment and was reasonably priced. Had great experience. Customer service was excellent! Front desk employees, especially David, were very friendly and helpful. They made you feel very welcome. Room was very clean and very quiet. Close to SoCo area and downtown. Will definitely stay here again when visiting our daughter.

Was this review helpful? Yes
Minneapolis, Minnesota, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 5 days and was very happy! The kitchen equipment provided allowed us to make some meals and the customer service was excellent. Also, really great DVD selection for free at the desk. The workout room and free laundry also super convenient! I would highly recommend this hotel

Was this review helpful? Yes
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Tess G, Thank you so much for the kind words and taking time out of your day to review our hotel. We are so happy you enjoyed your stay and we definitely look forward to seeing you again! Safe Travels! More

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 20, 2014

The hotel itself was a little rundown: hallways smelled strongly of cigarettes, carpets were stained, room wasn't as clean as it could be. That being said, we were extremely satisfied given the price we paid and the fact that it was pet friendly.

Was this review helpful? Yes 1
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

TheC716, We are so glad we were able to accommodate you and your furry little family member! Would like you to know that we thankfully will be receiving new carpet throughout the hotel soon. Thank you again for the positive review and we hope to see you again! Safe Travels! More

Fort Worth, Texas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 8, 2014

Would I stay here again? Absolutely. Was it it high end luxury? No. It was a functional, comfortable place to lay our heads at night. We stayed in room 142. The room has a queen bed in a separate bedroom. The bedroom has a nice sized closet, dresser, two end tables and a vanity type area. The bed was pretty... More

Was this review helpful? Yes 1
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

mrsbip, Wow, what an awesome and detailed review! Thank you so much for taking time out of your day to do that, it means so much to us. We are so happy you enjoyed your time here and glad you had a memorable forth of July. We hope to see you again in the future! Safe Travels. More

Houston, Texas
1 review
2 of 5 stars Reviewed June 14, 2014

We arrived at 2:00. I am a Platinum member. Let me preface that we requested early checkin 2 weeks prior to our stay. We were told to call closer to our stay...which we did. We called the night before to request and were told to call after 9 am on our arrival day...which we did. We were told that no... More

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CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

IamKat5, Let me start by saying that we completely let you down and we truly are sorry. We hate that at the very start of your arrival to our hotel it began with a negative experience and we did not find a way to take care of it right away. We also take pride in our customer service but it... More

Conroe, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 20, 2014

We booked a stay at this hotel through a 3rd party website. When we arrived at 1:30am on a Saturday night (Sunday morning) I pulled the up the reservation info on my phone and realized that somehow we had booked the hotel on the wrong weekend!! We walked in and the hotel told us that they were booked and had... More

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CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Lisa L. We are so glad we were able to accommodate you! We welcome you back at any time and we truly appreciate you taking time out of your day to write a review and say such kind words. Safe Travels! More

Waco, Texas
Top Contributor
54 reviews 54 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 2, 2014

We stayed there for a conference. When we first arrived, the first thing out of the receptionist's mouth was, "you're too early to check in"...not even a welcome first. We had to get to the conference so we left our bags with the front desk. We came in late that night checked in and were pleased with the room. No... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear edra45, Thank you for writing a review about your recent stay with us. I am very pleased to note that you liked our room accommodations and the included amenities. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems... More

San Antonio, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 19, 2014

The Candlewood suites south of Austin were was a great stay and a great deal. Even though it was right next the highway, I didn’t have any trouble sleeping. I had a queen suite and it was great. The full sized kitchen came handy and the huge office desk was nice. It was great to have a big flat screen... More

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GSACandlewood A, Front Desk Associate at Candlewood Suites - Austin South, responded to this review

TexasSAgirl2013, Thank you! We are glad to see that you enjoyed your stay with us and would love to see you again. Please call anytime you are in the area. More

Noida, India
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 11, 2014

I stayed here for a week and it is okay, staff is friendly. Rooms have kitchen, room service is done once a week , location is good.Check in check out is easy. Check out by 12. Does not have complimentary breakfast but you can buy stuff from the pantry.

Was this review helpful? Yes
CandlewoodMGR, Manager at Candlewood Suites - Austin South, responded to this review

Himanshu_Shruti Thank you so much for taking time out of your day to review our hotel. We would love to invite you back in chance to raise that score to a 5. You are always welcome here! More

Hartford
Top Contributor
222 reviews 222 reviews
93 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 3, 2014

I stay at Candlewood Suites across the country many times per year. This property is one of the best. Friendly service, clean, quiet and a very good value for the area. Before you decide to stay, make sure you understand the Candlewood routine. If you are looking for a "mini apartment" with a full size refrigerator, full kitchen and comfy... More

Was this review helpful? Yes 1
GSACandlewood A, Front Desk Associate at Candlewood Suites - Austin South, responded to this review

steve375, Thank you for taking time to write a review. We are very happy to hear that you enjoyed your stay with us and look forward to having you again. It is always good to hear when our guest have a comfortable stay and can feel like they are at home. Feel free to call anytime! See you again. More

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Additional Information about Candlewood Suites - Austin South

Address: 4320 Interstate 35 South, Austin, TX 78745
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Austin South 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Austin South Hotel Austin
Candlewood Austin
Austin Candlewood Suites

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