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Candlewood Suites - Austin South

2.0 of 5 4320 Interstate 35 South, Austin, TX 78745
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Candlewood Suites - Austin South
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Candlewood Suites - Austin South
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81 reviews from our community

Traveler rating
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    30
    12
    5
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wichita Falls, Texas
Top Contributor
102 reviews 102 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

South Austin, not too far from 6th Street, Downtown area, 5 minute drive. The hotel is nice, quiet, the staff was very friendly and nice. I didn't see any of the problems in the other review- no bugs, very clean. Parking was close, it is an older hotel, but perfectly acceptable rooms, had some A/C problems, but the staff can... More 

Was this review helpful? Yes 1
New York, New York, United States
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is badly in need of renovation. First of all, the hotel is not conveniently located off IH-35. It will be difficult to drive to...you need to exit early. But the worst part are the many dead insects lying around the window. The front desk manager even acknowledged a big insect problem. Then he moved me to another room... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear Jas0n2013, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Unfortunately, your account settings do not allow us to... More 

Kempner
Top Contributor
52 reviews 52 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently my wife and I took a small vacation to Las Vegas and we flew out of Austin, TX. Since we live almost 80 miles north of the Austin and we were flying out at 6:00 in the morning, we decided to stay in Austin the night before the flight. I chose this hotel since I am a member of... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 1, 2014

Great customer service at the front desk. The gentleman Travis really help out and answer all my questions. Room was extremely great for the price. I would most definitely stay here again on future trips to Austin.

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Connecticut
Top Contributor
292 reviews 292 reviews
61 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed November 9, 2014

Rooms were spacious with refrigerator, microwave and kitchenette sink. Candlewood Cupboard made it easy with their honor system to attain items to eat or nosh on. Bed was comfortable and internet worked well. Entry to the hotel was interesting as it was only single wide and not double wide like in other hotels so negotiating with a large suitcase was... More 

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Delaware, Ohio
Top Contributor
65 reviews 65 reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 13, 2014

Overall this is a good place to stay. It has reasonable rates compared to others when I searched for a reservation. My room had a full refrigerator, stove top, dishwasher, two place settings, pots and pans, and microwave; go buy groceries and eat economically. The bed was comfy. The heating/cooling temperature was spot-on. (I took a portable thermometer.) The room... More 

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IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear Thom P, Thank you for writing a review about your recent stay with us. It is our pleasure to hear that you liked the room amenities, cleanliness and comfortable beds. It is regrettable to hear that we fell short of your expectation with regard to the housekeeping services and some areas in your room not vacuumed. Also, I am... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 30, 2014

Situated off IH 35 and 71, this is a good value and close to the heart of Austin. A basic room with comfortable amenities for one night or a weeks stay, this place is popular with guest. Some of Austin's favorite restaurants and icons are minutes away.

Was this review helpful? Yes
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Majordad82, Thank you so much for taking time out of your day to give us such a great review. It truly means the world to us! We hope to see you again soon! Safe Travels! More 

Chicago, IL
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 22, 2014

Chose this hotel because it was near our daughters apartment and was reasonably priced. Had great experience. Customer service was excellent! Front desk employees, especially David, were very friendly and helpful. They made you feel very welcome. Room was very clean and very quiet. Close to SoCo area and downtown. Will definitely stay here again when visiting our daughter.

Was this review helpful? Yes
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Love2travelUS16, Thank you so much for the kind words about our hotel and David! We will definitely pass your gratitude along to him. It truly means the world to us when someone will take time out of their day to review our hotel, so again. Thank You! We hope to see y'all soon. Safe Travels! More 

Minneapolis, Minnesota, United States
1 review
5 of 5 stars Reviewed August 22, 2014

Stayed here for 5 days and was very happy! The kitchen equipment provided allowed us to make some meals and the customer service was excellent. Also, really great DVD selection for free at the desk. The workout room and free laundry also super convenient! I would highly recommend this hotel

Was this review helpful? Yes
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Tess G, Thank you so much for the kind words and taking time out of your day to review our hotel. We are so happy you enjoyed your stay and we definitely look forward to seeing you again! Safe Travels! More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 20, 2014

The hotel itself was a little rundown: hallways smelled strongly of cigarettes, carpets were stained, room wasn't as clean as it could be. That being said, we were extremely satisfied given the price we paid and the fact that it was pet friendly.

Was this review helpful? Yes 1
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

TheC716, We are so glad we were able to accommodate you and your furry little family member! Would like you to know that we thankfully will be receiving new carpet throughout the hotel soon. Thank you again for the positive review and we hope to see you again! Safe Travels! More 

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Additional Information about Candlewood Suites - Austin South

Address: 4320 Interstate 35 South, Austin, TX 78745
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Austin South 2*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Austin South Hotel Austin
Candlewood Austin
Austin Candlewood Suites

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