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BEST WESTERN PLUS Austin City Hotel

3.0 of 5 2200 South I-35, Austin, TX 78704 (Formerly Clarion Inn and Suites Conference Center)
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BEST WESTERN PLUS Austin City Hotel
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BEST WESTERN PLUS Austin City Hotel
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278 reviews from our community

Traveler rating
    137
    101
    18
    13
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Allen, United States
1 review
5 of 5 stars Reviewed yesterday NEW

close to zilker park, great staff, great free breakfast. suite was comfortable for family of 4. no problems with theft, noise, ammenties. would recommend for single, couples and families. didn't get to use the pool but it looked nice. wish the breakfast hours were longer. the lounge. nice coffee set up in lounge.

Review collected in partnership with Best Western

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Columbus, Ohio
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I chose this hotel to stay in for a few days after a business trip at another property, and am pleased with that choice overall. The things I liked is the location, as it was close to South Congress, downtown, and being next to the freeway, easy access elsewhere. For a property that was built awhile ago, they've done a... More

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Estero, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I chose this hotel because it is located a short drive from the LBJ Museum which we were visiting. The room was nice and clean and the maid service prompt. But entering and exiting the parking lot is confusing (we saw others frustrated as well): the former exit has been blockaded, the entrance used for both entering... More

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San Antonio, Texas, Usa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed at the Best Western Plus in Austin during our ACL festivities ..... And although we weren't in our room too much we still enjoyed our stay. Great location right off I-35. The complimentary breakfast was a nice surprise and had plenty of options. Jacob at the front desk was very friendly. This will definitely be another option... More

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San Diego, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location. It is not too far from the airport (expect to pay anywhere from $20-30 for an uber depending on traffic) and it is also close to dowtown, congress, and there is a bus stop within walking distance. The staff loves to crack jokes and are all really friendly and helpful when it comes... More

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Booked this hotel ahead of the Austin City Limits (ACL) Fest in October - due to it's proximity to downtown and the event. Hotel was much nicer than traditional Best Western properties. Highly recommend this for Austin events and was SUPER happy that the staff coordinated very affordable and convenient transport to/from the event itself. We were worried about sky-high... More

Review collected in partnership with Best Western

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Boston, Mass. USA
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Well equipped, clean rooms, nice pool and gym. Very large hotel, ask for a room on the inside which have security doors in the halls. Otherwise open to the back of the hotel. The hotel is a little "tired: looking from the street, but a nice surprise inside. The breakfast was very good with lots of choices. Very pleasant staff... More

Review collected in partnership with Best Western

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Van Buren Ar., United States
1 review
5 of 5 stars Reviewed 1 week ago

very clean rooms, nice staff, good location, easy access to highway, all rooms are pet friendly, decent restaurant inside hotel, good breakfast selections, I would highly recommend this hotel for your stay in austin

Review collected in partnership with Best Western

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Debbie S, General Manager at BEST WESTERN PLUS Austin City Hotel, responded to this review

Thank you so much for your thorough review of your stay; your kind words are much appreciated by a hotel staff that thrives on providing hospitable service! We are a comfortable and quiet oasis in an active and vibrant city. I hope to see you back real soon. More

Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This Best Western is by far one of the best we have stayed in. All the staff were excellent and helpful. Breakfast area was huge compared to most and food delicious and presentation was inviting. Room was large enough not to feel cramped and water pressure was good. Internet was fast and easy to get on to. Location was great... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN PLUS Austin City Hotel, responded to this review

Thank you so much for sharing your comments about your stay at our hotel. We are so happy that your stay was pleasant and that the property and staff exceeded your expectations! The staff is so happy when their guests are happy. We realize that people have so many choices when selecting a hotel, so we appreciate your enthusiasm for... More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Upon arriving at this hotel there was a cricket in the lobby and was ensured by the staff that they did not have Crickets. We recevied our room key and proceeded to our room we opened the door and the most god awful smell or urine, and must greeted us. There was a huge gap between at the bottom of... More

Was this review helpful? Yes 1
Debbie S, General Manager at BEST WESTERN PLUS Austin City Hotel, responded to this review

I am so sorry you were disappointed with the hotel and your stay. I appreciate you sharing your experience. Any housekeeping or maintenance complaints are immediately passed on to the appropriate department for correction. In addition, our staff is very diligent dealing with the twice yearly cricket season here in Texas. Crickets are part of the landscape; the length of... More

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Additional Information about BEST WESTERN PLUS Austin City Hotel

Address: 2200 South I-35, Austin, TX 78704 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Austin City Hotel 3*
Number of rooms: 154
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion

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