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All 183 Austin hotels

Comfort Suites NW Lakeline

2.5 of 5 Hotel   |   13681 N. US Hwy 183, Austin, TX 78750-2209 (Northwest Austin)
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76%
Ranked #89 of 183 hotels in Austin
A recent review
5 of 5 stars Reviewed May 19, 2013
Parkinghog Fayetteville, Arkansas
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61 people have reviewed this hotel

Traveler rating
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    11
    5
    1
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27
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15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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There are newer reviews for Comfort Suites NW Lakeline
See the most recent reviews
Fayetteville, Arkansas
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 19, 2013 via mobile

We were very satisfied with the hotel. I think it meets all standards of comfort inns very well. It's clean, the rooms are large, the staff is helpful and friendly. The only negative was not the hotel but some of the people staying there. The breakfast area had I believe six four person tables. The three days we were there... More

Was this review helpful? Yes 1
Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 9, 2013

We stayed there for two nights during the MotoGP race. The room is clean and comfortable. The staff was very friendly - our two girls were given bed time milk and offered fruits etc. We ate at Cover2 which was just around the corner. We also enjoyed the little pool and spa. Overall much better than the hotel we stayed... More

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Colonial Heights, Virginia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2013

Hotel was great as I checked out this past Sunday. Staff was friendly and hotel is in great shape, Rooms were as advertised and hotel is kept in good shape. Nice hot breakfast selection both days. Overall very good value

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Orlando, Florida
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 30, 2013

We stayed here 5 nights for a week long trip to Austin to visit family, friends and some of the local Austin attractions. First I want to talk about the location of this property. This hotel is north of downtown Austin which, for us, was perfect. Our friends and relatives actually live north of downtown so visitng with them was... More

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Lindale, Texas
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 25, 2013

We stayed four nights at this hotel. The front desk was very friendly and helpful. Our room was large and the bed was comfortable. The towels were also nice. There were a few issues that were minor but since this is a site to help other travelers I will pass them along: The lamp on one of the nightstands did... More

Was this review helpful? Yes 1
ANDYPATEL720, Guest Relations Manager at Comfort Suites NW Lakeline, responded to this review

Dear Linda, We appreciate your feedback, here at the Comfort Suites. It sounds like there were many issues that went on during your stay. I apologize for all of those instances and have notified our maintenance and housekeeping departments that they need to be more aware of their duties. Thank you for your business and hope to see you soon!... More

Magnolia, Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2013

Third visit to this hotel. Friendly staff, clean, quiet rooms. Comfort Suites has very comfortable beds for a good night's rest. Hot breakfast included. Will definitely stay here again. Probably soon.

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ANDYPATEL720, Guest Relations Manager at Comfort Suites NW Lakeline, responded to this review

Dear Dennis, We, at the Comfort Suites, appreciate your comments about your hotel stay with us. We absolutley strive to make our guests as comfortable and happy as we can. Thank you for your business and we hope to see you soon! Trisha Patel More

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 30, 2013

We stayed one night during a Texas road trip. The room was large and well furnished. Despite being on the frontage road, we had some difficulty in locating the hotel. I noticed a large amount broken glass in one of the parking spaces when we arrived, but we didn't have any issues. I was a bit concerned that the glass... More

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ANDYPATEL720, Guest Relations Manager at Comfort Suites NW Lakeline, responded to this review

Dear John, We appreciate your response here at the Comfort Suites. We are glad to hear that you enjoyed the comfort of our rooms, however we are dismayed to hear that there was broken glass in our parking lot. It is our duty and utmost importance that we keep our employees and guests in a safe environment. We have cleaned... More

Springtown, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 22, 2012

thought for a comfort suite it didn't measure up to others i stayed at. Beds are hard. Furniture in rooms were nasty and couch sunk in. would not recommed to stay for the price. front desk was very nice though.

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ANDYPATEL720, Manager at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest I would like to sincerely apologize for not meeting your expectations on your recent visit to our hotel. I would love to be able to help correct this situation. Please email the details of your visit and your contact information to Gm.TX514@choicehotels.com and I will do what I can to correct this situation. Thank you Comfort Suites... More

Washington, DC
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2012

While in town for the Grand Prix, my friends and I stayed at this Comfort Suites. It was not only extremely affordable, but the staff was friendly, the rooms clean, and the building generally well-maintained. Additionally, it's relatively close to a handful of restaurants within a short drive. It's a definite safe bet.

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ANDYPATEL720, Manager at Comfort Suites NW Lakeline, responded to this review

Dear Justin Thank you very much for your kind words. We hope that you enjoyed your time in Austin for the F1 race. We definitely hope to see you back for the next race. If there is anything we can do to help accomodate you and your friend's, please do not hesitate to let us know. Thank you very much... More

Houston, Texas
1 review
5 of 5 stars Reviewed October 26, 2012

I initially disappointed that my customer discounted hotel was unavailable for a week in which I'd be in town. I immediately searched AAA and found this hotel with a few reviews. I then went to another site and found 200 reviews: All glowing! I added a few requests to my reservation and found that the hotel met them all, including... More

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Vivian Thank you so very much for posting your review of our hotel on Trip Advisor. We are so thrilled that you enjoyed your stay at our hotel. We apologize about the AC mishap but are glad we were able to get it fixed for you. We really hope you come back and visit us soon. Again, my staff... More

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Additional Information about Comfort Suites NW Lakeline

Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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