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Comfort Suites NW Lakeline

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13681 N. US Hwy 183, Austin, TX 78750-2209
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1 room 1 guest
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Comfort Suites NW Lakeline
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87 Reviews from our TripAdvisor Community

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Traveler rating
    38
    29
    13
    6
    1
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42
11
4
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites NW Lakeline
See the most recent reviews
Prosper, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

We were very fortunate to find this hotel since we made our reservations late and Austin was hosting Formula One. This was the best kept secret. The hotel had just remodeled. Everything was new, carpet, furniture, furnishings and bathroom updated. Hopefully it will stay in good shape for awhile if you are planning on staying anytime soon. It's located near... More 

Was this review helpful? Yes 2
Anand P, General Manager at Comfort Suites NW Lakeline, responded to this review

Jane- Thank you for staying with us here at the Comfort Suites NW Lakeline. We have worked very hard the last few months on our rennovations, and we are so excited that our valued guests like you, are enjoying the final product! Austin does host many big events throughout the year, including the Formula 1 race, so hotels can fill... More 

Lexington, South Carolina
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 16, 2014

Our son had a motorcycle accident and we had to come to Austin for this emergency. Not knowing what was going on we found this hotel and booked it for the awesome price and I worried it was going to be some dump. I was SO WRONG. This hotel is just about on par with the Hilton Garden Inn. The... More 

Was this review helpful? Yes 1
Gallup, New Mexico
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 26, 2014

I stayed here for an entire week while on business and overall it was a good hotel but with bad WiFi. Things that were very Good: 1) TV was very good and had numerous channels with a wide variety of shows. (40+ channels). 2) Rooms were very clean and kept very clean each and every day. 3) Staff was amazing... More 

Was this review helpful? Yes 3
Huntington, Indiana
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 25, 2014 via mobile

I picked this motel online because it was very close to family we were visiting and the price was reasonable. What a find! We stayed in mid October for 4 nights and the entire hotel has been recently remodeled. In fact the workers were laying carpet in our hall when we checked in. The building was sparkling with new carpet... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
164 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed July 11, 2014

Part of our road trip stopover. Very accessible location and excellent breakfast provided. Room were good and hotel staff was friendly. Will definitely consider this hotel if I go back to Austin again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your great Trip Advisor review. We appreciate your feedback very much. We hope to see you soon back in Austin, Texas! More 

San antonio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2014 via mobile

Hotel was just mediocre. Nice lobby and room was just Ok. Came in late at night (about 1120pm) and wasn't offered any kind of discount (would have been nice- instead he said "let me see if I can get you a discount", looked at something, closed the binder and said "no" it was rude) Paid 137 for hot tub room.... More 

Was this review helpful? Yes 1
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you very much for your review of your stay at our hotel. We take your comments in high regards and will guarantee to address the issues that you had during your stay. I am very sorry that you were not able to sleep in during your time at the hotel. Also, I am very sorry about... More 

Centereach, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed a few nights and had no problems. The staff was friendly and helpful. The room was more than large enough for the two of us. The rainfall shower head was a nice addition as we havce one at home as well. There was a good variety of tasty food at the breakfast bar.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you so much for your great review on Trip Advisor. We appreciate your comments greatly and I will be sure to share them with our staff. Sincerely Andy Patel Owner More 

Houston
Level Contributor
232 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

Front desk help, Lisette and Angie deserve 5+ stars, for their excellent customer service. Hotel rates only rates a 3 to 3.5. $125.99 for a king, jacuzzi room. Price a little much for toliet paper so thin I could read the newspaper thru it. Office chair had gross stain on seat. Jacuzzi did not work properly. (Kudos for discounting room... More 

Was this review helpful? Yes 1
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Mary Thank you very much for your kind words about Lisette and Angie. We truly are lucky to have them on our staff here. I apologize greatly about your issues with the jacuzzi and the AC. I hope that you will give us another chance. Please contact me directly at 512-219-1800 if you are back in the area so... More 

Fishers, IN
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

This hotel is convenient to numerous restaurants, shopping and RTE 183. Staff is very friendly and helpful. The room is very clean, with a sofa, fridge, and TV that was actually HD, which is more than I can say for many properties costing twice as much. This hotel is well maintained, and I will definitely stay here again..good value for... More 

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Guest Thank you very much for your great review on Trip Advisor. We appreciate your comments greatly and I will be sure to share them with my staff. We hope to see you back soon! Sincerely Andy Patel More 

Dayton, Texas
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

This was the perfect place for us on our little vacation. We got a true suite complete with kitchenette, two pull-out sofas and door separating the bedroom. Very spacious and new. Excellent free breakfast too.

Was this review helpful? Yes
ANDYPATEL720, Manager at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your kind words. We are extremely glad you got to enjoy the presidential suite while you were here! We hope that you will come back to see us. Thank you very much again! Sincerely, Trisha Patel Director of Operations More 

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