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All 187 Austin hotels

Comfort Suites NW Lakeline

2.5 of 5 Hotel   |   13681 N. US Hwy 183, Austin, TX 78750-2209 (Northwest Austin)
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Ranked #87 of 187 Hotels in Austin
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63 reviews from our community

Traveler rating
    23
    22
    12
    5
    1
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28
8
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gallup, New Mexico
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for an entire week while on business and overall it was a good hotel but with bad WiFi. Things that were very Good: 1) TV was very good and had numerous channels with a wide variety of shows. (40+ channels). 2) Rooms were very clean and kept very clean each and every day. 3) Staff was amazing... More

Was this review helpful? Yes
Huntington, Indiana
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I picked this motel online because it was very close to family we were visiting and the price was reasonable. What a find! We stayed in mid October for 4 nights and the entire hotel has been recently remodeled. In fact the workers were laying carpet in our hall when we checked in. The building was sparkling with new carpet... More

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Toronto, Canada
Top Contributor
163 reviews 163 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 11, 2014

Part of our road trip stopover. Very accessible location and excellent breakfast provided. Room were good and hotel staff was friendly. Will definitely consider this hotel if I go back to Austin again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your great Trip Advisor review. We appreciate your feedback very much. We hope to see you soon back in Austin, Texas! More

San antonio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 11, 2014

Hotel was just mediocre. Nice lobby and room was just Ok. Came in late at night (about 1120pm) and wasn't offered any kind of discount (would have been nice- instead he said "let me see if I can get you a discount", looked at something, closed the binder and said "no" it was rude) Paid 137 for hot tub room.... More

Was this review helpful? Yes 5
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you very much for your review of your stay at our hotel. We take your comments in high regards and will guarantee to address the issues that you had during your stay. I am very sorry that you were not able to sleep in during your time at the hotel. Also, I am very sorry about... More

Centereach, New York
Contributor
18 reviews 18 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed a few nights and had no problems. The staff was friendly and helpful. The room was more than large enough for the two of us. The rainfall shower head was a nice addition as we havce one at home as well. There was a good variety of tasty food at the breakfast bar.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you so much for your great review on Trip Advisor. We appreciate your comments greatly and I will be sure to share them with our staff. Sincerely Andy Patel Owner More

Houston
Top Contributor
174 reviews 174 reviews
26 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

Front desk help, Lisette and Angie deserve 5+ stars, for their excellent customer service. Hotel rates only rates a 3 to 3.5. $125.99 for a king, jacuzzi room. Price a little much for toliet paper so thin I could read the newspaper thru it. Office chair had gross stain on seat. Jacuzzi did not work properly. (Kudos for discounting room... More

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ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Mary Thank you very much for your kind words about Lisette and Angie. We truly are lucky to have them on our staff here. I apologize greatly about your issues with the jacuzzi and the AC. I hope that you will give us another chance. Please contact me directly at 512-219-1800 if you are back in the area so... More

Fishers, IN
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

This hotel is convenient to numerous restaurants, shopping and RTE 183. Staff is very friendly and helpful. The room is very clean, with a sofa, fridge, and TV that was actually HD, which is more than I can say for many properties costing twice as much. This hotel is well maintained, and I will definitely stay here again..good value for... More

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Guest Thank you very much for your great review on Trip Advisor. We appreciate your comments greatly and I will be sure to share them with my staff. We hope to see you back soon! Sincerely Andy Patel More

Dayton, Texas
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2014

This was the perfect place for us on our little vacation. We got a true suite complete with kitchenette, two pull-out sofas and door separating the bedroom. Very spacious and new. Excellent free breakfast too.

Was this review helpful? Yes
ANDYPATEL720, Manager at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your kind words. We are extremely glad you got to enjoy the presidential suite while you were here! We hope that you will come back to see us. Thank you very much again! Sincerely, Trisha Patel Director of Operations More

Omaha, Nebraska
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

Hotel and room were clean and quiet - no problems. Booked based on proximity to the Austin iFly location - easy to find, watch out for how fast you have to get over coming off the offramp, though. I'd go there again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Paul We are very thrilled to know that you would return to stay at our facility. We hope that you had a great time at iFly. We definitely do pride ourselves on our clean and quiet rooms. Also, we always like to urge our guests to use the Anderson Mill exit as we know it is very hard to... More

Los Angeles, California
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 11, 2014

We needed a room for South by Southwest and settled on this one as a reasonable compromise. Was really impressed with the place, really solid all around with good service, nice rooms, and good proximity to restaurants.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Alex Thank you for deciding to stay with us during SXSW. We are extremely happy to know that you did not regret your decision. We hope you will come back and see us again next year during SXSW! We have some great changes coming to our facility in the next few months and they will all be ready by... More

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Additional Information about Comfort Suites NW Lakeline

Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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