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All 182 Austin hotels

Comfort Suites NW Lakeline

2.5 of 5 Hotel   |   13681 N. US Hwy 183, Austin, TX 78750-2209 (Northwest Austin)
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78%
Ranked #81 of 182 hotels in Austin
Certificate of Excellence 2013
A recent review
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57 people have reviewed this hotel

Traveler rating
    21
    21
    9
    5
    1
See reviews for
26
6
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Fishers, IN
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is convenient to numerous restaurants, shopping and RTE 183. Staff is very friendly and helpful. The room is very clean, with a sofa, fridge, and TV that was actually HD, which is more than I can say for many properties costing twice as much. This hotel is well maintained, and I will definitely stay here again..good value for... More

Was this review helpful? Yes
Dayton, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the perfect place for us on our little vacation. We got a true suite complete with kitchenette, two pull-out sofas and door separating the bedroom. Very spacious and new. Excellent free breakfast too.

Was this review helpful? Yes
ANDYPATEL720, Manager at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your kind words. We are extremely glad you got to enjoy the presidential suite while you were here! We hope that you will come back to see us. Thank you very much again! Sincerely, Trisha Patel Director of Operations More

Omaha, Nebraska
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Hotel and room were clean and quiet - no problems. Booked based on proximity to the Austin iFly location - easy to find, watch out for how fast you have to get over coming off the offramp, though. I'd go there again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Paul We are very thrilled to know that you would return to stay at our facility. We hope that you had a great time at iFly. We definitely do pride ourselves on our clean and quiet rooms. Also, we always like to urge our guests to use the Anderson Mill exit as we know it is very hard to... More

Los Angeles, California
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

We needed a room for South by Southwest and settled on this one as a reasonable compromise. Was really impressed with the place, really solid all around with good service, nice rooms, and good proximity to restaurants.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Alex Thank you for deciding to stay with us during SXSW. We are extremely happy to know that you did not regret your decision. We hope you will come back and see us again next year during SXSW! We have some great changes coming to our facility in the next few months and they will all be ready by... More

College Station, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014

Friendly and professional staff, decent large rooms. Well cleaned. Had a small problem with the bath plug but nothing bad - the location was ideal. Breakfast area is a bit small so go early, breakfast was ok. At the proce I would definitely stay here again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you very much for staying with us during your trip to Austin. Sorry about the problem you encountered with your bathroom plug. We hope that you will return to our facility next time you are in Austin. Please do not hesitate to let us know if there is anything we can do for you in the mean time. Thank... More

EL PASO
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2014

This hotel was good value for the money. The room was fairly large, clean, good towels and bedding. The only thing I would gig them for are their mattresses. I wish they would upgrade them. Our mattress was just too firm for us, but probably fine for someone who prefers a firm mattress. Breakfast was ok. Desk help was great.... More

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ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you very much for your review on Trip Advisor. Sorry you did not enjoy the bedding at the hotel. However, Choice Hotels International has just released a new standard for the bedding which will be at the hotel in the next month. Please give us another chance next time you are in Austin. Thanks Trisha Patel More

Blooming Grove, Texas
1 review
5 of 5 stars Reviewed November 1, 2013

Clean and spacious. Samantha was very professional and helpful. Good location with lots to offer nearby. I stay here whenever I come to Austin and have always been happy with the accomodations and friendly staff.

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed October 28, 2013

I did not want to spend an arm and a leg for 2 nights in Austin, so we booked on Hotwire. We got this hotel. Overall, it was about what I expected, very roomy, beds were comfortable. My only gripes, and I am very picky when it comes to hotels, it was musty at first... maybe it was once a... More

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ANDYPATEL720, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Guest Thank you for taking the time out of your busy schedule to write a review on our hotel. We greatly appreciate your business. I greatly apologize about your room having a musty oder. We would have been more then happy to take care of any issues you were having. In regards to the black out shades, our entire... More

Lawrenceville, New Jersey
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 21, 2013

I stayed 2 nights at this hotel (stayed at 5 hotels total on my trip to Texas in a 10-day span) and I would say that this is one of the more better value hotels I have stayed at. The room was spacious and almost felt like a mini-apartment. With this one having a coffee table, a couch, a desk,... More

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ANDYPATEL720, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you so much for your kind words. We truely appreciate you taking the time to write such a wonderful review about our hotel. We hope to see you again at our hotel soon. In the mean time, if there is anything we can do for you, please let us know. Thank you very much again and... More

Garwood, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 8, 2013

I was very disappointed in this hotel to say the least and even with a email from the owner about this problem being addressed and hoped that we would come back....really I spent over 100 bucks and you want me to come back and spend another 100 to see if you corrected the problem...no thanks I had my grandbaby with... More

Was this review helpful? Yes
ANDYPATEL720, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Nancy First of all, I would realy like to apologize for you not being happy with your stay. If you can email at AndyPatel720@gmail.com, I will be more then happy to refund your stay for you. We always look to take care of our guests and would have been more then happy to switch you rooms. I really do... More

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Additional Information about Comfort Suites NW Lakeline

Also Known As:
Comfort Suites Nw Lakeline Hotel
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites
Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 182 hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
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