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All 183 Austin hotels

Comfort Suites NW Lakeline

2.5 of 5 Hotel   |   13681 N. US Hwy 183, Austin, TX 78750-2209 (Northwest Austin)
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76%
Ranked #88 of 183 hotels in Austin
A recent review
5 of 5 stars reviewed 2 weeks ago
ScarboroughMirror Toronto, Canada
  • Reviews (61)
  • Photos (14)
  • Amenities
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  • Room tips (7)
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61 people have reviewed this hotel

Traveler rating
    22
    22
    11
    5
    1
See reviews for
27
8
3
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
136 reviews 136 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Part of our road trip stopover. Very accessible location and excellent breakfast provided. Room were good and hotel staff was friendly. Will definitely consider this hotel if I go back to Austin again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your great Trip Advisor review. We appreciate your feedback very much. We hope to see you soon back in Austin, Texas! More

San antonio
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was just mediocre. Nice lobby and room was just Ok. Came in late at night (about 1120pm) and wasn't offered any kind of discount (would have been nice- instead he said "let me see if I can get you a discount", looked at something, closed the binder and said "no" it was rude) Paid 137 for hot tub room.... More

Was this review helpful? Yes 5
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you very much for your review of your stay at our hotel. We take your comments in high regards and will guarantee to address the issues that you had during your stay. I am very sorry that you were not able to sleep in during your time at the hotel. Also, I am very sorry about... More

Centereach, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed a few nights and had no problems. The staff was friendly and helpful. The room was more than large enough for the two of us. The rainfall shower head was a nice addition as we havce one at home as well. There was a good variety of tasty food at the breakfast bar.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest Thank you so much for your great review on Trip Advisor. We appreciate your comments greatly and I will be sure to share them with our staff. Sincerely Andy Patel Owner More

Houston
Top Contributor
165 reviews 165 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

Front desk help, Lisette and Angie deserve 5+ stars, for their excellent customer service. Hotel rates only rates a 3 to 3.5. $125.99 for a king, jacuzzi room. Price a little much for toliet paper so thin I could read the newspaper thru it. Office chair had gross stain on seat. Jacuzzi did not work properly. (Kudos for discounting room... More

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Mary Thank you very much for your kind words about Lisette and Angie. We truly are lucky to have them on our staff here. I apologize greatly about your issues with the jacuzzi and the AC. I hope that you will give us another chance. Please contact me directly at 512-219-1800 if you are back in the area so... More

Fishers, IN
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

This hotel is convenient to numerous restaurants, shopping and RTE 183. Staff is very friendly and helpful. The room is very clean, with a sofa, fridge, and TV that was actually HD, which is more than I can say for many properties costing twice as much. This hotel is well maintained, and I will definitely stay here again..good value for... More

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Guest Thank you very much for your great review on Trip Advisor. We appreciate your comments greatly and I will be sure to share them with my staff. We hope to see you back soon! Sincerely Andy Patel More

Dayton, Texas
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2014

This was the perfect place for us on our little vacation. We got a true suite complete with kitchenette, two pull-out sofas and door separating the bedroom. Very spacious and new. Excellent free breakfast too.

Was this review helpful? Yes
ANDYPATEL720, Manager at Comfort Suites NW Lakeline, responded to this review

Thank you so much for your kind words. We are extremely glad you got to enjoy the presidential suite while you were here! We hope that you will come back to see us. Thank you very much again! Sincerely, Trisha Patel Director of Operations More

Omaha, Nebraska
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

Hotel and room were clean and quiet - no problems. Booked based on proximity to the Austin iFly location - easy to find, watch out for how fast you have to get over coming off the offramp, though. I'd go there again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Paul We are very thrilled to know that you would return to stay at our facility. We hope that you had a great time at iFly. We definitely do pride ourselves on our clean and quiet rooms. Also, we always like to urge our guests to use the Anderson Mill exit as we know it is very hard to... More

Los Angeles, California
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

We needed a room for South by Southwest and settled on this one as a reasonable compromise. Was really impressed with the place, really solid all around with good service, nice rooms, and good proximity to restaurants.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Dear Alex Thank you for deciding to stay with us during SXSW. We are extremely happy to know that you did not regret your decision. We hope you will come back and see us again next year during SXSW! We have some great changes coming to our facility in the next few months and they will all be ready by... More

College Station, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014

Friendly and professional staff, decent large rooms. Well cleaned. Had a small problem with the bath plug but nothing bad - the location was ideal. Breakfast area is a bit small so go early, breakfast was ok. At the proce I would definitely stay here again.

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you very much for staying with us during your trip to Austin. Sorry about the problem you encountered with your bathroom plug. We hope that you will return to our facility next time you are in Austin. Please do not hesitate to let us know if there is anything we can do for you in the mean time. Thank... More

Elephant Butte, New Mexico
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2014

This hotel was good value for the money. The room was fairly large, clean, good towels and bedding. The only thing I would gig them for are their mattresses. I wish they would upgrade them. Our mattress was just too firm for us, but probably fine for someone who prefers a firm mattress. Breakfast was ok. Desk help was great.... More

Was this review helpful? Yes
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this review

Thank you very much for your review on Trip Advisor. Sorry you did not enjoy the bedding at the hotel. However, Choice Hotels International has just released a new standard for the bedding which will be at the hotel in the next month. Please give us another chance next time you are in Austin. Thanks Trisha Patel More

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Additional Information about Comfort Suites NW Lakeline

Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
65

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