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All 187 Austin hotels

Courtyard by Marriott Austin Northwest/Arboretum

3.0 of 5 Hotel   |   9409 Stonelake Boulevard, Austin, TX 78759 (Northwest Austin)
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Ranked #84 of 187 Hotels in Austin
A recent review
4 of 5 stars Reviewed June 26, 2012
ExPat0331 Arlington, Virginia
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172 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Austin Northwest/Arboretum
See the most recent reviews
Arlington, Virginia
Top Contributor
369 reviews 369 reviews
42 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed June 26, 2012

Average hotel. Pricey, no breakfast included but a starbucks is nearby. We stayed here since it was the cheapest nicest option and not too far from downtown.

Was this review helpful? Yes
Management response:

Thank you for staying with us and for taking the time to leave us a comment on TripAdvisor! We love our new Bistro and hope that you enjoyed it, too! Hope to see you back again soon- Crystal & Team CY NW More

Katy, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2012

My family and I had a quick weekend trip for a nearby school event. We noticed this is a very friendly and super clean hotel! The service was also great during check-in and breakfast. It was also very easy to find and close to numerous restaurants. I would surely recommend staying here again.

Was this review helpful? Yes 1
Management response:

Thanks so much for taking the time to leave us a comment on TripAdvisor! We hope to see you back soon, Crystal More

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2012

We stayed here over a weekend in June (during the ROT rally). From check in to check out, I couldn't have been more pleased. After a 3 hour drive in the scolding hot Texas sun, we were pleasantly greeted by the lady at the front desk ( I believe her name was Jen? ). This and the quick check in... More

Was this review helpful? Yes 1
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thanks for making our day with your awesome comment on TripAdvisor! Jen is our Front Desk Manager and we think she's pretty great, too :) I will make sure to share your note with her and the team. We're so glad you enjoyed your trip to Austin and see you again soon- Crystal & Team CY NW More

Monterey
Top Contributor
61 reviews 61 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed June 11, 2012

We stayed here four nights and loved it. It was 15 minutes drive from downtown Austin. It was quiet, the bed was very comfortable, the room was a nice size, the air conditioner was quiet. We slept great. There are lots of convenience shopping/stores close by (grocery, drug store, gas station, restaurants, etc.). I would definitely recommend this hotel and... More

Was this review helpful? Yes 1
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

We are so glad that you enjoyed your stay! Thank you for leaving us a comment on TripAdvisor and we hope to see you back again soon. Crystal More

Amarillo, Texas
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 30, 2012

I got this room through Priceline for a one night stay in Austin. For what I paid it was just fine. Close to shopping and a very confusing highway system, it was a trip to get to. I could see it, I just had to figure out how to get across the highway. My tom-tom was not much help. The... More

Was this review helpful? Yes 1
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for staying with us and for leaving a comment on TripAdvisor! We'd love to hear from you on the Priceline forum also... Crystal More

Dallas, Texas, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2012

This hotel has been recently renovated and is beautiful. But Beauty without a great attitude is nothing. Everyone here, from the people working in the Bistro to the front desk was outstanding. It was like they were a family taking care of their extended family. Everytime I asked them for something, once they served me, they would say, is there... More

Was this review helpful? Yes 3
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

THANK YOU so much for your awesome comments about our staff, and we're so glad to you've chosen to call us your home away from home! See you soon, Crystal and Courtyard team More

Houston, Texas
Top Contributor
111 reviews 111 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 6, 2012

Had a great stay at this hotel! The day staff was absolutely wonderful especially the manager and the bistro employees. Our room was neat and clean each day of our stay. We were able to request additional towels when we had gone out to Barton Springs and had no problems. Our floor was nice and quiet. This place is a... More

Was this review helpful? Yes
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you so much for your nice note about our new Bistro, we love it too! I will make sure to share your thoughts with the team and hope to you see back again soon- Crystal More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2012

We recently stayed over a weekend for a concert downtown and were very happy with our stay. Great restaurants within walking distance (including one with great happy hour specials in the hotel) and it only took 10 minutes to get downtown. Staff is very friendly and we loved the breakfast...who knew you could get Starbucks 24-hours at a hotel?!? We... More

Was this review helpful? Yes
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you so much for taking the time to compliment our staff and hotel. Thank you for choosing our hotel during your trip to Austin, the live music capital of the world! We hope you enjoyed the concert and see you next time, Crystal & Team Courytard Austin NW More

New York State
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 23, 2012

My daughter and I stayed here over Easter weekend while attending a wedding in Austin. The location was perfect for all that we were doing. Easy to get to and centrally located. Rooms were well decorated and very clean. Just wish it had had a fridge.

Was this review helpful? Yes
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you so much for staying with us! We're so glad you enjoyed your stay and hope to see you again soon- Crystal & Team CY NW More

Killeen, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2012

I bought a deal on living social that involved a stay at Courtyard, $20 voucher at the bar, and keepsakes. The hotel was extremely clean and had a great pool area. It was an overall positive experience. I was a little worried at first due to my first impression. When my husband and I arrived at the hotel we, of... More

Was this review helpful? Yes 1
cynw1105, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to leave us a review on TripAdvisor. We appreciate you purchasing one of the packages on Living Social, however I am very sorry to hear about your checkin and would love to hear more about it as we strive for excellent service. Crystal More

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Additional Information about Courtyard by Marriott Austin Northwest/Arboretum

Address: 9409 Stonelake Boulevard, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Austin Northwest/Arboretum 3*
Number of rooms: 102
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Also Known As:
Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
Austin Courtyard
Austin Marriott

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