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All 183 Austin hotels

Courtyard by Marriott Austin Northwest/Arboretum

3.0 of 5 Hotel   |   9409 Stonelake Boulevard, Austin, TX 78759 (Northwest Austin)
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75%
Ranked #84 of 183 hotels in Austin
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
Robin265 Oklahoma City, OK
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156 people have reviewed this hotel

Traveler rating
    66
    50
    23
    13
    4
See reviews for
46
26
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50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Oklahoma City, OK
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When i made this reservation i reserved the "Romance Package" which included a chilled bottle of champagne upon arrival and voucher for 2 free breakfasts the next morning. When we arrived, A week before we left for our trip, i contacted the hotel to confirm reservation and also confirmed the "Package" details..which they did. Upon check in, they had no... More

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Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for your recent feedback and your decision to stay with us at the Courtyard Austin Northwest. First, let me apologize that we were not able to meet your expectations with the Romance Package. As an avid traveler myself, I completely understand the frustration in not receiving what you have booked, especially for a special occasion. We normally pride... More

Fort Lauderdale, Florida
Top Contributor
139 reviews 139 reviews
48 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel is basic, but it was clean and quiet and served my purposes. I stated 2 nights for the Austin 1/2 marathon and the hotel is right near the start. Maybe 1/2 mile walk - so it's very convenient for the race. Nearby is a Buca di Beppo Italian restaurant if you like to 'carb load' before the race... More

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Atlanta
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 17, 2014

The hotel itself was typical Marriott Courtyard - nice if a little worn around the edges. I will say that the food in the cafe is not good at all. The rooms are comfortable and well appointed and the bed is comfortable. The lobby is comfortable and modern for a quick meeting or cup of coffee. The location is very... More

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Yorktown, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

I do not write reviews except on the exceptional occasion, I feel businesses should always do their best, but sometimes you are fortunate to encounter a staff such as the folks at this hotel. We were in town for a triathlon. Son, daughter in law and 2 grand babies under age of 2 and me, Granmomma. Yes, wow. We had... More

Was this review helpful? Yes 1
Johannesburg, Gauteng, South Africa
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 26, 2014

I stayed at the Courtyard by Marriott Austin hotel during my recent business trip to Austin. What a marvellous, clean and well-appointed hotel. The staff not only gave me a warm welcome but they also made my stay a memorable one. This is value-for-money gem in Austin and grand by any standards. If only the hotel group could ensure that... More

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Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2014 via mobile

Lots of nearby restaurants that are great as well as a Whole Foods just across the street and a Target at the second light. The staff was excellent. I was checked in by a young woman whose name I can't remember but I believe it started with an A (long dark hair, glasses, very attractive, of a very exotic nationality)..... More

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed at the Courtyard Arboretum one night for a friend's wedding. We were taken care of promptly by friendly staff and our rooms were clean and quiet. There was a high school orchestra staying in the hotel that same weekend, but we were able to sleep soundly. There is a bistro where you can order breakfast and other snacks... More

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Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for your feedback and choosing our hotel while in the Austin-area. We would love to welcome you again to refresh your stay at our property! More

LaPlace, Louisiana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2014

Enjoyed our stay at the Courtyard on Easter weekend. The front desk had Easter eggs in a little basket on it with some candy goodies and an assortment of Easter decorations in the lobby. The staff was very friendly and always willing to help in any way they could. Recommended places to eat within walking distance which was good for... More

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Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to share your thoughts on our hotel with Tripadvisor. We are glad that we were able to give you a little break from traveling while enjoying the Easter weekend. Our hotel staff prides itself on the service that it delivers to our guests and I know that they will be glad to read this... More

Brazoria, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 20, 2014

Seriously I can't imagine anyone complaining about this hotel. It's in a wonderful location and the price we got at booking.com was wonderful for our 3 night stay. The staff was superb. Indoor pool was nice. They met all or needs with nothing but a genuine attitude. Everywhere we went was such an easy quick drive. I'm definitely sticking with... More

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Katy, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 16, 2014

Well I just got off the phone with the front desk of the hotel. I was calling because I secured reservations (through PriceLine) for 2 rooms last night for the upcoming weekend.I was calling to request 1 room with a King and the other with 2 beds and that they be on the same floor. Our family uses Price Line... More

Was this review helpful? Yes 1
Natalee U, Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for taking time out of your schedule to fill out a survey on Trip Advisor. I am truly sorry that we did not meet your expectations. It is our goal to ensure that each guest experience is of the highest quality. I apologize for any inconvenience leading up to your stay however I do hope that we were... More

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Additional Information about Courtyard by Marriott Austin Northwest/Arboretum

Address: 9409 Stonelake Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Austin Northwest/Arboretum 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
Austin Courtyard
Austin Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#20 Green Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
It’s a New Stay! The Courtyard Austin Northwest Arboretum has just been renovated! This Austin Arboretum hotel is minutes from downtown and surrounded by many trendy restaurants and nightspots. Just a short drive to the Arboretum and The Domain, guests at the Courtyard Austin Northwest will find top retail names as well as top high-tech companies such as IBM, Dell and Oracle. The new state-of-the-art lobby provides greater flexibility with media pod work spaces, free WiFi, media library and easy access to news and weather via our touch-screen GoBoard® The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect® which provides guests with healthy food & beverage offerings in the morning and evening dinner service with cocktails. All guestrooms at our Austin Arboretum hotel now feature modern designs complete with flat screen TVs, luxury bedding and free WiFi. For business functions and social events we offer meeting space, an outdoor patio and lobby lounge perfect for entertaining options. ... more   less 
Number of rooms
102

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