We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Courtyard by Marriott Austin Northwest/Arboretum

3.0 of 5 Hotel   |   9409 Stonelake Boulevard, Austin, TX 78759 (Northwest Austin)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added Courtyard by Marriott Austin Northwest/Arboretum to your Saves list
Courtyard by Marriott Austin Northwest/Arboretum
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
75%
Ranked #81 of 184 hotels in Austin
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 6 days ago
Sortova Pittsboro, North Carolina
  • Overview
  • Reviews (163)
  • Photos (44)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
true
Write a Review

163 people have reviewed this hotel

Traveler rating
    70
    51
    24
    13
    5
See reviews for
46
27
12
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Pittsboro, North Carolina
Top Contributor
57 reviews 57 reviews
46 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Please read my profile for my biases. We were in Austin for a business meeting, as since I didn't want to show up late due to any traffic issues, we were happy to find this hotel near the office. I was expecting some issues with check-in since my business partner made the room reservations but was arriving on a later... More

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Sortova, Thank you for your very thorough and candid feedback! We genuinely appreciate your decision to stay with us in Austin and for allowing us a chance to improve. Our hotel has a great group of staff that prides themselves on delivering exceptional service that will love to hear your comments. In the meantime, we will let our maintenance department... More

Capitola, California
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a clean, recently updated Courtyard by Marriott. It is what it is, a basic, business traveler focused hotel, which it meets perfectly. Friendly, helpful staff, clean room, minimal exercise room.

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Ethan, Thank you for your feedback and choosing Courtyard for your travel needs. We appreciate the great information that you have provided and we will use your comments about things like our exercise room to make strong guest decisions for the future. Thank you again, Ethan. More

Tallahassee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Came to attend the Critical Care Transport Medicine Conference. Location was great for local shopping and dining. Hotel staff was great, we arrived late driving from an arriving flight in Houston, staff checked us in quick and gave directions to a restaurant called North by Northwest which was open late and food was fantastic. Hotel was quite which made studying... More

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

From one fellow Houstonian to another, let me say thank you for choosing to make the drive up here and stay with us. Our staff is always excited to hear that we were able to deliver on our promise to exceed your expectations at every turn. Whenever you decide to make the drive up again, let us know, as we'd... More

Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Such a great hotel. Location is fantastic for getting around, right on the corner of 183 and Mopac. If you wanna get crazy on 6th street or explore nature getting around from this hotel is easy. There's also a Dave and busters just a short walk away. And great places to eat and shop right around the corner (under 3... More

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to fill out this great and thorough review from your stay with us in Austin. We pride ourselves on the welcome that we provide and on staff members like Natalee that take that extra step to make you feel at home. We hope that we can welcome you again soon and that you get... More

Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for a weekend get away and it was a wonderful experience. The staff was friendly and helpful, our room was beautiful and had a great view of downtown Austin. The hotel is right next to the major roadways so it makes it easy to get anywhere you want to go-there is also a Dave and busters next... More

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Nicole, Thank you for your kind words and for staying with us in the Arboretum-area. Our staff genuinely appreciates all feedback, especially when we can deliver the service that we pride ourselves on. Thank you again, Nicole, and we'll see you soon! More

Portland, Oregon
1 review
1 of 5 stars Reviewed 4 weeks ago

I am warning everyone of my experience with this Courtyard by Marriott Austin! I was traveling for business when I recieved an email that my reservation had been moved due to a flooding/plumbing issue at this Marriott. My coworkers who had made the same reservations did not recieve this email. When they arrived they were told that they were actually... More

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for your recent candid feedback regarding your business trip to Austin. I would like to sincerely apologize for the difficulties that you experienced upon attempting to check-in and with the miscommunication from the hotel. The fact that you were relocated and that there is some discrepancy in what was translated is completely unacceptable. As a frequent traveler myself,... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I actually got a deal from groupon for a two night stay. Upon arriving Linda greeted me with a smiling face. She helped me with directions, restaurants, and of course the hotel accommodations. Linda even began to greet me by name- wow talk about excellent customer service!I love my stay, the location, and the amazing staff.

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for your recent review and for choosing to stay with us! We are all very excited that we exceeded your expectations and that Linda did such a wonderful job while you were with us. We look forward to welcoming you again soon! More

Oklahoma City, OK
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 9, 2014

When i made this reservation i reserved the "Romance Package" which included a chilled bottle of champagne upon arrival and voucher for 2 free breakfasts the next morning. When we arrived, A week before we left for our trip, i contacted the hotel to confirm reservation and also confirmed the "Package" details..which they did. Upon check in, they had no... More

Was this review helpful? Yes
Aaron K, General Manager at Courtyard by Marriott Austin Northwest/Arboretum, responded to this review

Thank you for your recent feedback and your decision to stay with us at the Courtyard Austin Northwest. First, let me apologize that we were not able to meet your expectations with the Romance Package. As an avid traveler myself, I completely understand the frustration in not receiving what you have booked, especially for a special occasion. We normally pride... More

Fort Lauderdale, Florida
Top Contributor
139 reviews 139 reviews
48 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 22, 2014

This hotel is basic, but it was clean and quiet and served my purposes. I stated 2 nights for the Austin 1/2 marathon and the hotel is right near the start. Maybe 1/2 mile walk - so it's very convenient for the race. Nearby is a Buca di Beppo Italian restaurant if you like to 'carb load' before the race... More

Was this review helpful? Yes
Atlanta
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

The hotel itself was typical Marriott Courtyard - nice if a little worn around the edges. I will say that the food in the cafe is not good at all. The rooms are comfortable and well appointed and the bed is comfortable. The lobby is comfortable and modern for a quick meeting or cup of coffee. The location is very... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Courtyard by Marriott Austin Northwest/Arboretum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard by Marriott Austin Northwest/Arboretum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Austin Northwest/Arboretum

Address: 9409 Stonelake Boulevard, Austin, TX 78759
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Austin Northwest/Arboretum 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Marriott, Tingo, Priceline, Expedia, BookingOdigeoWL, TripOnline SA, Hotels.com and Venere so you can book your Courtyard by Marriott Austin Northwest/Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
Austin Courtyard
Austin Marriott

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
1:51
Videos (1)
Viewed
Bathroom (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Austin with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#20 Green Hotel in Austin #81 Spa Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
It’s a New Stay! The Courtyard Austin Northwest Arboretum has just been renovated! This Austin Arboretum hotel is minutes from downtown and surrounded by many trendy restaurants and nightspots. Just a short drive to the Arboretum and The Domain, guests at the Courtyard Austin Northwest will find top retail names as well as top high-tech companies such as IBM, Dell and Oracle. The new state-of-the-art lobby provides greater flexibility with media pod work spaces, free WiFi, media library and easy access to news and weather via our touch-screen GoBoard® The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect® which provides guests with healthy food & beverage offerings in the morning and evening dinner service with cocktails. All guestrooms at our Austin Arboretum hotel now feature modern designs complete with flat screen TVs, luxury bedding and free WiFi. For business functions and social events we offer meeting space, an outdoor patio and lobby lounge perfect for entertaining options. ... more   less 
Number of rooms
102

Questions & Answers

Questions? Get answers from Courtyard by Marriott Austin Northwest/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer