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Courtyard Austin South

3.0 of 5 4533 South I.H. 35, Austin, TX 78744
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Courtyard Austin South
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70 reviews from our community

Traveler rating
    17
    24
    19
    5
    5
See reviews for
14
14
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25
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Austin South
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Rocky Hill, Connecticut
Top Contributor
55 reviews 55 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 28, 2014

We needed an affordable hotel with easy access to downtown and this hotel fits the bill. The rooms were up to Courtyard standards and the beds were very comfortable. We were pleasantly surprised that there was a shuttle service to the downtown Courtyard location, so we did not have to worry about parking the car downtown and were able to... More 

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

Thank you for taking the time to share you experience with us online as it is much appreciated. In regards to the location, as you mentioned we are in great proximity for those travelling through Austin on i35 yet still wanting to be in close proximity to Downtown Austin and all the great bars and restaurants it has to offer.... More 

Temecula
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 29, 2014

My wife and I stayed here for six nights to celebrate our anniversary and visit family. Josh was very helpful with directions to the hotel. We checked in with no problems and we had a nice gift from the front desk folks, Hollie and Josh. Very nice touch and appreciated. The room was spacious and for the most part quiet.... More 

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

JKCJES, I am so happy to hear you had a nice stay at the Courtyard Austin South and our team made you feel appreciated. Hopefully we will see you next year for your anniversary. Warm Regards, Nicola D'Entremont - General Manager More 

Marietta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed June 2, 2014

In Austin for a wedding. Chose this property because of the room rate and my familiarity with the Courtyard brand. The staff kindly arranged for an early check in. There was a problem with the room assigned to us. When I brought it to the attention of the staff, a room change was arranged swiftly and professionally. The room was... More 

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

Jenny L, It was a pleasure to have you, your friends and family with us over the weekend. The weather was perfect for a wedding. I am happy to hear that our team took care of you professionally and swiftly took care of your room. It is our goal to ensure all our guests leave happy and relaxed and we... More 

Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2014

As is standard with all Marriott hotels, the staff here was excellent. They're very friendly and do their absolute best to be helpful and accommodating. Unfortunately, it is an older hotel so it just doesn't stack up to other Marriott properties. The room had a musty smell to it, the on-site dining was mediocre, and the hotel elevator buttons get... More 

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

PharmaRep3, As always we appreciate your feedback, especially your compliments regarding our helpful and accommodating staff. We look forward to seeing you on your next visit to Austin. More 

Odessa, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 9, 2014

For a Marriott hotel, this one is a major disappointment. Suffice it to say the staff at this property doesn't measure up. I have stayed at this location many times, but no more. There are too many other properties that will not disappoint. I recommend you keep driving!

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

TexasTraveler66, I am sad to hear that you felt our staff and hotel did not measure up. I would love to discuss your experience further as I feel we let you down and did not provide the service you deserve. Please do not hesitate to call me at the hotel, so we can discuss our areas of opportunity and win... More 

Texas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 6, 2014

This Marriott property meets/exceeds the Marriott standard. The lobby has been renovated with new concept within the last year. While breakfast is not complimentary, as in some properties, the breakfast available was reasonably priced. Breakfast service was great! Personnel manning the Bistro were accommodating and friendly. Check-in staff were very pleasant. Room was very clean and well maintained. We plan... More 

Was this review helpful? Yes 1
Nicola D, General Manager at Courtyard Austin South, responded to this review

Thank you for your kind words and feedback. We appreciate your kind comments and your patronage. We are so glad you enjoyed your visit, especially our kind staff, clean rooms, comfortable beds and our breakfast. We look forward to your return. More 

Austin, Texas
1 review
5 of 5 stars Reviewed February 19, 2014 via mobile

The front service agent, Adel, is simply amazing. I've only been to this location two times, and for those two times she has greeted me with a warm and friendly smile. & made me feel welcome. she certainly embodies what good guest service should be. I will defiantly come back to this hotel because of that experience.

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

I am very pleased to hear that you had quite an enjoyable stay with us and found our staff very helpful. It is our mission to be clean and friendly and i am glad to know our team made you feel at home. Whenever your travels bring you back to Austin, I look forward to welcoming you at the Courtyard... More 

Hagerstown, MD
Top Contributor
113 reviews 113 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 26, 2014

I booked this stay for only one night prior to flying home. I arrived at the hotel late in the evening tired after a long drive. I was welcomed by one of the best front desk persons that I have dealt with in a long time. She was cheerful, efficient and very professional. As a Marriott Platinum member, I have... More 

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

Thank you for your lovely review. We appreciate the fact that you are a loyal Marriott traveler. Our mission is to keep our hotel clean, spotless and friendly, Thanks to our great staff we are able to do that. Thank you again for your kind words and recognizing our team members. More 

Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 11, 2013 via mobile

I booked 4 rooms for myself, our company president, and two others and got in after a late dinner to find they oversold and gave away our rooms. When I asked how they tried to contact me, she gave me a # I had removed from my profile awhile back. No email, text or call to my info on file... More 

Was this review helpful? Yes 1
Nicola D, General Manager at Courtyard Austin South, responded to this review

Clemfan, Thank you for your feedback, I would love to have you stay with us on your next visit to Austin. Feel free to contact me at the hotel on 512-912-1122 where we can provide you and your fellow travelers the world-class service that you desire. More 

Dallas
Top Contributor
366 reviews 366 reviews
47 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed October 25, 2013

Started off with a friendly, efficient check-in. The room was very clean and comfortable. The sofa provided a nice seating area and there was also a desk and chair. Nice lobby area and indoor pool. Be sure to visit the original Chuy's just a few miles north on 35, exit at Riverside and turn left ... Then merge on Barton... More 

Was this review helpful? Yes 1
Nicola D, General Manager at Courtyard Austin South, responded to this review

We love Austin too! We are happy to hear we were able to make a good trip even better! We look forward to seeing you all on your next trip to Austin. Thanks for taking the time to share your experience More 

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Additional Information about Courtyard Austin South

Address: 4533 South I.H. 35, Austin, TX 78744
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Austin South 3*
Number of rooms: 147
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Also Known As:
Courtyard Austin South Hotel Austin
Austin Marriott
Austin Courtyard
Hotel Style:
#4 Green Hotel in Austin
#73 Business Hotel in Austin

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