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All 187 Austin hotels

Courtyard Austin South

3.0 of 5 Hotel   |   4533 South I.H. 35, Austin, TX 78744
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Ranked #101 of 187 Hotels in Austin
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 4 weeks ago
ksmerk Washington DC, District of Columbia
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65 reviews from our community

Traveler rating
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    24
    18
    4
    5
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First - the positives. The room itself was great - it was spacious, the bed itself was incredibly comfortable, and the rate we were charged was incredibly affordable. The front desk staff couldn't be nicer or more accommodating; we were always greeted by warm smiles and they went out of their way to make sure that our stay at the... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

Dear Ksmerk, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Austin South. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the delay in the... More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2014

This is one of the nicest Courtyards I have ever stayed in. I normally stay in the full service Marriott but was unable to get a room there so chose Courtyard. I got in real early Sunday and the front desk thought originally I would have to wait 4 hours for a room but they worked some magic and I... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

GingerB, Our team was over joyed when they received your review and truly appreciated your comments regarding our clean and spacious rooms. Than you for sharing your experience with our online communitiy and we hope to see you next year for ACL! More

San Antonio, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

This is probably the best Courtyard Marriott I have ever stayed in. Front desk was great; restaurant service was outstanding, Very limited menu, and so-so food, but I wasn't expecting great food. Coffee was super. The room was clean and comfortable. For the money a really nice hotel. Bed was little soft for my taste, but they did put feather... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

WOW! This is the kind of feedback that makes us proud to work in the hospitality and service industry. We appreciate you taking the time to provide feedback to the hotel and our online readers. More

Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

We are "Marriott people," so we try to patronize the brand whenever possible. This Courtyard is among a string of hotels on I-35. VERY easy to get to from the south, however from the north is a bit of a challenge. If you're coming from the airport, call the front desk & have them give you directions! Room was clean... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

Jane, Thank you for taking the time to write a review about our hotel and i apologize for any inconvenience you had reaching the hotel from the north, you do have to do that U-turn at Stassney lane which can be a bit confusing. However, thank you for your kind words regarding our clean and neat rooms, our housekeeping team... More

Las Cruces
1 review
5 of 5 stars Reviewed August 9, 2014

Greeted by Courtney at the front desk and she was amazing! She was very informative about the area. This hotel offers a complimentary shuttle to downtown, which is what we needed for our stay. I will always recommend this hotel to my family and friends who are going to Austin.

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

Thank you for taking the time to write a review about our hotel and associates. We pride ourselves in providing world-class service and it is great to hear that your found Courtney amazing! Hopefully we will see you on your next visit to Austin! More

Rocky Hill, Connecticut
Top Contributor
53 reviews 53 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 28, 2014

We needed an affordable hotel with easy access to downtown and this hotel fits the bill. The rooms were up to Courtyard standards and the beds were very comfortable. We were pleasantly surprised that there was a shuttle service to the downtown Courtyard location, so we did not have to worry about parking the car downtown and were able to... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

Thank you for taking the time to share you experience with us online as it is much appreciated. In regards to the location, as you mentioned we are in great proximity for those travelling through Austin on i35 yet still wanting to be in close proximity to Downtown Austin and all the great bars and restaurants it has to offer.... More

Temecula
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 29, 2014

My wife and I stayed here for six nights to celebrate our anniversary and visit family. Josh was very helpful with directions to the hotel. We checked in with no problems and we had a nice gift from the front desk folks, Hollie and Josh. Very nice touch and appreciated. The room was spacious and for the most part quiet.... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

JKCJES, I am so happy to hear you had a nice stay at the Courtyard Austin South and our team made you feel appreciated. Hopefully we will see you next year for your anniversary. Warm Regards, Nicola D'Entremont - General Manager More

Marietta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed June 2, 2014

In Austin for a wedding. Chose this property because of the room rate and my familiarity with the Courtyard brand. The staff kindly arranged for an early check in. There was a problem with the room assigned to us. When I brought it to the attention of the staff, a room change was arranged swiftly and professionally. The room was... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

Jenny L, It was a pleasure to have you, your friends and family with us over the weekend. The weather was perfect for a wedding. I am happy to hear that our team took care of you professionally and swiftly took care of your room. It is our goal to ensure all our guests leave happy and relaxed and we... More

Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 30, 2014

As is standard with all Marriott hotels, the staff here was excellent. They're very friendly and do their absolute best to be helpful and accommodating. Unfortunately, it is an older hotel so it just doesn't stack up to other Marriott properties. The room had a musty smell to it, the on-site dining was mediocre, and the hotel elevator buttons get... More

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Nicola D, General Manager at Courtyard Austin South, responded to this review

PharmaRep3, As always we appreciate your feedback, especially your compliments regarding our helpful and accommodating staff. We look forward to seeing you on your next visit to Austin. More

Odessa, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 9, 2014

For a Marriott hotel, this one is a major disappointment. Suffice it to say the staff at this property doesn't measure up. I have stayed at this location many times, but no more. There are too many other properties that will not disappoint. I recommend you keep driving!

Was this review helpful? Yes
Nicola D, General Manager at Courtyard Austin South, responded to this review

TexasTraveler66, I am sad to hear that you felt our staff and hotel did not measure up. I would love to discuss your experience further as I feel we let you down and did not provide the service you deserve. Please do not hesitate to call me at the hotel, so we can discuss our areas of opportunity and win... More

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Additional Information about Courtyard Austin South

Address: 4533 South I.H. 35, Austin, TX 78744
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Austin South 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard Austin South Hotel Austin
Austin Marriott
Austin Courtyard

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