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Crossland Economy Studios - Austin - West

2.0 of 5
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12621 Hymeadow, Austin, TX 78729
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Crossland Economy Studios - Austin - West
Best prices for: 1 room 1 guest
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Ranked #176 of 191 Hotels in Austin
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (22)
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Draper, Utah
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I arrived a little after midnight. I had to find a telephone in an adjacent hall to summon someone to check me in. There were several people sitting outside their rooms smoking, drinking, and generally glaring at people that came by. The room was ok and commensurate with the cost, but I was given a smoking room instead of the... More 

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San Antonio, Texas, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I booked this place as during graduation and Xgames weekend, it was literally the only place that had 2 rooms left. After doing so, I read the reviews & my heart sank. When we got there, it seemed nice enough & the lady at the counter was very sweet. I booked on hotels.com (2) non smoking doubles. When I got... More 

Was this review helpful? Yes 2
Garland, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 8, 2015

Crossland Studios To whom it may concern at Extended Stay Hotels, May 7, 2015 We were very disappointed with your service on April 18, 2015 and will not be returning to your hotel chain. After spending a long day with our sweet daughters and a few frustrating others, we came to check in at Crossland at 11 pm. We had... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 6, 2014

Econo... Just be sure you have an extra 100.00 laying around to give them while your here! I don't carry credit cards. Didnt know the money is actually taken out of your debit acct but it is! along with 70.00 in overdraft fees that I got for lending them my money!

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Austin - West, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that our deposit policy was not explained prior to your arrival. To uphold our company's high standards, we will be working to improve our reservation procedures moving forward so that guests are made more aware of this policy. Thank you very much... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 19, 2014

This by far was the dirtiest hotel experience I have ever had. Walking into a room with dim flickering lights I immediately was not impressed by the stained carpets, walls, and overrall sour odor of the room. The furniture was damaged, dirty, and extremely outdated. Our refrigerator contained food probably from some unlucky past inhabitants. The icing on the cake... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

I checked in Saturday October 18..first room was 313 when we walked in the smell was terrible..then I looked at floor which was dirty and had toenail clippings..then to bathroom which still had piss and toilet paper in toilet..then the shower had a lot of pubic hair. Went to office to complain and then was put in 347..the floors were... More 

Was this review helpful? Yes 1
Austin
1 review
3 of 5 stars Reviewed May 1, 2014

The room was clean and quiet. The staff was friendly. The location was good and had a restaurant nearby. The stairwells were hidden but protected from the weather. Overall the stay was good for the price.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 14, 2014

Staff very helpful and friendly (Rachel and Mitch) Rooms are deplorable. Urine on toilet, dirt was in between mattress and box spring, friends in different rooms had bite from bugs, would never tough carpet with my feet, and would not allow bag/ clothes to sit on the floor. Please pay a little more and find better accommodations. This is not... More 

Was this review helpful? Yes 1
Irving, Texas
1 review
1 of 5 stars Reviewed April 14, 2014

Pathetic Hotel - small and dirty rooms - if you are planning to stay in this hotel please take my advice and dont do it - you will have a far more comfortable stay by sleeping in your car rather than the joke of a bed that they have which will not be enough for a single person

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El Paso, Texas
1 review
1 of 5 stars Reviewed April 12, 2014

I would never recommend this hotel due to extremely bad experience. Bed bugs and poor housekeeping. Had to clean the floor and get an air freshener cuz the room smelled. Need to upgrade on the TV's and more channels.

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