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Ramada Austin Central

3.0 of 5
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919 East Koenig Lane, Austin, TX 78751
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1 room 1 adult
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Ramada Austin Central
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591 Reviews from our TripAdvisor Community

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Chicago, Illinois
1 review
1 of 5 stars Reviewed 6 days ago NEW

Arrived to find the hotel for what was supposed to be a 3 night stay, and it was under renovations. Not a problem when the front desk worker says" They work 9-5 so it will not impact your stay." She must've meant 9p-5a because all night a buzz saw was literally running as if a construction worker purposefully stood outside... More 

Helpful?
Thank routineflyer
Ceasar_GM, General Manager at Ramada Austin Central, responded to this review

Hello J.D., I recall this issue very well and again want to extend my sincerest apologies for your experience. It is our goal to exceed the expectations of each and every guest that walks through our doors, and I am sorry that you don't feel we met that mark on your recent trip. I have been a part of four... More 

Travelers are raving about these Austin hotels

Houston, Texas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Looked for a hotel near Dell Children's so that we could make the early appointment without having to deal with traffic. This hotel was nearby, and only needed for one night, so wasn't too picky. Hotel is undergoing renovation. We were given a 4th floor room and were surprised to find someone in "our" room when we tried the key.... More 

Helpful?
Thank TravelGuest707
Ceasar_GM, General Manager at Ramada Austin Central, responded to this review

Thank you for your honest opinion of your experience. I am happy that we were able to meet your need for proximity to Dell Children's hospital but do want to extend my apologies for the issues you mentioned in your review. We are very excited about the upgrades to our property and do try to minimize the impact it may... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Location and price were the highlights. Convenient well-lighted parking. Room was dated and a little worn, but clean. Breakfast was basic, no issues, tables were clean, can't complain. Desk clerk was fast, but not friendly. The other guests were the down-side. Had young adults standing outside my room talking about taking 'molly' and bragging about drinking alcohol. Later that night,... More 

Review collected in partnership with Ramada

Helpful?
Thank etmori
Poway, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very disappointed with the Ramada in Austin Texas. The hotel was unable to provide water in the guest area for family. Our family would meet in the common area before uber service would take us to our various excursions. We were told on multiple occasions that they did not have a key to the water dispenser but we could purchase... More 

Review collected in partnership with Ramada

Helpful?
1 Thank Jacquelyn M
Fort Worth, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Great customer service at Ramada, especially the check-in and check-out processes were prompt and efficient.

Review collected in partnership with Ramada

Helpful?
Thank CustomerReview2016
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