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All 184 Austin hotels

Fairfield Inn and Suites Austin South

2.5 of 5 Hotel   |   4525 South Interstate Highway 35, Austin, TX 78744 (South Austin)
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Ranked #67 of 184 hotels in Austin
A recent review
5 of 5 stars reviewed 2 weeks ago
MGuidea San Antonio, Texas
  • Overview
  • Reviews (112)
  • Photos (25)
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  • Room tips (25)
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112 people have reviewed this hotel

Traveler rating
    44
    45
    11
    9
    3
See reviews for
25
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

This place was nice and clean. Check in was fast with my online reservation. We were immediately greeted by the manager with a smile. She handed out cookies to my kids while they waited for me to check in. Anything we needed they were more than happy to help us with. Only issue was there were no towels in the... More

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Fort Worth
Top Contributor
81 reviews 81 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel offers the basics...clean room, comfortable enough bed, no fridge (bummer) fairly inexperieced front desk staff (although very friendly) and a great, very outgoing manager. The indoor pool was warm but overall very enjoyable. I did have housekeeping staff walk into my room unannounced, but no harm done other than a good startle for both of us. Location is... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review. I appreicate the positive comments regarding the staff service and apologize for the slow service in housekeeping. We are working to improve speed in that area and that should not happen again. More

Burlington, Vermont
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

This place is nice and clean, the staff is great. The staff gave me several good dining recommendations. I'm not sure what was going on one day when I stayed but when I returned from my conference around 6 pm the room had not yet been cleaned, but housekeeping was down the hall and they eventually got to my room.... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for the review! I appreciate the feedback and am glad you enjoyed your stay. More

Corpus Christi, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 5, 2014

The location of this property is great and the staff is extremely friendly. The rooms are small and cramped. The bathroom counter is so small that I had a difficult time putting my make up bag on the counter. I stay at Marriott properties often and this was one of the worst I have stayed in as far as the... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thanks for your review, I am glad the staff were accomadating. If you return to Austin feel free to contact me directly at 512-707-8899 and I would be happy to upgrade you into a larger King Suite if available. More

New York City
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 4, 2014

Great hotel off the IH35 highway. East access to downtown, the airport and points south. Also tons of places to eat nearby. Safe are too. The service was awesome! Everyone seemed genuinely happy to be there and work there. Sometimes they have fresh baked cookies in the lobby! Always have fresh fruit and coffee/tea in the lobby as well. I'll... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thanks for the review! I am glad to hear you had a great experience at our hotel. More

Houston, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 3, 2014

Worst work out room ever. It's like a closet could not have been larger than 10' x 8' Very hot, no whipes for machines, washcloths for towels. Staff said I could use the workout room at the hotel across the parking lot. Not what I want to do at 6:00am in a strange place plus I had already worked out.... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review. I am very sorry the workout room was inadequate for your needs. We do have a new treadmill on the way and the gym wipes have been restocked. We continue to work on a permanent solution to expand the fitness center and in the meantime we do invite our guests to utilize the facilities of... More

Folsom, California
Top Contributor
65 reviews 65 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 31, 2014

We flew into Austin as our jumping-off spot to visit San Antonio, and then on to Waco and Baylor University. This Fairfield Inn was in the perfect location -- close enough to the airport that we didn't have to drive for hours to get settled for the night; but far enough away that we didn't have jets flying overhead to... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

I am very happy to hear that our hotel was a great fit and hope you come back soon. Thank you for the review! More

Texas
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 30, 2014

From the moment we walked in, we were welcomed and felt very "at home" by the staff! The rooms were average. I wished there would've been more mirrors and lighting, but overall on average hotel room. The kids used the heated pool and enjoyed it. The customer service was excellent and everyone I encountered were more than happy to help!... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review, I am very proud of all the staff members that made your stay great! More

Milwaukee
Top Contributor
107 reviews 107 reviews
71 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed May 19, 2014

I've been really liking the Fairfields lately - they seem to be newer builds for the most part & more hospitable than Courtyards. This location is definitely a good one - the staff was warm & welcoming and the facility seems to be nicely kept up. My room was clean & comfortable - got upgraded to a suite which is... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! Along with our indoor pool our guests also have access to the outdoor pool at the Marriott Residence Inn next door and the hot tub and fitness center at the Marriott Courtyard. Both are just a few feet away. More

Pawcatuck, Ct USA
Top Contributor
204 reviews 204 reviews
31 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 12, 2014 via mobile

Who ever is doing the staffing and training, knows what they are doing. The staff were all up beat, the beds were great. I am a fan of Fairfield Inns, but this one was better than others because of the people involved. Give up the good work. the breakfast is what it is in chain hotels, so make the best... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review. I am very happy you enjoyed your stay! More

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Additional Information about Fairfield Inn and Suites Austin South

Address: 4525 South Interstate Highway 35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites Austin South 2.5*
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Also Known As:
Fairfield Inn And Suites Austin South Hotel Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn Austin South

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#73 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Fairfield Inn & Suites Austin South is ideally located off I-35 between Austin-Bergstrom International Airport and downtown. Business travelers appreciate this convenient location nearby the corporate offices of AMD, Farmers Insurance, and Motorola. Meanwhile leisure travelers love the free shuttle service to downtown for SoCo shopping, the 6th Street music scene, and the University of Texas. This South Austin hotel features a complimentary continental breakfast, an indoor pool, and 24-hour fitness center, and full service business center with free WiFi. These brand new guest rooms were renovated with modern décor and feature 32” flat-screen TVs with premium cable, free WiFi, an iHome media dock, and available room service. The remodeled Fairfield Inn & Suites is the perfect place to stay when enjoying the great food, live music, and vibrant nightlife of Austin, TX. ... more   less 
Number of rooms
45

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Fairfield Inn and Suites Austin South and other travelers.
1 question

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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