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Fairfield Inn and Suites Austin South

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4525 South Interstate Highway 35, Austin, TX 78744
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Fairfield Inn and Suites Austin South
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Fairfield Inn and Suites Austin South
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stay here when we travel to Austin for sporting events. The hotel offers a shuttle downtown until midnight - it drops off at the Courtyard just steps from 6th street. The return ride via Uber has typically been less than $15 for us. The hotel staff have always been friendly and attentive. We look forward to our next visit.

Was this review helpful? Yes
Hattiesburg
Level Contributor
234 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed May 10, 2015

This is a standard Fairfield but kept very clean & up to date. Maids do a get job on rooms. Miss having a little kitchenette. Refrig could have been cooler. A/c unit is right next to bed. So the person on the left size freezes & anyone in office area is hot. Maybe ceiling fans or some other way to... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! Hope you come back and visit us soon! More 

Alexandria, Virginia
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed May 6, 2015

I have been a loyal Marriott Platinum members for over 10 years - I seldom stay at the Fairfield Inn and Suites and for good reason. Maybe I am spoiled with the Courtyards, Residence Inn and other Marriott properties, but this hotel has like staying in a Motel 6 with Marriott prices. The location was ok, the staff was friendly.... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. More 

Durham
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2015

We stayed for one week while on vacation. The proximity to I35 made getting to / from downtown very easy. In hindsight, with the cost of parking in Austin, we should have asked about the shuttle they had available. Might have saved us quite a bit (we spent $10 - $20 most days on parking). Rooms are comfortable, but short... More 

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you very much for your comments. More 

Baltimore, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 24, 2015

Good: Staff seemed nice and helpful and the room was very clean. Continental breakfast was clean, convenient, and well-stocked. Indifferent: No sign for this particular hotel if coming in from the rear, so use the I-35 north outer road if you want to find it quickly. Bad: Parking was a hassle during the Lone Star Round Up car show as... More 

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for taking the time to share your experience. I apologize that your recent stay was not satisfactory and appreciate your feedback. More 

Chicago, IL
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 23, 2015

Front desk staff was very friendly and helpful. Our room had a very musty smell, however. Tried running the fan on the furnace/air conditioner to see if it would air it out but didn't seem to alleviate the smell.

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for taking the time to share your experience. I apologize that your recent stay was not satisfactory and appreciate your feedback. More 

Prescott Valley, Arizona
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 16, 2015

Usually get better from a Fairfield. No fridge in room Very small breakfast room. Breakfast was the usual. The biggest glitch was with the billing. We were traveling with another couple who had made the reservations. When we checked in, I told the clerk I wanted to pay for my room on my credit card. They took all my information,... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility. More 

Prescott Valley, Arizona
Level Contributor
249 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed April 15, 2015

We like Fairfield but forgot some of the places aren't very well appointed. No Fridge or microwave in room. Rooms are clean & comfortable but small. Efficient check-in, friendly staff. Very small breakfast room and staff doesn't facilitate the use. (Two separate louts were taking up tables for 4 while customer groups of 2+ had no where to sit.) Limited... More 

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! I do apologize for our small breakfast area. We will be getting a full lobby renovation in July. Hope you can come back then and be able to see our newly enhanced lobby and breakfast area! More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

I usually stay at the Fairfield Inn on the North side of Austin, but because of the Texas Relays I stayed at the South Fairfield Inn...the hotel was clean and the service especially front desk clerk named Stephaney was very kind and helpful. She made the visit worth coming to...

Was this review helpful? Yes 2
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you so much for your review! More 

New Orleans, Louisiana
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed March 10, 2015

I will not be revising this hotel. It was not what I expected from a Marriott property. The lay out of the hotel was cramped and unappealing. All of the amenities were cheap. Some of the towels had certainly seen better days, but the worst thing was the nasty odor in the room. I had to open the window and... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your feedback. I am disapointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. More 

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