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Fairfield Inn and Suites Austin South

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4525 South Interstate Highway 35, Austin, TX 78744
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Fairfield Inn and Suites Austin South
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Fairfield Inn and Suites Austin South
Fairfield Inn and Suites Austin South
Fairfield Inn and Suites Austin South
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141 reviews from our community

Traveler rating
    52
    57
    17
    11
    4
See reviews for
32
29
13
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prescott Valley, Arizona
Top Contributor
63 reviews 63 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Usually get better from a Fairfield. No fridge in room Very small breakfast room. Breakfast was the usual. The biggest glitch was with the billing. We were traveling with another couple who had made the reservations. When we checked in, I told the clerk I wanted to pay for my room on my credit card. They took all my information,... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility. More 

Prescott Valley, Arizona
Top Contributor
233 reviews 233 reviews
76 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We like Fairfield but forgot some of the places aren't very well appointed. No Fridge or microwave in room. Rooms are clean & comfortable but small. Efficient check-in, friendly staff. Very small breakfast room and staff doesn't facilitate the use. (Two separate louts were taking up tables for 4 while customer groups of 2+ had no where to sit.) Limited... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! I do apologize for our small breakfast area. We will be getting a full lobby renovation in July. Hope you can come back then and be able to see our newly enhanced lobby and breakfast area! More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I usually stay at the Fairfield Inn on the North side of Austin, but because of the Texas Relays I stayed at the South Fairfield Inn...the hotel was clean and the service especially front desk clerk named Stephaney was very kind and helpful. She made the visit worth coming to...

Was this review helpful? Yes 2
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you so much for your review! More 

New Orleans, Louisiana
Top Contributor
74 reviews 74 reviews
8 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed March 10, 2015

I will not be revising this hotel. It was not what I expected from a Marriott property. The lay out of the hotel was cramped and unappealing. All of the amenities were cheap. Some of the towels had certainly seen better days, but the worst thing was the nasty odor in the room. I had to open the window and... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your feedback. I am disapointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. More 

Kerrville, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 8, 2015

This hotel was my second choice, a choice forced by the onset of SXSW in Austin. I could not have been happier, although the sofa was not as comfortable and I am used to and of course during SXSW hotel prices in Austin are outrageous. The hotel staff was exceptionally friendly and helpful and the room appeared to be new.... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for sharing your feedback on the Fairfield Inn and Suites South Austin. We are so happy to hear you enjoyed your stay! We look forward to your return! More 

Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 5, 2015

Very easy to find and get into. There is not much within walking distance but there are plenty of restaurants and any shopping you may need to do are within reasonable driving time. Very clean areas, and the staff is friendly.

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! More 

Houston, Texas
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2015

Simple, but clean! Good rate for Austin. Nestled among several Marriott properties. Walked next door to the bar at the Marriott. Clean, quiet and bed was very comfortable. It is simple, not fancy, but the room was spacious and had 2 TVs, fridge and microwave. Staff was awesome!

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you so much for your review! More 

Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Not fancy, but nice clean rooms which, although small, meet the needs of the business traveler. Restaurants nearby, but not in walking distance. Personnel are friendly and helpful. Little breakfast, altho limited in choices, serves the purpose for a quick bit before starting the day. Near to interstate (I-35) which is often clogged as travel through Austin is a nightmare... More 

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you so much for your review! I do apologize about Austin traffic! If you ever need to go downtown we do have a shuttle that can take you there! More 

Denton, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2015

Very nice property. We stayed in a suite and I was amazed at the number of lamps -- 5 not counting lots of overhead lighting as well! We usually find it difficult to read because of dim lighting but that is definitely NOT the case here! Also had good layout for the separation of the sleeping and living area. Nothing... More 

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you so much for your review! I do apologize for the traffic in Austin. Hope you can come and visit again! More 

Denton, Texas
Contributor
13 reviews 13 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 21, 2015

The hotel is conveniently located in South Austin. We had one of their suites which was comfortable and clean. Prices are very reasonable for Austin, where hotel prices are higher than average. Average furniture and a comfortable bed. The reason for my lower rating was the free breakfast area. The breakfast was adequate but the eating area is very small... More 

Was this review helpful? Yes 2
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! We are getting our lobby renovated this Spring, hope that you can come back then and see our bigger breakfast area! Thank you! More 

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