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All 184 Austin hotels

Fairfield Inn and Suites Austin South

2.5 of 5 Hotel   |   4525 South Interstate Highway 35, Austin, TX 78744 (South Austin)
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Ranked #70 of 184 Hotels in Austin
A recent review
5 of 5 stars reviewed 3 days ago
BlueJayJohn Delta, Canada
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118 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Delta, Canada
Top Contributor
63 reviews 63 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we walked into the hotel we felt special. The desk clerk Sandra met us with a smile and asked if she could provide us with any information about Austin as it was our first visit to the area. She arranged to have a refrigerator brought to our room upon our request when we checked in. The room... More

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Huntsville, Texas
Top Contributor
76 reviews 76 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I wrote a very negative review of this location some time back, and in many return visits to Austin since, skipped them in favor of other Marriott properties. So maybe this was a 'forgive and forget' and give them one more chance. The previous visit bad experience was one stupid desk clerk compounded by a bad management response. For this... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! More

Houston, Texas
Top Contributor
66 reviews 66 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff at the hotel are great and the service is wonderful. However, the hotel itself is basic and is comparable to others in the 50.00 night range. The rooms are cheaply decorated as well as the fixtures. Breakfast buffet is OK, bit not for more than 2 nights. The pool area is small and indoor with a strong odor... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

First I want to say I am very happy to hear that you loved our staff! I want to apologize that your experience was anything less than excellent. It is our goal for every guest to leave enjoying their stay to the fullest. Thank you again for your feedback as it is always valuable. More

Tyler, Texas
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff? Wonderful. The location? Prime. The breakfast? Top notch. The space? Narrow as crap. The elevator felt tight, the hallway narrow, but the room was NOT. You couldn't adjust the contrast on the tv, leaving some channels painfully dark. The pool was indoors, but cold. I would stay for a short trip, but not extended.

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for sharing your feedback on the Fairfield Inn and Suites South Austin. We look forward to your return! More

Houston, TX
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was very friendly, rooms were clean and comfortable, and the breakfast food plentiful, but MY GOODNESS is the breakfast area tiny! It is tough to negotiate with the toaster in the middle of, and waffle maker in the corner of, the food line. There are only four tables. I realize this is unused space the other 20 hours... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you very much for your comments. We are happy to hear that you enjoyed your visit. I am looking into additional tables currently to hopefully create more space for the breakfast area, thank you for the suggestion! More

San Antonio, Texas
1 review
5 of 5 stars Reviewed August 8, 2014

This place was nice and clean. Check in was fast with my online reservation. We were immediately greeted by the manager with a smile. She handed out cookies to my kids while they waited for me to check in. Anything we needed they were more than happy to help us with. Only issue was there were no towels in the... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your kind words! It was a pleasure having you as our guest, we hope you will return soon! More

Fort Worth
Top Contributor
82 reviews 82 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel offers the basics...clean room, comfortable enough bed, no fridge (bummer) fairly inexperieced front desk staff (although very friendly) and a great, very outgoing manager. The indoor pool was warm but overall very enjoyable. I did have housekeeping staff walk into my room unannounced, but no harm done other than a good startle for both of us. Location is... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review. I appreicate the positive comments regarding the staff service and apologize for the slow service in housekeeping. We are working to improve speed in that area and that should not happen again. More

Burlington, Vermont
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

This place is nice and clean, the staff is great. The staff gave me several good dining recommendations. I'm not sure what was going on one day when I stayed but when I returned from my conference around 6 pm the room had not yet been cleaned, but housekeeping was down the hall and they eventually got to my room.... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for the review! I appreciate the feedback and am glad you enjoyed your stay. More

Corpus Christi, Texas
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 5, 2014

The location of this property is great and the staff is extremely friendly. The rooms are small and cramped. The bathroom counter is so small that I had a difficult time putting my make up bag on the counter. I stay at Marriott properties often and this was one of the worst I have stayed in as far as the... More

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Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thanks for your review, I am glad the staff were accomadating. If you return to Austin feel free to contact me directly at 512-707-8899 and I would be happy to upgrade you into a larger King Suite if available. More

New York City
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 4, 2014

Great hotel off the IH35 highway. East access to downtown, the airport and points south. Also tons of places to eat nearby. Safe are too. The service was awesome! Everyone seemed genuinely happy to be there and work there. Sometimes they have fresh baked cookies in the lobby! Always have fresh fruit and coffee/tea in the lobby as well. I'll... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thanks for the review! I am glad to hear you had a great experience at our hotel. More

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Additional Information about Fairfield Inn and Suites Austin South

Address: 4525 South Interstate Highway 35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites Austin South 2.5*
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Also Known As:
Fairfield Inn And Suites Austin South Hotel Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn Austin South

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