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All 187 Austin hotels

Fairfield Inn and Suites Austin South

2.5 of 5 Hotel   |   4525 South Interstate Highway 35, Austin, TX 78744 (South Austin)
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Ranked #66 of 187 Hotels in Austin
A recent review
4 of 5 stars reviewed 2 weeks ago
mwall722 Greenville, South Carolina
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123 reviews from our community

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    11
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, South Carolina
Top Contributor
78 reviews 78 reviews
63 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, a little outdated, but great staff and great free shuttle to and from downtown that runs until midnight. Breakfastw as standard, but the workout area was too cramped and no ventilation, so I decided to skip my morning runs. Otherwise, was a fine hotel. Also a little hard to get to if you're coming from the north... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! More

Houston, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Came into autin on a late monday morning for one night. The hotel staff were very friendly, check us in quick. The room we got had a musty smell and the phone was not working, so I mentioned it to the front desk. The manager just happened to be there and she took over apologized profusely and upgrade our room!... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you so much for your comments. Hope to see you again! More

Deer Park, New York
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for an extended weekend and have to say the hotel staff was so friendly and accommodating. We ended up arriving at the hotel at around 5:30am due to our flight being so delayed and we were exhausted and a little hungry. The front desk girl quickly checked us in and brought waters and muffins right up to our... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for sharing your feedback on the Fairfield Inn and Suites South Austin. We are so happy to hear you enjoyed your stay! More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here while vacationing in Austin for the weekend. The price was reasonable, the rooms were clean and nice, and the free breakfast was good. The front desk staff was very friendly and helpful, and the shuttle drivers were also great. We also loved the coffee and cookies! The pool was small but nice and I was the only... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your kind words! It was a pleasure having you as our guest, we hope you will return soon! More

Austin, Texas
Top Contributor
154 reviews 154 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed here for ACL. They have a shuttle that will take you downtown, but you certainly need a taxi after that. There is also a shuttle that will take you direct there, which I HIGHLY recommend. Its costs money, but times are great. As far as hotel. They have pool, gym and other amenties. The breakfast is good. Lots of... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Hope you had a great time at ACL! Thank you for your review. I am very sorry that you had issues doing your stay with us! Hope to see you again next year for ACL!! More

Delta, Canada
Top Contributor
70 reviews 70 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 15, 2014

From the moment we walked into the hotel we felt special. The desk clerk Sandra met us with a smile and asked if she could provide us with any information about Austin as it was our first visit to the area. She arranged to have a refrigerator brought to our room upon our request when we checked in. The room... More

Was this review helpful? Yes 1
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your kind words! It was a pleasure having you as our guest, we hope you will return soon! More

Huntsville, Texas
Top Contributor
96 reviews 96 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 8, 2014

I wrote a very negative review of this location some time back, and in many return visits to Austin since, skipped them in favor of other Marriott properties. So maybe this was a 'forgive and forget' and give them one more chance. The previous visit bad experience was one stupid desk clerk compounded by a bad management response. For this... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review! More

Houston, Texas
Top Contributor
67 reviews 67 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed September 2, 2014

The staff at the hotel are great and the service is wonderful. However, the hotel itself is basic and is comparable to others in the 50.00 night range. The rooms are cheaply decorated as well as the fixtures. Breakfast buffet is OK, bit not for more than 2 nights. The pool area is small and indoor with a strong odor... More

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Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

First I want to say I am very happy to hear that you loved our staff! I want to apologize that your experience was anything less than excellent. It is our goal for every guest to leave enjoying their stay to the fullest. Thank you again for your feedback as it is always valuable. More

Tyler, Texas
Top Contributor
56 reviews 56 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 26, 2014

The staff? Wonderful. The location? Prime. The breakfast? Top notch. The space? Narrow as crap. The elevator felt tight, the hallway narrow, but the room was NOT. You couldn't adjust the contrast on the tv, leaving some channels painfully dark. The pool was indoors, but cold. I would stay for a short trip, but not extended.

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for sharing your feedback on the Fairfield Inn and Suites South Austin. We look forward to your return! More

Houston, TX
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

The staff was very friendly, rooms were clean and comfortable, and the breakfast food plentiful, but MY GOODNESS is the breakfast area tiny! It is tough to negotiate with the toaster in the middle of, and waffle maker in the corner of, the food line. There are only four tables. I realize this is unused space the other 20 hours... More

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you very much for your comments. We are happy to hear that you enjoyed your visit. I am looking into additional tables currently to hopefully create more space for the breakfast area, thank you for the suggestion! More

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Additional Information about Fairfield Inn and Suites Austin South

Address: 4525 South Interstate Highway 35, Austin, TX 78744
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn and Suites Austin South 2.5*
Number of rooms: 45
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Also Known As:
Fairfield Inn And Suites Austin South Hotel Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn Austin South

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