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All 184 Austin hotels

Fairfield Inn and Suites Austin South

2.5 of 5 Hotel   |   4525 South Interstate Highway 35, Austin, TX 78744 (South Austin)
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Ranked #68 of 184 hotels in Austin
A recent review
4 of 5 stars reviewed 6 days ago
Tiffany M Tyler, Texas
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114 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Tyler, Texas
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff? Wonderful. The location? Prime. The breakfast? Top notch. The space? Narrow as crap. The elevator felt tight, the hallway narrow, but the room was NOT. You couldn't adjust the contrast on the tv, leaving some channels painfully dark. The pool was indoors, but cold. I would stay for a short trip, but not extended.

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for sharing your feedback on the Fairfield Inn and Suites South Austin. We look forward to your return! More

Houston, TX
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very friendly, rooms were clean and comfortable, and the breakfast food plentiful, but MY GOODNESS is the breakfast area tiny! It is tough to negotiate with the toaster in the middle of, and waffle maker in the corner of, the food line. There are only four tables. I realize this is unused space the other 20 hours... More

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you very much for your comments. We are happy to hear that you enjoyed your visit. I am looking into additional tables currently to hopefully create more space for the breakfast area, thank you for the suggestion! More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

This place was nice and clean. Check in was fast with my online reservation. We were immediately greeted by the manager with a smile. She handed out cookies to my kids while they waited for me to check in. Anything we needed they were more than happy to help us with. Only issue was there were no towels in the... More

Was this review helpful? Yes
Andrea N, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your kind words! It was a pleasure having you as our guest, we hope you will return soon! More

Fort Worth
Top Contributor
82 reviews 82 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel offers the basics...clean room, comfortable enough bed, no fridge (bummer) fairly inexperieced front desk staff (although very friendly) and a great, very outgoing manager. The indoor pool was warm but overall very enjoyable. I did have housekeeping staff walk into my room unannounced, but no harm done other than a good startle for both of us. Location is... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review. I appreicate the positive comments regarding the staff service and apologize for the slow service in housekeeping. We are working to improve speed in that area and that should not happen again. More

Burlington, Vermont
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

This place is nice and clean, the staff is great. The staff gave me several good dining recommendations. I'm not sure what was going on one day when I stayed but when I returned from my conference around 6 pm the room had not yet been cleaned, but housekeeping was down the hall and they eventually got to my room.... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for the review! I appreciate the feedback and am glad you enjoyed your stay. More

Corpus Christi, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 5, 2014

The location of this property is great and the staff is extremely friendly. The rooms are small and cramped. The bathroom counter is so small that I had a difficult time putting my make up bag on the counter. I stay at Marriott properties often and this was one of the worst I have stayed in as far as the... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thanks for your review, I am glad the staff were accomadating. If you return to Austin feel free to contact me directly at 512-707-8899 and I would be happy to upgrade you into a larger King Suite if available. More

New York City
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 4, 2014

Great hotel off the IH35 highway. East access to downtown, the airport and points south. Also tons of places to eat nearby. Safe are too. The service was awesome! Everyone seemed genuinely happy to be there and work there. Sometimes they have fresh baked cookies in the lobby! Always have fresh fruit and coffee/tea in the lobby as well. I'll... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thanks for the review! I am glad to hear you had a great experience at our hotel. More

Houston, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 3, 2014

Worst work out room ever. It's like a closet could not have been larger than 10' x 8' Very hot, no whipes for machines, washcloths for towels. Staff said I could use the workout room at the hotel across the parking lot. Not what I want to do at 6:00am in a strange place plus I had already worked out.... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review. I am very sorry the workout room was inadequate for your needs. We do have a new treadmill on the way and the gym wipes have been restocked. We continue to work on a permanent solution to expand the fitness center and in the meantime we do invite our guests to utilize the facilities of... More

Folsom, California
Top Contributor
65 reviews 65 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 31, 2014

We flew into Austin as our jumping-off spot to visit San Antonio, and then on to Waco and Baylor University. This Fairfield Inn was in the perfect location -- close enough to the airport that we didn't have to drive for hours to get settled for the night; but far enough away that we didn't have jets flying overhead to... More

Was this review helpful? Yes 1
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

I am very happy to hear that our hotel was a great fit and hope you come back soon. Thank you for the review! More

Texas
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 30, 2014

From the moment we walked in, we were welcomed and felt very "at home" by the staff! The rooms were average. I wished there would've been more mirrors and lighting, but overall on average hotel room. The kids used the heated pool and enjoyed it. The customer service was excellent and everyone I encountered were more than happy to help!... More

Was this review helpful? Yes
Jeremy S, General Manager at Fairfield Inn and Suites Austin South, responded to this review

Thank you for your review, I am very proud of all the staff members that made your stay great! More

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Additional Information about Fairfield Inn and Suites Austin South

Address: 4525 South Interstate Highway 35, Austin, TX 78744
Phone Number:
Location: United States > Texas > Austin > South Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites Austin South 2.5*
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Also Known As:
Fairfield Inn And Suites Austin South Hotel Austin
Fairfield Austin
Austin Fairfield Inn
Fairfield Inn Austin South

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#73 Business Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Fairfield Inn & Suites Austin South is ideally located off I-35 between Austin-Bergstrom International Airport and downtown. Business travelers appreciate this convenient location nearby the corporate offices of AMD, Farmers Insurance, and Motorola. Meanwhile leisure travelers love the free shuttle service to downtown for SoCo shopping, the 6th Street music scene, and the University of Texas. This South Austin hotel features a complimentary continental breakfast, an indoor pool, and 24-hour fitness center, and full service business center with free WiFi. These brand new guest rooms were renovated with modern décor and feature 32” flat-screen TVs with premium cable, free WiFi, an iHome media dock, and available room service. The remodeled Fairfield Inn & Suites is the perfect place to stay when enjoying the great food, live music, and vibrant nightlife of Austin, TX. ... more   less 
Number of rooms
45

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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