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All 182 Austin hotels

Fairfield Inn and Suites Austin - University Area

2.5 of 5 Hotel   |   959 Reinli Street, Austin, TX 78751 (Hyde Park)
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73%
Ranked #82 of 182 hotels in Austin
A recent review
5 of 5 stars reviewed 4 days ago
georget9999 Southlake, Texas
  • Reviews (53)
  • Photos (10)
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53 people have reviewed this hotel

Traveler rating
    26
    10
    7
    9
    1
See reviews for
13
12
4
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Southlake, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I made a mistake in making my reservation(wrong days). when we arrived the room types we needed were not available. The front desk person did everything she could to accommodate us but nothing worked. The manager came to help and she spent another 20 minutes trying to find us rooms in one of their properties and again came up empty... More

Was this review helpful? Yes
Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed 4th of July weekend. Arrived Thurs. around 11:30 pm, Leslie at front desk was very helpful at check in. I thought I had booked 2 rooms with two queen beds only to find out each room only had one bed and the rooms were on separate floors. She quickly resolved the issue, getting rooms near each other. Overall Hotel... More

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Conroe, Texas
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We always stay here when visiting our Longhorn. It is nice, and the hot breakfast is good. Aspen went out of her way to find me pillows that were not down, since I am allergic. All the front desk staff are always friendly and helpful!

Was this review helpful? Yes
Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

Very clean. Enjoyed the simple breakfast. The maids were very nice and did a good job keeping the room tidy. Check in was easy. Easy access to get on the highway. Neighborhood doesn't seem to be the greatest, but we are in Texas so just bring a gun! (jokes)

Was this review helpful? Yes 1
Brian E, General Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Thank you so much for your review, this helps validate the changes we have made. We take our reviews very seriously and strive for your satisfaction every day. Please come visit us again soon!!! Sincerely, Brian Eaton More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 3, 2014

My stay was Great, with minimal issues. I would stay again and recommend it to others. I also got a great deal thru priceline express deals(no bidding). Short drive from downtown (~8min/5miles, no traffic), near shopping center (target) and restaurants. They do not allow pets, just FYI. The business center is small, like one computer small. But the internet was... More

Was this review helpful? Yes
Brian E, General Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Thank you for your review, your comments are very helpful to us to improve our services. We recently took over this property from another management company and we are working very hard to enhance the property. We are also scheduled for an extensive renovation this fall. Please come visit us again soon. Thank you, Brian Eaton More

A TripAdvisor Member
2 of 5 stars Reviewed March 20, 2014

The first room I got was already occupied. The second room gas wet carpet. The third try worked. Room key would loose programming and I had to go back to the front desk many times to get this fixed. Breakfast was always late. Some days you did not get basic items. Staff was not friendly and always had an excuse... More

Was this review helpful? Yes
Brian E, General Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Many thanks for your review, we need feedback to improve our services. We have made many changes and have worked hard to train our staff. We took over this property just a few weeks prior to your visit and had to hire all new staff. Now, we have fully trained staff, totally revamped the FREE BREAKFAST, and have new management... More

Madison, Wisconsin
Top Contributor
52 reviews 52 reviews
46 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed March 18, 2014

I stayed here because of the favorable reviews on Tripadvisor. This is the one time where I am not sure how they have such a high rating. The staff was friendly and there was free parking and the rate was reasonable. The hotel itself is rather tired and worn. The breakfast area was horrible...not enough room for the guests and... More

Was this review helpful? Yes
Brian E, General Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Thank you for taking the time to write this review, it allows me the opportunity to address your concerns. We have hired more staff and have a new Assistant General Manager, Jennifer Markling. She has assisted in improving our services and the offerings on our FREE BREAKFAST have been completely reevaluted and changed. Also, we will begin an extensive renovation... More

Dallas, Texas
1 review
1 of 5 stars Reviewed March 9, 2014 via mobile

We were arriving in town from a 3 hour drive. We needed to change clothes, but were unable to check in on time because the front desk systems were down. Instead we had to change clothes at McDonalds. The front desk staff lied and said I.T. was fixing the problem. We found out the next day at checkout that I.T.... More

Was this review helpful? Yes
Brian E, General Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Please accept my sincere aplogy for your issues with us. We took this property over on February 20, 2014 and inherited many computer problems that caused quite a few issues. I am so sorry we did not handle the situation well for you. We have fixed these problems and further trained our staff and hope you will consider giving us... More

Concord, Massachusetts
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2014

While visiting my son in Austin, my wife and I stayed at the Fairfield Inn. We were greeted by a friendly helpful employee who made us feel immediately welcome. She recommended a tex-mex restaurant across the street to replenish ourselves after six hours on planes. The Inn was very convenient for us being right near I35, the main artery in... More

Was this review helpful? Yes
Brian E, General Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Thank you for your review, our location is great and very convenient to just about anything Austin!!! We do have a welcoming and friendly staff and they thank you for your kind words. Please come visit us again soon.... Sincerely, Brian Eaton More

Magnolia, Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2013

This is the third or fourth time I've stayed at Fairfield Suites near UT. This hotel is very clean, with comfortable beds. The hot breakfast includes some of my favorites, including oatmeal and prepared fresh fruit. I will definitely be staying here again.

Was this review helpful? Yes 2
James G, Manager at Fairfield Inn and Suites Austin - University Area, responded to this review

Greetings, THANK YOU for taking the time to share your recent experience with us. We do pride ourselves on the new Fairfield Inn Hot breakfast program which is a big favorite with our regular guests. We look forward to seeing you on your next visit! Regards, James More

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Additional Information about Fairfield Inn and Suites Austin - University Area

Address: 959 Reinli Street, Austin, TX 78751
Phone Number:
Location: United States > Texas > Austin > Hyde Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn and Suites Austin - University Area 2.5*
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Also Known As:
Fairfield Inn And Suites Austin - University Area Hotel Austin
Fairfield Austin
Fairfield Inn Austin
Austin Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Fairfield Inn & Suites Austin-University Area, less than ten minutes from downtown, is a great alternative to downtown hotels with less expensive rates, free breakfast and Wi-Fi! Located at Exit 238A of Interstate 35, our hotel sits three miles from University of Texas, offering convenience unmatched by other University of Texas Austin hotels. Start your day right with a hearty free deluxe breakfast and kick back at our indoor pool or fitness center. Spend the day getting work done at nearby offices like Dell, Applied Materials and IBM or staying productive onsite with free Wi-Fi access. Find a little Austin adventure at any of the area attractions nearby, including Zilker Park, and the lively nightlife of 6th Street and downtown. In each of our 45 rooms, discover unparalleled relaxation: brand new LCD TVs, the Marriott Bedding Package and creative layouts ideal for group travel. Feel at home at the best of University of Texas-Austin hotels, Fairfield Inn & Suites Austin-University Area. ... more   less 
Number of rooms
45

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