We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Austin hotels

Holiday Inn Express Hotel & Suites Austin North (Pflugerville)

2.5 of 5 Hotel   |   14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Austin North (Pflugerville) to your Saves list
Holiday Inn Express Hotel & Suites Austin North (Pflugerville)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
61%
Ranked #117 of 184 Hotels in Austin
A recent review
3 of 5 stars reviewed 1 week ago
Eric J Marco Island, Fl
Write a Review

50 reviews from our community

Traveler rating
    13
    18
    11
    6
    2
See reviews for
12
10
3
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Marco Island, Fl
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I always appreciate the familiar confines if the Holiday Inn Express group. However, much like their competition has done over the last few years, IHG Worldwide should start to mandate all of their properties to do the upgrades to their rooms.

Was this review helpful? Yes
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My room was nice and large. The temperature was comfortable. I liked the Bath and Body Works products in the bathroom. The breakfast was average but the bananas were rotted every day I was there :( The cookies that were served every evening were delicious. If I ever am in the area again, I wouldn't be opposed to staying here.... More

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Thank you, Stephanie K for staying with us, and for taking time to share your feedback with us and others. We are happy that you had a comfortable stay, enjoying the size of our spacious rooms and the fresh baked cookies we serve each afternoon! I am sorry to hear though that some of the other aspects of your stay... More

Amarillo, Texas
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2014

The tub had holes and rust spots. The carpet was so dirty my husband walked across the floor and his nice clean white socks were dirty. The tv was not clear. It was late and I was sick so we could not leave until the next morning. My husband did tell the front desk and they said there was nothing... More

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Believe it or not, we do appreciate your feedback and for taking the time to write a review, even when we are disappointed to hear that you had an unpleasant stay with these kinds of issues. Your experience here is entirely below our standards, and we do apologize. I understand that you were contacted and a resolution was agreed to.... More

2 reviews
1 of 5 stars Reviewed July 4, 2014

This was the nastiest hotel I have ever been in. After driving 3 hours we make it in, check in was fast and easy. We get up to our room and immediately noticed how nasty the walls were. I could deal with that but not with all of the bugs in the bathtub and bathroom. I called down explained the... More

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Hello Jessica, We apologize for your unpleasant experience at our hotel this past weekend. I can assure you that we have high cleanliness standards and always try to present our guests with a clean, fresh hotel room. We have pest control treat and monitor our hotel weekly to prevent anything like this happening, but do apologize if a bug of... More

Houston, Texas
Top Contributor
282 reviews 282 reviews
173 hotel reviews
321 helpful votes 321 helpful votes
3 of 5 stars Reviewed June 25, 2014

I used to stay at this hotel about once per month when in Austin staying on the north side for business and gave it a 4* at that time. I had not been traveling to Austin for business for the past few years, so have not been staying at this hotel until June 2014, as I am once again traveling... More

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

We appreciate that you came back to stay with us, due to the fact that you were happy with your previous stays here, and thank you for doing so. However, we are highly disappointed that you didn't find our hotel up to the same standards, which is why we find your feedback so helpful. Several of the items you mentioned... More

Idalou, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 6, 2014

This hotel was chosen as a result of an event in Round Rock that drove up the prices of our favorite hotel chains ( or fully booked them). We need space for our family of 5 and this fit. First the good. The breakfast was better than the typical hotel continental breakfast. The room was spacious and the bathroom and... More

Was this review helpful? Yes
HotelTeam14620, General Manager at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

I was happy to hear that you found our hotel online to be suitable for your family of 5 as we do have spacious one bedroom suites in addition to the positive comments regarding our hot breakfast. On the flip side, I am truly sorry to hear about your negative experience with the maintenance issues in the guest room. I... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2014 via mobile

I was surprised by this hotel. Friendly staff, clean rooms, and nice location. Everything is a short drive and their are plenty of nearby restaurants. This hotel is not IN the middle of Austin, but that's not necessarily a bad thing. It's close enough to where getting somewhere in Austin isn't painfully far, and just far enough to not deal... More

Was this review helpful? Yes
Lawrence, Kansas
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 30, 2014

Decent hotel rooms in "Awestun" seem to have gone costly since my last visit so this was a good find. Rooms are Texas-large suites for just under $100 when I worked them for a rate on a Sunday night (I compare with online deals and ask to give them a bit less and keep my full payment for themselves). Nothing... More

Was this review helpful? Yes
Queens, New York
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 23, 2014

My boyfriend and I stayed one night at this hotel while visiting Austin. We booked a king size bedroom suite which was large but very outdated. While the room was not dirty, the age of the furniture, décor, etc. just made me feel a bit uncomfortable / unclean. Compared to the price of this hotel (which was $10 more a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Dear TracyTomNY, Thank you for taking the time to post a review of our property. Please allow us to apologize for the experience you had with the room accommodations you received and any inconvenience you may have encountered that did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and... More

Austin, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 28, 2014

I had a friend traveling over spring break with her young daughter. Several of us who didn't live in the area, but wanted to see them, drove into town. So, we booked two rooms right across from each other, so all our kids could catch up and play and have fun. The suites worked out great, the adults were able... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Austin North (Pflugerville), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Austin North (Pflugerville)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Austin North (Pflugerville)

Address: 14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Austin North (Pflugerville) 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, IHG, Booking.com, Priceline, Orbitz, Tingo, Hotels.com, Odigeo, TripOnline SA, Agoda and Venere so you can book your Holiday Inn Express Hotel & Suites Austin North (Pflugerville) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin
Austin Holiday Inn

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Austin with
any amenities