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All 183 Austin hotels

Holiday Inn Express Hotel & Suites Austin North (Pflugerville)

2.5 of 5 Hotel   |   14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
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63%
Ranked #110 of 183 hotels in Austin
A recent review
3 of 5 stars reviewed 4 weeks ago
pcsanity Houston, Texas
  • Overview
  • Reviews (47)
  • Photos (21)
  • Amenities
  • Room tips (5)
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47 people have reviewed this hotel

Traveler rating
    13
    18
    9
    6
    1
See reviews for
12
10
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This was the nastiest hotel I have ever been in. After driving 3 hours we make it in, check in was fast and easy. We get up to our room and immediately noticed how nasty the walls were. I could deal with that but not with all of the bugs in the bathtub and bathroom. I called down explained the... More

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Hello Jessica, We apologize for your unpleasant experience at our hotel this past weekend. I can assure you that we have high cleanliness standards and always try to present our guests with a clean, fresh hotel room. We have pest control treat and monitor our hotel weekly to prevent anything like this happening, but do apologize if a bug of... More

Houston, Texas
Top Contributor
280 reviews 280 reviews
171 hotel reviews
317 helpful votes 317 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I used to stay at this hotel about once per month when in Austin staying on the north side for business and gave it a 4* at that time. I had not been traveling to Austin for business for the past few years, so have not been staying at this hotel until June 2014, as I am once again traveling... More

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

We appreciate that you came back to stay with us, due to the fact that you were happy with your previous stays here, and thank you for doing so. However, we are highly disappointed that you didn't find our hotel up to the same standards, which is why we find your feedback so helpful. Several of the items you mentioned... More

Idalou, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 6, 2014

This hotel was chosen as a result of an event in Round Rock that drove up the prices of our favorite hotel chains ( or fully booked them). We need space for our family of 5 and this fit. First the good. The breakfast was better than the typical hotel continental breakfast. The room was spacious and the bathroom and... More

Was this review helpful? Yes
HotelTeam14620, General Manager at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

I was happy to hear that you found our hotel online to be suitable for your family of 5 as we do have spacious one bedroom suites in addition to the positive comments regarding our hot breakfast. On the flip side, I am truly sorry to hear about your negative experience with the maintenance issues in the guest room. I... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2014 via mobile

I was surprised by this hotel. Friendly staff, clean rooms, and nice location. Everything is a short drive and their are plenty of nearby restaurants. This hotel is not IN the middle of Austin, but that's not necessarily a bad thing. It's close enough to where getting somewhere in Austin isn't painfully far, and just far enough to not deal... More

Was this review helpful? Yes
Lawrence, Kansas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 30, 2014

Decent hotel rooms in "Awestun" seem to have gone costly since my last visit so this was a good find. Rooms are Texas-large suites for just under $100 when I worked them for a rate on a Sunday night (I compare with online deals and ask to give them a bit less and keep my full payment for themselves). Nothing... More

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Queens, New York
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 23, 2014

My boyfriend and I stayed one night at this hotel while visiting Austin. We booked a king size bedroom suite which was large but very outdated. While the room was not dirty, the age of the furniture, décor, etc. just made me feel a bit uncomfortable / unclean. Compared to the price of this hotel (which was $10 more a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Dear TracyTomNY, Thank you for taking the time to post a review of our property. Please allow us to apologize for the experience you had with the room accommodations you received and any inconvenience you may have encountered that did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and... More

Austin, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 28, 2014

I had a friend traveling over spring break with her young daughter. Several of us who didn't live in the area, but wanted to see them, drove into town. So, we booked two rooms right across from each other, so all our kids could catch up and play and have fun. The suites worked out great, the adults were able... More

Was this review helpful? Yes
West Palm Beach, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 31, 2013

Parking lot is too small. Several large trucks would take up 3 or 4 spots. Interior Lobby is nice/cozy. Rooms are large. 15 Mins to Outlet mall. 30-40 mins to downtown Austin. Has a pool and outside courtyard. No bar on site. Two LCDs in room. 2 or 3 HD channels. Suite composed of front small room with old desk/sofa.... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Dear W0rldsGreatest, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More

Minnesota
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 30, 2013

This was a good place for our overnight visit to Austin. If you are planning to go downtown it might be a bit out of the way. For our needs it was fine. There are lots of restaurants around the area - we ate at Cheddars because of Trip advisor recommendations and it was spot on. Great food, great prices... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Dear MNlove2travel, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our convenient location. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I have taken note of your valuable comments and will use these to monitor and... More

Corpus Christi, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2013

My thanks to El in particular!! Because of a mixup on my job, I needed a room early. El jumped on it without hesitation and booked me a spectacular room! I was very grateful...very friendly and helpful staff!!

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Hotel & Suites Austin North (Pflugerville)

Address: 14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Austin North (Pflugerville) 2.5*
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Also Known As:
Holiday Inn Austin
Austin Holiday Inn

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites Austin North, adjacent to Pflugerville, is located directly off I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporations like Dell, Alk Abello, Tx. Commission on Environmental Quality, Samsung, Sears, and Hart Intercivic, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over-sized suites with a separate bedroom and living area in each guest room, with a flat screen TV in each area. We provide all the standard amenities PLUS complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a fitness center and a refreshing outdoor pool. We invite you to join us in our beautifully decorated lobby area each morning to enjoy our complimentary Express Start breakfast or to sample our fresh baked cookies every afternoon. Be sure to be here mid-week each week too, for our complimentary Manager's reception.If you are in need of meeting space, you'll find ours is designed to cater to both social and corporate meetings. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
84

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