We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Austin North (Pflugerville)

Hotel website
Hotel deals
14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Austin North (Pflugerville)
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Austin North (Pflugerville)
Write a Review

62 reviews from our community

Traveler rating
    16
    22
    14
    7
    3
See reviews for
16
11
2
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (17)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (10)
All months
Midland, Texas
Top Contributor
64 reviews 64 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Staff is nice, and it's in a good spot, but know this place is very aged and in bad need of renovation. Looks like it hasn't changed since maybe the late 80s. One afternoon I heard dripping in the bathroom. I thought it was my shower head. The dripping was coming from the ceiling, which was wet, sagging and looking... More 

Was this review helpful? Yes
The EARTH
1 review
3 of 5 stars Reviewed 2 weeks ago

Not the best or worst by any means. The hotel rate was fine, but by booking through Amoma I paid way more than the hotel was worth. A pretty outrageous markup from Amoma for something I could have (and should have) done myself. Kind of like scalping tickets to a hotel, is how I would describe the experience. $150/night for... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Thank you for letting us know that you were happy with the hotel, even though the reservation process you experienced wasn't what you desired. We would love for you to stay with us again in the future and would be happy to handle your reservations as well. More 

Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel needs to be updated. They are in the process of up grading the TV stations with Time Warner. The furniture and beds need to be replaced ASAP. The staff is excellent and very helpful. We would most likely stay here. It's in a good location for us.

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Your review, Don H., is so beneficial to us and we truly appreciate you taking the time to share your observations on Trip Advisor. We do apologize for any TV issues you may have experienced while Time Warner was updating us to their new system, and appreciate your patience in that regard. We do look forward to being of service... More 

Houston, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, but our GPS had us directed to the wrong side of the highway. Rooms look like it might have been a different hotel but it was nice have separation. Breakfast was delicious as usual. The hotel was completely booked but it was nice and quiet. Will stay here on our next trip back to Austin.

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

We appreciate so much that you stayed with us, ljnobbe! We love to hear that you enjoyed our hotel, especially the breakfast, and that you will stay with us when you are in the area again! I am not sure what happened regarding the GPS directions, but am glad you found us anyway! We hope to see you again soon. More 

1 review
1 of 5 stars Reviewed March 10, 2015 via mobile

I called to get towels sent up, had to go down to the lobby to get them. They wanted to know the names of everyone in our room, as a church group of minors I was not pleased. We left something there and went back the next day to get it. They said no one there could unlock the room... More 

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

We appreciate your candid review of our hotel, Kmqb2. We do value all of our guests, and try to accommodate each guests needs as much as possible. Regarding needing to know the names of the individuals in the guest room, this is a life safety issue, and we are required to have this information to provide to personnel that may... More 

Tuscola Texas
Top Contributor
70 reviews 70 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 2, 2015

This is one of the better Holiday Inn Express experiences I have had in quite a while. The check in was so fast and easy , I was literally checked in one minute.The room was better than expected with 2 rooms.1 a living area with couch, desk and a wet bar with mini fridge and microwave and TV, the other... More 

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Thank you Clane20 for your assessment of our hotel! It is music too our ears to know you experienced such a wonderful check in! We're also delighted to know how much you enjoyed your room along with your entire stay. We do hope you'll return again soon! More 

Midland, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

We recently spent 3 nights here so we could celebrate the Christmas holidays with a lot of family. We had a lovely suite, with two TVs, a kitchenette, living room area which my husband could close off from the bedroom and still work when he needed to. We really felt like we could spread ourselves out and relax, and also... More 

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

We appreciate you taking the time, Niki W, to let us and others know that you had such an enjoyable stay with us! Hearing that you had such an enjoyable stay during your Christmas visit with family means the world to us. We couldn't hope for more! More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed December 4, 2014

Beverly at the front desk was friendly, professional, and personable. Even though we had 2 double rooms reserved, she searched for a king room for the member of our party in a room by themself without being asked. We found some housekeeping staff preparing another room close to ours as we were entering our room, and they were very kind... More 

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Thank you Jason, for choosing our hotel, and for taking the time to tell us how great your stay was. It means so much to us to hear that the service you received from our staff was top of the line and that you understand how much all of our staff cares about you and all of our guests! We... More 

Prior Lake, Minnesota, USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

The hotel has been remodeled somewhat successfully. But what stands out is the service you receive from virtually every employee. Esther tops the list for good service!! Fun to talk with and she does a great job with the complimentary breakfast. Will stay here again!

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

We are so happy to know that our staff gave you such excellent service and care! Thank you for taking the time to share this with us and future guests! More 

Conroe, Texas, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

The front desk employee was super nice. I am sorry, I don't remember her name but she was so sweet. Our room was huge! The bathroom was spacious and there was plenty of room for our son and dog to run around (they take pets by the way). The breakfast was good. My son and I enjoyed it. We would... More 

Was this review helpful? Yes
Sandi S, Director of Sales at Holiday Inn Express Hotel & Suites Austin North (Pflugerville), responded to this review

Thank you James P for taking the time to share with everyone your wonderful experience at our hotel! We are thrilled to know that you were so happy with your interaction with the staff, and that your room exceeded your expectations. It will be great to have you stay with us again on your next visit to the area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
 

Near Holiday Inn Express Hotel & Suites Austin North (Pflugerville)

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question