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Holiday Inn Express Austin North Central

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8500 IH 35 N, Austin, TX 78753
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Holiday Inn Express Austin North Central
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Holiday Inn Express Austin North Central
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108 Reviews from our TripAdvisor Community

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Traveler rating
    47
    32
    12
    9
    8
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21
21
5
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I was met by two cheerful and polite front desk folks who handled my check in flawlessly. I arrived early afternoon and explained that my daughter would arrive after midnight. They offered to have a late snack of fresh fruits and bottled water ready for her after traveling all day and night. It stored nicely in the my room's fridge.... More 

Was this review helpful? Yes
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to share all your kind remarks on your recent stay with us. I am pleased to hear that it was a great stay and that the staff was able to make your daughters later arrive more enjoyable and relaxing. Thank you again and we look forward to welcoming you back soon! More 

Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Front desk staff was excellent and more than eager to help. The breakfast was excellent, and the breakfast staff was also very helpful. I will definitely stay here again if I visit Austin. The room and bathroom were nice and clean.

Was this review helpful? Yes
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to share your kind words on your recent stay with us! I am pleased to hear everything met your needs and expectations. I will make sure to share this with the staff and we truly look forward to welcoming you back the next time you are in Austin! More 

Boston, MA
Level Contributor
143 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on a PointsBreak (5,000 point) hotel rate with IHG. The fact that IHG made this hotel available on such a cheap rate seems to suggest that it has some occupancy issues, and I wouldn't be surprised given my stay. Checked in late one evening and of the two people on staff, one was on break... More 

Was this review helpful? Yes
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for your recent stay with us and letting us know about it on Trip Advisor. We value and appreciate all guest feedback as it is the best tool we have to continually improve the overall guest experience. I am sorry to hear that we failed to meet your expectations and it was an underwhelming experience. I can assure... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 22, 2015

I made the mistake of booking a reservation here because there weren't rooms available elsewhere because of the South by Southwest music conference. There was pubic hair stuck to the walls of the shower, no hot water, a stain on the couch in the room, lamp unplugged in the room, rude non-responsive front desk attendant when reporting no hot water.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Dr M, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Level Contributor
258 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed March 17, 2015

I stayed here for two nights for a conference. I usually love Holiday Inn Express and some things were up to their standards. I really enjoy their fresh fruit that's available, the breakfast is always great, and the staff is very friendly. However, the building is a bit outdated and rough. I would wait until after they renovate to stay... More 

Was this review helpful? Yes
David R, Director of Sales at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to review your recent stay with us. I am glad to hear you enjoyed the breakfast and the staff was friendly! I am sorry we failed to meet your standards in some aspects. I can assure you that we are going through full renovations of the hotel currently and we hope you will choose... More 

Brussels, Belgium
Level Contributor
6 reviews
2 of 5 stars Reviewed March 7, 2015

We just stopped by for one night. Room 307 is really poor considering noise isolation. Since it is facing the highway, we could not enjoy a quiet night and some rest. Improve, please. Except this, the hotel is ok and staff was friendly.

Was this review helpful? Yes
David R, Director of Sales at Holiday Inn Express Austin North Central, responded to this review

Thank you for your response regarding your stay at the Holiday Inn Express. We are about to undergo a renovation which will address the noise issues. Thank you once again for your input which helps us become a better property. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 6, 2015

My wife and I stayed here while I was in town for business. When we first arrived I was skeptical because of the area but I will say it is just secluded enough to avoid shady foot traffic. Walking in the lobby area was great and very well updated. The front desk staff was great and check in was a... More 

Was this review helpful? Yes 1
David R, Director of Sales at Holiday Inn Express Austin North Central, responded to this review

Thank you for your input regarding your stay at the Holiday Inn Express. Understanding the noise issue, we are in the beginning stage of a renovations which will target the noise from the highway and a whole new interior look. As always, Thank you for choosing the Holiday Inn Express More 

Yokohama, Japan
Level Contributor
104 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 20, 2015

Austinの北側、郊外のI35沿いにある普通のHoliday Inn Expressホテルです。北向き車線の外側の道路にあるので、北から来る人は少し入りにくいけど、交差点でUターンすれば可能。可もなく不可もなくなホテルです(^^) Usual HIX standard hotel on I35 northbound. It cound be a bit difficult to find when you come from north. Good stay with reasonable price(for Austin area). WiFi no problem.

Was this review helpful? Yes
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for your feedback on your recent stay with us at the Holiday Inn Express in North Central Austin. I am glad you enjoyed you stay and we hope you stay with us again when you are in the area. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 15, 2015

Great, clean economy hotel with full self serve breakfast. Located just north of downtown. Great access to I35. Staff were pleasant and absolutely no issues. If you are looking for a safe, clean , budget hotel, I highly recommend this economically priced hotel.

Was this review helpful? Yes
David R, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to write a review on your recent stay with us at the Holiday Inn Express in North Central Austin. We strive to provide excellent service, so it is great to hear everything was positive about your stay! Thank you for your kind words and we look forward to having you back. More 

Houston, Texas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 10, 2014

Hotel is right next to high way, very noisy, even I asked for a quiet room in the back of the building. Only has one thin white layer of curtain , not block much of light, especially if your room facing parking lot, light shine right on your bed. Desk Chair is very dirty. Good: staff is very friendly helpful.... More 

Was this review helpful? Yes
Allie G, General Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time out to review our hotel. I personally apologize your stay was not as peaceful as you would have desired. We take every guests remarks to heart and they will be addressed; especially the desk chair. Thank you for the nice comments on our staff and I hope you stay with us again when you... More 

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