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All 187 Austin hotels

Holiday Inn Express Austin North Central

2.5 of 5 Hotel   |   8500 IH 35 N, Austin, TX 78753
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Ranked #95 of 187 Hotels in Austin
A recent review
4 of 5 stars Reviewed August 5, 2014
lexationx Dallas, Texas
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98 reviews from our community

Traveler rating
    44
    32
    10
    5
    7
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17
20
5
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

First night here and I woke up in the middle of the night to a flea crawling away on the bed sheets. It had already done its deed. This place is disgusting. I could not get another room since the entire hotel was apparently booked up. Never again.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Ern R, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More

Dallas, Texas
1 review
4 of 5 stars Reviewed August 5, 2014 via mobile

Staff are very helpful and the room are nice and clean. I got there late but the lady at the front office was very patience and help me get my room!! Thanks for a pleasant stay holiday inn express! ! !

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Murphy, Texas
1 review
5 of 5 stars Reviewed August 3, 2014

This place is awesome, Great A/C, Great Breakfast i will recommend this place every time. Awesome service. i was here for Cupcake Meet and it was The best. My first experience here and i loved it! thanks again for the extra towels!

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Fayetteville, Arkansas
1 review
4 of 5 stars Reviewed August 2, 2014

The hotel had a great and friendly staff, and rooms were clean and comfortable. David Rogers, thank you for a great stay. Everything went well, from the room, to breakfast, to house keeping, to additional accommodations that were needed. Will surely stay here again when visiting Austin again.

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Anna, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

Recently stayed here two nights for a car meet/show. I had a special need when it came to parking since I was pulling a trailer (an issue I often run at hotels for these meets). Our contact (David Rogers) was accommodating and reserved me a space. Front desk was friendly each time I visited them. The room was clean and... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed August 1, 2014

David Rogers was the one that accommodated us so well. We were here in Austin to host a charity event and we were looking at places to stay. David has always reached out to us whenever we hosts events in or near Austin. We were happy to work with him to ensure that all my staff and supporters were helped.... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed August 1, 2014

It being located right off of 35 made it a perfect location for getting to downtown and back to Dallas. The hotel itself was clean, everything was kept tidy and functioned properly in the room. Breakfast was good, and I felt good staying there for the weekend! Would definitely come back to stay here again.

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Eden Prairie, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 24, 2014

I'm in the hospitality business and chose this hotel because of proximity to the Austin airport. It was great. Clean room, super kind and helpful staff, a ride to and from a yummy, local, quaint Mexican restaurant not to mention a simple "happy hour" in the lobby with beer and wine! Highly recommend. Thank you. Giving a 5 for that... More

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Dallas, Texas
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2014

this hotel is full of employee's that only believe in not helping the customer and taking any money in any way possible. do not give them your debit information as they will double charge you and then blame the doubled charge of another hotel causing you to find out where it came from. they will not give you numbers to... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Clinton D, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Houston, Texas
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 7, 2014

We stayed over in Austin from Dallas. We were greeted by a nice staff member. We started the AC and left for few hours. On our way back, the AC was still not working, Sam called maintenance who was not in the building. I noticed there was no soap, and the control remote was broken so I went downstairs and... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear vessalpour, Thank you for taking the time to provide feedback on your stay. We truly regret to see that you did not fully enjoy your time as our guest. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the... More

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Additional Information about Holiday Inn Express Austin North Central

Address: 8500 IH 35 N, Austin, TX 78753
Phone Number:
Location: United States > Texas > Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Austin North Central 2.5*
Number of rooms: 101
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Also Known As:
Holiday Inn Express Austin North Central Hotel Austin
Holiday Inn Austin
Austin Holiday Inn

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