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All 182 Austin hotels

DoubleTree by Hilton Austin - University Area

3.5 of 5 Hotel   |   1617 IH-35 North, Austin, TX 78702 (East Austin)
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65%
Ranked #81 of 182 hotels in Austin
A recent review
4 of 5 stars reviewed 1 week ago
BrittSprink Greensboro, NC
  • Reviews (428)
  • Photos (229)
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  • Room tips (52)
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428 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Austin Texas, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

It was dirty, no hot water for 2-4 days, the waiters over charged me in restaurant. Had to cut my visit short. Manager Bruce did help me find another hotel that had hot water. However they charged me full 8 days stay, then charged me for the actual stay without removing the hold they previously had. Then after that was... More

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Austin, Texas
Top Contributor
107 reviews 107 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I want to preface this by saying the desk and maintenace staff was friendly, informative, and professional. We booked our hotel through the Hilton Honors program, and were informed by the hotel an hour before arrival that the hot water boiler was not working. However, they did not offer to find us alternative lodging at other Hilton properties in the... More

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Allen, United States
1 review
1 of 5 stars Reviewed 1 week ago

NO hot water for 2 days, the AC did not work properly, they offered no apology or discount. No just in my room either , it was for most people that I talked to, none had hot water. I did not see any plumbers there working to fix the problem , nor did I see any maintenance people working on... More

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Greensboro, NC
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my recent stay at the DoubleTree, especially considering the price. The staff is stellar. There had just been a big storm when we checked in, so we really got a chance to see these folks in emergency mode, and they handled it so professionally. All of the TVs were out, they were understaffed, the grounds had been damaged,... More

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Hurst, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was decorated nicely and clean. Although, the lighting is horrible. We removed the lamp shades to try to get better lighting. It helped somewhat. The elevators were very slow. The cleaning staff did not get around to cleaning our room. Not sure why and we didn't ask. The Denny's restaurant located next to the hotel is a big... More

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San Antonio, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I did not enjoy my recent stay. The entire building, except for the room, was extremely hot. An elevator was not working. Parking was very limited, and parking spaces were very narrow. The worst part of it was the rude behavior exhibited by the front desk employees. They seemed to have little or no interest in being helpful or courteous.

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1 review
4 of 5 stars Reviewed 2 weeks ago

this is a basic doubletree hotel. right off the freeway, across from the UT campus. easy access. The wine was a bit on the pricey side. $18 for 2 glasses of wine. I guess that is normal now. Cookies are good.

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1 review
2 of 5 stars Reviewed 2 weeks ago

Window A/C either extremely hot or cold and HUMID on the same temp. When A/C came on, blew a gale. No way to control it. A/C so humid the sheets near the fan were wet. Halls were hot, no A/C except in lobby. Toilet gas smell in bathroom. Service man very nice, but not fixed.

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Austin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is my 2nd time to stay at this Double Tree location. This hotel is in a great location to those coming to Austin for either business or pleasure. It's located just across the freeway from downtown Austin and the University of Texas. This puts the hotel about 5-10 minutes away from most anything you'd need/want from the city. My... More

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spokane
Top Contributor
74 reviews 74 reviews
45 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms need an uplift and are very dark. Beds a bit too soft for me. A/C a bit noisy. Still not a bad place to stay - just not up to standards for this chain. Close to univ. Stadium and a few blocks from the capital but all on the other side of I35. Also view out window is a... More

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Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 IH-35 North, Austin, TX 78702
Phone Number:
Location: United States > Texas > Austin > East Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area

229 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#49 Family Hotel in Austin #73 Business Hotel in Austin #81 Spa Hotel in Austin
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin – University Area provides a homelike warmth, just a mile from downtown Austin. Our hotel is just across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 
Number of rooms
149

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