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DoubleTree by Hilton Austin - University Area

3.5 of 5 1617 IH-35 North, Austin, TX 78702
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DoubleTree by Hilton Austin - University Area
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DoubleTree by Hilton Austin - University Area
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542 reviews from our community

Traveler rating
    149
    194
    107
    64
    28
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120
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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San Antonio, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was working with a College of the University of Texas. The hotel was easily accessible for people traveling in from other locations, and for locals. Free parking was a huge plus. The meeting space in "University Hall" was more like a lodge than the usual partitioned hotel ballroom. It felt intimate. Staff and food was great. And, my hotel... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for staying with us! Our University Hall meeting room is one of a kind and we're glad you enjoyed it! I'm even more pleased that you experienced our friendly staff and great food! We look forward to seeing you again soon! More 

Lithia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We incorrectly thought that we would be within walking distance from the University. It is very close but across a highway. The hotel seems well used but in good shape. We used the lobby to play family games and had breakfast and used the fitness area

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for staying with us! We are happy that you enjoyed our breakfast and fitness center. We love to create a fun family atmosphere and encourage board games everywhere! Thank you for choosing us! More 

Magnolia, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Though the room was noisy and smelly, we did receive our two bottled waters and two cookies... Rather than the bottled waters and cookies, we would have preferred having a service desk attendant that would have tried to listen to us and attempt to resolve the issues. Unfortunately, that did not happen. We do not recommend.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your comments involving your stay with us. I apologize that your interaction with one of our staff members was memorable for the wrong reason. We will follow-up on your comments so that we can provide the most consistent service possible. Thank you for staying with us. More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We expected the same treatment we always get from Hilton hotels. This has been the worst stay we've had in a long time. Had a room on the pool side, 6th floor. Room is old and smells that way. The road noise was so bad, we had it leave the a/c fan running all night to drown out the street... More 

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your feedback. We take pride in our level of service and we obviously fell short this time. I have already spoken to my team about the concerns you encountered so that we can learn from this and get better. Thank you again for your comments. More 

Austin, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This DoubleTree Hotel in Austin is close to downtown and also has easy access to the state capitol and University of Texas. The LBJ Library and Harry Ransom Center are right there on campus. And this hotel is convenient to the Bullock History of Texas Museum as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Wow! Thank you for your 5 star review! We are excited that you found our location convenient to so many Austin sites! Thank you for staying with us! More 

Wayne, New Jersey
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed for 4 nights at the Doubletree University in Austin to attend a nearby wedding. Our accommodations were good. Overall, pretty clean room. Bathroom might have been a little better. Mattresses were a bit "bouncy", but comfortable. Furnishings were nice. The heating/cooling system was a problem. Very loud and either pumping out hot air or cool air. Couldn't quite... More 

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for staying with us! I am pleased that you enjoyed your stay with us. I apologize that you had some problems with the AC unit. I have addressed that with my maintenance staff and they have replaced that unit. Thank you for your feedback! More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is Hilton's mid-tier offering and is a great option if you have a short stay in Austin and want to avoid all the downtown chaos. Its easily accessible; right off of I35 and is quieter than options in or closer the nightlife district. But with an abundance of Uber drivers getting around is still fast and easy. The hotel... More 

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your recommendation! I agree we are located with easy access to downtown, UT campus, or in and out of town. We appreciate you choosing to stay with us! More 

Senior Contributor
45 reviews 45 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights for a destination wedding and found this hotel to be good for the purpose. It is convenient to downtown Austin, though it is a couple mile walk. Close to LBJ lIbrary and University of Texas. The rooms were adequate and I found all the staff to be extemely friendly and helpful.

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for staying with us! I'm glad you found our location to be ideal and close to numerous destinations when visiting Austin. Our extremely friendly staff is looking forward to your next stay with us! More 

College Station, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every Double Tree I've visited had been so nice, clean, and always had friendly staff. If possible I try to find this chain in each city I visit. The rooms were big, clean, and always smell fresh. Bed are always comfortable as well.

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your 5 star review! We take pride in delivering outstanding service and we're ecstatic that you enjoyed our clean hotel and friendly staff. See you next time you're in Austin! More 

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is decent and somewhat convenient to downtown walking or cycling if you have the time. The staff was professional and the room was nice. Smoking is permitted right outside of the main entrance which is a bit odd. It is near a college so you can expect some noise. Overall my expectations for business travel were met.

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for choosing to stay with us! We are delighted that all your needs were met. We look forward to seeing you again soon! More 

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Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 IH-35 North, Austin, TX 78702
Phone Number:
Location: United States > Texas > Austin > East Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
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TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Travelocity, Cheap Tickets, getaroom.com, Despegar.com, Hotels.com, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your DoubleTree by Hilton Austin - University Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
Hotel Style:
#52 Family Hotel in Austin
#76 Business Hotel in Austin

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