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DoubleTree by Hilton Austin - University Area

3.5 of 5 1617 IH-35 North, Austin, TX 78702
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DoubleTree by Hilton Austin - University Area
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DoubleTree by Hilton Austin - University Area
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514 reviews from our community

Traveler rating
    144
    185
    98
    60
    27
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112
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Lubbock, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

I have had experience with DoubleTree before and I did not realize that they had different qualities of hotels. I was expecting the same type of room as the other DoubleTree, but this one had much smaller rooms and no refrigerator or microwave. I booked this one because the other one f

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Nothing exceptional about the experience. Over priced for product offered. Vehicle was broken into while staying for 2 days. Excellent location in relationship to Campus, however the facilities need updating. Maybe I got a bad room, only stayed here once. Lots of frustrating little details missed that lead to a less than desirable stay. Would not recommend at current price.

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Austin TX, United States
1 review
3 of 5 stars Reviewed 1 week ago

Very efficient and pleasant staff. The warm chocolate chip cookie at check in was a nice surprise. Room accommodations were disappointing. The carpet was old, frayed and needed replacing. After a hot Texas summer no one had bothered to service the heating unit. After initially switching from cool to heat a very noxious sickening smell filled the room and had... More

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Tyler, Texas
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Other than some work that needs to be done in the shower, the stay was great. Very clean, very comfortable, very quiet. Staff great patrons with "Welcome back" after they return from being out. Observed the front desk checking in about 80 tourists from Japan and they did so with ease and professionalism and surprisingly quickly. If choosing between this... More

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Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in such a great location that it is no wonder that they are sold out every football weekend. The staff is friendly and professional. The rooms are spacious and very clean. Wouldn't stay anywhere else during Football season!

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your loyalty! We love getting excited with our football fans especially since we are so close to the stadium! More

El Paso, United States
1 review
5 of 5 stars Reviewed 1 week ago

Can't beat the location. However, it was very privy compared to other times of the year. I feel hotels should stay within a certain price range year-round despite the events that are happening in town.

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hook 'em indeed! We are glad that you found our location to be the best! Thank you for choosing to stay with us! More

Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a typical hotel. Clean rooms, nicely sized, quiet, and comfortable. Now that I write that out, maybe it's above average. The location is meh. Not many options within walking distance so if you have a car, you'll be fine. I did not have a car so I had to walk to every where and to get to... More

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your wonderful comments! We appreciate our guests and want you to have the best southern hospitality there is to offer. See you the next time you're in Austin! More

Kenilworth, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Very close to the university and football stadium. Ample parking. Not able to accommodate early check-ins for about 5 guests when we stayed. Promised to check us in and have luggage waiting in room when we returned, but that didn't happen. Evening check-in staff were not as friendly as the day staff.

Review collected in partnership with DoubleTree by Hilton

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your feedback. I apologize that we did not follow-thru with what we said we would. We are addressing these concerns with our team to ensure that we deliver what we promise. We hope to see you again so we can exceed your expectations! More

Pierce, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel. Staff greeted us as we came in each day and said good bye as we left. Hotel smelled clean and seemed to be as well. I did have issues with the Internet on my floor. The staff adjusted my rate accordingly. I was pleased.

Review collected in partnership with DoubleTree by Hilton

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for staying with us and experiencing our friendly team members! I apologize for the internet issues, but I'm glad we resolved the problem to your satisfaction. More

Oxford, United Kingdom
Top Contributor
311 reviews 311 reviews
106 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whilst not actually downtown, this hotel has plenty of free parking an is only a short walk into town. If they wanted to higher thought of they should provide a shuttle bus there as many others do. reception was helpful and friendly. Facilities in the room were good as were the amenities. Beds were comfortable, and bathrooms clean and airy.... More

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for choosing to stay with us! We take pride in providing a warm, clean, comfortable stay and are glad that we got your seal of approval! We look forward to seeing you next time you're in town! More

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Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 IH-35 North, Austin, TX 78702
Phone Number:
Location: United States > Texas > Austin > East Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area

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