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DoubleTree by Hilton Austin - University Area

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1617 N Interstate 35, Austin, TX 78702
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1 room 1 guest
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DoubleTree by Hilton Austin - University Area
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635 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Conroe, Texas
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First of all the staff was great and I appreciate their attitude and professionalism. But, the bathroom was a disaster. Clearly the shower above my room had leaked onto the ceiling of my shower. The ceiling was cracking and full of black mold. The stopper in the sink was not attached to the up and down pull and the stopper... More 

Was this review helpful? Yes
ChinadollTexas, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your recent stay with us! I am delighted you found our staff great and professional! However, I am genuinely concerned with your feedback and sincerely apologize for the inconvenience of the shower and the condition of the room during your stay. I have noted the room number and will follow up. We have several projects at the... More 

Dallas, United States
1 review
3 of 5 stars Reviewed 1 week ago

Convenient location for a UT Austin visitor. Staff friendly and helpful. Check-in easy. Breakfast buffet very good, easy, plenty of options. Annoying that you now have to pay $15 per night for parking -- this is new at this location. Air conditioner froze the bed closest to the window. Bathroom had a sour smell. Toilet ran without stopping unless handle... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ChinadollTexas, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your recent review. We are delighted you found our location convenient to the University and that are staff was helpful. We take pride in our services and products and will address your comments immediately. We apologize for any inconvenience during your stay. We hope to have another opportunity to host your stay in Austin. More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I had business in downtown Austin and this Doubletree was very convenient. Easy to get in and out of the hotel, staff was efficient and attentive to my needs. I accidentally left my toilet articles bag in my room at checkout and the staff was able to respond by identifying my bag and arranging to have it sent to my... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ChinadollTexas, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your recent review! We are thrilled you found out hotel easily accessible during your business trip in Austin and we are glad our Staff were efficient and attentive to your needs! We take pride to ensure each of our guests has a memorable stay. I am pleased you received your items so quickly. We look forward to... More 

San Antonio, Texas
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here over the weekend to attend a concert at the Erwin Center. The room was very comfortable, spacious and nicely furnished. This hotel is a 5 minute walk from the Erwin Center. In front of the hotel parking lot is a Denny's diner. There is a lovely outdoor space with a pool, a sports bar area and a... More 

Was this review helpful? Yes 1
ChinadollTexas, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Angie, we appreciate your recent review! I am glad you enjoyed your weekend with us and found our location convenient to the Frank Erwin Center and other Austin attractions. We take pride in our location and accommodations we are excited you enjoyed our pool and lounge area. We look forward to hosting your stay with us again! More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

This was our first time in Austin and we enjoyed it! We were a $5-8 Uber ride from downtown and from Rainey Street bars. The area is not nice--there's a large cemetery next door and the homes nearby are a little run down. Once you're inside, it looks clean and very good. The price was okay for one night. We... More 

Was this review helpful? Yes
ChinadollTexas, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for choosing the stay with us! We are excited you found our location convenient to the infamous downtown attractions and we appreciate your feedback on our clean and comfortable beds. I am delighted to inform you that we are in the process of installing sound proof windows in our rooms to address the exterior noise. We have updated... More 

Conroe, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel is very good. The location is near the University of Texas and not far from the State Capitol. The hotel staff were professional, friendly and accommodating. The food was excellent. Since there was not a microwave in the room, I did wonder why their snack shop sold frozen dinners.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
ChinadollTexas, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your recent review! We are delighted that you found our location convenient to the University of Texas and the State Capitol! We take pride in exceeding our guests needs and we are excited that you found our pool space and our C3 Lounge suitable. We do have a microwaves in our Gift shop and our guests can... More 

Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've enjoyed staying in this hotel. It's really nice hotel. It's perfect for the business trip. It's located near University of Texas opposite side of highway. My room doesn't have a safe and a refrigerator.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
JennyLiang88, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for the nice review! We are delighted you enjoyed our hotel while your first time in Austin. Please request a refrigerator with our Guest Service Agents next time it is based on availability and we would love to provide one for you. We take pride to provide the excellent service for our guests and we hope to see... More 

Providence, Rhode Island
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Entering the hotel I encountered a group of people looking for someone to help them get a room for the night. The lobby itself was well kept up but as soon as I got off the elevator to my floor the place looked run down. The carpet was worn and there was an odd smell. In my room there was... More 

Was this review helpful? Yes
JennyLiang88, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your review! We are delighted that our Staff members met your expectations! We apologize for any inconvenience with your room, however we are excited to inform you that we are scheduled for a renovation in the fall therefore we look forward to hosting your stay in Austin again. More 

United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have used this hotel several times for meetings and the staff has always been so very kind and helpful. They made sure to address any needs or concerns that I had in a timely manner. The food (breakfast, lunch and snacks) were tasty and brought in on time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
JennyLiang88, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your recent stay with us! We take your reviews seriously in order to provide exceptional service for each guests. I am delighted you found our staff helpful and enjoyed your meeting in Austin! We look forward to hosting your stay again. Thank you for your praises! More 

fort worth, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

A good hotel for the value. Excellent friendly staff with great attitudes. Every thing was clean and the beds comfortable. I didn't swim but many did and the pool looked clean and inviting. I enjoyed the shade trees after having to spend the day in meetings down town. Mostly the service was friendly from ALL staff from the dining, to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
JennyLiang88, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your review! I am excited that you found value in your recent stay and had an excellent experience with our Staff members! If we can exceed your expectations in the future, please do not hesitate to contact any of our staff members. Again, thank you for your review and we look forward to exceeding your expectations on... More 

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