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DoubleTree by Hilton Austin - University Area

3.5 of 5 1617 IH-35 North, Austin, TX 78702
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DoubleTree by Hilton Austin - University Area
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DoubleTree by Hilton Austin - University Area
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517 reviews from our community

Traveler rating
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    185
    100
    60
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Houston, Texas
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I found little to complain about this hotel, but not much to like, either. What I like about hotels in Austin is that you can often walk to interesting places from them -- nice restaurants, nice places to shop, walk around downtown, etc. This hotel, unfortunately, does not have any of these amenities. The rooms are fine, the breakfast is... More

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Dearborn, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at the Hilton in Austin it was close by everything we wanted to go to. The hotel staff was pleasant and accommodating. We were there for the Henry Ransom Center GWTW program and it was wonderful, Steve Wilson gave us a personal tour. Great hotel stay would stay there again, thank you.

Review collected in partnership with DoubleTree by Hilton

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Charlotte, NC
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a bit aged and in need of updating. Good location for the campus. Elevators are very slow. Price is reasonable for Austin. I would stay here again,but keep expectations to average. Free parking is also nice being so close to downtown.

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for choosing to stay with us! We're glad you enjoyed our free parking! It is a rare amenity to find in a hotel this close to downtown. We look forward to seeing you again soon! More

Lubbock, United States
1 review
3 of 5 stars Reviewed 1 week ago

I have had experience with DoubleTree before and I did not realize that they had different qualities of hotels. I was expecting the same type of room as the other DoubleTree, but this one had much smaller rooms and no refrigerator or microwave. I booked this one because the other one f

Review collected in partnership with DoubleTree by Hilton

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for staying with us. I apologize that we did not have a refrigerator and microwave in your room. We do have them available upon request and we will gladly have them placed in your room. More

Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nothing exceptional about the experience. Over priced for product offered. Vehicle was broken into while staying for 2 days. Excellent location in relationship to Campus, however the facilities need updating. Maybe I got a bad room, only stayed here once. Lots of frustrating little details missed that lead to a less than desirable stay. Would not recommend at current price.

Review collected in partnership with DoubleTree by Hilton

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

I apologize that we did not meet your expectations. We are always improving the experience that all our guests receive. We will use your feedback to improve the details that our guests expect. I'm glad you found our location to be excellent with its proximity to campus! More

Austin TX, United States
1 review
3 of 5 stars Reviewed 1 week ago

Very efficient and pleasant staff. The warm chocolate chip cookie at check in was a nice surprise. Room accommodations were disappointing. The carpet was old, frayed and needed replacing. After a hot Texas summer no one had bothered to service the heating unit. After initially switching from cool to heat a very noxious sickening smell filled the room and had... More

Review collected in partnership with DoubleTree by Hilton

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your feedback. I'm happy you found our staff to be pleasant and efficient. We are aware of the inconvenience of our heaters when they haven't been used for a long time, and we have addressed this issue with our new maintenance staff. Thank you for staying with us! More

Tyler, Texas
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Other than some work that needs to be done in the shower, the stay was great. Very clean, very comfortable, very quiet. Staff great patrons with "Welcome back" after they return from being out. Observed the front desk checking in about 80 tourists from Japan and they did so with ease and professionalism and surprisingly quickly. If choosing between this... More

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for choosing to stay with us! We take pride in our guest service and appreciate your recognition. We look forward to welcoming you back very soon! More

Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is in such a great location that it is no wonder that they are sold out every football weekend. The staff is friendly and professional. The rooms are spacious and very clean. Wouldn't stay anywhere else during Football season!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your loyalty! We love getting excited with our football fans especially since we are so close to the stadium! More

El Paso, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Can't beat the location. However, it was very privy compared to other times of the year. I feel hotels should stay within a certain price range year-round despite the events that are happening in town.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hook 'em indeed! We are glad that you found our location to be the best! Thank you for choosing to stay with us! More

Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a typical hotel. Clean rooms, nicely sized, quiet, and comfortable. Now that I write that out, maybe it's above average. The location is meh. Not many options within walking distance so if you have a car, you'll be fine. I did not have a car so I had to walk to every where and to get to... More

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Christopher G, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for your wonderful comments! We appreciate our guests and want you to have the best southern hospitality there is to offer. See you the next time you're in Austin! More

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Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 IH-35 North, Austin, TX 78702
Phone Number:
Location: United States > Texas > Austin > East Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
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Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area

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