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DoubleTree Suites by Hilton - Austin

#23 of 191 Hotels in Austin
Certificate of Excellence
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303 W 15th St, Austin, TX 78701-1692
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DoubleTree Suites by Hilton - Austin
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DoubleTree Suites by Hilton - Austin
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475 reviews from our community

Traveler rating
    254
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    54
    18
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Honolulu, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel; easy walk to the SXSW activities, rooms are very spacious and clean and hotel staff was friendly and efficient. Easy to get a good nights sleep here; comfortable beds and very quiet. Definitely would stay here again.

Review collected in partnership with DoubleTree by Hilton

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Bellevue, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Right near the capitol building, and - for me - nicely away from the craziness of downtown and 6th St. Great amenities, LOTS of space, comfortable beds, quiet quiet quiet. A bit expensive but who isn't that week!

Review collected in partnership with DoubleTree by Hilton

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Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for staying with us! SXSW is an exciting few weeks in Austin and we enjoy the perfect location for those who want to be close enough to enjoy the festival but like some tranquility once you are back in your hotel. We hope you can come and visit Austin again soon to enjoy one of our many other... More 

Houston
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I always stay at this hotel whenever I come to Austin on business. It is centrally located, easily accessible and a good value. The hotel is always clean, the rooms are very nice and the staff is very friendly and helpful. I'm in Austin quite a bit and have no intention of seeking out another hotel to stay at. This... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for being a loyal patron of the DoubleTree Suites. Our hotel could not succeed without the extended network of guests that return to us each time their travel brings them to Austin. We truly appreciate your business. Please don't hesitate to let any member of our team know if there is anything we can do to make you... More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

my husband an I wanted to spend time with our grandchildren ages 3 and 6 and the doubletree was the perfect choice. bedroom with two queen beds, a spacious bathroom, a living room and a kitchenette. kids could play in the living room, we could store food in the fridge. everybody had a good time

Review collected in partnership with DoubleTree by Hilton

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Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for staying with the DoubleTree Suites by Hilton Austin! We are happy to greet all of our guests, but when it brings families together to share quality time, it is especially gratifying. We hope to see you and your family the next time you are in ATX! More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are fine, the beds are comfortable. Everything is brown, standard. Everything works. This brown, blend, standard extends to the customer service and front desk. Messages are not passed along, and clearly, when saying that they have "noted it in the system' is utter nonsense. Since my check in 2 days ago, I have been asking the front desk for... More 

Was this review helpful? Yes 3
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Let me begin with an apology for the lack of follow up and the frustration this caused you during your stay. Even during our peak occupancy periods, we should not waver in clear, consistent communication, especially with our most loyal guests. Being a fully committed hotel can be challenging when we are unable to offer extensions to our in house... More 

Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay at a great hotel! Very clean, spacious, comfortable rooms. Disappointed I only got to stay one night. Very convenient for business at the Capitol or other state agencies. Will definitely be back!

Was this review helpful? Yes 1
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for choosing at the DoubleTree Suites, and please come back and see us when you can enjoy some the great food, culture, and music that Austin has to offer! More 

Houston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, great staff and warm cookies upon arrival! We stayed on the 15th floor and the view from the balcony was nice. The kitchen was an added bonus. A great value and we will go there again! Room service did a great job and the linens and towels were soft and comfy :)

Review collected in partnership with DoubleTree by Hilton

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Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

We were thrilled to hear you enjoyed your stay with us. The DoubleTree Suites by Hilton Austin is fortunate to have a spectacular Capitol view of downtown to one side and a gorgeous view of the hills surrounding Austin on the other. We hope you have time to come and visit the Live Music Capitol again soon! More 

Top Contributor
82 reviews 82 reviews
17 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were very nice, the restaurant and bar areas were great, but the front desk and front door men were simply amazing. They were the NICEST and most helpful. The shuttle was great and we never waited over a couple of minutes for them to get it. This was one of our best stays ever and in great walking... More 

Was this review helpful? Yes
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Our team strives to create a superlative guest experience for each of our valued customers. It is tremendously rewarding to hear when we were able to do exactly that. I will be sure to share your feedback directly with our Guest Service team who man the Front Door and Shuttle Van dutifully every day. Thank you for staying with us,... More 

Friendswood, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The room, entertainment and bathroom were clean and comfortable. The gym was very clean; the water, towel and TV made it a very good experience and inviting. All the staff (from registration, room cleaning, restaurant, valet) was extremely polite, friendly and very helpful. It was surprisingly a very pleasant stay; I would definitely return and thus recommend it to any... More 

Review collected in partnership with DoubleTree by Hilton

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Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

It is always gratifying to hear it was both our product and service that exceeded our guest's expectations. Thank you for taking a moment to share a few kind words about our team. We look forward to seeing you the next time you are visiting ATX. More 

Tyler, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We got married the weekend of our stay. Our adult kids stayed there too. We had our wedding reception there and had it catered by the restaurant. Everyone was super nice and most helpful. They went out of their way to make our stay the most memorable and happy! They exceeded our expectations in every way, and we can never... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

We were honored to share in the memories you and your family created on your wedding day. From all us at the DoubleTree Suites by Hilton Austin, thank you for allowing us to play a small part of such a special event and we wish you a lifetime of happiness together. More 

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