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Embassy Suites Austin - Arboretum

#19 of 191 Hotels in Austin
Certificate of Excellence
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9505 Stonelake Boulevard, Austin, TX 78759
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Embassy Suites Austin - Arboretum
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Embassy Suites Austin - Arboretum
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461 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Spacious and clean with an excellent full breakfast included in the room price! Staff was courteous and welcoming. Great indoor pool for the family. EXCELLENT location for shopping and dining! only negative is the room feels a bit dark and dated.

Review collected in partnership with Embassy Suites Hotels

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Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've been a guest at this hotel many times, as a business traveler. It's in a good location, near shops, restaurants, and close to the highway. The rooms, hotel, and grounds are always clean. My most recent stay was for business, during SXSW event. I was expecting the hotel to be ridiculously busy and chaotic, but everything was under control.... More 

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Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

Dear Valued Guest- thank you for writing and letting us know about your recent experiences with us. We really appreciate the wonderful comments you made about our hotel, especially our staff members. You have made their day(s)! Thank you very much for your business, and we look forward to your next visit. Safe travels. More 

Arlington, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was incredibly helpful and kind during my stay. The accommodations were good and comfortable, and the gym equipment is better than most hotels. Also, a really good Tex-Mex restaurant within short walking distance. I would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

Dear Valued Guest- thank you for taking the time to write and let us know about your recent experience with us. We really appreciate the great comments you posted, especially regarding our staff. That will make their day(S)! I will be sure to pass them on. Thank you for your business, and we look forward to serving you again in... More 

Sao Paulo, SP
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed for 5 days during SXSW festival - hotel is very good, located near stores like ToysRus and Whole Foods, BUT there is no restaurants of life around, so without a car is hard. Hotel service is ok, but food is limited.

Was this review helpful? Yes 1
Amarillo, Tx
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We come to Austin about twice a year. I enjoy running around Lady Bird Lake. It is only about a 9 minute drive to the trails from the Embassy Suite. There is a large number or restaurants around the Arboretum. They tend to be less crowded and less expensive than the restaurants in downtown Austin without sacrificing quality and service.... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Recently came here with group from work and was very impressed with the service. Rooms and hotel where great as always but service at this location really stood out above the rest. During check in the guy at front desk (Brian Smith) was welcoming and friendly and made sure we got exactly what we wanted and was sure to inform... More 

Was this review helpful? Yes
Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

David, thank you for taking the time to write this review. Brian is definately a shining example of the guest service we expect at the Embassy Suites Austin Arboretum, and we are glad you were able to experience it first hand. We look forward to having you back soon when Brian or any other of our staff can buil upon... More 

San Juan, null, Puerto Rico
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My visit was a blast but certainly was good. Breakfast included (awsome). Room was great and service was ok. Managers cocktail ok everyday. Indoor pool. Suite with 2 LCD TV. No issues during my visit.

Was this review helpful? Yes
Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

Lilybeth, thank you for your comments. I am sorry that not everything was a "blast". Hopefully next time we can exceed all of your needs. See you again soon. More 

Worthing, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 nights whilst on business. The hotel has 6 floors and all the rooms are situated around a central area. Spotlessly clean and well appointed and the hotel run a courtesy bus to the local amenities. My room had a small kitchen/sitting room area with the bedroom and bathroom separate from this. A massive and comfortable bed.... More 

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Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

THEHUNTSWORTHING, Thank you for the kind review of our hotel. We are happy you were able to enjoy your time with us. We hope to see you back here soon. More 

TEXAS, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

EXCELLENT LOCATION Clean, well maintained, friendly staff.Breakfast was fresh and items were replaced in timely manor. There was adequate seating for breakfast and the area was kept clean the entire time. The room were well maintained and we will stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

Jimmy M, Thank you for taking the tme to review our hotel. I am glad you had such a great experience, and we look forward to hosting you again soon. More 

Little Elm, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay was nothing but refreshing, restful, and enjoyable. The staff were very helpful. The complimentary breakfast offered a fabulous healthy selection and was delicious. The accommodations allowed for peaceful and comfortable rest away from home.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bryan G, General Manager at Embassy Suites Austin - Arboretum, responded to this review

Pamela B. Thank you for your comments on the Embassy Suites Austin Arboretum. We are glad you were able to enjoy your time with us. We look forward to having you back with us again soon. More 

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