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Embassy Suites Austin - Arboretum

#22 of 191 Hotels in Austin
Certificate of Excellence
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9505 Stonelake Boulevard, Austin, TX 78759
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Embassy Suites Austin - Arboretum
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Embassy Suites Austin - Arboretum
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473 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lexington, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I want to come back to this hotel for my birthday in May and bring the family. My husband and I took our two young granddaughters here for the night, they loved the whole experience and made great memories. Thank you for a great stay.

Review collected in partnership with Embassy Suites Hotels

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LAROSE, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I always try to stay at a Embassey Suite whenever possible. This time we had friends traveling with us and after the stay they will also try to stay only in a Embassey Suites whenever possible. The hotel staff at this location was extremely friendly, especially the morning crew, they checked on all the guest during breakfast to make sure... More 

Review collected in partnership with Embassy Suites Hotels

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Fort Worth, Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family has stayed at Embassy Suites a number of times. The Arboretum location is clean and well maintained with a courteous staff. The evening reception and breakfast were both typical Embassy Suites fare. The indoor pool was nice although the hot tub was not operational when we were there. All in all a nice experience and would stay here... More 

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texas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visited this hotel recently, we were upgraded to a nice room and suite. Hotel has two beautiful swans. Front staff was very courteous.Mr.Sam was very pleasant.it was relaxing after a tiring day. Close to Domain mall and close to many restaurants.Little far from the busy downtown.Nice breakfast, made to order.Housekeeping need to pay more attention to the papers in... More 

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Austin, United States
1 review
2 of 5 stars Reviewed 1 week ago

Spent one night at the Embassy Suites in Austin, TX after spending the previous night at a Homewood Inn in Round Rock, TX. Despite there being quite a difference in price (Embassy being much higher), the Homewood Inn was by far a greater experience. I had prebooked the room the previous day as a Hilton Honors member. When I got... More 

Review collected in partnership with Embassy Suites Hotels

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NathanLipps, General Manager at Embassy Suites Austin - Arboretum, responded to this review

I am very sorry that we did not meet your expectations. I have shared your comments with our Leadership Team and we are addressing the lack of ownership and caring by my team members. I assure you this is not in line with the expectations I have giving to my team. I appreciate you for bringing this to our attention.... More 

Baytown, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice stay at this hotel. They have two very beautiful swans, an indoor pool and hot tub, and complimentary breakfast along with various other accommodations. But if you need rollout beds or double beds, make sure to request them in advance if possible, since they only have a limited quantity available.

Review collected in partnership with Embassy Suites Hotels

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Flower Mound, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I travel frequently on for business and typically stay at Hilton hotels. This hotel was very average at best. The staff was accommodating but not friendly. My room was clean but not "really clean" - there were drink "rings" on the counters, the trash cans were dirty, and the air conditioner did its best to keep the room dehumidified (much... More 

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Plano, Texas
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean hotel with 2 Royal Swans named Butch and Sundance in the lobby. Our room was lovely with a living area and separate bedroom. Also had 2 computer tables and chairs so both my husband and I can work on our computers in comfort. Bath was typical. Between 5:30 PM to 7:30 PM, they had free snacks... More 

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Boulder, Colorado
1 review
2 of 5 stars Reviewed 2 weeks ago

Room 502, 4/9. I am a HHonors member with experiences as ES and DS all over the northeast but I LIVE in Austin. Currently staying at this location for a stay-cation as we must be out of our home for several days, so this really is our home away from home while we continue to go to work and school.... More 

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Houstobn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this Embassy Suites many times and highly recommend it to anyone. It is popular and can be crowded at breakfast time with families, but it is a cheerfully run hotel with many amenities. You will love the swans!

Review collected in partnership with Embassy Suites Hotels

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